I went there around 11am on a Sunday and they weren't very busy. The staff that I interacted with were friendly and were able to answer my questions about the menu. I like the screen they have to show you where you order is in the preparation process. I like that they have someone that does a check over the orders before the orders go out. I did however stick to the floor as I walked towards the drink machine. The drink area was extremely messy. My food tasted fine. Feels like the portion sizes have decreased while prices have increased (like other places). read more

Panera Bread - Sandwiches Near Me - Apex, North Carolina

Came here for lunch recently and had a pretty good experience. I was a little nervous because the parking lot was busy, but they got us our order quickly. I ordered using the kiosk and everything was straightforward. There was a staff member who was running around and making sure everyone was receiving their to-go orders in a prompt manner, so that was nice. The food was prepared reasonably quickly, as mentioned, and everything was correct. My sandwich was a little greasier than some other locations I've been to, but it was tasty :) Overall, I'd definitely come back here! read more

Let's get the tough things out of the way first. It gets four stars because of the portion size. I don't mind typing in my order myself or the fact that I can't really see any employees around to help. A smiling face is nice every once in a while, but I get that they are trying to cut costs by doing what they are doing. I do, however, struggle to want to pay that much when it isn't enough to fill me up at lunchtime. That being said, the food is always delicious and there is something to be said for consistency. It is a friendly atmosphere with people always chatting and a genuine feel that the community eats there for lunch. I will return but with the hope that maybe my sandwich has a couple more square inches of bread or my soup has maybe a spoonful or two more. read more

Clean location and quick service. We ordered via the kiosk so, which limited a lot of interaction with the staff. However, it does ensure you have ordered the correct items. If not, it's on you - lol. We decided to eat in at this location, the space was clean and well lit. They didn't have booths or anything blocked off so we just made sure to sit away from the crowd. The staff did have on gloves and masks. When dining in they call your name when the food is ready, that was a little annoying because the person calling names didn't speak so loudly. So, you had to really pay attention or missed hearing your name called. The food was hot and correct. No issues at all. It actually was better than any other Panera I have had in awhile - we were very surprised at that. The soup had deep flavor and the sandwiches were fresh all around (bread wasn't old, tuna was good, veggies crisp). We would definitely give this location a try again while in the area. read more

Panera Bread - Duo Value Meal - 1/2 Tuna Sandwich and Ten Vegetable Soup and a side of Chips - Sandwiches Near Me - Apex, North Carolina

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Delicious. I love Panera and it was my first time trying this Greek Salad. Amazing taste! read more

Panera Bread - Pick two- Greek Salad with Chicken and Rustic Baked Potato Soup - Sandwiches Near Me - Apex, North Carolina

This place is amazing!! My margarita was crafted and sculpted by Selena, the magician behind the bar.

Ordered a bacon, egg and cheese on bagel, a $7 sandwich. Hardly any bacon on the sandwich (see photo). Otherwise an ok sandwich, but not for $7+. Then they want a tip, I'm not sure for what? The tip screen pops up on the register as you order, what are you tipping for? The cashier to take your money? or the cook to make a skimpy sandwich? If it's for the cook, why would I tip before I even complete my order? I would have been irate if I tipped and got this sandwich. Someone should re-think the tipping process. Happy to tip for good service, but tipping before you finish paying is a joke and greedy imo! read more

Panera Bread - Sandwiches Near Me - Apex, North Carolina

Used to be a great place. Management changed and so did everything else. The staff usually try but it's obvious that training is lacking. I came in today and was reminded why I stopped coming in. Think twice if you want good service and orders prepared properly. Paneras used to mean quality but apparently their focus has changed. Val is about the only good thing left about this restaurant. read more

This is my go-to location for all my catering needs and for lunch. Online ordering via the My Panera is extremely easy and they are always punctual. Caitlyn in Catering is fantastic and has taken care of my group orders for years. I also love the online order option where you can have your order delivered for $3 and track it in the app. You always get notifications and it is always accurate. The food quality is always high as it is at other Panera locations. Everything is packaged and presented nicely and the food is fresh and always full of flavor. Store: You can bypass the line and do your order in the kiosks on the side or order at the front. This cafe is always crowded yet the lines move. Be sure to sign up for Panera Rewards and you will get points and discounts on future orders. read more

Ordered the new mediterranean chicken salad last Thursday. It came without chicken. When I asked the manager, he said I'lll bring some on the side. Then he came over to tell me that the salad doesn't come with chicken, that the hummus is the protein. Like how can a manager not know what's on his store's menu? Too pricey, not worth it. read more

tuna salad sandwich was subpar. won't return for price and quality. Food came out promptly though. read more

Panera Bread's food is just ok. I rarely go there because it's gotten so expensive. I usually order the Baja Bowl when I do go. It's typically fresh tasting and relatively healthful. The service is adequate but the restaurant at Beaver Creek in Apex is not very clean. The floors are often sticky and the tables are too. I get my food to-go. read more

I will come straight to the point. The food I get is not worth the price. There is hardly anything inside the sandwich. Plus, if I buy for multiple people, there is no way to know which sandwich is in a pack as although they have the list of their sandwiches printed on the wrapping, they don't bother to check those checkboxes. Last time I waste my money on Panera. read more

Chicken soup tastes awful. Overall for what you pay the quality is not good. Panera Bread has become one more company focused more on the bottom line and has lost it's quality that once made them great. read more

Food is always good at this Panera. Service is wish and friendly. It is in desperate need of a refresh. Seating is sagging and uncomfortable. I work from here frequently and none of their plugs work. Some are falling out of the wall and others look like they are doing to work but your plug falls out. This is a busy location. Use some money to update it! read more

This place used to be good but now they leave items out almost every time I order. You have to check every time or don't bother.

Apex NC location is a disaster inside. There has been a water leak and water on the floor for MONTHS right near the food prep area. The place is dirty inside, the lighting is horrible, ceiling tiles and woodwork are filthy, as well as the entrance leading inside. The food for the price is just fair. Bagel and breakfast selection has dwindled. Coffee brewers were broken in August for several weeks. Not sure what is going on at this location, but it is in BAD shape. It needs to be closed, gutted, and completely remodeled. read more

This location has steadily gone downhill. It was once my go-to fast food restaurant. Since then, prices have gone up while food and customer service quality have gone down. Food: Panera has severely limited the customizations which once made it special. In addition, the staff preparing the food today are not held to the same standards as of the past. Irregularities are regular. On my last visit, the soup was cold and a plastic lid was found inside my not full drink cup. Both of these occurrences pose health risks. Prices: Prices have gone through the roof. I used to get a meal for ~$10.00. A few short years later, I can find myself paying $15.00-20.00 for anything of sustenance. Customer Service: I waited 10 mins for the curb-side order after it said it was on the way. I ended up having to call to get someone to come out there. When the food was delivered, the soup was significantly cooled and there was a plastic lid inside my drink cup sideways in the drink. When I took my food inside, I was greeted by staff that didn't seem interested in helping. The manager immediately offered a refund in place of taking the time to remake the order. The least they could have done is give me a new drink. I left without anything to eat after a total of 40 mins wasted. read more

When I am craving soup this is where I always go. Their black bean soup is really good. Today I had the pick 2 with black bean soup and the new turkey kale panini. Both were delicious. I give them 2 . You can always rely on Panera to have consistently good food. I have never had a problem. read more

Panera Bread - Black Bean soup. Turkey and Kale Panini. - Sandwiches Near Me - Apex, North Carolina

Food was excellent. All mods were hit, food also came out fast. Floors were dirty and so were the backs of the seats, bathrooms were clean though. Could clearly hear the behind the counter conversations throughout the whole restaurant. Food was marked as for here yet i still received it in togo packing. Every person I interacted with was very kind. read more

I love Panera. I came in from having a really bad day. The line was long at first. I guess they were having a shift change by the looks of it. But they brought out more cashiers and the guy who took my order, I think his name was Tyler, was very nice and gave me the bagel with the most cinnamon. Always fast, always good. I think the bagel could have been warmer but they do have a microwave. I'm just glad it was perfectly toasted and not burnt like the other location keeps doing. The mango smoothie is to die for. Second time I've had it and it's even better than the first. Might have to go back for another one today. Side note: the cream cheese is the perfect size/amount. I work across the street and I think my lunch will forever be Panera read more

Panera Bread - I put the extra cinnamon on my bottom half of the bagel. Amazing! - Sandwiches Near Me - Apex, North Carolina

Sat in my car at curbside delivery for a while and then went inside to see where my food was. Turns out someone just put it on a table and thought that completed the order. read more

I was somewhat disappointed. I had the turkey avocado sandwich with a bowl of onion soup. The sandwich barely had mayo on it, Avocado was smeared on top of the brea, and the French onion was barely warm. I'm u sure if I'll ever go back read more

Panera Bread - Sandwiches Near Me - Apex, North Carolina

The worst service. Can't get an order straight, takes forever. Fire the manager and start over.

Came here for a dinner meeting and it was very cozy. I really love the kiosks by the entrance. Not only is it very convenient but it also gives you the total calorie intake of what you order. I like the 'pick 2' since you have choices of soup, salad, or sandwich. Prices are reasonable and you get a nice portion even of the half portion. The place is busy but it was kept clean and it wasn't loud. read more

Panera Bread - Sandwiches Near Me - Apex, North Carolina

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Panera Bread is always a favorite of mine. the thing I really like is the electrical plugs for your tech gear. The sandwich's are excellent, I always mix and match. The down fall is the baked goods. I always seem to find something I can not say no to. They have a delicious selection of Breakfast Trays for your morning meetings. they are always a hit, it beats dough nuts. Panera is always clean in every place. I have stopped at many in the different cities I have been in and all are the same way. You always know what to expect. read more

Pathetic sandwich!! Paid $8 for this. This is their version of a Bacon Turkey Bravo. Pathetic. Now I love me some Panera. And I LOVE the Bacon Turkey Bravo. But never have I ever seen this at any other locations. The turkey looks like it was pulled literally from the package like the picture below and thrown onto the sandwich. One piece of bacon. Practically no lettuce. And the bread...Hahahaha!! This is the saddest part. If you google images of Bacon Turkey Bravo this is not what you see. You see something completely different. I see this at other Panera's I've been too. What a sad and pathetic sandwich. read more

Panera Bread - Sandwiches Near Me - Apex, North Carolina

I like Panera for when I am looking for a quick bite to eat, service is always quick and the food is good. They started a new thing where you can order from a tablet instead of at the counter. I always opt for the You Pick Two, this time I got the Fuji Apple Chicken Salad and French Onion Soup (two of my favorites) with an apple as my side. I do think that the prices have gotten a bit steep though. read more

Terrible quality control on orders. 4 of my last 5 orders have been wrong including today. My family enjoys the food and we order from Panera frequently. I would say that this location is lucky to get the order right more than 50% of the time. It should not be this hard to make the orders correctly. I tried providing feedback on the app and on the website, neither of which would allow me send an email or start a chat. I am not going to waste my time calling a store that has a systemic quality problem. read more

I feel like you can never go wrong with Panera!! My only negative is that there is never enough places to sit! My favorites are the Mozzarella Panini and the Apple Fuji salad! Without fail, that is my constant go to. At this particular location there isn't enough room to sit during the busy lunch hour, which is okay when you're doing take-out! The kiosks are very convenient! Allows you to avoid the major lines!! read more

Panera Bread - Love the Mozzarella Panini and Apple Fuji Salad! - Sandwiches Near Me - Apex, North Carolina

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I would like to have given them a better review except for the mistake they made on my take out order. On any other day, I would have been fine but on this day I could eat a horse. Ordered 2 Pick 2 with soups. I was in a hurry to leave that I didn't check the takeout bag. After reaching home, I found out that they missed out a soup and that left a bad taste. I would give this place another shot and revisit the rating. For now, it stays at 1 star for bad customer experience. Bottom line: Disappointment read more

Panera Bread - Panera' new approach to take out. Airport terminal kind. No more vibrating discs. - Sandwiches Near Me - Apex, North Carolina

Think of the perfect bagel - chewy crust, soft but firm texture inside and nicely toasted. If that's what you want, Panera is NOT the place to get it. None of the textures are right - not the crust and definitely not the inside. Toasted? Not a bit of browning and it was given to me not even warm. Better off buying grocery store bagels. read more

The recent addition of "duets" is a favorite of mine. This time of year (winter) Panera is my choice to stop in for a cup of hot chocolate. There are some times during the day where it is not so busy. I have never had to wait very long to have my order taken. Once in a while I use the screen but if you have any rewards coming, better to do a face-to-face at the counter. I've been dining at Panera at Beaver Creek, Apex, since it opened. My experience has been that the food is consistent and the bathroom is clean. Any minor problems have been resolved without question. The management does a good job of staffing. read more

Effectively useless as a cafe to hang out at and work. There are three electrical outlets accessible to customers. One seems to not work at all; one is "loose" and a plug of any weight falls out, and all three are on the opposite side of a wall from seating. If you need to work for longer than your laptop battery, go elsewhere. read more

Terrible quality control on delivery orders. The last 4 times we ordered - they have gotten the order wrong and/or had missing items. When you call to let them know, and ask for a refund, they can't do it over the phone. Their system doesn't allow it. You have to come in and pick up your refund, or have delivery person bring you cash. During a pandemic! The whole reason we order delivery and pay online is to have a contact-free experience. We like the food, but will no longer be ordering from this location. Terrible quality control and customer service. read more

There's a lot to like here. The food is good but it seems every time we place an order, doesn't matter if it's online or in person. Items are always lifted out of our bag. I understand this happens occasionally but the last 4 time they left out things. First time, okay. Second time, dang guys come on but the third and forth time is ridiculous. That's not an occasion accident. read more

Consistent quality food. Decided I was gonna go lite (soup) and the display showed a nice "udon style noodle" in a decent sized bowl. Much to my dismay, the bowl was the size of a mug. Rather tasty but not very filling. Next time, I'll get a salad to go with it. read more

I love panera but I have recently had a few issues at this location. I ordered a sandwich via rapid pickup and asked for extra sauce (my fav part about the sandwich :-) ) and when I got home I realized that I actually received lite sauce. I called the manager to tell them that I was unhappy and their response was sorry about that.... they had nothing to offer, my response was "I will just add mayo to it, thanks." The time before that I ordered something that was supposed to come with a bowl of soup, and I never received the soup. I have never had bad experiences at Panera, but I have 2 in the past 2 months at this location. read more

The Managers at this location are rude. The one manager I spoke to this morning who cut me off and threatened to hang up in my face, speaks for the whole management staff at this Panera Bread. The standard for the Company is really shameful, being a former employee. I thought they would do better one day. read more

This place has really gone downhill. Past three times we've been they've completely missed giving us part of our order. They comped or corrected it each time which is the only reason I'm giving them two stars instead of one. Seriously guys. The volume of mistakes is ridiculous. read more