There are some restaurants you visit for the food, and then there are places you visit because they hold a piece of your childhood. Sonic has always been the latter for me. Friday nights meant pulling into a stall, hanging out with friends or going on a date, and getting that unmistakable drink in the iconic cup, a burger wrapped in the silver Sonic paper, and hot, crispy fries. It wasn't just a meal it was an experience. Unfortunately, this visit felt like that experience has been stripped away. The fries were cold, my drink came in a plain plastic cup instead of the classic Sonic cup, and my burger was tossed into a generic box instead of the familiar silver Sonic wrapper. Individually, those might seem like small details. But together, they're the very things that made Sonic feel like Sonic. Branding isn't just a logo it's the memories people attach to it. When you change all the little touches that generations grew up with, you lose part of what made the brand special. I hope the food quality improves and that Sonic remembers that nostalgia is one of its greatest ingredients. Sometimes it's the little things that keep people coming back. read more

Ordered a blast, shocker all ice cream barely any add in of what I requested. On top of that that was hair in my blast! Disgusting!!! This location is usually ok but definitely won't be back! read more

Sonic Drive-In - Hair in food - Burgers Near Me - Reno, Nevada

People who served me my food had an attitude from when i was ordering to when i received my order. It did take about 15 minutes just to get my drinks and milkshakes. After we did receive our drinks our drink order was wrong but it had already took too long to get them we ended up driving off. Overall experience i would not go back to this place specifically which is unfortunate this is the only sonic close to me. read more

Every time I make an order at this location, my customizations are wrong :( just placed a order and my bacon burrito that I removed the bacon from because there isn't a meatless option, had bacon AND sausage. My partners meal was also wrong, and there's no way to deal with this issue in the app which just suckkkssss read more

Unfortunately the last few times I've come here I've dealt with rude staff and stale food, while this afternoon I didn't have to deal with bad food, the service of the staff was incredibly off. I usually will substitute a base for ice cream when getting iced drinks, and today I wanted to try the new unicorn slush. I was told "I have to have it as it comes, they have to make it that way" which is not true at all. When getting to the window the lady was very abrupt with me and upon handing my food did so with a silent thrust and a shut of the window. It's sad because I've always loved the air of sonic and the food is usually pretty good. But perhaps I'll be better off going to the one across town. read more

Highly disappointed. I haven't been in years. The sweet tea was not sweet. The corn dog was not crisp. The fries were soggy and not Crisp. I don't know if I'll be going to this location again read more

I didn't catch her name, the receipt says Mikell, but the person running the window and the drive thru speaker needs a raise. I came through with a big order and it was super busy tonight. she was so polite, kept the line moving, was talking to the drive thru speaker, running orders and didn't miss a step. 10/10 read more

On hot summer days we occasionally stop by and like to try out the new drinks they have and also order our usual nerd Slushie and ice cream sundaes! They have reasonable prices for fast food treats and the service is usually pretty good depending on the time you come because it can get pretty busy. read more

Took long to prepare food,guy was standing in there talking instead of giving me my food and he smashed my food. Very disappointed.

OK, so I know it's not the healthiest option. But I got a text saying that today was foot-long hotdog day. Now who doesn't like chili dog once in a while? But a foot-long, quarter pound hotdog, with chili and cheese... The only thing better is half price. So for $1.99 you can get a foot-long chili dog. They do have a limit of five. But the way around this if you have a big family is just too order in the app, drive-through, rinse and repeat. After ordering five foot-long hotdogs for $10, I went through the drive-through and the guy that was serving me was extremely nice. Just had a good attitude. Got to be difficult to have such a great attitude and a fast paced fast food business. These things are huge! Don't forget to put in the promo code... Also I got some gift cards with two bonus five dollar gift cards so I use the app and I am able to use the gift cards after loading them on the app. Seamless... read more

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Gods always good. One time I asked for extra fudge and mnms and got neither. This most recent time I ordered online it took forever to actually come out to us. We just wanted to be big backs and when we finally got handed our food it was so messy. Ice cream all over the cup and bag of food. The Fritos wrap thing had almost no chilly in it basically just a bunch of tortilla. And the food wasn't hot. read more

Sonic Drive-In - The frito thing. There was a mess all over the rapper inside and out. - Burgers Near Me - Reno, Nevada

When you buy fries here don't expect it to be full. It will come 3/4 of the way full and the manager said they only can fill it to that amount. read more

Sonic Drive-In - Groovy Fries - Burgers Near Me - Reno, Nevada

I'm a big fan of leaving reviews on low star locations. Not sure what all the fuss is about. Sonic is sonic. You get what's expected. Drive thru was empty, only took a few minutes to get my chili cheese coney combo with a medium flavored Dr Pepper. Parked and ate at an empty stall without a kiosk. Someone pulled up to an ordering stall next to me and was able to order very timely, got their food just as fast. Sonic is fast garbage food, compared to the one in sparks this location actually tastes less dehydratingly salty. The only real bummer about this spot is the location itself. The building and signage is looking rough, there's a lot of old stickers and paper signs on the drive thru window that feel kinda grungy. The driveway from mc carran into the parking lot has a massive pot hole and there's active construction behind the building. That's the only downside. The food isn't gourmet, but it's sonic drive in for gods sake. Reviewers should be a little more realistic about what they're ordering. read more

Lol. A rainbow slush was completely blue. She said its because she made it upside down???? Sure! I believe you. She offered to make a new one. Lol. Absolutely i love to sit in in the 100 degree day 8n the car while you fix your upside down mess. This place is a joke. No wonder it only has 2 stars. I would give it none. read more

Sonic Drive-In - This is the rainbow slush! She said she made it upside down. Sure. I believe you. Millions of others wouldn't, but I do! NOT - Burgers Near Me - Reno, Nevada

I am doordashing. It says in the pickup instructions to wait at stall and push button. I was sitting there for 12 minutes before someone asked for my order. I told them pickup for DoorDash. They said I need to go to drive thru! That's not what the app said. So then I had to sit in drive thru for another 10 min. That's over a 20 minute wait. I'm doing this for money and the customers said they almost cancelled their order. Which meant I would have driven 20 minutes without getting paid for it! I cannot speak about the food as it's not mine. But whoever runs the sights are Horrible! read more

Great food fast service very nice staff would definitely go again. I love the chili dog.

Love the food here, really liked the girl who asked if we would like to try certain foods, and then also recommended certain drinks to try as well read more

Sonic is a holdover from living several years in Oklahoma. Love their Cherry Limeades! Today I ordered burgers, tots, cherry limeades, and breakfast burritos for tomorrow so I can focus on my holiday baking and not worry about fixing breakfast or dinner tonite. Burgers are consistently good, not great but good for fast food. Breakfast burritos , however, are excellent. Meaty, cheese, tots all rolled into a flour burrito. Usually access through the back, but today it was closed and locked. I had to drive through the oil change place and maneuver to the front entrance. I'm thinking this must be a fire code violation of sorts. Four Stars today. read more

Gross, the worst food. Burger was served cold, after 10 minutes of waiting to flag down the waitress that served it to me, she said I would receive a credit, never did. This was my Second visit to the place, horrible service, gross Food the restrooms were non-op. read more

1.5.24 update: I tried to give this Sonic another chance, but it's a no-go. I mobile ordered ahead and pulled into a stall when I arrived and checked-in. After waiting over 5 minutes, it said my order was coming out. I waited and waited and waited. I finally pushed the button to talk to someone and explained the situation, to which they told me to wait in the Drive-Thru line when I shouldn't have had to do so. Now after waiting 20 minutes in the Drive-Thru line I get up to the window and ask for a refund and explain that my food should have been ready 25 minutes ago. They would not honor a refund but offered to re-make my food fresh, threw in a small shake, and gave me a coupon for a free limeade and tater tots. Even though they re-made the food, it was warm at best and the pickled fries were soggy, the mozzarella sticks were gummy, and the hot dog wasn't hot and they put way too much relish on it. I'm really not one to complain, but the food was terrible. From beginning to end, I spent 45 minutes there. However on a positive note, the strawberry milkshake and blue raspberry slushie were great and the manger was nice and apologetic. read more

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Cashier inattentiveness led to mixup with payment. Personal information was compromised in the process. Had to cancel my credit card. Burger was good tho lol. read more

came here last night. ice cream is always bussin but the food is trash. the burger patties taste like gross frozen ones that you can microwave. the pretzel / cheese tasted awful too. i've never had a good experience with their food in my 28 years of life but their ice cream / slushies are always perfect. read more

I made an order through the app. At first the worker tried handing me my order without my drink, and once I let him know that there was a drink he returned with this. ‍ This location always seems to mess something up with your order. read more

Sonic Drive-In - Burgers Near Me - Reno, Nevada

I just picked up an order in the drive thru. Live a 4 minute drive from business. Got home to super cold tots/fries The meat on the smash burger tasted bad and like it had been cooked in a microwave. The chicken in the wrap was so rubbery I almost choked! For the price I paid and couldn't eat a single bite is ridiculous!!! I will never eat at a sonic again!!! Very disappointing since we usually like their food. read more

Location constantly gets my orders incorrect i naively gave them the benefit of the doubt for far too long, the orders I place are not too complex and i would say im not too picky of a person however when i order one item like a double cheeseburger plain and get single patty it makes me wonder if they read the orders they often screw up my order of ice cream and the ad ins which is pretty simple, not sure what the deal is but i often leave disappointed and feeling as if i wasted money on food i didn't even get read more

We've gone to Sonic out of sheer convenience because their menu includes more than just burgers. I tried the chicken strip/tender combo and the beat thing the box were the tater-tots, the chicken was just plain sad; I should have gotten their popcorn chicken, at least those are pretty decent. Oh well, lesson learned. read more

Sonic Drive-In - Crispy Tenders Dinner - Burgers Near Me - Reno, Nevada

Terrible service. They used old nasty oil so our tators were black and tasted disgusting, they made both of our burritos wrong, the pop corn chicken was also fried in that same oil. We threw away our entire order. read more

On 4/14/2025 at 2:30 pm, stall number 13. Employee took my order. After about 20 minutes, I went to front door ask where is my order. They said cannot find in the system. It is very bad customer service. read more

Had a great experience at Sonic tonight. We stopped for shakes and they all came out quickly, perfectly delicious, and the staff was super friendly and helpful. We haven't been since the building has been updated, looks very nice! read more

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Yet again Ive not learned my lesson. Tried this location and it was terrible. Good: Not busy at the 12pm hour, easy access off McCarran Blvd Bad: CC terminal at the unit did not work, gentleman had to take it inside for payment, he was rude about it. Fries were hard as wood, cold . Hamburger was okay however looks like they just slapped it together. Dry. No mayo or mustard or anything on it. No napkins No Straw. The drink was correct A young employee was out in front and maybe on a break, but in front of customers sitting outside She was having an inappropriate cell phone conversation that shouldve not been heard by customers Garbage can outside was so full, overflowing everywhere. read more

Kept giving this location chances; and it still is disappointing everytime. I've cream machine is always broken, milkshakes with the smallest amount of M&m's, Oreo etc. And super slow service. read more

Went at 7:30 pm on a normal Sunday night. Wanted some mozzarella sticks and cherry limeaid. Please tell me why everything is turned on and they are completely closed. No signs, no staff, nothing. Nothing at all to infected that it is closed or there is a problem. Like this store is the worst. So disappointed. I hope those involved are punished for their complete disrespect. PS: I get it. Fast food is hard, but would it kill you to at least put up a sign saying "sorry we are closed" read more

Use caution if ordering on the Sonic App. Will state that the store is open till midnight on weekdays but they close at 11pm. So if you order food in that one hour window you will arrive to find no lights on and no one to explain the issue. One would expect the store's official app for online ordering to have accurate hours but this is for a fast food chain whose entire gimmick is being stuck in the past. So I guess this is just a part of the Sonic drive in experience. :/ read more

I've been in Reno for about 7 years and this is the first time I've eaten at Sonic. From what I observed there was an outdoor eating area, and a couple of stalls where you can park your car to order when ready. My roommate and I looked throughout the menu and we both agreed that we were going to order some type of slushy drink; that's what Sonic is known for! Not to mentioned we arrived around 10pm so Sonic was having their "half price after 8pm" special. That's half price on any shakes, floats, and ice cream slushes! With these hot summer nights, a slushy sounded so appeasing. So we ordered a large Barq's Root Beer Float and a large Strawberry Real Fruit Slush. Now as always, my favorite part, the food. I'm not a huge fast food type of guy, however we were both very hungry and ordered the Crispy Tender Dinner, a small sized mozzarella sticks, a Chili Cheese Coney, a Quarter Pound Double Cheeseburger and a small sized popcorn chicken. The order was successfully executed and delivered. My highlight was that Barq's Root Beer Float. If you're looking for a tasty and refreshing way to stay cool during these Reno summer days or nights, chill out with a slushy from Sonic! read more

Sonic Drive-In - Our well delivered dinner from Sonic - Burgers Near Me - Reno, Nevada

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Night Shift Manager sent me on my way with threats when all I wanted was my complete order or information on how to get a refund. Ice cream machine was broken and that was not communicated when order was dropped off. I had a vanilla ice cream in a cup only $2.16. I was told by another employee to wait he'll give me a small vanilla shake. I waited for a while no shake. A few more minutes passed then asked if I could get the shake since it was for my 6yo son and that's when the manager came out and threatened to call the cops. He wouldn't give us his name. Took a picture of our license plate. And was screaming at me and my husband to leave or we will be arrested. And still didn't get info on how to get a refund. According to "the manager" on duty- If you get the wrong order or don't get part of your order and you complain he'll personally see that you get arrested and 86'd read more

This Sonic location is very hit or miss. Every time I have gone on my own I have had no issues and the only mistake has been a hot dog instead of a corn dog in a kids meal. It has been delivered in a timely manner and the workers have been very polite. I have ordered through the app every time. Contrasted with every time my husband goes something is wrong. He also orders through the app every time. The order is wrong, either having the wrong food or it is missing some thing that was supposed to in it. It takes so long he has to press the button to talk to someone and ask for the order 15-20 minutes after the screen says it's coming. Tonight he was told the slush machine was broken, and was told they could do a drink or a shake instead of the ordered slush. Okay. The drinks were fine. He also ordered two shakes and both were wrong. One was supposed to be an Oreo-Reese's-Hot fudge shake. It had a little Oreo and a little Reese's and no hot fudge. The other was supposed to be an Oreo-Hot Fudge. There were Oreos on top and underneath the cream was plain vanilla ice cream. We have both gone at different times, different days, different orders. We once went in two different cars and my order was delivered within minutes and he NEVER got his even after buzzing in and talking to them twice. Wish I could tell you what makes the difference, but I have no idea. read more

Just had UberEats deliver from this location. Delivery was great. My order was almost 100% WRONG! The limeade is right. That's it. I asked for no relish on the hot dog. I do not like sweet relish...at all. Thing was so smothered with extra relish that the bun was soggy. The hamburger? Not even the right burger, let alone does it have the diced onions and extra (dill) pickles I ordered. The tater tots are right. I did get those. But not one of the dipping sauces I asked for. Not one sauce of any kind. Absolutely unacceptable. I work just down the street but couldn't get away to go get lunch myself. Expected so much more. For example, some of the order to be right. You've lost a customer completely. When I can go get lunch myself going forward, I will drive on past this Sonic. read more

Sonic Drive-In - Hot dog and sweet relish (gross) soup - Burgers Near Me - Reno, Nevada

We came for 1/2 price shakes for a Valentines promo. We ordered on the Sonic app, which was easy to use. And once you arrive you let them know which stall you're in, and they bring out your food. The menu screen even gets loaded with a hello message with your name on it and lets you know your server's name and when the order is on the way. I got the Oreo Cheesecake shake and loved every bit of it. My husband got the salted caramel shake which was equally as tasty, but I always prefer cookie or a little crunch in the shake, rather than just smooth ice cream. It was a good experience. We have eaten here a few times for hot dogs and burgers, slushes, and shakes. Endless varieties of drinks. It's so hard to choose. I like the Chicago dogs. And the tots. We don't get over to Sonic as often anymore, living across town. But it's worth the drive every so often. You eat in your car and order at a menu in a stall. But as messy as the kids are...and prone to spills and drips myself, I usually prefer to eat at a table. Eating in the car doesn't usually happen in our vehicles if we can avoid it. read more

Sonic Drive-In - Oreo Cheesecake Shake - Burgers Near Me - Reno, Nevada

Pretty good food, icecream is the best and worth it. Price is good and not pricey. Chicken is crispy and the sandwich on sale 3.99 is way better than the burger from Burger King. Same ingredient except made with sandwich and burger. 5 stars to Sonic! read more

Sonic is my guilty pleasure, and if you have their app there are always such good deals. I love mozzarella sticks and they have some of the greasiest and best. All of their limeaids are also great. Fast food places consistently forget items and sonic is not one of them. They always get everything right. Sometimes the wait is quite lengthy, and I have even placed an order ahead and had to wait an extra 40 minutes on top of that, so that is where this spot loses points. read more