Panera bread by itself cannot go wrong with its menu full of awesome bagels and soups. Their must try to would be (surprisingly not their bagels which is good but you can get similar bagels elsewhere too) their hot chocolate, Yes their chocolate with cream and marshmallows is just Yummmm!!! Their bagels are good and their choice of spread good but strangely they seem to be not stocked up on certain spreads like veggie spread and there were a couple of times i ordered it and both times i was told they are out of it and had to go for an alternate spread. I know the restaurant business is tough and hence dont want to write poor reviews that may affect business but if not for food i would have given this a 1-2 star because service is kind of not upto mark and strangely no one working at this location seem to be happy working here and maybe they need to hire more employees as they could potentially be sort staffed meaning the workload on available employees is that bit higher and that could be one of reasons affecting the service but if the service improves, this is a straight 5 star rating as this place with its prime location in folsom has got even more potential than currently. Definitely recommend for breakfast if not for service, for their food :). Cheers!! read more

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I haven't been to Panera in many years because my first experience here was lackluster. I only recently gave it another shot because a friend wanted to eat here. I know a lot of people rave about this soups. Now after trying it again, I am seeing what the hype is about. I like to get their pick two combo. The turkey blt is delish and I like that they use real carved turkey. All the soups I've had so far are on point. My fav is the broccoli cheddar. Their seasonal squash soup is amazeballs too. I've had good and speedy service here. Just wish they had more inside seating since this place is usually busy. read more

The bowls were smaller than in other Panera locations and some missing ingredients. Lettuce in the salad was quite old. Most importantly, the famous Panera bread was not fresh, chewy instead of crunchy. We have asked for fresher one but got same quality. read more

We went for lunch yesterday, waited 30 minutes for our lunch, seems like the to go orders were faster. $32 for 1/2 of a sandwich 1/2 soup, no drinks. The chicken sandwich had 1 teaspoon of mix. was not impressed and will not be going back. read more

I ordered the chicken caesar salad. Probably the worst salad I have ever had. The lettuce was wilted and the salad was dry.

Stopped here for lunch the other day and got the broccoli cheddar soup with a sandwich. It was delicious! It was just the right amount to keep me going for the day without feeling too full or hungry too soon. This is my go to at Panera. It's simple but comforting food that's perfecting for a quick lunch trip! read more

Panera Bread - Sandwiches Near Me - Folsom, California

Went to Panera for lunch today in Folsom and was very disappointed. The ice machine was empty. Went to the counter and asked for ice and they acted totally irritated. Then we found a table to eat at, and it was dirty. Had to ask two times before anyone came and cleaned it. The real topper was how dirty the restaurant was. I took a picture and showed it to a supervisor (picture attached) and her response to me was that they were busy. When I turned around my husband said she made a face at me. The food was good, but the conditions were unacceptable. read more

Panera Bread - Sandwiches Near Me - Folsom, California

I had a pleasant visit at this location! Now at first, I was a little disappointed because I ordered the spinach and bacon soufflé, using the kiosk, not realizing that they don't have that available so instead, they gave me the spinach and artichokes soufflé! To compensate for the bacon, since they have them available for sandwiches, the chef chopped up some bacon bits for me so I can put it on top and my God it was amazing! Great service overall and nice ambience! read more

I stopped in to pick up lunch. Ordered 2 salads and a side of Mac n Cheese. So disappointed. We opened the bag to find pieces of baguette torn up and floating in the drag on top of the salads. The bowl containing my side of Mac was only half filled. The Fuji apple salad contained nearly a cup of sliced tomatoes. We had to scrape them out in order to eat the salad. No cilantro for the Asian chicken salad. This is the second disappointing visit to this location. Won't go back. read more

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This location is trash. They constantly run out of there bread baguette and can't even accommodate their guest by offering an alternate like a "sprouted grain roll" or literally any other bread. I found out they were out when getting my order and when I asked if I could have a substitute bread the man behind the counter looked at me sideways and said that no other bread is a side option. Weird bc I've been to several that offer a different bread because of their inconvenient shortage. He also didn't know what a sprouted grain roll was. How do you not know the breads you carry when the word BREAD is in your title? Also stag is never at the front counter either so you'd be better off going to the kiosk. read more

Love this place for a quick coffee or lunch. The staff is always friendly and quick to get your food out in a timley manner.

Food is fine, but I hate the kiosk system so much I don't want to come back. Be aware you can't pay cash if you kiosk.

It's been awhile since I last visited Panera. I had a new sandwich on menu: Chipotle chicken avocado on focaccia bread, yum! One thing I don't look forward to here is that they still serve Pepsi products, why?? I will pass up places just because I see that they don't have coke products. Sorry but it's like going to a grill and bar and that only serves domestic beer. Other than that I can find a decent selection off the menu here and glad to see new sandwich options. read more

Do not bother using this location's curbside service, unless you're fond of waiting (and waiting) for half-melted "frozen" lemonades and soggy sandwiches. In theory, this should be a great service for any customer, but especially for the disabled or immunocompromised who don't want to enter a business full of maskless people. Unfortunately, they just aren't prompt in bringing out the food. Let's be real, it's mediocre to begin with, so letting it sit as you wait for them to finally bring it out (with no apology for the delay) doesn't do it any favors. If you can't or won't execute this service well, why bother offering it at all? They just don't care. read more

We waited in line for 15 minutes, placed our order and then the manager told us it would be 3 hours for us to get out order because it was too busy. It felt like they just wanted us to leave because we were a larger group and they didn't want to serve us. read more

An improvement from our last visit. They even sliced our apples, how nice. From the moment we put in our order, we felt welcome tonight. The dining room was clean and our food was as expected. We want to try the seasonal soups. read more

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Ordered sandwich here. Only 2 slices of thin meat? Very disappointing for a $12 sandwich. Nice customer service , food good flavor, but skimping on value. Would not return here for sandwiches. read more

I have been coming here since they opened and they have been nothing but amazing! Recently we did a curbside order and when we were almost home, we realized that both of the Mac n cheeses that we got were the bottom of the pan and crusty and absolutely not edible. It was a bummer because it was dinner for my kids BUT life goes on. I called Panera and they were so kind and 100% took care of our meal the next time we came in. I highly recommend this location because the employees really treat you like family! read more

If I could give NO stars, I would! This place is THE slowest! Been waiting for our food for over 30 minutes! Restrooms are dirty and not stocked with toilet paper or paper towels! Freezing cold in here, and just NOT worth the wait or money. Panera in folsom has gone WAY downhill! Do yourself a favor and choose somewhere else to eat! read more

This location has really gone down hill. Nothing but good experiences until now. If you enjoy rude teenage cashiers, who are more concern with their iphones, a sweaty guy making your food and two hairs in your daughter's salad, than this place is for you. We will NOT be back! read more

I love this place. My go to order is french onion soup, mac n cheese, broccoli cheddar soup, and the spinach&bacon souffle. All of these items are so good and I can't even pick a favorite among them. read more

I've been going to this Panera for almost 2 years and it has been steadily declining in food and service over the past several months. I ordered online, I received a text that my order was ready. When I go to rapid pick up it's not there, so I wait for a few minuets see if comes out. It doesn't. I walk over to the pick up counter where there were 4 employees standing there, that did not acknowledge me. After getting someone's attention and inquiring about my order, I was told it needed to be bagged. When I opened my chicken teriyaki bowl, it was swimming in teriyaki sauce. It was essentially soup with very little chicken, broccoli, or rice. Extremely disappointed. read more

I came here recently for breakfast for the first time. I've definitely come for lunch before, but an earlier opportunity came and it was a very good experience. I ordered the chicken, chipotle, avocado morning wrap with a Madagascar Cold Brew. The wrap was a large size and it was really filling. Everything tasted great. The combination was excellent and it was served hot. And as far as the coffee; wow! That was amazing! I really enjoyed that! Great balance of sweet and caffeine! Yum! If you enjoy the affects of a cold brew, but not the taste so much, this is a sweeter option. I really love this location. Great friendly people staffed that work seemly hard to keep the place moving along. The food is always great! They have one heck of a bakery! If you have a sweet tooth like mine, this place can definitely suffice that! That's probably one of my favorite things about this place. I love this place and I would suggest it! read more

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This is the nicest Panera I've ever experienced. The cashier Brandon was extremely helpful--two thumbs up for him! read more

I LOVE this place service is amazing all employees are very friendly, pleasant and always great everyone with a great BIG smile. restaurant always clean, smells great. love the coffee and all the baked goodies. my family are so in-LOVE with the Flatbread . a wonderful place to grab dinner . I do recommend this place. Top Quality, Service and Cleanliness. read more

The customer service here is on point. Yesterday my wife and I placed an order in store through their kiosk. It must have been a dinner rush because they were swamped. After checking the screen on the status of our order a few times I noticed my name disappeared but the food wasn't out. I inquired about it with a staff member (sorry I didn't catch your name), who got assistance from Julia. They both owned the situation, apologized which was nice and within 5 minutes my order was ready. Stuff happens and no matter how good the system is, things get out of sorts. It's how the people here handled it that was the real win. Thanks again for the great meal and service! read more

The workers are clearly tired of reiterating their rules and it reflects in their tone towards their clientele. Just plain rude. The food was ok, but not good enough to deal with the staff again. They were snarky with every interaction. We won't be back. read more

This is a review for my visit today. I ordered a loaf of tomato basil bread, thin cut. But the bread was very badly cut, cut in half in the middle, mangled. read more

Panera Bread - Sandwiches Near Me - Folsom, California

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Went back to Panera after a long time. Big mistake! Firstly was told no pizza available. Ordered tomato soup and a grilled cheese sandwich. I was not offered any side with the order. They just gave me bread. Why would I want bread if the soup has croutons and I have a grilled cheese sandwich? I would have preferred a fruit. When I received my order I got the smallest sandwich I have ever seen. Also the soup portion was very small. Barely filled half the bowl. The place itself is very run down and not maintained well. I will not be going back. Hi read more

Food was tasty. Until I saw the cook balls deep in his pants scratching his balls #itchyballs

This Panera is the worst one I have ever been too and we have given them multiple chances to get it right at least once. Lunch has been hit and miss. Breakfast... they should give up as they have horrible service everytime. Today we ordered 2 soufflés and in 9 min were notified they are ready. When trying to pick them up they said they were out and needed 15 minutes for new ones. 45 minutes later they were finally ready. No empathy from the manager, no apology, just excuses about staff. No offer to compensate for the issue and rediculous delay. They clearly do not care about losing business, bad reviews or disappointing customers. It's unfortunate when a good brand with products I like is sooooo bad at customer service. read more

i went here for a sandwich. When i got it, it was so cold and dry, the chicken wasn't heated properly, tgere were no sauces, it was so dry. I'm really disappointed. read more

I wish I never came here. Worst mistake. Ordered our food. Parked the truck (with boat in tow). Walked to the parking garage to get our food. SPECIFICALLY ASKED is there a spoon for my soup and napkins in the bag? "Yes! It's all in there" they said. Walked back to the truck and it wasn't in there. Drove the truck and boat back to the garage. Boat hit the height limit sign ripping it down. Had to wait for parking enforcement and exchange insurance information and take pictures. Not saying this was directly Panera's fault but they definitely created the situation. Plus I cant even eat my sandwich as it is absolutely covered in salt. Never coming back again. Fool me once. read more

I'm very much impressed with Panera Bread at the Palladio in Folsom. The restaurant is clean, especially the women's bathroom, which I'm very particular about. Brandon, the cashier, who served us was super attentive, friendly, helpful, and professional in his demeanor. He even consulted with his equally professional manager about how to redeem a gift card I got from Christmas 2021. I cannot say enough good things about this location. I also do not know why others had given this Panera Restaurant less than 5 stars. During this time of having labor shortages in restaurants due to the pandemic, I am one of those who truly appreciate the efforts of restaurant staff. Panera Folsom exceeded my expectations and I applaud the people who work there. Kudos! read more

gourmet. not bad. kinda swag. don't hate it. loved the things on the menu. nice staff they said hello to me twice. onions can be bracelets. nice texture on the plates but the taste could use some work. napkins tasted delicious read more

Panera Bread - new item on the menu: onion on a tuesdy - Sandwiches Near Me - Folsom, California

I come here a lot for my lunch breaks and it's always great! Today I walked in around 1:45 and they were sooo busy, which is great! I heard a lot of people complaining about their wait times which always bothers me when you look around and the place is as packed as they can be, with every employee working so hard! I get it when you are waiting forever and there's only you and one other person in the place, but that wasn't the case here. So I just want to say thank you all for working so hard today! read more

A bunch of young kids working with No sense of urgency. Half sandwich took over 20mins. Definitely will never be back to this location.

Ordered about 50 dollars worth of food and the entire order was wrong. Called the store and let them know, they were apologetic and offered to make it right via coupons, still waiting for the coupons....yeah right! read more

All in all, this location is wonderful! Sometimes the lines are a bit crazy, but the workers here go the extra mile to ensure we're taken care of every time. The management team here is fantastic and do a really good job! read more

Panera has cut back on its portions. I ordered the steak and cheddar sandwich to share with my husband and there were two tiny pieces (not even slices) of meat on my half. My husband's wasn't any better. I brought it back thinking they forgot to finish it and they said thats the way they make it. I believe that sandwich was 11.99. Thats a lot of money for BREAD! They were also out of the onions. read more