I'm a member of Panera's Unlimited Sip Club which is a nice program with unlimited coffee and soft drinks. Unfortunately, I recently had a cup of coffee that had grinds at the bottom. I sent an email to the company about this just to make them aware of the issue. They kindly sent me an email with an offer of a free soup, salad, sandwich or You Pick 2 combo. It was unexpected yet considerate. When I went to Panera, I ordered the You Pick 2. The manager entered the order into the system and said the offer was not good on a You Pick 2 deal. I showed her the email and asked if she could override the system to allow the offer that I had received. Alas, she couldn't do this. I changed my order to a turkey bacon sandwich, which was tasty. The sandwich came with a soft drink. When I filled up my cup at the soda dispenser, the diet Pepsi was very light in color and not very good. Apparently club soda bled into the Pepsi and created an unappealing drink. Perhaps some better quality control is needed for the soda machine to ensure the proper product is being dispensed for each drink. While I truly appreciate Panera's generosity in addressing my issue with the coffee, I suggest that they empower their managers to handle customer situations in order to create great experiences and loyal customers. Overall it was a dissatisfying visit to Panera. read more

Panera Bread - Diet Pepsi seemingly watered down with bleed-over club soda - Sandwiches Near Me - Boynton Beach, Florida

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I realize my reviews are pretty much the same from location to location but Panera is pretty much the same from location to location. My individual reviews from restaurant to restaurant will only differ slightly. Like all chain restaurants there is a specific model they follow. I like the one that Panera uses. There restaurants are always bright, cheerful and very clean. Condiment stations are always checked and cleaned and tables are constantly being maintained. I like the way that you order from one area, given a buzzer so you can find a seat and relax, then get called to pick up your meal. This is a very large restaurant and many groups of people come here in the morning to sit, relax, talk and share some breakfast. The team member taking our order was extremely cordial and helped us through a couple of modifications with ease. That's a really good trait of any restaurant these days given so many diet restrictions of patrons. As always the food was extremely fresh and very well prepared. Five stars for the bacon-spinach souffle. I just had a bagel and cream cheese. Panera certainly has made me a lifetime customer and I always look forward to a visit. For that reason, I joined their unlimited SIP club. A great stop for a quick cup of coffee or an iced drink when it really hot outside. I must say that I do not understand hw anyone could give a Panera one or two stars. Everyone here works so hard at what they do. KUDOs to the team at Panera. read more

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Teenagers that are more interested in talking to each other than to the customers in front of them took our order. (One of them was wearing a Team Leader name tag). I wiped down my own table. That was all bad enough but then I got my order. The grilled cheese was a folded over piece of bread with half a cheese slice! As many times as I have had Panera's Grilled Cheese, it was never presented like this (see picture). This location does not represent the brand nor Company well. read more

Panera Bread - Folded over bread pretending to be a grilled cheese menu item. - Sandwiches Near Me - Boynton Beach, Florida

Many of the soda machines were empty. The iced tea was also empty My lunch I had a cup of soup and half of sandwich the portion was small considering what was charged. read more

Trash you people have screwed my order up more than 5x in the last 6 months i seriously don't understand it lock in it's not that hard you even have a checklist you check off yet I'm still missing food as well this is just bad you throw my soup in sideways so it's ALL over the bag and not only that the bag is small enough where the soup cannot be tossed around yet it was completely sideways so you guys threw it in the bag and sealed it and called it a night this is just crazy work and why does my bread look like scraps I didn't ask for it to be cut am I supposed to be making a sandwich ?! read more

Food 5 Service 0 Dining Room 0 If you can get past the sullen, unprofessional shift supervisor/cashier you may get to place an order. What a negative experience. read more

I usually loved this place and had lunch here at least 3 times per week. The changed the most of the employees and since then the food is horrible. Specially the salads. You can taste all the dirty in the vegetables. I can't come back here. For now, with the new people at the kitchen, I don't recommend this place at all. read more

The bread there is still and hard. When I asked for another piece that wasn't as hard as the employee said, " I don't make the bread". She didn't even offer Another piece that wasn't hard and stale. The tables were dirty, and employees were not helpful. The furniture in the place looks like it came from a secondhand store . The soup I ordered was a very skimpy portion, not worth what they charge, they didn't even fill the bowl up. I will not be coming back to this location ever again. If you're smart, you'll stay away. read more

Panera is a great place -- it's cozy, welcoming, and the food is always fresh. The staff work hard and are always polite, even when dealing with some customers who can be really rude or disrespectful, especially some of the older folks who expect perfect service no matter what. Overall, Panera is a nice spot to relax and enjoy good food, even if not everyone who walks in appreciates the effort behind it. read more

Very disappointed. I've been coming to the Boynton Beach store with my family for a long time. Food was good, help was good. Today they lost my business. I order the Broccoli Cheddar soup as I do regularly. It was so watered down. My father walked it back to the counter where he explained the issue stated above. The girls behind the counter making the food were nasty, there was a gentleman who was kinder but said he couldn't say anything. If this is Panera's "New Look", it sure is Ugly! Where do you come off changing the soup consistency, what else do you do that the public is unaware of?? Isn't it illegal to play with ingredients? Where's the public safety aspect? My father went to the manager, who also couldn't say anything to him regarding the matter. It must happen often at this location. They refunded me $6 cash and I went on my way. It appears no one cares at this location From management and upward. STAY AWAY... who knows what else they do with the food. read more

Margarita flatbread is made with horrible RANCID CHEESE I took it home and had to throw it away We're very disappointed Never again Panera bread. Goodbye One star is too much for you guys read more

I went here to meet some work colleagues and I was delighted to be able to eat comfortably inside and order some food. I was afraid they were going to be out of a lot of items but they were ok! I ordered a small chicken caesar salad and asked for an apple instead of the french bread (also no croutons). I got the order relatively quickly and that was good. The employees were all very friendly and smiled. In this day and age, that's very important to me. WE comfortably sat at a table and talked and conducted our meeting. The parking can be a little difficult here so you most likely will have to park a bit far away (I was ok with that because a little walk is fine with me). I do know that the Panera near me closed down so I was happy to see that this one is still in business. read more

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This is going to be a long review? I am a sip club member (will be canceling due to the issues you will read below). I order from this Panera 7 DAYS A WEEK. Sometimes twice a day. I would call that a good customer. Let's talk the last 2-3 weeks. Order 2- 20oz hot coffees and a large ice coffees every morning. Lately I have been receiving my hot coffees with approximately 4oz missing. (You may a remember a popular coffee chain getting sued for leaving room for cream without the customer asking for this. Customer won and now they ask on their app if you want them to leave room). So to make sure I receive my coffees full I specify in the notes the following: Fill top, Double the tray, 2 straws. Why the double tray? The trays at this Panera are VERY flimsy and tend to break under too much weight. Why 2 Straws? If I don't ask for 2 I won't even get one- sometimes this works, but usually still end up with no straw. So let's discuss today's order. When it arrived the delivery driver was juggling the tray to try to keep the coffees from spilling. No double tray! Wasn't working and ended up with coffee spilling. Noticed tray was broken. Opened the hot coffees and not full. Got a straw but not 2. So clearly instructions were not followed. Decided to call the cafe and speak with a manager since this has been an everyday occurrence for the last couple of weeks. Since I order every day I tend to know the managers. Generally they are nice but not today. She refused to tell me her name when I asked her to repeat it. Explained why I was calling and she interrupted me to say she did my order and she followed my instructions and it was "perfect". When I said that instructions were not followed she kept interrupting to say it was perfect. Perfect. Perfect... over and over. Called customer care even though I knew they would not listen and that this franchisee doesn't care and would not call me. Yes, for those that don't know the Boynton Beach locations are owned by a franchisee. So now you know why a good customer who is also a sip club member doesn't think it is worth keeping. I took pics of the coffee and broken tray - the one tray, since didn't get the double tray. read more

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This parking lot is usually hectic & crowded (beware of reckless driving). I ordered a cinnamon roll & croissant, each were $2.99 individually. The cinnamon roll was fresh, tasty, & the perfect amount of sweetness. The croissant was flaky, light, & enjoyable. Staff were all amiable, polite, & accommodating! Overall, lovely experience! read more

Panera Bread - Cinnamon roll - Sandwiches Near Me - Boynton Beach, Florida

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Mac and cheese was good. Portion size was 2 ounces of mac n cheese and a piece of bread for $8.17. No value here. Quite the opposite. read more

Panera Bread - For about $8.17 you can get 2 ounces of Mac and cheese and a piece of bread. - Sandwiches Near Me - Boynton Beach, Florida

Omg what a disaster! I've never been to this location however, it fit with where I was at, so I went. I knew in advance what I wanted having looked at the menu and I went to the counter and I said have a Mediterranean bowl, no chicken. So she calls out "Mediterranean veggie" and I go and have a seat and wait for my name to be called. When the order is ready, it is a Mediterranean sandwich with a baguette on the side. I said this is not what I ordered; I wanted the Mediterranean bowl. The guy said he would make it again correctly. When they called my name again I went to the counter; there was a bowl but they were pieces of meat on it. I said what is this? Is this chicken? The girl who I think was the manager said yes it's chicken, and I said I ordered a vegetarian, the server had even called out "Mediterranean veggie. " Then said we will just take the chicken off. I said no, it's touched the food. You can't just remove it. Don't they know that's improper, jeez . . . So she turned to a guy behind the counter and said she'd show him how to make it and he said "No, I think I know how." This is what they gave me. It's missing several ingredients; compare with what's on the menu. There's no hummus. There's no lettuce. There's just a hunk of rice and a few other items. What a complete disaster. I decided not to go back and complain again; instead, I've left this review and I will notify customer service. Stay away from this place; they are completely incompetent. read more

Panera Bread - What I got. - Sandwiches Near Me - Boynton Beach, Florida

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It was Panera. Nothing exciting nothing bad. It did the job we went there for. I can't complain with what we had

We visited Panera at the Canyon Town Center for dinner on Friday evening and when we ordered, we were surprised to hear they were out of steak sandwiches and flatbread. So we ordered the Pick 2 combos with soup and Tuscan chicken sandwiches with chicken, cheese, arugula, & basil mayo on ciabatta bread. The sandwiches were tasty but it seemed like the bread to chicken ratio was off: too much bread and not enough chicken. The grilled tomato also had a strange after-taste. The corn chowder soup was delicious and contained a nice assortment of peppers and potatoes in addition to the corn. The broccoli cheddar soup was also very good but the temperature was just lukewarm. The restaurant seemed a bit dirty despite being only about 1/2 full. An employee did walk through with a quiet vacuum, which did help eliminate some of the mess on the floor. The tables could have been wiped better though. The food at Panera is usually good but when we eat there we often feel hungry when we leave. The portion sizes are not particularly large. Maybe we should eat there for lunch rather than for dinner. read more

Panera Bread - Pick 2: Toasted Tuscan Grilled Chicken Sandwich + Broccoli Cheddar Soup - Sandwiches Near Me - Boynton Beach, Florida

This place I really tried hard not to give a bad review but I come to this same Panera 3-4 a wk for the same salad to the point the employees know the order. My problem is paying $10 for a whole salad and seeing the bottom of the container or the container half full! How is it about proportion if a whole salad looks like a half!!! The worse part is driving all the way back! I always check and get it corrected before I leave but sometimes I just trust it's right, but this is my 3rd time driving back, it's annoying! I use no names because the managers and some staff are great, but Panera, their small portions and prices have lost a loyal customer. I love Panera's Greek salad but I'm going back to chick fila/Publix, at least you get what you pay for. read more

I get from this location all the time so I was kind of upset to pull out of piece of I guess what you keep the soup in out of my mouth. read more

Panera Bread - There was a piece of plastic in my Broccoli Cheddar Soup that I almost Ingested. - Sandwiches Near Me - Boynton Beach, Florida

Today I ordered online for rapid pickup. I ordered 2 flat breads and 2 sandwiches. I got there 5 minutes early. Got home which is 3 minutes away and found everything wrong. Let's start with the sandwiches. One was the steak and cheddar: asked for it on Country Rustic Sourdough and got it on Ciabatta. Asked for extra horseradish sauce for barely any. Frontega chicken: asked for extra may, got barely any. Asked for mayo on side. Nothing! As for the new flat breads. No major changes just wanted them well done. Instead I got 2 floppy barely cooked flat breads. Called the restaurant and asked for the manager. A girl came on - I believe her name was Kate?, who put me on hold to look up my order - mind you I was just there, but she never came back on the line. It rang back and a man answered. I told him the manager - at least I think she was a manager said she was looking for my order. Rudely he said he was the GM. I explained my problems. He fought me with everything I said. I then told him to never mind I will call corporate. He said "do that" they will just send the complaint to me. You can have 1 free sandwich. I said but my whole order was wrong. "You can have 1 free sandwich, what do you want. I told him I think I will just contact corporate. He started yelling and was still yelling when I hung up on him. I think his job has gone to his head instead of thinking about good customer service. read more

2.7 miles = 7 minutes car ride... Ok I'm totally obsessed to have Panera Bread right outside my house community. For me the close distance convenience and not having to cook lunch is always a win win situation. I really like this particular location because it's not as busy as the Boca Raton location. The wait time is not bad and a quick lunch is manageable. The outside seating is plenty with tables and chairs. I love their French bread and French Baguette with anything. I know this is a chain restaurant but their bread tastes so good and reminds me of Europe. Their pick two is the best deal for a complete meal. You have choices of soup or salad with your sandwich. My favorite is their tomato soups with Tuna sandwich. And I adore all their pastries and desserts as well. Don't even get me started on the chocolate croissant. It's light fluffy sweet goodness.~ read more

Food is usually pretty good and staff are very friendly which is surprising given most the staff are teenagers, the service can be iffy sometimes during rushes though but it's as good quality you can get read more

The girls working here are high school or college aged. One of them handed me the wrong pickup order after giving her my name. On getting home, I realized it was the wrong order, so I had to drive back. When I got there, the girl proceeds to blame me for the mistake, for not checking the name on the ticket. Completely unnecessary, I was totally polite and non-confrontational, I just asked for the correct order. So I explained to her that it is incorrect to blame the customer for her mistake, took my food and walked out. On the way out, all the girls working there start laughing at me like a pack of grade schoolers. I am a local business owner. Panera will never see a dime from me or my employees again. read more

We paid $55.00 for 2 large soups & a tuna sandwich. The tuna sandwich was good, the soup sucked. Keep in mind, Panera soup is shipped in plastic bags, so consistency, quality & flavor are the same in every location. The chicken noodle was about 80% broth, barely enough noodles for one bowl & no flavor. The broccoli cheddar was watered down & no flavor. We threw the soup out. This lack of quality is a corporate management decision to save money, this is the same management that was fired by Chicago-based ad agency Cramer-Krasselt for being difficult & incompetent. A company that size has never been fired by their ad agency, ever, it's unheard of. Panera corporate management is one of the worst executive teams in corporate history. DO NOT WASTE YOUR MONEY AT PANERA. read more

Visiting friends in Delray Beach and came here for lunch. I thoroughly enjoyed my Fuji Apple Salad. I made a custom drink from the assorted lemonade and ice teas. I wish I knew what ratio I used to share with everyone because it was absolutely delicious and should be its own drink. I used blood orange lemonade, agave lemonade, passion papaya green tea, and plum ginger hibiscus tea. From the color, I guess I used more of the blood orange lemonade, but I swear there was bit more passion papaya. I tried to keep as close to equal parts each, then again the fun lies in experimenting. As for the place itself, everyone was friendly, super quick service, even with quite a crowd. We decided to sit on the outdoor patio to enjoy the war. Breeze while we ate. Both indoors and outdoors were very clean. read more

Panera Bread - Sandwiches Near Me - Boynton Beach, Florida

Nope. Don't do it. My green goddess salad was old. The sandwich was soggy and cold. I've ordered delivery from them multiple times and they would always forget the drink or the food would be gross. Gave them a couple chances including benefit of the doubt that it was the DoorDash's driver's fault but this is ridiculous. Far too many coincidences. Save your money and go to any other place. read more

Very clean establishment. Well managed..consistently for many years. Attentive staff as well. Fresh food and salads are great. If you want a "great" Panera...this is it. read more

Foods great. Staff is friendly but my only complaint is the music, it is truly awful. Please comment on it when you visit. It turns out the general manager is in control of this lame music station. I've been to other Panera's and the music is so cool and awesome. Playing modern alternative rock and today's hits. You almost feel cool being there but not here. Music is so important to the feel of an establishment, just think of Starbucks blasting this crap at every location, it would not have grown. If you aren't for going to play some modern tunes at least steal the playlist from Starbucks! read more

Panera Bread - 6pm on a Thursday - Sandwiches Near Me - Boynton Beach, Florida

The people have been and continue to be some of the nicest around. I think the food at this particular Panera is much better then most of the others. My family all agrees and this is the only one we go to read more

We moved to Boynton Beach around a month ago and didn't realize that there was a panera this close to our new place. Now no matter where you are panera is almost the same everywhere same amazing food same amazing service. But this one had an extra. Most paneras close around 9pm this one is right next to publix and closes around 10pm. We ordered the pick 2 and we're immediately rewarded. For our next visit which was a sure one we got $3 off coupon of pick 2. Boom we were definitely coming back asap. Love the lemonade at panera!!!!! Five stars all the way great food amazing service ...... read more

This site is a typical Panera Bread restaurant. It was clean and had a good assortment of baked goods. It was hard to find the garbage area, which should be better marked or closer to the exit. My order was initially wrong, but it was corrected with a little staff attitude. Would not rush to return to this place, but would if it was convenient to an errand or doctor appointment. read more

When a customer orders food to go. PLEASE PUT SOME FOOD IN THEIR ORDER. Don't you love it when you order food to go - in my case a bowl meal - Only to drive all the way home and have a nice bowl of broth with no vegetables or chicken like it's advertised? Nah yea it's ok I'll pay $11 for a bowl of liquid. LOVE IT - IT REALLY MAKES ME HAPPY. read more

Love the food but this location can't seem to get an order right!! I loathe ordering from them as they more often get the orders wrong then right!! Today we had 1 out of 3 soups missing, last time no bread, the tome before that they forgot to make my order and had to sit in the store and wait for it to be made. So over it, management needs to step it up... or find new management!! read more

Am I the only one that doesn't like Panera that much?? I have tried it a handful of times and have never been impressed with anything but the chocolate chip cookies. Their mac n cheese is really soupy. The soups are okay. The bread is really hard. And I don't like any of the sandwiches. (Or the salad but that's only because I don't like salads lol) The service is getting better. They have buzzers now and sometimes an employee clears your table for you. I'm not sure if I'll get Panera again. I'm willing to try their breakfast. And I still love their chocolate chip cookies. read more

Extremely disappointed in the food quality and customer service. I ordered the following: Sausage and Pepperoni Flatbread, Green Goddess Cobb Salad and the BLT Turkey Sandwich. Once I arrived home, immediately I saw the food was lacking. The sandwich was missing the actual BACON, the salad the avocado and the "flatbread" appeared all right. Eventually ate the flatbread and was a complete salt bomb with no discernible taste and cardboard crust. I generally don't phone and complain to the restaurant with a mistake, but after so many errors and just dissatisfaction with the overall food, I did phone. The outcome, bring the food back or they will give me a $5 credit. Opted for the credit, as it wasn't worth the time to drive back. Just a suggestion, check your order before you leave if you're ordering online or to go. Just not worth the time and money. read more

This particular Panera Bread Cafe is typical of most others in this chain. The pastry was delicious and the store was spotless. This is definitely NOT the worst Panera I've been to but is also NOT the best one either. A DEFINITE course in Customer Service is required at this location! read more

DO NOT GO TO THIS MESSED UP PANERA ESTABLISHMENT. I love Panera Bread but this was by far the worst one I have ever been to. Walking into the place, the girl taking my order was very rude and didn't ask what sides we (me and my son) wanted, just put down baguette. Since my son had soup and a bread bowl, he asked when he picked up his order if he could have the chips instead. You would have thought that my son had asked for the moon as the guy behind the counter rolled his eyes and acted like he was put out by changing it. They forgot the pesto on our garden vegetable soup but at this point I didn't care. The place was dirty and no silverware was out. I had to ask the guy behind the counter for a knife and they handed me a dirty knife that I obviously didn't use. After we were done with lunch, I went to the counter to get a cup of coffee to go. Two older women butted in front of me but that was ok...this is South Florida. Finally a register opened up and as I was approaching it, a young girl who had just walked through the door ran up to the register. I asked her "Didn't you just walk through the door, because I was actually waiting in line for a register to open up". Then the rude girl behind the counter, who obviously knew the girl who just butted in front of me, said "No I was helping her earlier" What???? Helping her earlier? She just walked through the door and was staring at the menu. I walked out and will definitely not returning to this mess of a place. DISGUSTING! RUDE! DIRTY! read more

Nice location but the morning crew is really understaffed. The food however was great I got an egg white and steak sandwich on a sprout flatbread. The best thing was that the steak wasn't lunch meat. read more

Panera Bread - Sandwiches Near Me - Boynton Beach, Florida

Perhaps it was an off night last night (Saturday) At 7:00 PM I was disappointed. Every table in the restaurant was dirty, my chicken stew was lukewarm and the people working seemed unorganized. I wonder if a manager was working and what he or she was doing. This otherwise good chain let me down here. read more