The fried rice is not even fried nor does it have any soy sauce on it. Everything else is fine. read more

Panda Express - Chinese Near Me - Spring Hill, Tennessee

This place has gone through a serious revamp. It looks nice and clean inside. The food is good. I have had NO issues the 3 times that I have been here. It appears that this place has undergone some serious change. The food is tasty, good, and consistent. The customer service has been friendly too. Hopefully people revisit this spot. It looks like they've gotten much better ! read more

We get Panda Express at least once or twice a month. I think management has changed to Indian? Unfortunate language barrier this last time I was there. Our order was wrong too. I ordered Kung Pao Chicken, and Teriyaki chicken. I had to wait for the Kung Pao, which was fine. When I pulled away to wait, I noticed instead of Teriyaki, it said Honey Sesame. I went in to let them know and was told, it's the same! What! No it's not. The manager also said it's the same. I went back out and waited for 15 minutes and went back in. As I was walking to the register, I looked at the items. There are TWO different tags, one said Honey Sesame and the other down the row, Teriyaki! I caught his attention as he was scooping in the Honey, he emptied it and then gave me the Teriyaki without evening saying a word! He was trying to be nice but I will not be returning. We order Kung Pao Chicken every time. I'm a Texan and like hot stuff. It was so hot, my gums and mouth hurt!! read more

The service is terrible, the workers have a bad attitude. Slower than molasses. How hard is it to serve over-the-counter yeah they kept ignoring us . read more

Nasty & over charged! I got 6 different things and it was all so bad, wasted a lot of money, so frustrating. I stopped a few miles down the road to get something else to eat because it was not edible read more

Floors and tables were dirty. Lots of employees but no one tending the dining room. Most every menu item was a wait while they cooked it. At least we know it was freshly made. read more

9:50 AM and they're still not open. Opening time is 9:30! People are inside but doors are locked. Spent 20 minutes of my lunch break trying to get service. Guess no lunch for me today! read more

Panda is always a great quick option for lunch or dinner especially with the kiddos. This is one of their favorite places to come eat. My favorites are the Beijing Beef, the Green Bean Chicken, Kung Pao Chicken and the plain Teriyaki Chicken read more

Panda Express - Chinese Near Me - Spring Hill, Tennessee

Absolutely disgusting place! Service is AWFUL! And the place looks like complete TRASH! I told the manager on duty and he claimed he was the only one there ... while 3 where sitting on their ass and the others were aimlessly walking around.... NO EXCUSES! You have a business to run do it or get it out of town! read more

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The experience at the panda location in the crossings was phenomenal! Jose greeted us with a smile and was very helpful and informative! We had to wait a few minutes for our orange chicken as it was still cooking and he brought it out with a smile that could light up all of spring hill! Might I add in the pouring rain! He also made sure to ask us if we needed anything else and assured us all of our condiments were in the bag! Give Jose S. a RAISE!! He exceeded all of my expectations for outstanding customer service! I will be back! #Goodcustomerservice#GiveJoseSaRaise read more

Panda Express - a close up of two boxes - Chinese Near Me - Spring Hill, Tennessee

Rude, crude, nasty associates. And the manager was not sympathetic or caring. The associate that took our order at the drive thru acted like we were wasting her time. I decided I was not going to spend my money at a place that could have cared less if we were there or not. The manager could only tell us they were out of several items. Not one word about our complaint about the rude staff. read more

Lame lame lame. If your open and your still have 30 min to go to posted close you need to serve all your items. This is no excuse Panda Express!!!!! Your workers are lazy and did not want to do any work tonight. You are so lame!!!!! read more

Always fast and reliable service. They seem to be always busy with both drive thru and dine-in customers, but regardless of that I'm able to get my food served quickly. The only thing that took one star off is cleanliness. Most of the time I have hard time finding a clean table. I wish they would pay closer attention to that. read more

I love Panda Express. I hate this location. Will never go back. Everything from being told to give them a minute when getting to the ordering speaker every single time and having it sometimes be 1 minute and other times be 5 minutes to them not having white rice 4 out of the last 5 times I've been there (ever hear of McDonald's not having fries?), to them forgetting multiple pieces of my order regularly. I've given them the benefit of the doubt for years but now I'm done. It's always a shock when I have even just a formidable experience here let alone a good one. This location is trash. You've been warned. read more

It's Panda Express. Greasy fast Chinese food. Just very so so and ok if nothing else is available. Not a place I'd go to again.

Never going there again!!! They never have anything that's on the menu!!!! Workers are lazy af !!!The workers did not want to take our order nor did they try to help us!!! read more

Just like all other pandas, food is dry and hard. It is over priced just like all other panda expresses. It is subpar, for a couple dollars more go to fulins in the same parking lot. If you go into this panda check your receipt or tell them what you ordered because they can't tell the difference between shrimp and chicken. And I was charged extra for shrimp, they wouldn't refund me money so they had me just get extra entree which I ended up throwing away anyways so it was a waste. read more

The lo mein was under cooked and flavorless. The rice was cold. The crab Rangoon was hard and dry. The customer service there is less than desirable, to say the least. They act as if you are an inconvenience for showing up. I was helped by the manager! When I asked for a side of sweet and sour sauce (had to ask 4 times because they decided the customer doesn't deserve attention) I literally got an eye roll and it tossed down towards the rest of my food. When asked to add a small drink at the last minute, I got yet another eye roll. This location is in dire need of new management. read more

Today was the third time in a month that I have had to drive away after trying to order because they did not have white rice. I don't eat fried rice or Lo Mein noodles, I wanted white rice. Please explain how an Oriental restaurant does not have white rice! read more

Horrible staff. Horrible location. No bail out lane for when you arrive and hour before closing and they refused to make any more food. Whoever manages this location is a joke. They just need to close it. read more

Good food every time with great prices! The pricing for food is cheap fast and convenient for everyone. Food quality is a big one for me and they knocked it out of the park when it comes to the chicken they use. Very good sauces on the orange chicken. The fried rice is good but, could of easily been enhanced with some soy sauce or teriyaki. read more

Last time I will go to this particular Panda Express. Drive through was incredibly rude and had a horrible attitude. Very disappointing because normally we love Panda Express. What we do not love is a bad attitude. :( read more

I made one visit and will not go back. The food was oily tasting. The food is pay per item... the more sides you request, the higher the price. I thought it was kinda expensive in that I could have paid the same price a Chinese buffet and been able to make my own choices as to food volume and selection. Vegetarians beware: there was only one dish that was vegetarian safe. **Skimpy Vegetarian Option** read more

This is my first visit. I am considering the fact that it is 1:00 pm and the lunch rush is over. The rice was not fresh and it seemed like the last fresh batch was poured over an old batch because I kept getting bits of old fried rice in every bite. The Beijing Beef was so sweet and tart and extremely saucy that it was not enjoyable. It upset my stomach half way through the meal. The Honey Walnut Shrimp was pretty good though. The girl waiting on me took 3 other people's order and prepared them before ringing any of us up. She said it was easier for her that way....never mind our food was getting cold. It was very cold in the building. But every one was polite. read more

I love this location. The employees take good care of me every time I visit. Good work is hard to find and like any fast food place, it's hard to get good management. But this time they have great staff and my food is always hot and fresh. read more

If it would be possible to give this location zero stars I most certainly would! This place is horrible, and I didn't even eat! Walked in and there was only one other person in line ahead of me. I waited 10 minutes then left. There was NO ONE seated in the restaurant (red flags there), and after 10 minuets of waiting for the lazy employees to do their job I decided to leave. NEVER visit this location! AWFUL! read more

Their website allowed me to order and pay for items that aren't even offered at this location. Then they wouldn't allow me to pick up at the drive-through window, even though it was an online order (which wasn't even started cooking, by the way). I told them I had brought my dog with me and wasn't coming inside to pick up an order that was supposed to have already been ready. Then, the classic... "I just work here" Go local, avoid this pit. read more

This is by far the worst panda I have gone to. I just waited 15 minutes outside the drive thru for "fresh Lo mein". When I got my food my chicken and "fresh Lo mein" was cold and tasted like it had been sitting out for hours. read more

This is the best Panda Express location I've ever been to (and I've been to several in different cities and states). My service was prompt, but the food itself was the best Panda meal I've ever had. Vegetables were so crisp and abundant with green beans whereas other locations skip them and greatly over cook the cabbage. My portions were huge and my fortune cookie read, "When in doubt, let your instincts guide you." I feel like my instincts led me to this fine establishment. read more

Waiting for them to open at 11am to learn they have NO WHITE RICE when they open, I'm to wait 45 minutes for a staple item at opening time ridiculous read more

This Panda Express is awesome! All food was very fresh and employees were nice and greeted me when I walked in the door. I'm a big panda fan so what's good and what's not, and I like it here. Keep it up! read more

My wife and i have visited Panda In 5 different states. I can safely say the one in Spring Hill, Tennessee is without doubt the very worst. Most times understaffed, unprepared for visitors and generally old food (not fresh). There are enough issues I could write a short novel. Tonight was the last straw, who would not have "sweet and sour" sauce? There are a number of dishes to use with the sauce but the pan was empty. To top it off, there were a number of dishes about to run out and no one was cooking. We are done! Too bad, it was convenient. I gave it one star simply because it would not allow no stars. read more

So ridiculously slow. I've been trapped in this awful drive thru line for 45 minutes. Never again.

They only even have half of the items listed on the menu. When you go through the drive through and are told it will be a 5 minute wait for FRIED RICE be prepared to wait 12 minutes. Absolutely ridiculous. read more

Absolutely ridiculous drive-thru wait. We have been sitting in the drive-through for at least 10 minutes now. The worst part is we are stuck. You cannot get out of line. Went inside to see what the problem was and they were less than apologetic. read more

Very disappointed with choices of food. I love eating at this place in Hawaii they actually offer vegetarian options like the tofu eggplant. It's not like this one where they say "oh we offer vegetarian theres some steamed broccoli" how boring... read more

Okay, so the food is pretty good here, and probably would give it a 4 or 5 for the food. But, you need to make sure you check your bag if you go through drive thru. They seem to either forget sauces you ask for, ragoons, or like tonight they forgot to add my second entree meat which was steak. So now I have half of my plate order and the steak is usually more expensive. read more

Panda Express - Chinese Near Me - Spring Hill, Tennessee

The food smells like hot dogs and tastes like the bottom of my shoe walking through a manure field. I'll never understand how this place stays in business or if I have a tumor that is changing the taste of what I'm eating. My wife and I ventured in here on opening day, we both love Chinese food, or at least Americanized Chinese food but unfortunately this vomit inducing garbage would end our love for Panda Express. I'm not one to hate on or completely disregard an establishment but one and only time, please for the love of baby Jesus head elsewhere for Chinese. There are a multitude of Chinese restaurants in the surrounding area, please visit them. read more

Wow...so much for Chinese 'fast food'! I just came out of the driver thru & waited honestly 20 minutes with only two cars in front of me & when I did get up to the window the poor girl seemed oblivious. Never said sorry for your wait...nothing! This is not the first time I have waited here either....just now taking the time to write a review. The food is okay, just don't go here if you are in a hurry. read more

The food was alright, but there are much better Chinese places in the area. The service was horrible: there was 1 person plating on the line and she was also running the register. There were 2 guys cooking the entire time. And 1 more girl doing the drive thru by herself. The line was out the door the entire hour we were there. Because the line was out the door, there were flies constantly coming in. My son was screaming because they kept landing on his food. The tables were dirty and all the trash cans were overflowing. HIRE enough people to run the restaurant! read more