My review is based solely on an ongoing parking issue and not on the quality of the products or service. The owner of Ruby Shake Shop routinely parks his Audi in the limited public street parking spaces along South Virginia Street directly in front of Raising Cane's, Ike's Love & Sandwiches, and the surrounding businesses. Anyone familiar with this area knows parking can already be difficult, especially during peak hours when people are trying to grab lunch, pick up an order, or make a quick stop. What makes this particularly frustrating is that these spaces appear to be occupied for extended periods of time, often throughout the day, by someone who owns and operates a nearby business. Public street parking in a busy commercial corridor is a shared resource intended to serve customers and visitors, not to function as a personal parking space for a single business owner. This review is not a reflection of the products or service at Ruby Shake Shop. It is simply feedback regarding what appears to be an extremely inconsiderate use of limited public parking in an area where parking availability already impacts customers and neighboring businesses. read more

My friends and I came here for for an early evening bite. Ruby's tends to get packed and I appreciate the menu has plenty of options to choose from. There are a couple places to sit indoors and outdoors, we opted to sit outside. Our cashier, Alex was kind and knowledgeable about the menu. I opted for a bacon cheeseburger protein style and regular size of tater tots. The bacon cheeseburger was delicious and the tater tots tasted fresh and were crunchy. The prices are affordable and I look forward to returning when I'm in the area. read more

This is not your average burger joint. I came in for lunch one day, and I got the Oreo shake with the chicken sandwich and fries. The chicken and fries were perfectly crispy. The shake was nice and thick and the ranch was homemade. It was definitely a messy lunch, but it was worth it. They have a good variety of entrees on their menu. From burgers to grilled cheese to salads. I'm excited to come back and try everything else on the menu. read more

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Barely flew in and retrieved the rental before our little one says, "I'm hungry. I want fries." Visiting Reno several years ago, we are not too familiar with the area. It's not our destination, but figured we'd find food close by before driving a distance. On my search, I found Ruby's Shake Shop. Fries looked crispy and fresh in the photos and it was less than a ten minute drive from the airport. It's visible from the street with no parking lot. Street parking is available in the front. To its left is 7 eleven with 4 very tight parking spots closer to Ruby's. We parked there. The interior is bright, clean and spacious with bar window seating, booth style seating and two-person tables. The menu board is well organized, bright, visible and easy to locate items. You can skip the line and order ahead with the QR at the entrance. We ordered for dine in. With an order of regular fries ($3.99), an impossible burger combo ($15.98) with a shake upgrade ($3.99) plus added grilled onions ($.99) and mushrooms ($.99) and a hickory burger ($12.99) our total was a few cents over $42. With the portion sizes, quality of our meals and level of service, it was well worth the price. Our daughter's fries could feed two people, each of our burgers were perfectly cooked, juicy smash burgers larger than the brioche bun they filled. and the chocolate chip cookie dough shake was thick, creamy and tasted like something grandma would make (not artificial vanilla liquified milk substance). The portion size for the shake is shareable, especially combined with the seismic burger and fries portions. Definitely would be a repeat customer if we lived nearby. read more

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Finally made it here after wanting to come by since they first opened. My hubby and I had a great lunch of burgers, fries and a shake. We ordered the classic cheeseburger and were truly impressed because it was flavorful. It was a fresh and good burger! Fries were also freshly fried and spot on of what good fries should taste like--very potatoey. And then I really loved the strawberry shake topped with whipped cream! The counter service was friendly, caring and attentive. The decor inside was very comfortable and pleasant. Loved the open windows and the counter seating at the windows. We'll be back when craving a delicious huger, fries and shake meal! read more

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I wish this was around when I was still in college. I love the open air concept of the restaurant because it allows for some views of campus and for some people watching. But of course I came here for the shakes. We got the s'mores and chocolate shake. Don't let the pictures fool you, they're a lot bigger in person. They were thick and not overly sweet, which is important for me so I don't get tired of it. We also go the southern fried chicken sandwich and the super burger combo. Both were juicy and warm, definitely made fresh to order. The fries weren't too special but I suppose that's why they have the chili fries. I will say that because of this is in prime location (nearby campus) it is on the pricier side. So I think that's why they would deter most college students. Otherwise great place! read more

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Food: If you want a delicious, greasy cheeseburger, french fries and an impeccable shake with spot is for you. My husband and I stopped in for some quick and delicious food before getting on the road to drive back to the Bay. I had the cheeseburger and subbed cheddar cheese for the American cheese. The burger was hot and fresh and de-li-cious! The fries were hot and crispy on the outside yet tender on the inside. The fries were slightly small than steak fries which allowed them to hold heat longer and not to get cold to quickly. Now the star of the show was my strawberry shake. It was rich, thick and creamy and topped with whipped cream. While my burger was great they also featured hot dogs, salads, chicken tenders, onion rings and chili cheese tots and fries. The menu is varied yet specific to an old school burger joint. Ambiance: The decor is clean and modernized while decorated in primary colors and bright red. Service: The cashier was pleasant and helpful and they food was served quickly. I was the first person in the door when they opened and they happily greeted and served us. Parking: Parking is tough. There is little parking on the street and most of the other parking near belongs to other businesses. It was a Sunday and we parked across the street in the post office parking lot. Overall: Yep, this spot is a great place to visit when in need of a good burger and shake. Run dont walk and get this in your life. read more

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A few weeks ago, my family decided to finally try Ruby's. I only got a picture of my salad, but we also had burgers, tater tots, and milkshakes. The milkshakes were the Orange 50/50 and absolutely wonderful! Thick, creamy, and delicious! The salad was crunchy and big! Fresh ingredients and great toast! I was told the burgers and tots were just like homemade. We plan to order again and try some other items. read more

Ruby's Shake Shop - chicken caesar salad - Burgers Near Me - Reno, Nevada

Recently up in Sparks/Reno we had a sweet tooth for a malt and shake - we located the Ruby's Shake Shop by the UNR campus and stopped in. The seasonal Pumpkin Spice shake was creamy, pumpkin deliciousness, a definite fall favorite!! The hubby got adventurous with a malt mixture of chocolate && pumpkin spice ~ it was the perfect combination!! We also tried the Cajun fries which were crispy hot and flavorful - perfect for dipping in my shake. Service was as GREAT as our tasty options. We were greeted as soon as we entered with a warm hello, welcome in and the gal at the counter gave us helpful recommendations and even brought our order out to the table. The shop inside was inviting, spotless with a menu that was visible with tempting options that you could see when you came inside. We loved the open windows to watch outside as people strolled by with bar style seating to have a sidewalk view. Can't wait to return and try more shakes & snacks - highly recommend this spot whether you're on campus or just in the area!! read more

Ruby's Shake Shop - Chocolate/Pumpkin Spice malt & Pumpkin Spice shake - deLISH!! - Burgers Near Me - Reno, Nevada

The food here is great. The customer service is even better. I'll have to update my review when I get the girls name but she is so sweet. Every time I go she is smiling and helpful. She is always cleaning and keeping busy. One time it was just my husband and I. She had no one else to attend to so she keeps herself busy by cleaning the most random things, but again that's how to keep a place looking nice by staying on top of the little things. If I was the owner I would be proud to have her as my employee. Now on to the food. It's next to canes so it's hard to not compare the tenders and bread. Canes has better bread but that's it. This place has good tenders, hot dogs and burgers. They also have shakes and some other items. I have tried most items on the menu and the only thing I didn't care for was the toast. Everything else has been delicious and fresh tasting. The quality of burger is so much better the a lot I have tried. read more

Stopped by on a whim. Sadly burger buns were greasy and burgers were on the saltier side. Food and drink overall are on the pricier side in my opinion. Good location for unr college students. Service is fast and restaurant is clean. read more

Ruby's Shake Shop - Burgers Near Me - Reno, Nevada

Fantastic burgers and fries and shake. I didnt realize it but I had eaten in the original 35 years ago. Same great taste! read more

Ruby's Shake Shop - Bacon cheeseburger - Burgers Near Me - Reno, Nevada

This review is for the shakes. I was craving a shake and found this place and stopped. In talking to the workers I found out you could mix flavors so I tried coffee with butterfinger. Was perfect, not too sweet and just the perfect shake! Wish we had a Ruby's at home! This will be a stop when visiting Reno. Delicious shake! read more

Ruby's Shake Shop - Coffee Shake with butterfinger - Burgers Near Me - Reno, Nevada

On a whim, we decided to go to Ruby's Shake Shop and I am so glad we did! My husband and I were doing our usual where do you want to go routine when I said, "how about Ruby's Shake Shop?" Well, that got his attention quickly! FYI, the parking sucks but once you get inside, the place is incredible! First off, Ruby's is so clean and inviting! The owner was there assisting the staff and has an amazing personality. The selection of food is great if you're not on a diet:) We both had burgers (I really wanted a hotdog but it gives me a reason to come back!), I had the combo with a side of onion rings and a chocolate shake and my partner in crime had a bacon cheeseburger. All, of which were excellent! My only complaint, too much food! Lol We paid $33 for two large, fresh cheese burgers with onion rings and a shake. We could have found that price for a stale burger with reconstituted onion rings at a greasy, fast food joint. Kudos to Ruby's for making our day! read more

Ruby's Shake Shop - Thick, rich chocolate shake with my combo! - Burgers Near Me - Reno, Nevada

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I was really surprised at how good this place is.. Didn't know what to expect when I walked in. Had never tried them before or heard of them till they opened here. The burgers have good flavor , juicy and good portions! For being on the smash burger side they aren't dry and the bacon..the bacon is very good..good flavor and not cheap tasting or super fake tasting. Good thickness for a casual fast food restaurant. Not dollar store like.they have cheddar cheese here!! Over the mood about that.. They have tater tots and i was happy to see that. They are crispy and good. a little over seasoned/salty at times though.. onions are pretty good.. kinda average but not bad.. but their ranch is awesome! Lol.. The staff is always nice when I go.there is a older gentleman that works there who explained how they make/cook the burgers and food and was just so nice.. and the place is always clean and stocked up.. They have other things I want to try and cant wait to do so.. read more

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I have been waiting to try Ruby's! I managed to snag a parking spot around 2pm on a Saturday (on graduation weekend), so the visit started out well. There are lots of items to choose from on the menu, from burgers to sandwiches, chicken, plenty of sides and of course many shakes. The customer service was great before and throughout my meal. The restaurant was very clean and tidy with pleasant background music. I ordered the Classic with fries and an Oreo shake. I was happy to see they offered a combo since I didn't remember seeing it online. The whole meal came out to about $18 as the shake was an up charge. The burger was solid, nothing special, definitely something you'd see from most chain burger spots. Next time, I'll try one of the specialty burgers or chicken just to try something new. I was more than pleasantly surprised at the portion. There were so many fries I never would've been able to finish them all in addition to the burger. I believe the combo comes with a sauce on the side and I chose ranch. It was so good and tasted homemade. The milkshake was the star of the show! So thick it comes with a large straw and needs to melt slightly before you can use the straw. It had a nice blend or small and large Oreo chunks and I love a chunky Oreo milkshake. I would come back for a shake alone. Overall, be prepared for a large amount of food should you choose a combo and a shake. I'd recommend getting the shake at the end of the meal and taking it home (it'll survive the trip!), as eating everything other (like I did) will send you into a food combo. read more

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Spectacular and my new favorite! There's so much to choose from. I can't wait to go back to try out the rest of the menu, especially the fried chicken sandwich and chili cheese tater tots! I'm also going to have to try a pumpkin pie milkshake before they stop selling them. The service was friendly, quick and efficient. We waited maybe 10 minutes for our food which didn't even feel like it because we were talking about the decor and how cool it would be to sit at the bar with the roll up window in the summer. Our food came out fresh and everything was piping hot! keep crushing it Ruby's crew, you're awesome! So happy to have this in town. read more

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Quick service and a great place to grab a burger or fries. Limited seating but there are some stools outside. Friendly staff and near the UNR campus. read more

Ruby's Shake Shop - Good burgers - Burgers Near Me - Reno, Nevada

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Great food, even better service. Restaurant is clean and food came out quickly. Can't wait to return

All these 5 star reviews have to be fake just like the "manager" AI comments. No burger place gets that many 5 star reviews. None. Chili fries were soggy. Chicken sandwich was OK but not a lot of flavor. Shake clearly comes from a machine. Tastes exactly like a McDonalds shake. Burger was OK. read more

First time trying rubys and it's good. The shakes are tasty, and the fries are excellent. I got the grownup grilled cheese (just not in a burger mood today) and it was very crispy and cheesy. I'd get it again. The service was top tier and the restaurant is clean. read more

Ruby's Shake Shop - Grown Grown-Up Grilled Cheese Combo - Burgers Near Me - Reno, Nevada

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Food is fine but way overpriced for the location it's in, which caters to the college student population. I'd much rather take the drive and go to in n out. If this place wants to be more successful for college students, I'd just recommend bringing down prices. Milkshakes were absolutely delicious and worth the penny, but for a mediocre burger and some fries, the price is a bit outrageous in my opinion. Service was friendly though and the place has a clean and fun diners vibe. read more

Ruby's Shake Shop - Burgers Near Me - Reno, Nevada

My friend wanted a shake so we decided to stop in, decided to try some onion rings as well! The restaurant is very well cleaned and maintained. The onion rings were good, the shake was great! And the shining star is the service - everyone we spoke with was kind, helpful, energetic and really went out of their way to make our experience great! Thanks! We can't wait to visit again! read more

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Although it isn't my top burger in town, the friendly service, tasty food, and quick prep make it a good option. read more

Ruby's Shake Shop - Loved the fries!! - Burgers Near Me - Reno, Nevada

Parking is a pain, but the food and shakes are worth it! Their fries taste fresh and are always hot, crispy and well seasoned, plus very generous portions! I've only had a burger here once, and it was good. I do not care for most sauces, so my burger was without, and it was a bit bland. I wish the meat was a bit more seasoned. The shakes are delicious, truly the perfect consistency! The workers are always so kind and prompt, and the food is always fast. There is a good amount of seating, and the inside is nicely decorated and always super clean. I'm glad I found this spot :) read more

Absolutely amazing service, especially for a fast food spot. Staff was very personable. Very clean eating area and bathroom. Food was great, but the milkshake is without a doubt the star. Perfect consistency and flavor! read more

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This place is amazing. I've been here multiple times already since they open. Any review you see about the food not being fresh or the service being bad has got to be a competitor because a lot of people just complain to try and get something free. I know for a fact that their ingredients are fresh tonight. I got the street dog with fries and a lemonade, and it was absolutely amazing. They cooked my hotdog to order. I like mine a little burnt the fries were crispy and delicious and the lemonade was iced cold and a perfect balance of sweet and sourness. Anybody who claims this place is overpriced obviously haven't dined out lately. Their prices are very fair, especially for the area. They are in right next to the university. Also the owner Kevin is an awesome man. He's very helpful and accommodating, and I've seen him interact with his staff he treats them like gold. read more

Ruby's Shake Shop - Street dog and fries Yum. - Burgers Near Me - Reno, Nevada

We decided to give it a try after driving by near the university. My husband liked this place back when he used to go to the OG location in SoCal. We weren't hungry but wanted to try their shakes. I got the cookie dough shake and we pretty good and my husband got the coffee shake which was also pretty good although my preference was the cookie dough because it had cookie chucks in it. Comes with a spoon and straw. The seating is small inside but pretty nice at the bar seating with the garage door window openers so you can look outside and get fresh air while hanging out. Parking is limited/ difficult though. More of a university hangout. Hoping to try the food next time around. read more

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Great food, great service, would (and will) definitely be coming back again! The establishment was very clean and tidy, and had a nice atmosphere. Thanks for leaving an awesome first impression on me! read more

We had an enjoyable dinner and milk shake at Ruby's Shake Shop. My grandson had the chicken tenders and grandma and I had hamburgers. In all honesty, the food and service was excellent, and the shake definitely was a 10 per my grandson. read more

We stopped by Ruby's as we passed through Reno and really enjoyed our dinner! The burgers and fries were delicious as well as the shakes. Our favorite part of the visit though was the service! Sophia and Allen were incredibly kind and helpful. 4.5 stars for the food, 5 stars for the service! read more

It was a nostalgic visit to the old Ruby Shake shack in Huntington Beach. Good food good shakes a little expensive but what isn't these days? read more

Food taste great and good portion of burger patty, vegetable was fresh. Ordered classic, guacamole and bacon burger with tater tot's, fries and onion rings. Loved the sChocolate, Oreo and Oreo mint shake. Service was fast and easy. Ambiance was good, we was greeted when we came in and the place was clean especially the tables. The only complain was the price. Too pricey for the area. read more

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Great food and really fast service. The customer service even better!!!! Best place to go on campus!

It's pricey, $66 for BDL bacon CB combo w/malt, western CB combo w/malt & 4 chicken fingers w/ff & malt. (ate there) it was good. I wanted a fountain drink told her to put it on the to go order I was going to order when we finished. No pay for it now. To go order CB combo w/malt $23. I won't be back, HELLO In n Out! read more

I was really craving a shake today; and one of the only places open was Ruby's, which was great because me and my boyfriend have been wanting to try it out since his ironworker buddies have been telling him to try it, they visit every lunch time. The atmosphere was fun and cool! Very clean and smelled great. What originally was just for milkshakes turned into a grilled cheese and onion rings which were huge! And of course the yummy milkshakes, I got a mint chocolate chip while my boyfriend got the cookies and cream:) the food and the milkshakes were very good and hit the spot exactly how we anticipated. The service was sweet, two girls were nice the moment we came in and who I'm assuming was the boss was very welcoming. We'll definitely be coming back thank you! read more

Ruby's Shake Shop - Milkshakes - Burgers Near Me - Reno, Nevada

The food is incredible, I especially like the mint chocolate chip shakes. The service is very friendly and attentive. The ambience and vibe is almost retro. I do like the window seating bar. The burgers taste great, the bacon burger is great. read more

I found the best french fries in town. Ruby's serve them fresh and just right. My husband ordered a chocolate chip milk shake and it was delicious. We will be coming back to try their highly recommended cheese burgers. Service was great, the staff are friendly and the place is very clean. read more

Great diner with delicious food and some truly amazing shakes! The ambiance has that classic, welcoming vibe that makes you want to linger. It is a bit on the pricey side, and parking can be tricky at times, but overall it's a spot I really enjoy. read more

Ruby's Shake Shop - Mexican Street Dog with Tots - Regular! Delicious - Burgers Near Me - Reno, Nevada

So. Where to start. I was welcomed in the store with a very warm "Welcome to Rubys" I looked over the menu boards and they were very patient with me as I had a few questions. So I decided to get their classic cheese burger combo, with their fries and a shake. The cheese burger was perfect, I asked for cheddar cheese instead of american. It was cooked to perfection, and even had a nice little bit of a crust. The fries were some of the best I have had, it was very hot and fresh, and seasoned with a nice flake salt and pepper. Then for the shake, I got the orange 50/50, It was to die for, and tasted just like an Orange Cream Popsicle, just like when I was a kid, it was so good I ended up getting a second one before I left. I will definitely be back again soon. read more

Ruby's Shake Shop - Classic cheese burger with cheddar cheese combo, with the orange 50/50 shake. - Burgers Near Me - Reno, Nevada