I'm always happy with this Panda Express. The place is clean, food is ready, and manager is really nice-- I've even ordered big orders from them for birthday parties before. If I was rating this restaurant compared to other restaurants in general it would be like a 3, but since (hopefully) most people reading this already know what to expect of Panda I'd say this is a 5 star Panda Express compared to others. Heads up, that new Spicy Sweet and Sour Chicken dish is CRAZY SPICY! Wayyyy more spicy than hot Cheetos. read more

I just ordered food from this location. The Service was horrible--and very unprofessional. I felt like I was dealing with petty children who had no reason to be petty. They clearly didn't want to be at work today, and I felt every bit of that all because I asked for fresh honey walnut shrimp . If you go to this location don't let the devil tempt you. read more

When I need a quick healthy meal, this is one of my favorite places to get a good dinner. It's conveniently located in the same shopping center as Sprouts off of South Meadows. Prices are very affordable. Won't break the bank! I ordered the String Bean chicken and Sesame Chicken with lo mein noodles. The food was fresh and tasted good. I appreciate them loading the entrees with tasty veggies. I also appreciate the service being fast and friendly! read more

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I've always had really good food at this panda but this time it was really bad. The barbecue brisket was so hard when you bid into it was like biting into charcoal. The honey sesame chicken was so dry that I couldn't even eat it. I was really disappointed with my birthday dinner. read more

Saturday July 11th 11am The employee V was very rude at the drive thru she kept interrupting me mid sentence while ordering. We were not greeted at the drive up window and she handed our food without asking if we wanted sauce. We waited by the window for 10 minutes so I could ask for sweet and sour. She ignored us and she seemed grouchy when I asked for 4 packets of sauce. Bottom line she needs to find another job. read more

I pick this PAnda because my food is always hot the place is always clean and the staff is great. Everything was hot and full of flavor like always. read more

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4 for dinner. Looks like a lot of kids running the place. First words spoken.....what are you having. No greeting. For the food....the Teriyaki Chicken had little taste and was tough dark meat with gristle and served in big pieces with no knives available. We had to wait for the fried rice, it was was overcooked, mostly tasteless and dry. The Kung Pao chicken, Spicy Orange chicken, and Sesame Chicken (white meat) were OK. The first two were very spicy as advertised. read more

This Panda Express is a joke! TERRIBLE service...the whole place is ran by kids. I was waiting in the front of a line that was long and as I approached the front bar to order I was not greeted. The lady didn't even give me eye contact, she was too busy fixing plates and acting busy for a few minutes before I had to speak up She had terrible communication It was really disrespectful and rude I can't remember her even saying a word the entire time! Then towards the end it was a guy named Ron who wrung us up, he had our order hidden behind a drink dispenser as he tried to charge us. Without me seeing the order, I requested to SEE what I was paying for. Sure enough my side order and sauces were left out. Then he stuffed my $40 dollar dinner in one bag alone. I stood there requesting an extra bag and had to say it out loud multiple times before anyone noticed.... It was terrible And the food didn't taste fresh at all. Beef and broccoli was mushy and noodles tasted old. This place ruined Panda Express for me... For any management reading this -- My order was #224721 at 7:53 PM on 4/9/2025... watch the cameras and see for yourself. If I owned/managed this place, I would fire the front line people on the spot! Unbelievably terrible service! read more

Panda Express - After I requested an extra bag to double bag my $40 meal After they stuffed it all in one bag - Fast Food Near Me - Reno, Nevada

This location is ideal for me but today they almost lost a customer, me. I keep my receipts with my gift cards just in case and today I was told my card " had no money on it..." How many times did that work on customers today? Fortunately I had my receipt to prove funds existed. Food was as expected, since I went through drive thru, my car was great :). Moral of this story- keep your gift card receipt. read more

Panda Express - Keep your gift card receipt it's your only proof of balance..... - Fast Food Near Me - Reno, Nevada

Biggest mistake of my life going in this drive thru. I entered the drive thru at 815 pm and didn't get out until 850 pm. Absolutely crazy. The messed up thing is since it wraps around the building you have no idea if there is a line up. I was only 4th in line and it took 35 minutes. I should have walked in. Never again. Terrible service. read more

Staff doesn't understand how a drive thru should work. You sit somewhere between 5-10 minutes sometimes before anyone decides to take your order. It's really not that difficult. read more

This place wasn't very busy at all. We got right in and ordered it's delicious fresh food. Broccoli and beef,walnut shrimp, stir fried rice and orange chicken chicken. They did a great job on fresh,service. You get your own drinks. I really liked this place. read more

Panda Express - Getting our food - Fast Food Near Me - Reno, Nevada

If you have a rush for fast food but want something more healthy, I recommend Panda Express. I have my favorite dishes at Panda Express, such as teriyaki chicken, broccoli beef and the fried rice. The vegetables are fresh. The meats are plentiful. The service is professional, proficient and friendly. The ambiance is family oriented. read more

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11/15/2023 Decided to stop in since the last time was two years ago.. Drove right up at 11:30 with no cars in line... Had a kind of lengthy wait once I got to the speaker.. I've learned my lesson in the past: always ask what they are out of first- Which I never understand because it's still early, yet they were out of several entrees.. Orange chicken wasn't as crispy and flavorful in the past- chicken with green beans probably hasn't changed and safe to get. It's good to revisit every few years.. Picked up a one item bowl and a two item orange chicken and chicken with green beans.. read more

Panda Express - Fast Food Near Me - Reno, Nevada

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Can't deal with incompetence anymore. Can't ever get the order correct, always missing items. How hard is it to read a ticket? Teriyaki chicken and doesn't come with sauce, pot stickers and no sauce. read more

Poor quality and poor customer service! Ordered some greens on the side and got literally 4 pieces of brócoli with a piece of cabbage. These young kids need retraining . Do better! read more

Panda Express - I ordered greens for a side ... - Fast Food Near Me - Reno, Nevada

I've been to many different Panda Express locations before and this one doesn't measure up to the typical standard. This location is convenient and I love that it has a drive thru. When I ordered at the window, it felt like the associate wasn't really listening to me. She interrupted my sentences multiple times and seemed to be in a hurry. The portions are not the typical portions you get. My bowl had a half serving of chicken, compared to how much I typically get served at the other locations. Hopefully this location can make some changes and improve. read more

Panda Express - Panda bowl - Fast Food Near Me - Reno, Nevada

Exactly what I would expect from a PE. Clean restaurant, friendly service, quality food, great prices.

My first time at this Panda Express as I avoided it previously due to reviews. Employees were courteous and efficient. My orange chicken was fresh and had a great coating of orange sauce. The fried rice and chow mein were both fresh with good flavor and not greasy. Even the fortune cookie was fresh. For "fast food" Chinese food, I thought it was really good. The public area and seating looked clean and tidy. Will return! read more

I dont know why this location is so lowly rated, ive always had great results with them! The staff are friendly enough, and you get your food pretty quickly, never wait too long in drive thru. In fact, out of all the locations Ive been too, this particular location actually gave me more food than they normally dish out. Like basically filled the container to the brim, which they rarely do. It seems like Panda Express has a metered amount they serve to people, and never serve more. Except this place! Im telling you, try it out and leave your own review. Everyone else who has had bad experiences with this location, give them another chance! read more

Panda Express - Broccoli beef, Kung Pao chicken, chow mein/ fried rice and a veggie egg roll. - Fast Food Near Me - Reno, Nevada

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Fantastic restaurant for vegans. This location serves about 10:1 Veggie to meat ratio. It's already overpriced but when I order broccoli beef (or any dish) I'm always super happy find that I got BROCCCCCCOOOOOOLLLLLIIIIIIIIIIIIIIIIIIIIIIIIIIII and a little beef. I'm not sure if it's because whoever's cooking is eating the meat or the people scooping are only picking veggies but it's so hilariously consistent at this location. Just do yourself a favor and order teriyaki chicken if you actually want any meat. Spring rolls are solid though but they're 90% likely to not give you sweet and sour sauce. read more

Man, i have been loving and eating lots of Panda Express lately. Stopped here after a long drive to grab something cheap and easy to eat. Love the Teriyaki Chicken plate and all. Nice place and establishment in the city to kick back on. Service was good and vibe was good. We were happy campers. read more

Came on a Thursday during lunch rush. Service was quick and efficient, the air conditioning felt amazing and everything was hot and fresh. The prices are great and there is a bunch of seating. Clean and spacious atmosphere. Only complaint is limited parking. read more

The food was uncooked and horrible. Everytime I have eaten here there has been strange things In my food. I ordered it and it came out freezing cold. No fortune cookie. No silverware. Nothing. read more

I had to pick up some supplies at a near by print shop and PE was suggested. Well it is Panda Express nothing fancy. The chow mein noodles had no taste. Before I ate mine I added soy sauce to give flavor. My son said they had no flavor. I tasted his. And yep. No flavor. They didn't taste like anything we tried adding flavor but nothing g made them flavorful. Not sure why. Do they always taste like that? I usually go to another place passing thru Carson and theirs def have flavor. I have not been there in years so I wasn't sure what to expect. Oh well. ! read more

Ordered two combo meals. Said they are out of chow mein and it would tale a. Few minutes wait. We said ok and waited...and waited... and waited. This was 11:00 and they are out of chow mein??! Not coming back. read more

Been driving by this joint for months. Tonight I was caught out late and decided it's time to roll into the drive thru. Ordered the bigger plate of orange chicken and some fried rice. We pulled past the order speaker and revealed NOBODY was infront of us. Made contact at the window and our food was waiting for us...$10.06. This amount of food will easily feed three people. I was surprised at how inexpensive the food was priced. I quickly got on that supercharged Rover and we were home in a flash. We sat down at the table and feasted like no tomorrow. As I sat at the table, daydreaming about my upcoming Valentine's Day date with a pretty little Missy, I realized this Panda Express food was TASTY. Don't get me twisted, this Chinese fast food is not like sitting down eating Chinese food from a restaurant in SF China town. We have to remember we are in the Reno suburbs, and it cost 10 dollars. I'm a little confused on the reviews for this Panda Express. My experience was exactly what I thought it would be. Convenient, surprisingly cheap, and it turned out to be tasty. I want to remind the one and two star yelpers. Sometimes I think we are so quick to review a business that we do an injustice to Yelp and the business. Don't get me wrong if service is that poor I hope you contact management and see where that leads us. But expectations must be reasonable. For the betterment of Yelp we need to exhaust all resources available and put a complete review of all issues at hand and furthermore try and correct the problems we witness. Some of you might say Chris G, you only give 5 star reviews. Yes, most of my reviews are 5 star. Sometimes we need to remember that being in the service industry is tough. All employee trainings are not created equal, and most businesses don't have tons of cash to throw around to fix all the issues we document. Additionally it's hard to keep long term employees in this industry. I want to remind us all that what you write here is permanent, and can be damaging in the long run to employees, businesses, and our Yelp community. read more

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I love panda express food!!! Sometimes: It's the bar for orange chicken and other popular Chinese dishes. This location has a hard time with efficiency and portions. I've been coming to this location ever since they opened, hoping that the one in charge would actually take everyone's feedback into consideration and make some changes. Surprise, it's still the same. Same scarce portions, messed-up orders, slow service, and a lack of customer service. After many visits (20+), I finally felt compelled to write a review. On my last visit a worker at the drive-through messed up my order. I went back through the drive-through and got it fixed. My first mistake was not double-checking my order and my second mistake was not double-checking it the second time. I had a "fool me once moment." I couldn't believe that they could mess up an order twice in a row within the time span of 10 mins. The third time, my husband went into the store to point out that the portions were off (try 1/4 of what we'd get at any other location) and they were unapologetic towards their mistakes and somewhat even gave some attitude. Other times, utensils and napkins were forgotten, service was slow, or the rice was undercooked. There was a short, magical period when service and food portions were outstanding, but that was short- lived. At the end, the negatives at this location outweigh the positives. If Gordon Ramsay made a plan of action for this kitchen: 1. Up your portions 2. Put a donation box at the window for charities instead of asking people for money before every order. Studies prove that people feel pressured to give when asked this way and that they will feel shame if they decide to not give. Some people are just barely getting by and would like to enjoy their meals without a guilty conscience. I do appreciate that panda donates 100% of their donations to charities. 3. Hire experienced cooks or provide more training. 4. Have a person taste the food before it goes out for quality control 5. Train workers on ways to remedy problems 6. Give incentives to workers who deliver great service and work hard 7. Rethink your goals as a business I see a lot of responses and apologies to lots of negative reviews on Yelp, but I don't see any action. That says a lot. You have all the tools you need to be a successful business. You have the cutest panda mascot and recipes that are more valuable than gold. I would take advantage of them before it's too late. Good luck!!!! P.S. For those willing to take a gamble with your order at this location: Double check your order at the window if going through the drive thru. read more

I went to the Panda Express located in South Reno off of S. Meadows Parkway and in the same shopping shopping center as Sprouts Farmers Market. This was a clean store, conveniently located location and friendly employees. Went with the half and half rice and chow mein. For my sides I ended up getting the new and old version of orange chicken. I felt like all the new sides were not that appealing. They use to have a sweet and fire chicken with pineapples but the no longer have that. Hope they bring it back. Anyways...pretty standard Panda experience. read more

Horrible as usual. The girls at the drive thru always have a bitch face. Never saying hi or anything just extending there hand out for payment. read more

I've been staying away from Panda Express in general, because of the poor quality and cold food (at multiple locations, as I travel different states). They are consistent....in having cold/old chowmein, the chimp wasn't cleaned properly before being breaded. I won't be returning to Panda Express, at any location. read more

Needing to grab a quick lunch and having snagged a coupon from the "junk mail" pile, I headed to Panda Express for a buy on get one bowl. The greeting and service were adequate, but no thing more than the bare minimum of friendliness was offered. The customer is just a being to shuffle thru the line of their day which requires they put food in a bowl or plate to earn a pay check. I didn't have high expectations for the food and was pleasantly surprised with the orange chicken. Moist and flavorful. I chose the chow main over rice and enjoyed the amount of onion and veggies in it. The cream cheese fried wontons were ok, tip, I took some home and put them in the air fryer for a couple minutes making them crisp and yummy instead of Luke warm, chewy on the verge of being soggy. Now the key is Panda Express should warm them when ordered. I would go again if I need a quick lunch and feel like this style food. read more

Not that a negative review of Panda Express makes any difference... Abysmal customer service, we received a free kids meal coupon (that's what, a two dollar value?) from kiddos school literally yesterday as a reward for positive trait of the week or whatnot - and today, after ordering three meals in addition to the kids meal, they pointed out it had expired at the end of the year and simply couldn't do anything about it. You gotta be kidding me. It took everything for me to not leave our food on the counter and walk out the door. Get your proverbial - together. read more

Just do yourself a favor and don't come here. They never get my order right. They always forget an item or 2. The employees at the drive thru are rude and their customer service sucks! This is my last time coming to this location. read more

Once again a total disappointment! With my order. One bowl and one big plate and they have no food on the line, what a total joke. It's prime dinner time and the they have seven people and it took 30 minutes from the time I paid to get my food. read more

Went through drive thru, fast and efficient, order was correct. Food was hot with generous portions. Even enough for leftovers the next day.

First and last time I will ever be going to Panda Express. I ordered in the drive- thru and when I got up to the window to pay, the kid was incredibly rude. They forgot my egg roll and gave me a Diet Coke instead of a Cherry Coke, yuck! read more

ABSOLUTELY PATHETIC!!! The management at this location should be fired!! We've been here probably 7 times or so and only once have they actually had all the items we ordered! And I don't know how it's so impossible for them to keep white rice stocked, every single time we're eating here they are out of half of the things we want. It was literally 6:15pm and y'all are out of half your menu?!?! I WILL NEVER EAT AT THIS LOCATION AGAIN!! read more

So I drove thru to pick up a family meal. First off, they are out of everything it seems like. When I finally settled on 3 entries and 2 sides I also ordered Rangoons and spring rolls.. Not only where they stingy (containers not all the way full) no appetizers... Don't go hete read more

No food to be found as of 5:00pm Christmas Eve. We went through a series of unfortunate events that left us on South Meadows without dinner. Work starts in 90 minutes. Go! Four of our go-to joints are closed we land at Panda Express. Definitely would not have been our first choice. Tonight this restaurant was busy (mostly carry out). However, the place was very clean and comfortable. They even had Christmas shows on the television. I recommend the Teriyaki beef and the Orange chicken. Decent food with decent portions for the price. A bland fried rice and incredibly weak Mango Iced Tea. No complaints here. Edible food, pleasant customer service which beats starving all night. 12/19 read more