I was excited to see a Panda Express in Robinson Township. Beautiful on the outside and nice on the inside. I've been through the drive-thru a couple of times and decided to go in for my first time. As soon as I went in, there were 2 young girls in front of me in line. When it came to my turn to be served the girl taking the orders refused to work any more and said "I'm tired" and refused to serve anyone else. The manager immediately took over and I placed my order. It was very rushed and she didnt give me any time to look at what they had, so I just went with the orange chicken and side. The following employees attitudes were exactly the same...not very good customer service. It was a very bad first impression....NOT ONLY THAT.....I get home and what do you know, a disgusting black hair mixed in with the food. I immediately stopped eating and spit out the rest. I am so grossed out and disgusted. The place is gorgeous, but these employees could care less. Its only been open for a few months. Such a disappointment and just grossed me out. 1/25/18 - No messenger on yelp is enabled to get in contact with Derek T. from this location. read more

Panda Express - Chinese Near Me - Pittsburgh, Pennsylvania

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Update, after trying this Panda Express again, the ICE MACHINE is still down. They put a bucket of ice water in front of the machine because the machine doesn't work. Look at the other reviews on this place. Other people are complaining about it too. So, tonight we decide to give it another try, STUPID ME, we order $47 in food online and when on the way to pick up the food, I get a call stating they don't have the food to fill the order. I said ok, give me a refund. He says he can't and that I have to call corporate to get my refund. I was not happy at this point and asked what the number to corporate was. He told me to Google it...OMG..."no problem mr. Panda, is there anything else I can do for you today? So I Google the number to be told that I will get my money back in 7 days. I could get past it all, but you don't even have your own corporate number. You are exactly what your social media rating says you are. Are you really that broke that you can't afford an ice machine? It's been broke for at least 6 months!!!! read more

Good food and quick but the girl at the drive thru was snippy and didn't even give us our drink. Coming from someone in the retail/ customer service industry, Yes your busy, but take time to acknowledge your customers. It will benefit in the long run. read more

Very dissatisfied with food quality. We went thru drive thru. I had ordered the Beef Broccoli with Chow Mein. There was no beef!!! Just broccoli with a funky taste loaded over old Chow Mein that was tasteless and dry. My husbands meal was no better. My son picked at his meal but it did not look appetizing at all. This was our first visit to this new location- very disappointing. read more

Quick and simple fast food. Pleasantly surprised. They let you have a sample to make sure you will like your meal. We had the Shanghai angus steak bowl and the orange chicken/honey sesame chicken. Fried rice with both. Both good meals. Slight spice with the steak. Reasonable pricing. read more

Food is awesome. Service is fast. But there is no changing table. Kneeling on the bathroom floor and balancing my child on my knees to change his diaper ruined the whole affair. I urge management to install changing tables or at least a counter. read more

Food is gross way over to cooked and old been sitting out for hours and employees are very disrespectful. And not professional at all

This was my first time ever trying this place. The environment is very welcoming, as well is the workers. They are very helpful and offer samples, which is helpful to anyone who is picky about Chinese or just not sure what to get. It's also a lot of food for the price which is a great bonus !!. I will definitely be going back more read more

Just wanted to give a shout out to the young lady at drive-thru. She was very polite and accommodating. Without specifics, she attended to my special needs and was very professional and kind. My receipt says "Server:Justice G." I say "Great guest service! Thank you." (Also, I meant to give 5 stars but app wouldn't let me change it (?) read more

Loved this place in Chicago and couldn't wait for it to come to Pa. been through the drive through a few times, they are just so RUDE! Thought it might be me the first time, but nope ...rudeness, I left the drive during the order. Such a shame. Won't ever be back. read more

I ordered through door dash they took two hours but my chicken was burnt my chow mein was hard and had no veggies in it I couldn't even eat it all I would like a refund if at all possible and I will not be ordering again the Chineese food in my small ass home town is better than Pittsburgh Panda Express read more

We arrived at 8pm on a Wednesday night and were told that they were not making anymore food, that our only options were what was currently available - the only side was fried rice, there were only 3 proteins, and basically no vegetables. How do you stop making food over an hour before you actually close??! Frustrating since we had actually gone out of our way to go to Panda Express for dinner with the family and ended up having to go to another restaurant altogether to get dinner. read more

Worst food I ever had, rice was terrible. I threw it in the garbage. Don't waste you money

The restaurant was good the day they started but lately the chicken wasn't good they don't remove the fat like they used to do.

This place is terrible! I've come here on several occasions and have been told that they they don't have basic entrees like orange chicken ready. I've also gone to the drive thru, paid for my food, only to be told that I need to wait in a parking space until my food is ready on two different occasions. I recommend avoiding this place and just going to a restaurant....you'd probably get better tasting food faster. read more

I haven't had Panda Express in a long time like 15 years. Pretty excited that we finally got one here. I decided to carry out. I am pretty happy that they have a decent amount of dairy free items, I thought I'd be extremely limited on what I could get. I decided to get the bigger plate to see if it's good. I decided to get Kung pao chicken, mushroom chicken and Shanghai angus steak. Large mixed veggies and chow mein. Holy crap when it says spicy oh lord that's crazy hot. I won't be getting that again. The chow mein was dry from sitting out probably for too long, I'll probably get the rice next time. The steak and mushroom chicken was pretty good. The mixed veggies definitely wasn't worth the 4.00 and something they charge. Overall pretty good. I'd probably just get the plate with 2 entree's and a side of rice. The only downside I had in my experience was when I ordered the large veggie side the girl just left! She didn't say oh we are making more... nothing. Then the guy told the girl at the register what we got and that we were waiting on large veggies... but no one told me that they were cooking more, I finally realized what was going on when he told that girl. I mean it's not hard to tell the customer at that time why they keep leaving without filling the box. Then the girl completely forgot to ring up my large side mixed veggies even when her coworker said twice and we even said it too. read more

Shame on you Panda Express! I ordered 2 plates, spring rolls, a water and an iced tea which totaled $22.23. I needed to wait for my food because I wanted the super greens as my side and they said they make them fresh and they would bring it out to me. Well, my son finished eating and I still didn't have my food. I walked up to get a box to take his left overs home and asked for a refund for the food I never got. The manager asked me for my receipt and I informed him that I didn't get one. He refused to give me a refund because I did not have my receipt. I showed him on my phone where the $22.23 was taken out of my credit card account but that wasn't good enough. He needed the receipt. THAT I NEVER GOT!! My son and I stood there for a good 10 minutes stewing because the manager said that he would have to check with his manager. He asked me to sit so he could wait to hear from his manager. By this time we were already there 45 minutes and I was starving. I told them to shove it up their a$$es and walked out. What's a girl to do? Take it online and tell everyone else what horrible customer service this place has. Seriously - in what day and age do you not get refunded for food that you did not get? read more

It's 49 degrees outside and they are running the a/c inside. Food got cold quick and so did I

I love panda Express. I moved here from California and I was hoping there were PE in the area. Thank goodness. The food is the best fast food ever. Healthy choices with vegetables aplenty. If you don't want rice or noodles you can get the veggie side. Everything is delicious and always reasonable. You can count on it. I get the beef and broccoli. Or chicken and green beans. Hubby gets Kung pao chicken. read more

Two hours after eating, we are both still rifting up our food. Never have I ever been so nauseated after eating a meal. Had the orange chicken which was all breading...no chicken inside. Also had the Treasure Chicken. Was dried up and had everything in it except "chicken". We ate around 6:00 so you would think they would be prepared for a dinner rush with fresh hot food. Nothing we ate was hot including the white & brown rice. We pretty much threw everything out. I have never wrote a review before on anything until now. Disgusting! Disgusting! Disgusting! read more