Great service. I love the fact they have a kiosk order available. I had an issue with color of my drink since it didn't look exactly the same as the smaller version but the staff was so kind to help correct it. read more

Panera Bread - Dragon Fruit Sunset Energy Refresher with extra dragon fruit on the side. The smaller version is more purplish. - Sandwiches Near Me - East Rutherford, New Jersey

I usually order online and pick up in store from this Panera. The store is clean and workers very friendly. My only complaint is that from time to time the food is not ready when it says it will be - doesn't happen often but definitely has happened. My food, though, is always hot and order is always correct. read more

Sadly this place has further declined. It pains me because I respect Panera as a company for charitable acts I've read but.... No more ordering kiosks which made life easier to get specific, order was botched, salad was wilted and smaller than usual, just a disappointing dining experience. I'll try their Teterboro site next time, and if that one's similarly changed and declined, no more Panera for me. It's a shame. read more

Part of my order was missing and they refused to deliver it. Really bad customer service at Panera in East Rutherford, NJ. I will not be eating there again read more

Potato Soup, cold (should be hot), with Chicken Sandwich not fresh, off tasting, Good Iced Tea no lemon but fresh! Tomato soup Good but only warm, Tuna ok more dressing flavor, Good bread! Over priced for read more

I haven't stopped into a Panera in years and now I know why. What I thought would be a promising breakfast sandwich based on the description was just a sad, sad example of an overpriced ($7.05) 1 egg, 1 piece of sad bacon and cheese on mediocre bread. 2 stars because the app was easy to use and employees weren't terrible. read more

Panera Bread - Bacon, Scrambled Egg & Cheese on Ciabatta - Sandwiches Near Me - East Rutherford, New Jersey

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I met a friend here to catch up so I didn't pay attention to staff but don't recall any issues that others experienced. I used a coupon I was sent since I gave up on Panera a few years ago when they cut the amount of ingredients in salads. I hadn't visited in years. I wish I could say something good about the food but it was a different kind of disappointment this time. I had the strawberry chicken salad. The fruit in the salad was great but with the dressing it was just too sweet. The chicken was watery and kind of slimy more like a cold cut. They called the bread a baguette. It used to be a nice tasty chewy chunk of bread that qualified but now it's merely a bland bread roll that lacked flavor with nothing crusty about it. The booth wood walls around where we sat was covered in smudgy fingerprints. Recommend a wipe down with soap and water??? At this rate Panera will be closing stores soon. read more

Disappointing this time around. $76 lunch order with tiny sandwiches, skimpy salads, and way too few utensils and napkins! Not to mention the stone-cold flatbread pizza! Weighed the turkey on my half sandwich,1.6oz. Tuna on a half sandwich was 1.3oz! Guess Panera is trying to help us watch our weight! read more

Panera Bread - 1.3 oz. Of tuna on 1/2 sandwich! - Sandwiches Near Me - East Rutherford, New Jersey

Impolite staff and rude manager. Not recommended. Food not really good. Zeeeero stars. read more

There was hair in the food & the lady didn't want to make a new one & when she finally did make a new one she then got mad, walked in & she was first on her phone if your getting PAID to work , you shouldn't be getting MAD you have to work.. get it? .. (bad location) don't come to this one .. the Marshalls next door is a good spot! Or the krispy kreme next door! read more

This Panera sucks. Not only did the staff not have any hairnets but she placed the plate down with the hair looked at me and walked away, as if I wasn't going to say anything. Proceeded to tell the girl that made it (that clearly spoke no English ) and the girl in the back gave her attitude in Spanish. As a Spanish speaker I understood everything she said . She remaid the salad at that point the rest of the food was cold read more

Panera Bread - Caesar Salad with Chicken - Sandwiches Near Me - East Rutherford, New Jersey

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We did pick up order today, and I have to say I'm really disappointed with the sandwich. I got the chipotle chicken avocado melt... and it was really sad. It barely had anything on it. Bare minimum chicken, 1 avocado slice, and bare minimum everything else. read more

Panera Bread - Sandwiches Near Me - East Rutherford, New Jersey

Very disappointed today, my $12 steak sandwich was very lite on protein. It's disappointing when prices increase and quality and quantity goes down. My son got his favorite chicken salad and it was very watery. Our $28 bill for 3 items ( we also got a loaf of french bread to have with dinner) was not watered down or reflective of previously enjoyed items. read more

I frequent this Panera a lot. Why do I frequent a place that I just give two stars to? Well, first of all it's a Panera so I never really have high hopes. Second of all, my children like the food there, so for the most part I know they will eat SOMETHING when we go. Third of all, my kids can be slightly noisy and they aren't really bothering anyone because... once again... it's a Panera. Why the two stars? For the most part, we have to wait AGES for the food to arrive each time we are there. And it's not always that crowded, so I don't know what the hold up is half the time. The service could cheer up just a tad. I'm not looking for a whole song and dance, but the cashiers always seem to be annoyed that you are bothering them with your order. Also, it's not the cleanest of Panera's, but I guess that goes hand and hand with the lackluster service. It's the closest Panera to me, and sometimes you just want soup, so I'll keep going, but I know what I'm in for each time I enter. read more

i come here for lunch most days. sometimes they bring the food quick, others, i order ahead on the app and it takes over 15 minutes for a small sandwich. the place inside is nice but takes wayyyyy too long for food. also whatever you do, do NOT buy the chipotle avocado chicken melt. i literally paid over $12 for a half that was btw TINY, and it was so horrible i wanted to vomit. so not worth the TIME or MONEY!!!!!! read more

The wait time is absolutely ridiculous after waiting that long the sandwiches came out wrong! They also forgot items in my order.

Stopped here for a quick on the go breakfast. Ordered the chipotle chicken breakfast wrap with avocado. One bite and I threw the sandwich out, looked nothing like the advertised sign near the cashier. The inside of the wrap was cold and barely stuffed. Guess this place is only good for lunch read more

Panera Bread - Chicken chipotle breakfast wrap - Sandwiches Near Me - East Rutherford, New Jersey

I was in this place almost 4-5 days per week due to my job near by and I don't have other place I can seat . Food price is alway expensive and it true . They don't give you a lot of it. I seen this place decline from time to time in the last few years.nowaday. Your price have to affordable to bring more customer. The unlimited sip drink package is a game changer. I recommend everyone sign up for it. This is why I don't mind to pay for their food once every other day. It's really worth it. read more

I only come here when my boyfriend wants to which isn't often but every time I do come here I'm always disappointed. My order is always messed up or the food is gross. I wanted to try the new Teriyaki Chicken and Broccoli bowl and it was underwhelming at best. It didn't taste good, the portion was small, and it didn't look like how it was advertised. read more

Panera Bread - Teriyaki Chicken and Broccoli Bowl - Sandwiches Near Me - East Rutherford, New Jersey

Update after many years. Ordered 2 toasted bagels with CC. Got the order and the bagels werent toasted. Had to go back again because there was no CC. 30 min and 3 trips for bagels with CC?????? RIDICULOUS. read more

Staff is mainly younger kids who act like goofy kids versus a team working to deliver a good customer service experience... it's fair at best... low effort... low awareness which makes me feel they are being led poorly. Place is very messy verging on filthy. Carpet, tables and benches are gross. I've been back several times due proximity and time of day... given another option I select else where since I'm getting more and more worried about the food safety based on everything e read more

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Tossing out four stars to this place for not judging me. My son was a raging psycho for the 20 minutes we were there eating and not a single employee gave us "The Look." I've given plenty of people "The Look" over the years. That was before my son came along. Now I'm ashamed of that younger me. Broccoli cheddar soup was great, as always. The star came off because my wife's salad was soggy and drenched in dressing. We probably could have spoken to the staff about switching it up, but our son starting acting a fool again which meant it was time to take the L and leave. read more

I only go for 1 soup butternut squash soup. The sandwiches are meh. I still don't get the hype of this place.

Great location on Rt 17. Good parking and outdoor seating. (Not today in January). Clean establishment. Only problem is quality of food has gone down. Breakfast sandwich is $5 and tastes like $3 Dunkin' Donuts sandwich. Coffee is expensive and not worth price. Positive is you can stay in store for as long as you want . Panera is good to meet and hang out , but not for meals. read more

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I like this location because it has easy access from Rt 17, plenty of parking, store options in the mini mall and it's comfortable inside. I come here when I have to do a report or any other project. Sadly, today I asked 3 people to please lower the music because it is VERY loud (and I love loud music!) but even with headphones I could still hear it! No one took my request in consideration. I had to leave. Very disappointed with you Panera. If you want a nice peaceful dinner, this might not be your spot. If you want Panera you can also go to the one in Rt 3 about 1 mile from here in front of Clifton Commons (AMC, Barnes & Noble, Costco, etc.) read more

Panera Bread - The music was louder than the taste... :-( - Sandwiches Near Me - East Rutherford, New Jersey

This is actually one of the best Paneras in the country! Never saw so many kind employees Lunchtime parking may be a hassle but I found a table and parking space I've been coming to this location for a year now. Located by several places to shop. It just stinks that people hoard up so much time here using free wifi. Because there is no place to sit and eat when there is a busy lunch rush. You see elderly or families walking around. Food is good but note that they put onions in their Cobb salad!!!! No one in the world it's onion in Cobb salad so you have to ask for moderations I'm allergic read more

Panera Bread - Sandwiches Near Me - East Rutherford, New Jersey

You know I saw a lot of bad reviews for this place, so I decided not to order through their delivery app, but instead, to come in and order to go. Face to face interactions usually tend to guarantee a better meal. When I left I had only checked that everything we ordered was in the bag, which it was. We had attempted to order it through the kiosk they have inside, but when we got to the end, no matter how many times we swiped the card, it didn't work. So we started over by going up to the counter to the person. Oddly, it came out to $2 more than when we had been trying to pay on the kiosk screen. I had ordered the Bistro French Onion Soup. They forgot the cheese and croutons on the soup. Thanks for that. I ordered a Chicken sandwich with avocado. I regret not taking a picture of the sandwich when I opened it. It held 2 little pieces of chicken, and avocado simply cut in half and put on each side, and randomly dressing'ed. I was very disappointed. I don't recommend. read more

Went to the E Rutherford, NJ location near Homewood Suites. I have some standbys at Panera - the Asian sesame chicken salad and the orange scone. I ordered both of these to go at a kiosk. They completely forgot the scone, so I called back and the person said they'd refund the entire order. Which was unexpected but turned out to be the right thing to do because they gave me some oily Italian-like dressing - not the flavorful Asian sesame dressing. Without that dressing, it was just another boring chicken salad. read more

By far the WORST Panera I have ever set foot in. Everything is a mess - literally. The dirty dishes bin was stacked so high it looked like they were going to fall. There are napkins, straws, and garbage everywhere. The manager came out to change the garbage, knocked over the milk, and let it spill all over the floor. She went about what she was doing and then sent someone else to clean it up. On top of all this, they gave our order to someone else so they had to remake it. They told my boyfriend we'd be given a refund but I didn't hold my breath... since they didn't do it right then and there. This location is a joke and I will never come back here. read more

NOPE! They ask for a tip on the payment screen even though there is no service. What balls! Had the Asian salad which was just salad, chicken, sessime seed and an awful sweet sauce. My advice- Don't! Small portion, not much chicken or flavor. You get more flavor and bang for the buck at McDonalds or wendys. Had the french onion soup.. virtually a few shavings of cheese (you will need a magnifying glass to tell). Plus an awful canned flavor..... with a drink 20.00. you wont find me at another panera unless everything else is closed. read more

I've ordered from here twice because I love Panera ! But avoid this location. Once they skipped a soup I ordered and they almost never pick up their phone. And today I paid extra for extra chicken and avocado.. the sandwich came with a half avocado chunk not even sliced and it threw tiny shred of chicken. When I called they did nothing to rectify it and all they said was next time u won't have to pay for delivery if you still want to order with us. As I said AVOID this location. It's a shame because this is the closest Panera to me. And I'm clearly not the only one since other reviews mention the same issue. read more

Don't know where to start. I've been here a few times and each time I've come I've had to wait over 25 mins for something. The first time i simply came for a cup of coffee. There had to be 3 people behind the counter but only one person was taking orders and getting the food for the same customer. When I finally ordered they also gave a hot cup of coffee when I asked for an iced. The next time I came I had the same problem where I had to wait 25 plus minutes for a sandwich and soup that I ordered to go! I'm not sure what's going on with the team or management but maybe hire more people especially because this location always has a lot of foot traffic and it's located in a shopping center. I also know friends who come here and always have a long wait for items. read more

The cashiers are so bothered if you ask them questions. They have no idea what's vegan and not in the store. They have a recipe book behind the counter but they're so annoyed if they have to take it out and they make you wait in the back of the line after already waiting in line. The manager is rude and doesn't have time for anyone. The app says ask cashier for ingredients for certain products, but the cashier doesn't want to answer you. The food takes forever when it's to-go. read more

I have been going to this Panera Bread since HS. I come here to study and to eat. The atmosphere is very peaceful and has a lot of families. During lunchtime it can get busy so careful the line can get long. They did update their machines so that is a plus! read more

this Panera bread is awful!!!!! been there 3 times and all 3 times food was prepared as if someone pulled down their pants and had a bowl movement on some burnt bread..... no lie. definitely not ordering anything else from them again. So sad. read more

Panera Bread - Sandwiches Near Me - East Rutherford, New Jersey

The management here SUCKS. EVERYONES RUDE and could care leas about your food here. Guessing they all have no manners or common sense. I asked for a grilled cheese and got 2 pieces of bread with dry ass burnt cheese. Then, I heard another customer complaining about their forgotten sandwich, and all of the manager did was offered to refund her money, not even attempt to make her food. Smh. Giving the company a horrible I loved this place until today .. Im disgusted .. let me start with the service, only 1 person helped me out. Limp dude with glasses and a hat. Super respect for him. Everyone else, i dont even know how that place is still open .. second, my chicken wasnt even cooked man .. on my favorite sandwich ... couldnt even tell them because i got it to-go trusting it wouldve been fine smh. Im so upset with panera .. i hope this doesnt happen to anyone else. Ever. read more

Panera Bread - Sandwiches Near Me - East Rutherford, New Jersey

Some of us were really hungry and wanted something quick for dinner. I ordered some sandwiches and soup online and picked it up in person. When we got home we realized how poorly these sandwiches were made. I get it- I shouldn't expect anything gourmet. But I have eaten at panera plenty of times to know what to expect. But what we got was just terrible and we were all so disappointed by the quality. There was barely anything in it- it was pretty much just bread and cheese :( I really wish panera would pay more attention to these things. read more

Panera Bread - Sandwiches Near Me - East Rutherford, New Jersey

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2 stars for completely messing up my meal, forgetting a part of my meal, and fairly long wait time but having pretty good food but its as expected from a Panera Bread. I had ordered food from the kiosk with some modifications to the sandwich. I also got the extra 99 cent treat, a mixed berry scone. Upon getting the food after a really long wait, I had found my sandwich had none of the customization and I was completely missing the scone ! I was already late from waiting and in my car by the time I found out, so I left it at that. I dont know if it was rush hour or just a takeout thing, but very disappointed !! read more

Panera is good, don't get me wrong. But for some reason every time I place a deliver with this place they ALWAYS forget something, like the other half of my You Pick Two. Never fails, lol read more

So apparently because management schedules high school seniors to work the day after graduation it's the customers fault No coffee, cold coffee when I brought this to the attention of the manager I was told I had to wait as there were so many call outs so they are behind I took a slight exception to this and she gave me attitude When she brought my wrap she almost threw it at me 25 minutes later still waiting Way to go Panera for a wonderful customer experience read more