I usually only take the time to write reviews when I can compliment a business for exceptional service. Unfortunately, this experience was so bad and the interaction with the manager made it even worse that I felt it was worth sharing. My order took over an hour to arrive, and when it finally did, it was wrong. This was for a group of hungry teenagers who are picky eaters, and the pizzas that showed up didn't fit what I ordered and they were ice cold. The driver, to his credit, was kind and respectful, which is the only reason I'm giving even one star. But the replacement order took another 45 minutes, which was just unacceptable. When I called the store, I spoke with Preston, the manager, who was rude, short, and impatient. He tried to tell me that leaving one of the incorrect cold pizzas with me was "the fix." When he offered me a free pizza, I explained that I wasn't sure I even wanted to come back after such a poor experience. His response, "Fine, I'll just cancel your order," was shockingly dismissive and unprofessional. I wasn't calling for freebies. I simply wanted someone to care that the service was bad, the food was worse, and the way I was treated was unacceptable. I truly hope someone from Domino's reads this and takes it seriously because this location completely missed the mark on both customer service and basic professionalism. read more

I wouldn't say I'm a huge Domino's fan, but I recently tried their pizza sandwich and wow, I was totally impressed! It was super tasty and a fun twist on pizza. This surprise made me see their menu in a whole new light, letting me enjoy the flavors I love in a cool, new way. read more

I just picked up my order a few minutes ago and I was so excited to eat it. As soon as I took a bite, I saw a strand of long black hair on my food. I just lost my appetite! read more

This was my first time trying Dominos. We drive past it all the time. They have a half price discount at the moment, so we decided to try it. I really wasn't expecting much to be honest, but I was pleasantly surprised. The pizza was pretty good. The crust was crispy and the sauce was not bad. They could be a little more generous with the toppings but again you can't complain, especially for half price. The best thing about it was that I had ordered online, and then I realized we wouldn't be able to pick it up for a while, so I called in and spoke to them and asked them to hold off on the order until we would be able to pick it up. They worked with me to get the pizza ready when my wife would arrive to pick it up. Great customer service. read more

This is the cutest dominoes I've ever been in. It was very clean and really good service.

We ordered pizza and they delivered to the wrong address and said it was delivered! We will never order from here again!

This location is terrible, not enough cheese I don't come here often probably because I forget how bad it is but it never disappoints in letting me down. This time they were so cheap on the cheese it didn't even cover the entire pizza. Go somewhere else if you want good pizza read more

Domino's Pizza - So cheap it's like they're paying for cheese out of their own pockets - Pizza Near Me - Claremont, California

I wanted to use an online coupon but I was told by an employee I had to order online because their system doesn't allow them to apply coupons when you order in-store. I ended up making an online order and it wasn't a long wait. There's seating at this location for you to dine-in which is nice. I ordered plain wings and a medium 3-topping pizza. Wings were alright, but the pan pizza was great! Every Domino's I've been to so far has always gone light on the toppings, but not this location! I could actually taste the cheese and the marinara sauce for once. I'll definitely be ordering again from this Claremont Domino's! Fast and great customer service! Kudos to their hard-working employees and delivery drivers! read more

Domino's Pizza - a box of chicken wings and a pizza - Pizza Near Me - Claremont, California

This probably the worst dominos pizza I ever been to The got my pizza wrong Got home and it absolutely tasted awful just awful Don't come here read more

What changed with your pizza dough? It now tastes like what you would expect from a frozen pizza.

I have always been a pizza hut girl but domino's really changed my mind! Their pizza always delvirr quicker than other places and their staffs are friendly With covid going on, they are doing contactless pick up. You get there and give them a call and they'll come out with your order. Pizza is always fresh and hot. Highly recommend with their garlic sauce. read more

this dominos is absolutely terrible. i ordered TODAY 10/16, and i totally regret it. its always. a bad experience here, but i wanted to to give it ONE more shot. First off the staff looks like they don't care at all. 2nd, don't ask for extra sauce because if you do, they will give you NO sauce or cheese. Jesus christ i picked up the damn pizza, at least hook me up for not making you drive!!! never go back here i had to refrain from giving this place a phone call and speaking my mind! read more

Domino's Pizza - don't go to dominos in claremont, ca - Pizza Near Me - Claremont, California

See all

Worst experience from the Claremont Domino's Pizza store. Ordered an Xtra Large Extravaganza Pizza and received 6 pieces divided up into 2 boxes with chunks of the toppings spread out throughout the box. It was apparent that these 2 boxes were tossed around. Worst experience from this location. 1 star is too generous. Poor management control. read more

Domino's Pizza - Box 1 of 2 to paying customer. - Pizza Near Me - Claremont, California

See all

The service and stuff is good, same with the ambiance. The pizza was good, same with the other stuff, but the wings, I don't know if it's just from this time but I ordered wings and they were raw, so raw that it felt like cheken fat. But still this is a really good pizza place, just be careful with the wings. read more

Food & service are always great here. What I want to share is ; Today, I mistakenly put wrong location when I order through mobile apps. I'm in Rancho Cucamonga and I put the location for the order here in Claremont store. I call them directly. Couple minutes only after I submit. Got Victoria in the line after 3x attempt. Friendly she assist me to cancel the order even on the app it's already on the oven. Thank you, Victoria & team for a quick & helpful response. Sorry for the mistake read more

Tried giving this location a try since it had higher reviews than the other locations but nope they truly suck both times been here the pizza is very skinny & skimp , as if they're almost out of product. read more

This particular location has consistently good customer service and food. All the employees are so friendly and the food is always prepared very fast. This store offers lots of coupons too. I love the chalk art in the store too (: read more

Watch the coupons for deals. Delivery is close to $7 now so also be aware of that. It isn't included in the tip. Getting really expensive these days. Food is still good. read more

SUPER BOWL SUNDAY REVIEW: Customer service is always excellent. We come here regularly and it's usually perfect. (Always pick up because it's close by) Tonight however, it was terrible. We got two medium pizzas and chicken wings. The pizzas were cold, and tasted like they had been sitting out all day. Greasy, hard, not delicious. I've never had chicken wings here before and I don't think I'll have them again. They too were cold and way undercooked ew... Not not coming back but really bummed our entire super bowl meal was a bust... like the game...and the commercials. Sigh! *lays face down on the floor* read more

Wanted to stay home since it's raining I called dominos pizza in Laverne , pomona , Claremont these three places kept transferring to there locations saying my address doesn't come up when I'm board line of Laverne and Pomona across the street is Pomona wow poor customer service the gal that works in Laverne she was the night shift 2/22/20 kept hanging up on me and was being very rude I work in retail so I know how it is to help customers customers come first very upsetting that I informed my family and friends and posted it on fb so they don't order from dominos another pizza place got your business from me and people I know poor service read more

This place has the best gluten-free pizza. The staff is very nice. They get your pizza delivered very fast.

Our experience was great from giving my order over the phone all the way to our first bite. Pizza was prepared perfectly and was hot. Great choice for a quick pizza delivery. I recommend going deep dish for $1 more it was totally worth it. But make sure to ask for well done. read more

Domino's is my go-to pizzeria because they make tasty pizzas at a cheap price. The Claremont location is a good location. The pizzas at this location are well-made, consistent, and piping hot. The people working at this location are also very friendly. I always do carryout and they make the pizzas here quick. I order online, wait a few minutes, and then head over to pick up the pizza. Usually, the pizza is coming out of the oven as I walk in. There are also great coupons in the mail and online. Domino's has all kinds of different crusts and toppings. They are all very well made at this location. Parking can get tricky during the day (street parking). After hours, street parking is easier and there is a small empty office lot nearby. Cliffs: tasty and consistent pizzas for a reasonable price (look for coupons in the mail or online). read more

Domino's Pizza - Pizza Near Me - Claremont, California

See all

Quick turn out time . Great customer service. Josh Id theE man! The pizza was on point !

To whom ever came back to my house after delivering the pizza just to give me the garlic sauce GOD BLESS YOU :,)

Police called while waiting as a black ordain ministe for Domino's pizza... This Claremont Domino's has a lying manager and a few wicket staff members. I ordered 4 pizza. A few months ago, once again, extremely too much garlic. I called, due to excessive amount of garlic and spoke to a male manager, he had expressed. That they had a problem with this issue and a employee, going over board with the garlic and agruing with other customers and he had prior complaints as well, the manager told me about this particular employee, and I stated he's disrespectful, I know its true (e.g., rolling his eyes, condescending, mouthy.) History: Ordered, multiple times, no problem, via phone or direct, until the last delivery of 4 pizza with "excessive garlic" again, now my kid broke out in hives. That day, I called the store and told the person who answered the phone, I wanted to speak to the manager via phone, I told him about the quality of the delivered pizza, he pulled up our address and we sopke and he will note it in their system about "less garlic;" doing the phone conversation the manager apologies and wanted to replace all 4 pizza's, I told just 2 was fine, I was being fair and unerstanding. I went today, (9/14/2019), they had nothing noted, in their system. I asked her to look under two numbers. On 9/14/2019; I asked the young lady to call her manager, and gave her my phone number, so he (manager) can call me and I would take a seat, while waiting for his call, to my cell phone, while at the store. She spoke to him, later....... I guess he said to her, call the police. She called the police and had me escorted from the premisses, (Wow.) Ther was no confrotation nor physical threats. Just needed clarification, on what happen. Also not forgetting she lied to the officer, that I've cussed; instead I stated I would sue "for" the hives and the lies and misrepresentation of the manager and of its staff. This was very unfortunate: This is what professionals called unprofessionalism, a lack of true leadership, customer service training, a lack of empathy and sympathy, yet replaced by apathy......for this franchise. Is this what we've become, insensetive.... If, I was a white male in this prodominate white city called Claremont, they wouldn't have called the police, but been more receptive, resolvig, and service with a smile.... Customer service is an oxymoron here at that lying and manipulating frachise store. Oh, l never received my 2 credits. I do have my i integrity and honor. But we've lost the taste for D' pizza, now. What a shame, ate this pizza for 35 years, or more. ($3 off\30 min., or more)....especially when the corporation, took a big hit, during that time. I will never eat another D' pizza again nor my wife, children or grandchildren. I was trying to be fair, supportive and a good father, than sue for the discomfort. Shame on you D' pizza... Shame, Shame. In closing This store: Why undermine: The customer and family (Lies and deceptions) Who would go to a store and tell the employees there's credit under my phone number, without being told, there will be or know how they transact its credit. Kowning, you need validation, by the store, itself. I believe the prior "garlic" and credit information was removed, I believe; voluntarily or not, was due to (omission of guilt) with the established cash register system loggings, for garlic notation and its credit and why: potential lawsuit looming. ( just wanted a fair exchange.) We're fine in health, mind body and soul. No law suit........it wasn't the money, only customer service; "people don't need service with a bad and disrespectful attitude, like they're doing you a favor." To reflect on this mess, is to remind each and all, not just buyer be aware, but consider your health too........ Why undermine: The good hearted citizens of this beautiful city called Claremont and its surrounding cities "bad repersentation." Why undermine: it's Corporation (Its core value "Customer service") Please, don't extend to us a olive branch, 'cause the franchise worried of a law suit; we're christains for our God and his communities, abroad. We have turned the other cheek and have shaken the dust off our feet. I do say, if this is what America corporations and its franchises has came to, "focusing more on money" and excluding customer service. Then ok, you've shown it, this might be really the real root of one's objective and core value. Please, consider and keep in mind; then your saying, that America is only about itself and life for others is irrelevant. Mind over matter.........peace is better with good health. No matter, what said, its already written in truth...real truth.. P.S. "Customer service, is always number one." read more

Where to begin? I ordered delivery last evening from this place and it took almost an hour to get here which I was fine with as it was explained when I placed the order. Now for the food stuff the delivery driver rang my bell so when I opened the door my pizza wasn't in the porch step area but beside my tree in the grass. I immediately seen flies all over the boxes. Questioned the driver and was told it's contactless. I understood that but asked him y he did not leave it by the door. The excuse I got was contactless so I went ahead and refused the order. Any sane person would have done so once they seen food was fly invested. I then shut the door but thought I might ask again. This time when I opened the door the delivery guy was messing with the pizza I mean he had the box opened and was fondling the food. I then called the dominoes and requested a manager. Don't know if it was one as no identification was given. Complained to him and was told to screw myself with a hang up following. I called back and got the same person. Was told again it's contactless which again I understood but said the driver was messing with the food. Was told by this so called manager to deal with it. Bottom line is food was denied and I have been blocked from ordering again. Please People be very careful when ordering here as it was uncalled for as well as the memories of the driver who put his semen in the pizza several years ago. Very upset over this whole ordeal. read more

I've been coming to this location for the past 2 years and every time I enter the building the crew is more than welcoming. The pizzas I get are beautiful and delicious and I will never not come here because the customer service is impeccable. The manager, I forget his name but he has glasses, is patient & always going above and beyond for me (as well as other customers I see while I'm there). I have never had a problem with my orders and it is always made in a timely manner, if I could give more stars then I would. Keep it up guys, you're doing great. Remember all, be kind to the people that serve you. read more

Mike and his team do such a great job! The pizza is done in ten minutes or less, tastes great, and is served up by a super friendly bunch. Kudos to everyone at this location! read more

Loving the new remodeled Domino's!! We really love this place for a quick, easy, and consistently good quick snack for the kids. The Domino's app makes it easy to order and the newly remodeled inside makes it a pleasure to come for a visit! read more

Domino's Pizza - Pizza Near Me - Claremont, California

I ordered a large pizza...I received a medium. It was %50 off so I can't complain. I also ordered the mango habanero sauce...I got ranch. Their kitchen really did a bad job at double checking. I used to work for a pizza place so I understand little things are missed. I am giving 3 stars because the pizza was very good and the delivery driver Jorge offered to give me back a dollar for the sauce. (I said no don't worry about it keep it). read more

These losers are such scam artists they charge you full price for food and then they send out the wrong order the orders are all under cooked and then when you call to let them know they harass you and hang up on you do not order your food from this place they are so pathetic read more

I got a Medium Cheese Pizza with olives & mushrooms the other night with some Ranch & garlic Sauce. Emma got the order for me and she was so sweet and welcoming! She really knows how to take care of her customers! Although this store is always busy they still treat their customers with care and makes you feel like you always want to come back. Also, very clean & yummy pizza read more

Domino's Pizza - Pizza Near Me - Claremont, California

I'll start by saying this isn't about the pizza or the staff both of those things are usually pretty good , it's about them being cheap and blaming a pandemic on it. said they couldn't give out napkins at this time...which is a lie, every other food service out there right now gives you napkins with your meal. Pizza is messy, stop being cheap please read more

By the time I got my order over the phone working without repeating the same things - I walked to the store and picked up my order. I am fairly computer literate.... age 80... and I'm sure you are losing lots of senior citizens business when we try to order through your terrible maze that makes it just too problematic for us to use this service. I went through this same thing several times... drove to the store ordered lots of stuff and was told that I had a free pizza available. I ordered several things, asked about the medium pizza and got a jumbled explanation that appears to show me paying for the so called free pizza as well as $30.00 plus of pasta and salads. I am in your system as a "order on line" customer. This Domino store in Claremont, Ca is a great store.. good service from good employees in a well equipped facility that is fast on filling orders... I hope your computer services catch up to this great on site's example. read more

Sad to see that others have had issues with their pizza here. That hasn't been my experience at all. I order pizza from this place regularly and get a decent pie. It's not super fantastic orgasmic inducing pizza, but it's edible, kinda tasty, and comes with good service. Crust is yummy, although a tad dry and the garlic salt seasoning seems a bit...i dunno, manufactured? Toppings are fresh and yummy, they use a bit too much sauce, and their cheese is pretty good. Everyone who works there seems to be pretty young (high school-ish), but they've got manners and offer good customer service. They're always willing to accommodate my half meaty/half veggie pizza requests and are quick to give me a run down of specials. Parking can sometimes be a pain here. UPDATE: Apparently, this location has been rated a 'B', and it's been that way for a while. I guess I either have selective vision, or i'm just not very observant. Having a 'B' could mean anything from not having the proper dishwashing quipment, to having mice turds in your tomatoe sauce. Personally, I'm not going here again to find out. Ick. -1 star. read more

OMG!! I should've known not to order from these damn chain stores. The employees don't get a flying hoot about there customers. I ordered 2 med. pizzas, one of the specials that they had going on. I wanted my pizza with well done crust and when I got it ... it was so not cooked. You could clearly see that this pizza was not cooked. I didn't even bother trying the other one. I called the asst. manager and had told him that I don't want it and to give me a refund. He did the right thing and said that he will send his driver to pick it up. I will never order from this place again. NEVER! read more

Cashier was very nice but my food had a dated sticker on it for 6/15 when I got it 6/14. it wasn't as appealing as they usually are. More flat and cheese didn't look any good. read more

Domino's Pizza - Can you explain why there's a dated sticker6/15 on my pizza that I purchased 6/14. - Pizza Near Me - Claremont, California

Of the local pizza shops, dominos is best. But the 3 stars are for a few things: 1- if you order during the day, there's only 1 driver. So expect to wait over an hour for your food to be delivered. 2- the drivers sometimes forget something (like the 2-liter of pop we ordered last night) or mix up your order in general. Don't get me wrong- it doesn't happen all the time but still happens. Other than that the food is good (as always) and no other complaints. read more

Every time that I go to this particular Domino's the service is not only amazing, but the food is always hot and delicious. My food is always ready by the time I arrive and just hot out the oven. My favorite combination is their thin crust pizza with sausage and green peppers. The manager at this particular store is really nice as well. (Pro Tip: If you order the deep dish pizza, or their wings, ask them to run it through the oven for a couple minuets longer. Also if you get their wings make them bbq/mango habanero.) read more