Food was good but our mobile order took 30 minutes to come out. When I complained to the manager, instead of apologizing he told 30 minutes is normal on a Friday night. Ridiculous as place was nearly empty. Be prepared to wait. read more

The Mediterranean chicken flatbread sandwich was mediocre and just a notch above flavorless. Our grilled chicken salad came without chicken. The employees were perfectly reasonable in responding and adding chicken to it, but really? It came with an apple that was mealy and dry. The kids menu includes yogurt (strawberry or blueberry) but I was surprised to see that it came in a plastic tube. Our 22-month-old toddler already uses utensils, so I was not a fan. Finally, there were no drinking straws to be found. After more than 10 minutes, someone put out jumbo drinking straws (like the kind you might find for tapioca-ball tea in Chinatown), which were fine. But how do you not have straws available? Next time, I'd try the pizzeria (or Five Guys) across Route 9, or the diner across Merritt. read more

Love me some Panera Bread! Easy lunch option when traveling all day! I hit up that Pick Two combo on the real though! Mac and Cheese with Turkey Chili (when its in season of course). I also grab that drink to get that Cherry Pastry for .99 cents ****Kaboom**** Give me that half and half unsweet tea/lemonade ----We call that the Thirst Quencher---- read more

#panera We decided never to come here anymore after the many problems on past visits. Went for dinner because it was on the way to where we were going. First problem: The cashier hit the cash key instead of the credit key. Had to wait for the manager to override. No apology. Second: I looked at the receipt and saw that the wrong salad was ordered. I told the manager and she took care of it. Again no apology. Third: I noticed that I paid more than I should have since the salad that I ordered cost less than the salad that was entered. Fourth: When I got the salad it was much smaller than usual. I believe that it was also missing some ingredients. The manager said it wasn't too small. Fifth: My wife's salad was missing the hard boiled egg it was supposed to come with. The manager said that they were out of them. No apology. The manager did refund my money. This was our last visit to this location. read more

I'm not sure if this rating will prevent anyone from visiting this location, but please stay far away if you desire efficiency and quality service. We arrive to a long line right in front of the door. Granted it was lunch hour (1p?), there was only one cashier. They weren't short, but I wasn't sure where the other employees were. We usually receive our lemonade at the register once we order it, based on it being a special drink, but were told to move over to a drink counter. There were 5 other people waiting for their drinks and it seemed like they'd been waiting for awhile by the frustrated and confused look on their face. The manager was preparing and serving their drinks with a "lemonade!!" as she almost slammed the drink on the counter, no eye contact, and almost tossed the straw on the counter as well. Our turn came and we, even though weren't providing the service, said "thank you". We had our number stick and receipt and went outside to wait for our food to be delivered. Five minutes, Ten minutes, Fifteen minutes, Twenty minutes, Twenty-Eight minutes later I went inside to inquire and found an employee walking our food out to us. He was nice and followed me back outside to deliver it to our table. Most Paneras (Tampa & Birmingham) allow refills for Lemonade, but not this one! As we approached the counter to ask for a refill, the employee didn't make eye contact at all. After an awkward ten seconds, she looked up. We asked for a refill and she sternly stated, "WE ARE NOT SUPPOSED TO GIVE REFILLS ON LEMONADE, BUT THIS ONE TIME I GUESS I WILL". We responded, "That's okay, no thanks". To which she replied, "NO, NO, GIVE IT HERE". We again responded, "No thank you" and walked away. If the policy is "no refills", that's understandable, however her attitude and demeanor is reflective of a rude, overworked, and/or frustrated staff member. I don't want to smear this location or the staff, but my goal is to hopefully prompt improvement from management to ownership. read more

Good coffee & Tea. Very disappointed, this was my go to place with friends for lunch or light dinner. That's done, it has been progressively worse. Recently met two friends there, one ordered Mac & Cheese to stay,they made a mistake & packed it to go, I explained their mistake, they offered a bowl & utensils, that was fine. Very surprised to find the to go portion was much less then to stay! Manager was aware, but did not seem to care. Quality of the food was also disappointing. The danishes that were delicious, even though miniature, are now stale. Tried on 2 different visits. Don't go unless you are meeting someone for coffee or tea. read more

So let me start with this is the first time I've ever eaten Panera. I ordered the teriyaki chicken sandwich and a side of Mac & cheese. I took a few bites of the sandwich and loved it till I took the next bite. I pulled a long string of hair out of my mouth and was totally disgusted. I can't review the Mac & cheese because I refused to eat it after finding the hair. I'm sure Panera takes steps to avoid this from happening but try harder!!! So that will be my first and last time ordering from Panera. read more

Panera Bread - A hair I found in my sandwich - Sandwiches Near Me - Fishkill, New York

Was there today, Sunday around 1pm. Definitely extremely busy. Only 2 registers open. Got our food in about 20 minutes, not horrible since it was crowded. Went to the food pick up area to get 2 to go boxes and bags, the employees saw me standing there including the manager and I was ignored. At this point it wasn't so busy. Lastly I went back to the same area to let them know there was no toilet paper in the handicapped stall in the ladies room and yes I am disabled . Again I was ignored. Whoever runs this location needs to retrain the employees. read more

The staff at this location was so polite and attentive! Rosalie went above and beyond at the register from assisting me with my order to tracking me down with my table number that I left behind. She was very kind, professional, informative, and patient! Thanks Rosalie! read more

Service was horrible people on register were slow and didn't care. Took 20 minutes to order only 2 people ahead with small orders.now waiting 10 more for food. Staff busy in back chatting read more

I wish I could give a zero star to this place. Absolutely the WORST and SLOWEST Panera bread I have ever visited. Casher paid zero attention to the customers on line waiting to be called to order. I ordered tuna sandwich, waited ONE hour I got chicken instead. Rude male manager gave an attitude when he was questioned. No apology. I ended up eating chicken sandwich, and it didn't taste right either. Stay away! read more

HORRENDOUS management after a stick in my sandwich broke my tooth. lack of care for their sorry excuse of quality assurance is really sad. the franchise manager or whatever he calls himself, darren brown, is the worst form of "management" i've dealt with in 17 years. i will make sure everyone i know and come in contact with doesnt eat at this restaurant to make sure they dont get injured and then blamed for it too! sorry excuse for a franchise restaurant. read more

Panera Bread - stick in my med veg sandwich that broke my tooth. apparently this is "normal" and my fault. - Sandwiches Near Me - Fishkill, New York

Every time I come back I notice things are going down hill. They're out of many things, no one is keeping up with the coffee, supplies and today the garbage was over flowing. By the time we left there was no room for anything else. I was stunned and had to take pictures. read more

Panera Bread - Definitely an eye sore to be eating near this mess. - Sandwiches Near Me - Fishkill, New York

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Salty, salt, salt. My frontega chicken panini is leaden with salt. I sent it back, and ordered again. Salty still. My brother's chipotle chicken, crusted with salt. My black bean soup, saline. You call this cheddar-broccoli soup? I quietly ate my apple. read more

I've been eating at panera for a while now and it's become such a huge part of my life and i enjoy it very much. But today it is very crowded i get it but a 40 minute wait and cranky workers isn't the environment customers want it be in ever. they messed up my friends orders when they both asked for avacados and they're being very disrespectful. I never wanna come back to this location ever again read more

Standard Panera and on par with others that I have been to. The location is pretty large with lots of different kinds of seating: tables, couches (the fireplaces are especially nice on cold days!) Service was quick and although the line was long, the cashiers kept the line moving pretty well. Came with two friends and our order came out pretty quickly. I got the turkey chili bread bowl--warm and hearty, and perfect in the cold weather. This isn't specific to this location, but I wish they would scoop out more bread in the bowl so that there could be filled more! read more

This is the best Panera Bread I've been to, so I give it 3 1/2 stars. The service is fast, and they deliver to your table. Had my first Panera Lobster Roll here. It was terrible, and you pay the price too. It was expensive and tasted nothing like a lobster roll is suppose to. That experience aside, the soup bowls and sandwiches are well made. Love their bakeries too to fix that sweet tooth of mine. It is usually packed when I go here on weekends, so if you're not wanting to be seen, go else where. Love their IBM employee discount... wish I had an IBM employee ID card. read more

I am a college recruiter and let me tell you, we are VERY familiar with Panera. It's our go-to place as it offers variety, comfort, good prices and good food. I was hesitant to bother writing a review based on one bad experience, but if you don't get feedback, how would you improve or build upon what you do well. I went in for take-out at around 6:30 pm. I ordered half asian sesame chicken salad and cup of french onion soup. The Positive: The salad was excellent. I have not had this one before and was very pleased with the quality. The young woman who took my order was very pleasant and even called attention to the fact that I had perks to use on my Panera account. The negative: The order took a little longer than I would expect, but that isn't a huge deal. As I stood there, though, three people behind the counter were talking and one made a comment about having to mark sunflower seeds. Not many people are aware that sunflower seeds are often produced on equipment shared with peanuts and therefore could pose a risk to people with nut allergies. I just didn't like the fact that she was so loud and rude about it. Finally....how do you screw up soup? I returned to my hotel to find my french onion soup was just that; soup. No cheese and no croutons included. The soup was inedible. After 2-3 spoonfuls, I came to the conclusion it was concentrated and threw it away. Too strong and salty to eat. Pay more attention to detail. read more

Friends and I have always joked that Panera's is a step up from fast food. Their claim to fame is bread. I've done many business one to one meetings lunchtime at Poughkeepsie. It's good because service is efficient. I decided to try Fishkill looking for a quick breakfast. I won't order that sandwich again. Coffee was good though. read more

This review is for Panera Bread in general not focused entirely on this location. I've enjoyed Panera Bread's menus for sandwiches and salads that are fresh and well thought and don't taste like typical fast food. Lately not so much. Their food (especially breakfast choices) taste far more like institutional factory made photocopies than fresh identifiable meals. I understand Panera Bread likes to make a buck, so do I, but if the quality continues to diminish the group that went there for quality will soon leave because of it. read more

Food is always the same. Over all pretty good. Kinda annoying I got eat in food in Togo containers. Bowl of soup and Mac and cheese came in small Togo cups, just sorta feel shorted. And had to ask for my drink cup, and no one was friendly, kinda seemed like they hated their job. read more

Panera Bread - And no lemonade or good teas. - Sandwiches Near Me - Fishkill, New York

Hey - it's a Panera No surprise This location is bright and roomy with easy access and good parking Food was great value as always read more

The reviews I read were dead on. Unfortunately the wait was L O N G!!!! The poor woman taking our order was doing her best. Unfortunately the rest of the lazy team was only operating at 10% capacity read more

The worst. They are out of baguettes for the soup every time I come. Slow. Poor attitude today from cashier. I'm done.

Horrible service tonight waited 25 minutes to order tables were dirty and garbages were overflowing. Waited 25 minutes for our food. Crazy, worse experience ever at Panera. read more

Panera Bread - Panera bread - Sandwiches Near Me - Fishkill, New York

Worst BLT sandwich I'd ever had. Paid $9.83 and was a total disappointment. once I got to my hotel to enjoy my lunch i realized I should of eaten whatever they had at the hotel's convenience store. Worst experience ever.Do Not Come To Eat Here. read more

So I don't know what happened to them. And I feel like it's all Panera bread's. The prices went up and the portions went down significantly. I could go somewhere else pay the same price and get way better food. In my opinion all locations obviously are too expensive for what you get. read more

I've never been to a worse Panera. Not only is it the most expensive I've been to, the service was slow, rude, and got the order before me wrong and then gave me my salad without dressing. When I walked back to tell them, there was no politeness about the mistake just rudeness and little plastic cups with dressing. read more

Healthy, good food at a good price. Nice environment. Sorry to say the service is weak. There is never sufficient staff to take orders and a long wait for your order. read more

Its exactly what you think a Panera Bread in Fishkill would be like. I have been here multiple times and each experience is the same. AVERAGE read more

After numerous times of sending emails I am fed up with this Panera. I order big orders and the sandwiches are lousy. I customize and they are around $10 each and if there is one piece of chicken that is a lot. The only thing they get right is tuna salad sandwiches and the kids grilled cheese for that I can make those at home. I would recommend people stay away from this location read more

Be prepared to wait til dinner for your lunch...the kitchen is slow as can be. Don't kid yourself, this is fast food anyway...but slow.

I had a few questions about the ingredients within some salads and sandwiches. Jessica, the cashier, was extremely patient and helpful. She broke down each meal extensively, ingredient by ingredient to ensure my satisfaction. I didn't feel rushed in my order, and she even read back my order to make sure that she didn't miss anything that I had ordered. I would return time and and time again, so long as the people who took my order were as patient and helpful as Jessica. She made my Panera experience a memorable one. read more

Can't beat the online ordering and "Rapid Pick Up" which truly is rapid. I ordered online, paid and left my job. I parked, walked in, grabbed my bag and was out the door in about 7 seconds. The only downside is the lunch time parking in the shopping center, it would be nice if Panera had a couple of reserved spaced in front just for the Rapid pick up Program. All in all the food is delicious, a world away from the delis and fast food in the area, PS, the lunches start at around $5 or $6, not $11 like this listing says. read more

Extremely rude management and obscenely slow. Ordered rapid pick up from my car. Slow foot traffic as I watched for my order. I get inside and they hadn't even commenced to start my order and it was not busy. So I wasted 20 minutes of my life and didn't even ask me why I just wanted to cancel my order. Walked right over to Starbucks was in and out under 7 minutes. read more

I just got turned on to the on line ordering option. I order from my phone and in ten minutes my meal is sitting with the other to go orders.. I just take my bag and I'm on my way. No waiting in line , orders can be customized and each bag has napkins and utensils. Their salads are amazing, large and low in calories. The flat breads are also good. After so many orders , I get a "reward " I can use towards my next order. So quick and easy... Never wait in line again!!!!! read more

I just spent three hours at this Panera café. I almost didn't come because of the reviews. This is the first time I have ever spent time in any cafe to not only eat, but work. My experience was delightful from start to finish. I ordered a delicious sandwich with a salad; the young woman who took my order was very pleasant; and, the man who delivered it was delightful. Then I moved from the table to a nice chair by the fireplace. I went back up to order a cappuccino and some cookies. Again, courteous, pleasant service. Thumbs up to the staff and the manager, Jenn! Thank you for providing a relaxed, comfortable space for my delicious nourishment and necessary work to complete. read more

Best panera location that i have been to. The takeout orders are accurate. The service is friendly both at the register and in the dining room. Clean. read more

Service is TERRIBLE!!! Want your sandwich? Be prepared to wait 20 minutes and your food is cold because the runners are talking about their weekends behind the counter! Not only are the workers not prompt with bringing out the food but when they bring it out your order is wrong! Panera bread is great but not worth the horrible service in the Fishkill venue! read more

Not my favorite Panera Bread. I've been eating at my Panera back him in Florida almost every week for 5 years. And I always have had hot bread, but not here!! It's quite frustrating. And morder always takes more than ten minutes to make. Not a fan, but will still eat here read more