I'm not a huge Chick-fil-A fan, but whenever I'm in the Sparks area with my adult children--who absolutely love it--there's no question we're going through the drive-thru to pick up some food. I usually order the nuggets. While I appreciate that they're made from real skinless chicken breast, I personally find the portion size a bit small for the price. That's just my opinion, though, as I'm not a big fast-food person in general. That said, I always believe great customer service deserves to be recognized. Colton took our order, and although he was a little quiet, he was incredibly patient and professional. He probably realized I don't visit Chick-fil-A very often because he took the time to explain the different sauces available instead of rushing me through the order. Even though none of them were really my favorite, I appreciated his willingness to help me choose a couple to try. His calm demeanor and excellent customer service made the ordering process enjoyable. Colton is definitely a welcoming first impression for the restaurant and would be a great fit whether taking orders or working the drive-thru window. Unfortunately, the experience changed when we reached the pickup window. The employee who handed us our food didn't smile or appear interested in interacting with customers. Her demeanor came across as apathetic, which was disappointing after such a positive start. Thankfully, Colton's outstanding customer service outweighed that final interaction. If Chick-fil-A wants customers to leave with a lasting positive impression, every team member should strive to provide the same level of friendliness and hospitality that Colton demonstrated. Thank you, Colton, for making our visit a pleasant one. Employees like you are the reason great customer service stands out. (Driving so no pictures) read more

Newer building and fancier covered drive thru. Would be great on rainy days to keep employees and patrons drier. Service was quick and personable. Order was repeated back 3 separate times so it should be correct....it was. Milkshake was thick...fries were fresh and crispy....deluxe sandwich was well put together . Chicken strips were way over fried. Hard as a rock. Very thin. Will return but not for the strips. read more

Chick-fil-A - Drive thru - Chicken Shop Near Me - Sparks, Nevada

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Kind customer service as always, the best chicken sandwiches and fries! We ordered the new chicken and waffles with the s'mores coffee blended and it was delish! We can't wait to go back again soon. read more

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I used to love going to this place but their chicken tenders have halved in size. There is hardly any chicken anymore and the packing is even smaller and they are still charging the same price. Disappointed. read more

Ambience very clean and inviting We were greeted when we first walked in the door before we even got ready to order our food. Great menu selection. Everyone was super friendly. I got the chicken sandwich. It's always my go to and favorite and mac & cheese. It is the most amazing flavor. My husband got the chicken strips and waffle fries. Everything came out nice and hot and so good.. Can I say everyone was super friendly . 5 stars for them read more

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First time in Chick-fil-A's and it was very clean. You went up to the counter and ordered what you wanted and they brought it to your table. The food was really good. I enjoyed it. It's a great fast foods place and the food. It's fresh. We had milkshakes and I loved them. Come on in give it a go. You'll not be disappointed read more

Chick-fil-A - Just got done ordering waiting inside - Chicken Shop Near Me - Sparks, Nevada

My husband and daughters had the opportunity to join for the Daddy Daughter date night and thoroughly enjoyed the experience. Kudos to the staff that provided a well organized and fun experience. Thank you! read more

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Reasonably good chicken. Great waffle fries. Good breakfast too. Order in the app and bypass the long drive through lines. Ambiance? My car is very nice. read more

It was easy to order food using the Chick-fil-A app. We ordered a sandwich meal with fries and lemonade and a 12-piece nuggets. The cheerful team member checked us in at the drive-thru and then double-checked our order. At the window, another happy team member gave us our food. The correct order, hot and delicious! We will be back! read more

Like many, I am a huge chick-fil-a fan! This location is my preferred one out of the two in our area even though the other one is closer. The staff is always so kind and attentive. When I had had issues in the past with orders that were wrong the team always went above and beyond to make it right. I love the events that this location holds and we attend as many as possible. Be sure to follow them on instagram for updates. read more

Stopped by yesterday to have dinner with my family for my kiddos bday. We had 2 people go above and beyond for her birthday! The first one I cannot remember her name which I am so sad about . She brought my daughter a ice cream cone outside around 7:30PM. We are so grateful for that . The second one his name was Nate Speed. He caught us on the way out when we were taking a pic . He even offered to take a sunset picture of us. He noticed my daughter had a bday crown on and came back with a little cow for her with a bday tag on it . We cannot thank both of these individuals enough !! Such a great establishment kudos to both of these individuals! read more

OK, so the Chick-fil-A in Reno has a specific line for online ordering. The one over here in Sparks seems to have missed that memo. We ordered online and then waited for all the other folks in the regular, double line to place and receive their orders. What's the point of ordering online if you're not going to have the express line for orders online? read more

hello! drive thru with tons of parking can get busy during lunch/dinner times ordered the Original Pretzel Cheddar Club combo with the Cherry Berry Sunjoy the chedder club was great, the club was tasty with the original chick fil a sauce with the waffle fries, dipping in the original chick fil a sauce is a must i dont recommend the cherry berry sunjoy as it was extremely sweet, either add more ice to reduce the sweetness if requested other than the drink, the food was great and a quick bite service was quick and delivered to the table eating inside chick fil a has the best chicken club sandwiches read more

Chick-fil-A - Chicken Shop Near Me - Sparks, Nevada

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Love chick file but this one has TERRIBLE customer service. They are completely unorganized give out the wrong order and when you try to get your correct order they talk to you condescending and RUDE. Disgusting behavior truly read more

Very pleasant staff, quick service, just pricey for what it is but it's my kids favorite and we go often.

I placed an order for pick up through the chick-fil-a site around 12:55 it said the order takes about 10 minutes. I arrived around 1:20 and the moment I walked in mostly everyone that was working was standing behind the register watching some guy with a dog and just staring at him I was greeted by this one lady she asked if I was picking up or placing I stated picking up and mostly at this point everyone kind of dispersed to do what they were supposed to while some were still watching the guy. Once I told the lady my name she went to look didn't see my name anywhere then came back to me asked what my name was again still couldn't find it until one of her coworkers went to the computer i'm assuming found my name then said they are making it now then another one of her coworkers came up to me and asked what the order was that I was picking up I stated my name again then he said it'll be out shortly. I finally received my food around 1:25/1:28. I was just disappointed by the fact that I placed it at 12:55 hoping to come in and pick up the moment I got there but everyone was just staring out the window watching this man with a dog. Along with that one of the other girls that was working stated for people to start working on the checklist that they have while working because HALF of the employees weren't doing anything. read more

I stopped in to pick up breakfast on the way to work yesterday. It's a treat after my very long work week! Chicken egg white biscuit with cheese and potatoes. How I love potatoes and this combo. Service here has always been phenomenal! It's always quicker than anticipated and everyone works well like a well oiled machine. See you next weekend if I don't see ya'll sooner. My kids love Chick-fil-A Chicken bites, so when I let them choose take out; it's here or In and out. Indoor playground in this one and it's always busy. If you're not into the crowds, opt out for their mobile app and order online for pick up or stay in your vehicle and they will get you taken care of outside. read more

Chick-fil-A - Chicken Shop Near Me - Sparks, Nevada

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Not a frequent guest, but stopped by for a quick dinner while walking the marina and I am thoroughly impressed with chik fil a! For a fast food joint, the restaurant is always clean, quick and has good service I got the chicken nuggets with fries and they were great! Tasted like actual real nuggets compared to some other fast food goop nuggets. I brought my baby and each high chair had a mat and a wipe inside which I appreciated. I've never seen that anywhere before. And all the high chairs were clean which is usually unheard of. read more

Chick-fil-A - Chicken Shop Near Me - Sparks, Nevada

This location is always amazing. It's hard to find good service at fast food restaurants, but they are always great. Tonight I went and had a complicated order but the worker was so patient and made sure she got my order correct. When I went to the window the manager was helping another employee but they were both great too! I only got one of the workers name which was Destiny, but they were all great!! read more

Chick-fil-A - Yummy cookies for the fam. - Chicken Shop Near Me - Sparks, Nevada

I came here with a friend on his recommendation to enjoy some lunch. I hadn't been to a chick-fil-a in a long time so I agreed. The inside of the restaurant was pretty clean, tables were cleared off of junk and the place was well swept and mopped! It was cool to see an outdoor eating area as it's not too common at fast food places, especially in this big shopping area, it's very welcome! I ordered the 12 piece nugget meal and the nuggets were delicious! They were very well cooked and breaded! They were wonderful! The fries were also quite tasty too! I was pretty decently surprised by this place as I never expected much of it, I was glad to be wrong! read more

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Service is always amazing. The food is always good. We have done drive thru and inside ordering. Both have been great!

You would think the customer is always right at this location but Nope They will ask you directly "do you want sauce" you tell them what sauce you want and the number of sauces you want But not once , not twice , not even three times , but this is the forth time just for context I asked for 4 sauces for a 20$ meal I'm feeding 2 different people with but yall NEVER AND I MEAN NEVER put the right amount of sauce in the bag it's like yall are holding competition to see who can not give out the exact sauces , yall expect me to eat bland chicken and bad fires without sauce yall are tripping on something that I want. I've been to countless CFA's and they always give me the exact amount of sauces including the CFA on S McCarran but for some reason this one just doesn't care enough about the customer and seems to care more about their bottom lines . read more

Came for dinner, my grandbaby loves to play in the structure. The structure is always clean and so is the restaurant. I think their chicken is good and I love their waffle fries and of course their dipping sauces. The Polynesian sauce is amazing, and I like that they have texas Pete's hot sauce, honey, and ketchup at your disposal. I always order the spicy deluxe meal. I like that it has pepper jack cheese, fresh lettuce and tomatoes. I was a little disappointed this time because it seemed like my chicken filet was a little small. But it was still delicious, and the workers are always so polite. read more

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This is one of the very few fast food restaurants that I love and usually it's my go to whenever I crave a burger.Have tried various burgers, salads and sides here. Love their chick fil a sauce. It literally goes with everything! Service is quick...not a lot ot wait time. read more

I order this morning a online order and the food is bad my sandwich is burn and also one of those doesn't have a cheese I feel bad because I have my family here and I order that to enjoy with them but that's terrible food I hope you guys check back of the house to make sure they not burn the sandwich thank you read more

Chick-fil-A - Hash Brown Scramble Bowl - Chicken Shop Near Me - Sparks, Nevada

that girl kiara in front of the shop was very rude and ugly, she was huffing and puffing , interrupting her teammates as she's taking orders to correct her in front of everybody, which took away from my friend experience. this was very disappointing to see especially from chic fil a. Also seen her snatch somebodies receipt , let out an exaggerated sigh and then said " one second " and walked away which was pretty rude watching it first hand .. hoping this actually helps her learn that customer service is more than an act and is the key to her job. As a dutch bros employee i understand how the rush can be overwhelming but a smile and manners is not optional. read more

So while sitting in chik fil a on Saturday afternoon early evening I overheard an employee talking bad about another employee and also talking bad about someone who used to work there. I have always enjoyed eating in the restaurant but after being there and hearing an employee talk bad about people it made me very uncomfortable and not a place I wanted to sit and visit oe try to enjoy a meal hearing this. I hope that this will be addressed so I can again have an enjoyable meal at a place I really enjoyed. read more

It's Chick-fil-a, iykyk! As always happy bellies and tastes great. Stopped by for a classic chicken and biscuit breakfast combo, always good and no complaints. The store is always clean and the staff is always friendly and ready to help! 10/10 recommend. read more

Chick-fil-A - Chicken Shop Near Me - Sparks, Nevada

Staff is friendly. However, every time you pick up with an online order, DoorDash or personal is never ready.. as well as the employees ignoring people. Not to mention the lady behind me, said the women's restroom is out of paper towels, and toilet paper.... do you need a designated person for online orders and better management. I have now been asked eight times by multiple staff members on what online order it is nobody knows what is going on here not even close to organized chaos. Disappointment isn't even a word for this a manager should be present at your front counter, especially busy evenings. read more

The food came out fast which was nice but the atmosphere is terrible. All the workers were messing around and yelling . The person taking our order could hardly hear us. I also could barely think with how loud the workers were. Would never eat inside again. read more

My visit today was the worst experience I can remember. It's been several months since I've been to this or any Chick-fil-A and I will never be back and I'll be sure let others know not to waste their money at this place. I ordered two orders of fries and one was so salty it was not edible. I brought them and spoke to Mikaela asking to remake them for me. She was very short in her response and said they can't do that and I would have to pay again and ask for no salt. I am fine with salt but it had too much salt. Forget about customer service and finding a resolution. I was completely caught off guard with her rude response. The worst part is she just turned around and walked the other direction leaving me standing there. You have so much learning to do MIKAELA and I hope this feedback will give you the training you really need. Perhaps you would be better off NOT interacting with customers. I hope that I receive a response from a leader or manager about my awful experience today and not all employees at this location are like MIKAELA. read more

Food is always so good! We ordered two southwest salads. One with no cheese and both with different dressings. They got everything right and gave us extra dressing as well. I'm always amazed at how efficient their drive through is. read more

Always an easy, quick grab! Their breakfast is the best and only fast food breakfast I'll eat. Chick n minis and a side of hash browns alongside orange juice- cannot go wrong! read more

Always a great experience! Went thru the drive thru for my usual Cobb Salad with avacado lime ranch. Perfect for lunch so I won't be too full, and I feel I'm eating a healthier option! Although the line may sometimes seem pretty long, it does go fast. Thankful for quick service! read more

Chick-fil-A - Cobb Salad - Chicken Shop Near Me - Sparks, Nevada

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If I could leave 0 stars I would! Waited 35 minutes for 2 milkshakes and nobody acknowledged I was even there!

Today was my first time at this location and I gotta say I was not impressed with their customer service. I needed to stop in and just grab a order of waffle fries. That was it just one quick order waffle fries there was very very few people in there there was one person ahead of me when I paid for my fries and yet I waited almost 15 minutes while the girls behind the counter if they were doing the food we're just flat out and yapping socializing having a great old time with each other literally holding my bag of fries wow the person she was talking to finished the conversation with her. It would have been different if it would have been a manager guiding her giving her some guidance something but no it was them two young girls chit-chatting about their upcoming weekend plans while they were holding my my waffle fries! So I now know that the Chick-fil-A on kietzke is the one to go to read more

I used to love this place. Really love it but their incompetence has grown i ordered 2 orders of strips and they gave me nuggets knowing Im 25 minutes away by the time i get home Time to find a new chicken fry shop read more

They take the "fast" out of Fast food . I could have went to Jersey mikes ordered a sandwich sat down ate it at field my taxes for next year in the amount of time I waited in this drive thru . I damn near ran out of gas ! read more

Took to long in the drive through. The Girl ignored me and chatted with the other girl taking orders for long time ! So unprofessional. Do better ‍ read more

I went to the Sparks, NV drive-thru yesterday - my birthday. I told the person taking my order that I wanted to 'celebrate' my bday by getting my grandson some of his favorite sandwiches. The person taking the order was SO nice. She almost 'celebrated' my birthday! I was promised cookies. I got not only 1 cookie but 2. When I was told the total cost I knew it was a little high. I think the cookies were included, but it was addressed and fixed quickly and correctly. That made the accountant in me happy. Thank you. read more