I really enjoy coming to this Panera Bread -- the staff is always friendly, the space is clean, and the food and drinks are consistently solid. It's a great location overall. That said, I wanted to share a suggestion that I truly believe would benefit both Panera and the local community: please consider opening at 7AM instead of 8AM. This Panera is directly across from the Island Park LIRR station, which means there's a built-in crowd of morning commuters looking for a quick coffee, breakfast sandwich, or their daily caffeine fix. But by the time Panera opens, most of those customers are already gone -- many of them having stopped at the Starbucks just down the block, which opens earlier and is always busy at that hour. As a Sip Club member, I'd love to be able to swing by on my way to work and grab my coffee without needing to detour or wait for a later opening. I know several others who feel the same -- commuters who would 100% choose Panera if the hours aligned better with the train/work schedule. Panera already offers a great product. Opening just one hour earlier could unlock a whole new wave of consistent, loyal morning customers who are currently taking their business elsewhere simply because of timing. Hope the team considers it! read more

This place currently has fruit flies in your food while you are trying to eat! Just awful

Definitely disappointed with my $17 toasted Italiano sandwhich. Maybe need to hire new staffs or teach them how to make them correctly. How are you going to stack the ham slices like in the picture? Wilted green? This does not look appetizing at all. Definitely will not go back to this store. read more

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long brown hair in my sandwich, usually send me the wrong order and way too expensive for delivery to be dealing with this low of quality. read more

Panera Bread - hair in my sandwich - Salad Near Me - Island Park, New York

Love Panera and the freshness of everything I've ordered there. Comfortable seating, free WiFi and no one bothers you no matter how long you wish to stay. The soups are great and particularly enjoy the pick two options. Parking is never a problem and it's the place to go when you don't want to cook at home. read more

I can see why this place has a 3 star review. The food is normal, but the staff is HORRIBLE! Can I eat without you rushing my ass out the door? The place is crusty and not clean. Oh and don't make a single wrong move or they'll bring a whole ass Panera firing squad on you. I wouldn't recommend eating here unless you dream of being in an insane asylum. Pick up your act staff. read more

I used to meet here with a morning breakfast group prior to covid 19. The staff was always friendly, polite, and energetic even at 7 and 8 in the morning. I appreciated the staff's positivity to start those days. It was one of the few places that I was a regular and I appreciated them knowing my order along with some of my quirky requests. They usually had hot water ready and offered to heat up water if the water from the coffee bar wasn't hot enough for me. The space is always clean and quite spacious. It's in a large parking lot with ample spots. It made for a nice location to meet at. read more

It's Panera. Many people who are whining and complaining here expect five-star service and yet supposedly keep going back after getting bad service, screwed up orders, and waiting for food. I order, I eat, it's good. I go back with low expectations. It's all good. If they mess up, I go somewhere else. Plenty of cheap eating places in Long Beach and Island Park. Grow up, people. read more

Service here has really gone down. I know they get paid pocket change but it wasn't even busy and it took 10 minutes for someone to come to the register. I'd ordered a napa almond chicken salad, extra chicken with avocado mixed greens instead of lettuce and whole grain bread. The avocado didn't come and i had to wait 5 minutes for them to get it to me. it was lettuce and not mixed greens but i just ate it cause i was hungry. i dont even know if they put extra chicken. the sandwich wasn't even cut and they gave me a knife instead of cutting it themselves. And finally I'd asked if this was sour bread or whole grain they said whole grain. it took him a minute. the guy who keeps saying "_____ your order is ready." It was clearly sour dough. what the hell. read more

Not sure why there are several bad reviews for this location. It's actually one of the better Panera's. I have only been here for breakfast so my review is based on weekday morning visits. The staff is always friendly and efficient. They are very patient for early morning. Restaurant is always clean. Serving size of the breakfast items are very good. Lot's of parking right outside the restaurant. Only downside it's in Island Park. read more

I am a big fan of Panera in Bellmore and Rockville Centre. I was closer today to the Panera in Island Park, I have been there a few times, so I decided to go there with my daughter. They got my sandwich order incorrect, never apologized, gave me a new sandwich with an attitude. My daughter ordered a pick two, one item being the Caesar salad. The portion was so tiny it was ridiculous. When I questioned the same worker, I got the same attitude and she was not going to add lettuce to the salad/ she said the salad is measured and basically too bad. Where I come from, if you want to keep a customer, you apologize when you make a mistake and add a few pieces of lettuce to a salad to appease the customer. The prices at Panera are high so when the portions are so time it's really aggravating. I will never frequent this Panera again. read more

HMMM Not sure why this hasn't received more stars. It's a Panera... pretty basic, cookie cutter meal. I like their Green Goddess salad when I have the urge and it's tasty. On a cold night, grilled cheese and tomato soup! My favorite thing is to do is order online on my way home and then run in and pick it up. It's always ready and waiting and so far they haven't messed up yet! read more

What I like the most about this Panera are two things: 1) customers are made to feel welcome to relax, eat, sip, and stay awhile. That makes for loyalty. Two sets of people told us that they come on every Tuesday and knit, crochet, etc. while they enjoy their meal, the other group said they play Mah Jongg for a few hours every week. Both groups tucked away in areas that don't distract other diners. Number two on my list is that Panera, as a company policy of consciousness, donates their foods to soup kitchens. That, too makes for loyalty. Their "MyPanera" card is a good option; a nice, incentive card that offers discounts and freebies. A friend of mine and I sat with cups of warming tea and enjoyed the warm wood and upholstered chairs, the urban chic lighting, and the colorful artwork adorning the walls. Staff is ultra welcoming, there is a good selection of breads and bakery items, sandwiches, soups, teas, and coffees. Sandwiches and soups could use a bit less salt for my sensitive palate and other folks' heart health. Otherwise, this is a good place to sit awhile and enjoy your company, the Panera company, and your meal! read more

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I place a order online for delivery and waited over a hour and still didn't have no food. I called and i was placed on hold for 5min to be told that my order was still there. This is very disappointing and poor customer service having to wait over a 1hr and half for a soup and a salad. Please don't order online. P. S. I had to come back and edit this review because its now been almost 2hrs and still my food is sitting at panera. This is ridiculous and unacceptable. read more

Warning do not attempt to go to this restaurant they will not rectify any issues that you have they will tell you you need to speak to a manager and when that manager arrives the tell you that they weren't here for that problem and that you need to speak to the different manager in when you ask for that manager did tell you that that manager is not available at this time so what's the sense of having a manager if you're not going to help out with this solution I have a solution don't go back and the manager she goes by the name Millie also was no help Bad business practice read more

This place looks clean but it is not! They clean the tables and booths with the same dirty rag one table at a time. Spreading the filth everywhere. And the back of the booths stink to high heaven! This place needs a good cleaning with anti bacterial pine and fresh water and a clean rag or paper towels. I will NEVER eat here again. read more

I want to start by saying I absolutely love Panera Breads food. This review is for this location!!!! Panera Bread Island Park NY. The staff at this particular location seem to not be properly trained on customer service and professionalism they constantly screw up my order every single time I purchase at this location. Today I went In and a new staff member/ cashier named JASON told me i could not use my phone number for my rewards that I needed the actual my Panera card, which I have never been told this before at any location including this one!! After I questioned is this new? JASON replied do you want to order or not? I purchased my order full price without my discount and I won't return to this particular location again! read more

Typical panera bread, broccoli cheddar soup is out of this world! They have kids working there who don't seem to give a F$ck about any of their customers. I ordered a tuna sandwich to go, only to come home to find that they forgot the tuna... read more

I love Panera because it makes you feel like you're eating a home made meal even when you're cheating by eating out. The employees here have so far been very nice to me whenever I go. I love getting the pick two meal combo and getting the Napa chicken almond salad sandwich as one of my choices. I also like love the bear claws as well as the pecan roll. Those things are delicious and addicting. read more

Panera Bread - Napa chicken almond salad sandwich and a chicken noodle soup - Salad Near Me - Island Park, New York

Very nice atmosphere to hang with friends and play games. There were three tables around us with different games going. It was nice to see. Another customer had his lap top plugged in and was working from his table. I had the Thai chicken salad a personal favorite. So delicious. The food is always fresh and portions are enough. read more

Nice place to have a late lunch. It is almost 2nd on Friday. I am sitting outside. Weaker is great and the scenery isn't bad, not much to see but clean, beats sitting indoors. Service was quick. Mediterranean Veggie sandwich. Kind of a geek salad but both on a fresh tray bread with delicious green tea which is made from tea and fruit juices. Very good stuff. read more

I called in an order and gave them an extra 10 mins. and they didnt even have my order ready! Whats the point of calling jn if they didnt even have it done!? And on top of that the manager (caucasian, with shoulder length dark/black hair) had the audacity to be a bitch and not even apologize for the hold up. I walked out. Never again. read more

Ah panera bread, always waiting to hire any in debt college student who hopefully later on realizes that they had to work at panera bread because the career they "studied for" is now extinct. At the wage panera pays them, these students will never leave Panera bread, and that is just terrifying. Its employees are depressed and the one in this town, a few have started to gain weight. They're just too depressed to notice i guess. Panera bread is a giant microwave, were no food is actually cooked, its Pre-prepared in plastic bags and cups, which are then put in a giant microwave or toaster and then they get away with charging you 15 fucking dollars for a sandwich and a soup, soup which I did not care for btw -_- If you eat at panera bread then you cannot be trusted. fuckboyz, preppy girls with fuzzy boots, gym bunnies and clothing /technology just take over the damn Panera bread taking up all the space for hours on end and all they do is gossip and show off their new outfits. Witnessing this cesspool of millennial confusion. Its dull lighting is great for taking "selfies!" The bathrooms are very clean, and the stalls have alot of room to spread your legs over the toilet when crapping out Panera Bread's microwave dinners. Toilet paper though is a bit scratchy and isn't changed very frequently. read more

This Panera is clean, quiet, and the employees are pleasant. However, almost every time I frequent this location they are "OUT" of an item. I gave them many chances over the past year and it is frustrating to hear the same response over and over again. Along with them being "OUT" of items the pastry selection is "SAD" at best. Having "3" items, "2" of them being brownies is NOT a selection. read more

Panera Bread is a hit or miss for me. Sometimes I go to a Panera Bread and the cashier is uninterested rushes me to order even if there's no line behind me. But the Panera Bread in Island Park has never let me down. They are understanding, don't rush your order, and as of yet they've always gotten the order right. If I'm hungry and in the area, I'm probably eating here. Check it out! read more

I genuinely feel bad giving a 1 star review, because I live close, and absolutely love the food and service. What I do not like is the group of older women who are constantly playing mah jong in the establishment, while spending next to no money. I have seen this group of people many times in the past, and really never payed them much attention, because I am the type of individual that keeps to themself. BUT, I was quite tired and extremely hung over this morning, while enjoying my egg soufflé and tea, and apparently my wife and I were sitting at the table where these women play. I understand that we are creatures of habit and like the same thing over and over, but my wife and I were sitting there first, and I literally had to eat my breakfast with an old ladies ass in my face. I'm not joking, she actually stuck her ass about 6 inches from my face and just stood there, making it incredibly awkward. She kept giving us funny looks and it really ruined my entire dining experience. Once we left she used our table as a coat hangar/closet essentially and it really bothered me that my wife and I could not eat in peace despite paying upwards of 30$ for breakfast. I know it's a public space but please tell these women to play their board games elsewhere so the paying customers don't have to feel uncomfortable. I will gladly change this to 5 stars if that happens. read more

The only Panera Bread that can't get a single order correct. I've ordered here about 10 times this month and not one order was correct, I've had to return multiple times to get it corrected. Yeah they give you a pastry or something but it's not worth the extra 15-20 minutes you had to waste because they can't get a simple sandwich correct. Don't waste your time, get some cold cuts and make your own sandwich. read more

Great location with friendly staff, my order is always correct and warm. It's become an every weekend morning stop.

Three words: Butternut squash soup! Panera is my go to for a quick, semi-healthy lunch. I also love their macaroni and cheese. Employees are also friendly. read more

My wife and I walked into the Island Park Panera. The store was empty. Not one worker at any of the registers. We stood there waiting for 5 whole minutes. The manager was making food. He looked over at us twice and NEVER said a word. Nobody came out to help us. NOTHING!! We walked out!! Another Island Park loser of a place. read more

Stopped by for soup and a bread after a dental visit looking for comfort food. When I picked up the order at the counter I realized that the bread I ordered and paid for was not what I expected. It was a slice of bread so I asked the guy behind the counter and as he talked down to me as he patted my bread with his glove!! Ugh! I was so mad at the service and the entire order. Very sloppy servings . My soup bowl was filled half way . You think for the price you pay they would bring your food out with courtesy not feel like you're in a lunch room! Not going back I'd rather go to RVC . Will let you know how that goes read more

I love Panera, its a healthy alternative to other fast food restaurants. But this location always gets my order when I place a order for pick up. They either have me waiting for 10 minutes past my pick up time or my order is either incomplete or entirely wrong. The manager is always really nice and tires to accommodate me with a free item but come one how many times can you mess up my order!! read more

August 30.OUT OF f SEASON for LOBSTER ROLL! ? That's what the lady behind the counter declared last night when i came to buy to take home. Unbelievable! It's August! Out of season? or out of her mind! Pray to the cicadas when Wendy's opens in thar same area in Island Park, your panera will not close out of season read more

I feel like Panera Bread varies even less than Starbucks from chain to chain, so nothing out of the ordinary to review here. This one is in a newish shopping center. It was clean and efficient. I'm becoming a big fan of Panera since their ingredients are all fresh even if you pay a little extra for that. Their menu is more extensive than I remember, too. The staff here were friendly and the pass was pretty quick. No complaints! read more

This was the first time I have been to a panera bread. The food was good and the place was clean . The girl who took my order was helpful and funny. read more

I ordered in person and when I got to my office the bowl of turkey chili was watery. No meat or vegetables I have been trying g to reach them by phone and you can't get through. Don't go there read more

This is very clean ,friendly place. Ample parking. Food is always fresh and sitting is very private. I definitely recommend this place

Terrible service. There is a Hispanic man that works mornings in the Island Park store that is terrible at customer service. He's either talking Spanish to other workers (even the female manager) and doesn't make eye contact with us customers. When your order is ready, he just puts it up on the counter rudely without saying your name. I'm hoping he gets better with dealing with the public or Panera IP will lose my business. read more

this place ain't the same anymore. after this new batch of employees they hired, 7 out of 10 of my "to go" orders are missing a thing or two. it could be the bread today, or the chips tomorrow and sometime even the gorgonzola on my salad AND what's goin on with the half filled salad dressing container? either they get their act together or I'm goin elsewhere. read more

This place ALWAYS screws up my order! And I usually grab lunch with my coworkers and they will pick it up and bring it back to our job so I don't even have a chance to bring it back to get the right order. Several times I have tried calling the location to complain and they NEVER answer the phone! It sends you to the managers voicemail and they never call you back! One time I got brown avocados and no cheese, cheese that I paid extra for. Another time I got a ham and cheese sandwich rather than a turkey bravo sandwich. The list goes on and on. Save yourself and go somewhere else! read more