I just wanted to say after horrible experience with "Tim" the general manager of the Waldorf location. I decided to come order at the LaPlata location after expressing my experience in Waldorf with "Tim". Brittany one of the managers there offers to remake in the house, and the District Manager also happened to be in, apologized for "Tim's" behavior and gave me a certificate for my next meal. Thank you both for your hospitality and professionalism. Not only was the service A1 the oatmeal was great as well. read more

Panera Bread - Oatmeal - Sandwiches Near Me - La Plata, Maryland

Everything tasted great and service was good when we asked about the new 4.99$ each pick two combo. When people select those two items, your system should automatically pick it up to register it as that deal. Not have to have the employee recognize it or the guest recognize it if the employee misses it. Also, why on earth do you have Pepsi? It's now #3 in gross sales for sodas in America. Get coke. Why settle for number 3 when you can get number 1? Maybe I will only come in for breakfast now and only have the number 1 bagel, the cinnamon crunch bagel with walnut cream cheese. Jake n kev read more

Panera Bread - Fuji apple chicken salad and a half bacon turkey Bravo with diet Pepsi (gross) - Sandwiches Near Me - La Plata, Maryland

If I could. I would give them "0" stars. I love Panera, unfortunately this location is very very decrepit. I was looking for a nice place to sit with my coffee and laptop,...but YIKES. It felt like an ole diner in need of customers. It is just plain ole disgusting. Upgrade needed immediately. I visited the Panera in Ft. Washington, MD...man what a difference. I would rather drive there. read more

Sad, very sad. Pulled into my local Panera in LaPlata for a cup of coffee and what a disappointment. Sunday afternoon. Nine employees behind the counter. Twenty people seated in the cafe. And man, is this place DIRTY! Trash cans overflowing. Counters with dirty dishes stacked on them. Crumbs crumbs crumbs on the floor. I've never seen this place look so bad. And to top it off... my coffee is not even hot. Sad, very sad read more

Panera is like going into CVS If you go into one then you've gone into all of them. Just came here with a friend for after dinner bite. I ended up getting the half soup as well as the sandwich. No problems with either everything was pretty solid. I like the dining experience. It's pretty clean. I do wish they had a little bit more space around the seats because it is a local establishment that way you can have a bit more of a business or a private conversation. Overall I had a pretty good experience and I would definitely come back Parking is in a free parking lot which is provided. Bathroom is clean. I had some drinks from the soda fountain and they were pretty good. Overall if I was in the area would definitely come back. read more

The food is always so good and the people are very kind the only issue I have is everytime I come the tables are all dirty

While looking for a seat with my family, we found all the empty booths were not clean and located one mostly clean half booth in the rear of the store. While walking to our table, I heard someone say "I want you to understand I can fire you right now but I not going to". I looked over to see what appeared to be two members of the management team counseling a team member at an adjacent table. The counseling went on for about 10 minutes and the entire conversation could be heard without trying to listen. The woman, later identified as the General Manager, had absolutely zero tact in her approach over an apparent uniform violation (wearing the wrong hat). Having served in a managerial position I understand the importance of the little things, but I also understand the importance of the approach. Though I don't know the context, she told the employee that she is scared of him sometimes. The entire patio was empty and it was only about 80 degrees outside, a much more suitable place to have this conversation. The end of the counseling was filled some personal remarks about previous employment and future plans for a management role. These seemed very insincere and an attempt to soften the overall tone. The employee sat there and was quiet and respectful during the meeting. I approach the employee after the meeting ended in an attempt to provide words of encouragement, at which point the GM interjected and denied any wrong doing, being dismissive of my point of view. Having to listen to this counseling session and the unprofessionalism of the management team caused me to lose my appetite and I didn't even touch my food. I won't be back to Panera. read more

Very disappointed with the new French Dipper. Very little meat especially compared to the one advertised. Mostly bread. Not worth the $$.

I ordered a breakfast egg and sausage on croissant. When I received my sandwich, it look like it was something that was pulled out of the freezer and warmed in the microwave where the cheese had melted onto the napkin in the plate. The entire sandwich was soggy and the croissant was flat and not fresh. I was very unimpressed to say the least. read more

amazing food, really great staff, the tables were a bit dirty but it was busy so that's probably why. read more

Panera Bread - Chick Chipotle Chicken Avo Melt - Sandwiches Near Me - La Plata, Maryland

I typically am very pleased with the food and service at this Panera location. However, yesterday we ordered 2 of the new chicken sandwiches and were extremely disappointed. Way overpriced compared to other fast food places and NOT ACCEPTABLE QUALITY. A FEW VERY SMALL PIECES OF LIMP LETTUCE, SMALL AMOUNT OF A NONDESCRIPT SAUCE, NO TOMATO, a small piece of overcooked chicken and some horrible "parmesan chips". Drop these from the menu or make them better and no matter what , drop that ridiculous 12$ price. Oh and please bring back the frontage chicken sandwich. read more

I wanted to hold off giving this review. I really want to give them 5 stars, but I can't. This is my go-to Panera because it's about 5 minutes from my house. The employees are mostly really friendly, especially the cashiers, and it's generally a welcoming environment. However, there's one thing they have a huge problem with: accuracy. Most of the time, I have no complaints; but there are periods of time, I'm guessing during high turnover, where they can't get my order right at save their lives and it can go on for months. I counted once. My order was incorrect TEN TIMES IN A ROW. I once ordered the edamame soba noodle bowl and was given a chicken one. I alerted the girl working at the food prep/delivery station and she told me it's because I ordered chicken. I explained that I wouldn't because I'm a vegetarian and showed her my receipt. How would she know anyway? She didn't take my order! No apology or anything, she just got an attitude with her co-workers and "fixed it." I don't think she works there anymore, but they're still messing up my orders to the extent that I contacted corporate a month or so ago. The representative that I spoke to sent me a gift card, but I had to email him again the next day because guess what? My order was wrong again! I usually order a Mediterranean Veggie without feta and cucumbers because I don't like either one and they are hard to pick off because they get stuck in the hummus and I have to pull my whole sandwich apart to take them off and the bread still freakin tastes like it. Ugh. Which brings me to yesterday. I ordered the same thing, through the app, as a curbside pickup. I get down the road to discover that not only did they not customize my sandwich at all (which is usually how they mess it up, except one time they just left off the greens and gave me everything else), but one side of the bread crust was burnt. BURNT. And someone thought this was acceptable to serve to their customers. Unreal. This is the last straw for me. I can't continue to order from a place that doesn't seem to have any kind of quality control. It's ridiculous. I'm going to have to start going to other ones nearby instead. Sometimes I feel like it's just me. Extrapolating the number of times they've gotten my order wrong - I mean, how many others are there? And I once had to wait for my food so long that the people I was with were halfway done with their food before I said something- they had forgotten to make it. The manager refunded my meal, which was much appreciated. Please tell me it's not just me. Or that it is. I don't know which is worse. read more

Panera Bread - Burnt crust and my incorrect for the umpteenth time sandwich. - Sandwiches Near Me - La Plata, Maryland

Very dissatisfied! I ordered a you pick 2 along with my girlfriend. I ordered the bowl of chicken noodle soup and she ordered the cup of chili. After measuring it out it was 2 cups (the bow of chicken noodle) and hers measured the same. I talked to the manager and he said that's the way it comes good ole Jeff. Panera y'all just lost a loyal customer! read more

Panera Bread - Sandwiches Near Me - La Plata, Maryland

Went here bc Chipotle was closed on Easter and honestly wasn't expecting a great meal but my fiancé and I were pleasantly surprised. The service was very friendly and polite, the place was clean, and the food was delicious! 10/10 read more

I've placed multiple orders here for curbside service and no one ever brings my order out. I've had to go in each time with the exception of once when I was given an incomplete order. Highly wouldn't advise curbside service. read more

Panera may be a chain but I love it. I love several of their Paninis (hot sandwiches). For example: the "Turkey Artichoke", or the "Frontega Chicken" paninis are awesome. I also love their "Brocoli Cheddar" soup, with a french baguette. For about $8, you can get a 1/2 Panini, with a cup of soup and French baguette. read more

I have had bad experiences in the past but this one was the worst. I stood waiting for my order. Several orders were served to customers who came after me. Finally, the young lady behind the counter asked, "What are you waiting for?" in a very annoyed tone. I said broccoli cheddar soup and an apple. She looks at me and says, "I said Doug twice." I told her I am not Doug. She said well that is the only order I have for broccoli cheddar soup and an apple, they must have put the wrong name on it. Then proceeds to toss my bag forward. I think I am pretty tolerant but that was insulting to say the least. I am not pressed so more than likely won't be back. They really need to work on their customer service skills. read more

We just moved to town, and I was happy to see they have Panera! Fast friendly service and the soup was delicious! I have tried a couple of their sandwiches; I had the Cuban last. They are pretty good, I just wish they had slightly different sandwich choices. Love their tea options. Also ordered the fresh chocolate chip cookie and it was amazing! read more

Always an excellent choice for lunch! No black bean soup on this visit so I ordered the tomato. I paired it with half grilled cheese and a bag of chips. The soup was warm and hit the spot on a chilly day!!! read more

Panera Bread - Sandwiches Near Me - La Plata, Maryland

Always a great experience when I go into my La Plata Panera! The staff is on it and the managers are always around and available to make sure that everything is running smoothly. My take out orders have always been correct and when I'm dining in, the restaurant part is always well kept. Can't wait for Covid restrictions to be lifted and enjoy the inside more. read more

This has happened several times at this location. Panera stops serving breakfast at 1030 and we have gone in here several times at 0945 or 0930 and there are no 4 cheese egg soufflés and they refuse to make them. I don't understand how this is acceptable. If you stop serving breakfast at 1030 then why do you refuse to make them? Like is there a valid reason? read more

Panera taste like over priced hospital food, everything is cooked in packages and the only thing good is the pizza and even the pizza crust sometimes is doughy still. read more

Pa-ner-a how I love thee! It really doesn't matter which one I visit I'm usually always satisfied. I love their green passion smoothie it's so delicious like no other. Also love their pastries, sandwhiches and salads. I think it's interesting how they combine different flavors you would off hand expect to curate their sand which and soup menus. This specific location has fast and attentive customer service with a parking lot. This one is smaller then others I have visited and is a stand alone building. read more

Slowest Panera I have ever been to. Need some training behind the counter. Confusion, too much talking, disorganized. read more

I'm a panera regular and my family loves this particular location. I decided to try something new and got the new poppyseed chicken salad- it was delicious! The fruits were fresh and the presentation was beautiful. I also got my all time favorite wild rice and chicken soup which impresses me every single time! read more

Panera Bread - Strawberry and chicken salad with wild rice and chicken soup - Sandwiches Near Me - La Plata, Maryland

Food was not good. I ordered new home style chicken noodle soup and received chicken broth. The 2 flat bread pizzas we ordered should've been cooked longer it's like they just through cheese on the pizza and put it oven for 5 minutes. Once we put them in the oven for 15 minutes they were good. I am giving the place a two because my daughter enjoyed her tomato soup and the pizza was good after we cooked it longer. I am happy I've had many experiences at Panera Bread, because if this was my first visit I wouldn't return. read more

The only reason why they received 2 stars is because quin the lady who took my order who was very nice. The women putting orders together were very rude and using inappropriate language such as hoe bag and the one lady threw my food up and had no manners. Bot coming back read more

This Panera is my go-to for morning snacks for me and my son while we are out running errands. He loves the yogurt parfait, and they were out when we got there today, but the sweet lady at the register said she would make some for us. Definitely went above and beyond for us to make us some, because it was definitely way after breakfast hours. I wish I would have gotten her name because she is always there and super kind. read more

Panera Bread is a national chain restaurant serving sandwiches, soups, salads. On this visit I had a tomato & mozzarella panini with with bag of chips and a soda. Nicely done Panera Bread. Food B Staff A Decor C Location C Health Inspection Grade N/A read more

You want to fresh and good pastry go to Safeway and get it Dollar and a quarter cheaper read more

F panera i tried to order a breakfast sandwich starting at 19:13 from my APP and it would nit allow me to proceed so I tried on my computer at 10:17 and would not let me order breakfast yet breakfast is suppose to be available until 10:30!! Assholes Dumping panera and the app read more

Okay so before reviewing, I really wanted to give this place a chance. I've come here a total of 4 times and not one time has it been an enjoyable experience. My very first visit, (my first time ever going to any panera) I was trying to decide and must have only taken 2 minutes to glance at their selection of items and was being rushed and watched as the other employees stood, stared and laughed. Trying to contain my frustration, I brushed it off and ordered anyway. Ordered 6 bagels and a breakfast sandwhich. 6 of the SAME bagels so the order wasn't that hard. The employee rolled their eyes and asked me rudely if i want them ALL toasted and cut. I said yes. We came early in the morning too so there were hardly any customers. I did try to see things from their perspective out of kindness however I decided that this and the waldorf locations are just awful. Terrible customer service. I usually don't try to care too much about customer service just because I'm more concerned with the product however after that many bad experiences consecutively, I just had it. I only rated it a 2 because the bagels are bomb! I can't believe I have been missing out! read more

This PB deep in Charles County is on par with the rest of the PB's and it was not really shouting a review but I felt the need to give it one anyway. The food was spot on, parking plentiful, service efficient, internet working so they get a solid 3 star rating from me. read more

I have been to this location several times, and more often than not have had a bad experience. Unfortunately it's the closest to folks I meet up with, and where we work, so it's where we end up. Some issues: Once we held a study there in the back and the whole area was infested with ants. By the time we realized it, they were all over our feet and legs, and then in our belongings. Another time I ordered a few things for family in town to be picked up and was appalled at the lack of care and sanitation by the folks preparing the meal. The person chose not to be clean or sanitary in prepping our food, and in front of me ended up microwaving a plastic bag of Macaroni and Cheese, instead of serving what I thought was fresh food. Once it was done in the microwave she cut it open and poured it into a bowl. (Honestly, if it's not fresh, at least do that so we don't see it.) But the worst part of that experience was when the girl tore our bread pieces by leaning it up against her body and in her long braided hair. When I asked for her to replace the bread piece in the bag, she was unhappy, and then just gave me the other half that had also been in her hair. There have been other instances in addition to these, bringing on so much frustration with that location. We have placed orders that have been wrong and had missing items, or we have gone in right before lunch to find no more bagels, and told they only make a batch in the mornings and when it runs out, that's it. (This is something I have never experienced at any of the other locations we have eaten at over the years. There are ALWAYS bagels.) And several times the bagels have been sliced in a 10% vs 90% slice, and then end up burnt. It's so disappointing to get such a lack of care from a company that my family and I have frequented for many years. And honestly, when I can avoid this location, I do. Waldorf has never let us down. read more

You can never go wrong with Panera. We stopped by on out way up to NYC I ordered the Thai chicken salad it did take a little longer than normal but we'll worth the wait. It's quit bust at this location I figure because it's off the main road there so they get alot of traffic. All in in all Paneras is the bomb and my got to spot for meals Breakfast, lunch and dinner but above all the pastries read more

Wet here on Sunday for afternoon lunch the soup was cold the sandwich was okay went to restroom told establishment that the women's handicap had no TP they could have cared less told two people they just walked away portion sizes at Panera have been getting smaller and smaller as prices go higher and higher read more

This is good! I had their soup and sandwich. Yum! The soup was really good! I will need to go back and try some more food-I will keep you posted! read more

This place is horrible. Last two times I've been here my food came out wrong. Food has declined greatly over the last year or so.

Ordered ham, well done egg & cheese on a croissant. The girl says they only do over easy eggs and can't take special orders (WTF?). I shoulda walked out then, but she said she'd make it well done this time. Ordered a mocha latte, as well. Get my order...sitting in the parking lot...open my sandwich...egg is raw and runny! My mocha latte is milk with a shot of coffee. I will NEVER eat here again. I would have rather had McDonald's than this crap! But it's my fault...there's a reason Starbucks (and McDonald's for heaven's sake) is so successful. I should have stuck with either. Big ole F U to Panera Bread. read more

This place is great. Wonderful service. Great food. Awesome bakery. Clean. Fast. Salads are fresh. Bread is just soft enough. Sandwiches have yet to disappoint me. Great for large crowds. Even has an area in the back for a little privacy. I wish they had a larger coffee selection. read more