Today I went through the drive thru and my order was taken and I drove up and paid for the order. Maybe 2 minutes later another woman comes to the window and had an attitude saying "what did you need " and I told her I was waiting for an order and she goes "well did you pay ". I confirmed that I did. About 8 minutes later she comes back to the window and says "you need to go to the front your order is not done " I said okay pulled to the front - it was another 7-10 minutes. She finally comes out and hands me the bag I get to open it .. the entire order is wrong read more

I'm not at this Panera often. But whenever I come out to the mall area I come to this Panera if it's the right time of day. Because I'm a coffee club member that means in the morning. This Panera has a lot of easy parking and the drive-through seems fairly busy here. I've never done the drive-through but I do see lines there. The seating is very spacious and it's got a nice layout that you could have some privacy if you're looking for that sort of. The employees are always very friendly here. Three stars because this is a large chain and they should be at three stars. Nothing that brings them to four or two. read more

We love Panera Bread !!! Everything they sell is fresh homemade. Has a drive through. Regular specials!!! Reward cards

I hate writing bad reviews. But this place does need some work. They were out of some menu options..the broccoli cheese soup and mexican corn soup to name a couple. The place needed a serious cleaning. Napkin dispensers were empty. At all of them..Dirty tables. Dirty trash area. Dirty drink area. It was not pretty. And..the last time I was there, I ordered some things to go for friends in a nearby nursing home. And two orders were not even in the bag. I felt so bad for these poor people because they skipped their meal because I was bringing them some Panera. Pretty confident I won't be giving it a third try. read more

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1) Sip club..... unlimited coffee 2) Drive thru 3) Autumn Squash Soup What a great country! read more

Genuinely the best dining experience I've had in my life. Jaysha sat us and immediately set the tone for the night. We had a nice conversation with her and she was so enthusiastic and interested in hearing about our day. Katie S. Was our server and she is an angel. Made us feel so welcome and at home and we got the best service! We laughed, joked and smiled all night long! Even the staff that wasn't helping us out seemed so kind! I felt like I've known Jaysha and Katie for a lifetime. It was so refreshing to have such an amazing experience with great people. I wish I was a millionaire so I could've tipped them a million dollars like they deserve. Hats off to this Olive Garden, keep doing what you're doing! -Riley & Max read more

The chicken rice soup & turk sandwich was amazing. Sarah is and often is outstanding & friendly and very kind.

The inside is gross! The bathroom smelled awful. Service was fast and the front looked ok. I will not be returning to this location ever ! They take no pride in the appearance and or cleanliness of the place. read more

Spending a Saturday with my fam, we eat inside instead of take out. The food was good, the ambiance was chill. You can't go wrong going to paneras. read more

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I like this Panera. I've been here a few times and the food has always been good and comes out in a timely manner. The dining room has also been pretty clean each time I've been. This makes it a good place to meetup with someonefor either a hot drink or a cold beverage, breakfast, lunch, or dinner. I also like that I can order from a kiosk, that way I can really take my time deciding what I want. I've never used the drive-thru but this location has one. read more

Panera is honestly the best. It's amazing in the states compared to Canada. It's def a first stop for me when I go to the states. The food is soo flash and tasty , I'd def go back multiple visit$ before I end my trip in the states read more

Panera Bread - Broccoli cheddar soup and toasted frontaga chicken sandwich - Salad Near Me - Cheektowaga, New York

I was craving a bagel and cream cheese. Both things I should not be eating, but you only live once so you might as well live it up a bit every now and then. I ordered via the website, getting a plain bagel, cream cheese, and a hazelnut coffee. I had a $2 off a beverage coupon for my birthday. The website was easy to use. When I went into the store to collect my order, no one acknowledged me, and I went right to the cubbies, got my order and left. Pretty uneventful. The bagel and cream cheese hit the spot. The coffee flavor was good. read more

Overall standard Panera. Food was great, I got a smoothie which was on point but the dining room was very dirty. Great meeting point around the mall or off the 90 but be prepared to clean the table and have garbage on the floor read more

I patronize Panera restaurants all over the country. They are usually clean quality places to eat. This Walden Ave location is the exception. It is filthy. Dirty tables, dirty carpet, dirty everything. Where is the health department? This location does a disservice to the well managed Panera franchise owners. read more

Food selection, service and ambiance are disappointingly worse than the last time we had Panera. The salad selection all seamed similar. The only protein offered was chicken. I ended up having a cheesesteak. Unfortunately, I didn't read all the ingredients before ordering. It came disgustingly loaded with an aioli mayonnaise. Who puts that on a cheesesteak? It was dripping down on my plate. Yuk! The place had a dingy vibe and employees who looked like they would rather be elsewhere. Just my opinion. read more

This is by far the worst Panera location. I stopped coming here for a year because of the terrible service. Today, I decided to give them a try again and sadly, I wasn't given an experience to change my mind. I stopped in on my lunch break to grab a tomato soup for myself and a broccoli and cheddar soup for my friend. After grabbing my food and driving back to work, I discovered they had given me TWO tomato soups and no broccoli and cheddar. I had to drive all the way back, making me late for my return from break and upon addressing the mistake, nobody gave me an apology or a simple have a nice day. Workers were talking to each other, rather than attending to customers needs. Other customers in front of me had also had issues with their orders. My tomato soup also did not come with any croutons even though it was supposed to. Needless to say, won't try this again! read more

Wow, what a disappointing experience me and my fiance had here. We ordered through the app for pick up to eat in the restaurant so we wouldnt have to wait, and we showed up a few minutes after our estimated pick up time. When we arrived, our order was not ready and we had to wait an additional 20 minutes for our order. When we sat down to eat, not only was everything COLD, but it was poorly put together so everything was falling apart in the sandwiches. I don't know how everything was cold when we were standing at the counter waiting for our food but that was what happened. We noticed 5 people working in the kitchen just standing around doing nothing while we were waiting for our food for 20 minutes so that probably had something to do with it. read more

This is Panera branch seems smaller than other branches but I think the lack of indoor seating is made up by the MANY outdoor seating options. They have patio tables and chairs outdoors, which I can see would be great for warmer weather. This particular branch gets a lot of natural sunlight as well, which was great for working. They have seats along the windows and it was very bright. The interior design of this branch is a lot more modern than other Panera branches. The basics are pretty much the same, but their booth seats and tables definitely seem newer and cleaner. I would say one of the down sides of this branch is that there aren't enough outlets, but as long as you're not planning to work here for the whole day, I don't think it's a big issue. The service here is great too. All the employees I've encountered were friendly and nice, and were very patient with the customers. The seats along the windows are one connected seat (if that makes sense), so wherever you sit, you would feel people getting up and down, which was a bit uncomfortable but not a huge issue. The music is on the louder side than other Paneras too, so make sure you don't need a super quiet environment to talk or work. Otherwise, overall positive experience. :) read more

Panera Bread - Salad Near Me - Cheektowaga, New York

I've been on a bit of a Panera kick recently and last weekend was the Cheektowaga location. We came here in the afternoon to a good amount of people inside. The staff was quick and friendly and a bread bowl filled with turkey chili and some orange juice was my meal of choice. The food only took a couple of minutes to come out and before I knew it I was absolutely stuffed. The turkey chili was delicious and the fact that it was being eaten out of a bread bowl made it that much better. The chili was the perfect proportion of turkey, veggies, and scrumptious chili sauce (I honestly have no idea what to refer to it as). I was a big fan of the Cheektowaga location thanks to its massive seating section, friendly staff, and of course the food good. Everyone likes Panera and this location will not let you down. read more

Panera Bread - Turkey chili, oh yeah. - Salad Near Me - Cheektowaga, New York

Stopped by to grab lunch and the place was quite big. You could order from the tabs and the food came out very quickly. The pasta was fresh and tasty. The veg sandwich was quite flavorful and the soup in a bread bowl took the price. Overall, good experience. read more

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This place is awful. Out of 5 DoorDash orders only one was correct. It's always missing items-which they know because the receipt is marked that they aren't in the bag ( or only one out of two is) but they offer no credits for it. I always have to contact door dash. They have also at times taken it upon themselves to sub in items I didn't want... Most of baked goods and bagels are dried out , stale and overpriced garbage lately. My favorite are the kitchen sink cookies which they are always out of. Not sure why I even bother. read more

We stopped in for a breakfast sandwich. We shared a bacon, egg and cheese on a brioche roll. While it is not very large and certainly sized for one person, we shared it as we were there mid-morning, after breakfast. It is a lovely sandwich. read more

Consistant with all the other locations. I love the turkey bravo sandwich, without the side pickle. lol not the cheapest place to get a salad or sandwich. but well worth the price if your into, different combinations of sandwiches and soups they offer. read more

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I prefer this Panera over all the other ones in Buffalo. First of all, the drive thru is quick and easy to find. The employees are all personable and polite. When I came yesterday, it was busy because of the lunch rush. However, I got my food in no time at all and was served with smiles from everyone. It's also one of the larger Paneras, which is a plus when it comes to seating. I was here for a while and didn't feel rushed at all to finish my food or leave to free up space. I highly suggest this location! read more

Panera Bread is e remarkable consistent and you always know what to expect when you order from one. This location is no different with food that is just right, never usually bad but never usually blowing your socks off. This Panera like all others continues to be pretty expensive for the food you get but you knew that when you walked in the door and ordered anyway lol. The staff were very friendly and helpful and my wait time wasn't bad at all. I ordered the chipotle chicken avocado sandwich and the summer corn chowder. Both were good and I had a satisfying dinner. Panera is always a solid choice of place to go for work or studying and I've spent many an evening with a cold drink and free wifi studying for exams and completing group projects. Comfortable cafe restaurant, consistent food, and good service continue to be Panera's calling card and will bring me back again. read more

Went to the drive thru it's great to be able to ununderstand the person on the speaker! Fast and friendly my problem was when I got home didn't really like the vegetable soup nothing hardly in it flavor was good but no vegetables in there for the price! I had the creamy chicken and wild rice and it was packed with chicken and rice disappointed read more

Great location, but service is very lacking. No matter the time of day- no matter the length of the line there will always be one cashier. Coffee is always a fun gamble too! Will there be coffee? Will this take 2 minutes or 20 minutes? read more

Panera is ok. I like their sweets and breads. Their food is expensive. I got a large soup to go- which isn't that big, and it was almost 7$. It normally comes with fresh bread as a side, which is nice, but it's not worth that price. The pick twos are a good idea. Their cookies are really good. I get something from here once in a while. Their oatmeal is pretty good as well. read more

People working while we were here Sunday evening, September 4 are amazing!! But... no bread?? Really? It's Panera Bread!!!!‍ read more

Panera Bread - People working while we were here Sunday evening, September 4 are amazing!! But... no bread?? Really? It's Panera Bread!!!!‍ - Salad Near Me - Cheektowaga, New York

Very homey when you walk in. This panera is very squeaky clean and the guy working the register, whom I saw 2 days in a row was very courteous and kind. Coffee was very fresh as well. DefInetly recommmend this panera. read more

Lady doing the drive through was so rude. My sandwich was decent. Workers here need to learn how to be nice

We ordered Caesar salad and a margarita flatbread pizza. The pizza had no fresh basil. You need the fresh basil to make this pie. It's instrumental in making this pizza. The salads had chicken on them and we didn't ask for chicken. The salad dressing was like a spoonful. Very disappointing meal. I think your chain needs to step it up. So many businesses are closing. read more

Always takes between 5-10 min and never looks fresh. I always inspect my food from here just incase. Frequently run out of bread bowls. Staff has no costumer service skills. read more

Panera Bread - Salad Near Me - Cheektowaga, New York

I really like panera but I only gave it 3 stars for a couple of reasons 1. I ordered my lunch on line and it was ready when I got there but the iced mocha must have been made as soon as I called it in so by the time I got there it was all meltie . Also I couldn't get any wi-fi so it made for a long boring lunch as I dined alone, I had no interaction with staff that day as I paid on line nobody even came to clean up I just sat in that side of the restaurant by my self. One other thing I'm very surprised that the bathroom is more of a locker room type since this is a new building instead of the new fancy/pretty bathrooms like most new restaurants have these days. And lastly I got an email to write a review and I wrote about my drink they sent me a $2.00 off reward read more

Panera Bread - Lunch: b.b.q chicken wrap, chips, iced mocha & scone - Salad Near Me - Cheektowaga, New York

Got a two pick. Avocado kale salad and soup. Boy were they generous and I love it!!! I'm really impressed. Food is tastes just as expected- great, and service is really good. Will update later, but thanks guys for your generosity!! I'm really impressed. @NewYorkOholic read more

Panera Bread - Kale avocado salad, broccoli soup and chips for under $10!! - Salad Near Me - Cheektowaga, New York

Servers are always friendly! The food is always fresh and delicious! Great place to sit and relax great views read more

Panera Bread - Salad Near Me - Cheektowaga, New York

My son told me about the Green Goddess salad and it was delicious, then someone told me about the Cinnamon Crunch bagel, omg it is everything, no time for a pic i ate in the car read more

Don't go. Horrible, horrible service. Waited 45 minutes with drive through and still no food. Had to go in and ask for money back. Team manager was rude read more

Might be the worst Panera location I've ever been to. As others have posted, dishes piled up, food just so-so, and not a very warm or welcoming atmosphere. Most Paneras make me want to stick around for awhile, but I wanted to get out of here as quickly as I could. This location DOES NOT bring your food to you after ordering. You still have to pick it up. read more

You can't go wrong with a You-Pick-Two from Panera paired with a green passion smoothie! I ordered the greens salad with chicken, 1/2 of a turkey bravo and a delicious green passion smoothie. This is my favorite meal and it's nutritional too! I went through the drivethru and ordering was a breeze! I even was able to redeem one of My Panera Rewards! Always great food and great service can't wait to come back again! read more