I'm pretty disappointed. I love Panda, but wherever I go, I ask for white vinegar on the side and the staff happily obliges. This location, however, refused to give me something that- I feel - enhances my meal. Do they have white vinegar? Yes. Would they allow me to have some? No. It sounds dumb, but this is the difference for me between going somewhere else or using this establishment. Safe to say, I won't be coming back. #freethevinegar read more

This location always has a good size line no matter what time a day it is. Earlier this week I walked in... only one cook and one person on counter. Terry was taking care of the front counter by himself. A never ending cycle of serving and helping them at register. He did it for a while because he looked exhausted and at one point left to use restroom because he couldn't hold it any longer. Despite that he gave every customer great quick service. 5 star service for sure! read more

Ever been to a restaurant and felt like the employees did not want you there? Well, that's how my family and I felt when we visited Panda Express in Paso. I think the manager (who was an older Asian man) was filling our order. He was kind of rude to my wife, was not very kind to me, he skimped on our main dish and screwed us on noodles and rice. Skimp on the rice??? YES!!! Our two-item dinners were like a small one item dinners. There is no more of an uncomfortable feeling that one can have, than when patrons feel like they are not wanted of welcome at a resaurant while they are eating with their family. Sorry Panda...... I won't be coming back. read more

90% of the time the line is very long so that means wait time befor ordering is about 25 min but on top of that there always out of 2 or 3 items POOR MANAGEMENT!!!!!!!!! read more

Came in at 5:00 and ordered a family meal, plus drinks, etc. SHOCKED they were unable to make change for a $100 bill (meal total was over $50). I didn't see any signs posted saying large bills were not accepted; I checked to make sure before ordering. I had $200 in cash and was turned away because they couldn't come up with $40ish in change between 2 registers. What?!? Crazy!!! Haven't been here in months, and today reminded me why. Last time I was there, SLO county health was investigating another complaint. Should have known better, unfortunately. Way lame. read more

Really good food and good service! Sometimes the line can be long but they can't help it if they're the only panda in town! Worth the wait :) read more

Seems like most people behind the counter are in training with confusion abounding. Was actually in line at store when decided to order online because the line was taking sooo long. Told order would be ready at "6:57pm". Actually went up to counter at 7:15pm, still waiting in sitting area, to ask about order. Seems they lost it. Finally received meal about 7:23pm. Total time spent in sitting area - about 35 minutes. Missing out on Battlestar Galactica binging. read more

They changed their recipes or technique? The mushroom chicken and Beijing beef is always on my families plates, we come here about once a week. Terry is a nice guy who is working hard and trying to get people served, he seems to have a limited vocabulary in English so he can come across as rude. I do t see it. But now that the fried rice is basically white rice with mixed frozen veggies (peas, carrots, corn) with maybe a little soy sauce, it's gross. The mushroom chicken is completely different, this visit 8/26/15 the mushroom chicken was smothered in a very dark hoisin? Sauce? The Beijing beef is bland and no longer crispy, almost like they steamed the breeding on the beef. I hope it's a fluke since we come here about every week. We already have a limited choice of Chinese food in the area and this was a standby, but now I will avoid it. read more

It's 920 on a Saturday evening and there are 9 people working. There is a mountain of orange chicken and nothing else. People keep getting told to get a bowl with orange chicken. Worst panda express I've ever been to read more

No no no i can't believe what Panda Express is turning into this is a disaster never going back because first of all you pay like $8 for a plate and they hardly gave me anything.Also they are really slow and my plate looked like they ate it PLS NEVER BUY PANDA ITS A WASTE OF MONEY!pls read more

Had two dinners delivered, ordered orange chicken. Have no idea what we received but the chicken had a vinegar flavor, not orange chicken. Chow mein was dry and lacked taste. We usually enjoy Panda, I assume it is the Paso location. read more

Really not impressed with the portion size of the orange chicken at all. When your Order online it shouldn't change the quality or quantity of what you get every single time you go in. Probably will never be back. read more

Panda Express - Not impressed at all panda. Look at how much orange chicken is in the panda bowl. - Chinese Near Me - Paso Robles, California

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I usually avoid large corporate restaurants...but my son was craving Chinese food...Anyway, this fast food pseudo-Asian restaurant would get 2-stars for taste and selection...but it gets an third star for the staff's kindness. After our order was delayed, the server came over to our table and gave a us free order of honey shrimp freshly made! read more

Been to the Panda place countless times for the past years. For the most times, I've had a good experience, but lately it seems like the service is getting worse and worse. The manager doesn't seem to care or even be around when the store is opened. Terry used to be a server there a while ago. He was amazing. He's obviously from a different country, and I think some people use that and make fun of him. The problem with SLO county, especially Paso, is that there is no diversity. People don't understand different culture and mannerisms. I've seen Terry worked incredibly hard, by himself up in the front, and he still manages to treat every single customer that comes through the door. It may take people some time to get used to him, but he's a great man and he obviously works very hard. I wish all of the other employees will follow suit because he leads by example. I don't think I will visit this Panda store for a while. Probably visit the ones in SLO or Grover Beach. What the management team doesn't understand is that even though their food is great, if they don't have consistency in employee performance and customer service, people are not going to return. I do like the fact that every once in a while, they feature a new menu item. It definitely keeps the customers coming back. Overall, the restaurant is clean, service is relatively fast (not on weekends or any time after 4:30pm). One area to improve is definitely customer service. read more

I ordred the spicy beef and chicken with mushrooms. I also tried my wife's breaded orange chicken and shrimp. There is so much breading we call it "donut chicken." The food tastes to me like its loaded with MSG. The meat was a little gristly (is that a word?). Well, it's OK in a pinch, but it's no P.F. Changs, read more

I like Panda Express in general but this location seems to be managed pretty poorly. The line always moves slow. Seems like every time I'm there, something in my order has to wait 6-10 minutes to cook because it's out. There's always something wrong with my order, for example they'll forget to put the sauce on the Teriyaki Chicken, etc. & sometimes I catch it before driving home, but sometimes I find out after it's too late. I used to frequent the Bakersfield locations and those would sometimes have long lines because of number of customers, but they would process each way faster. Hoping these reviews will cause management to pay attention so we can start visiting this place more often. read more

This place sucks I asked for a water cup and was rudely rejected I was willing to pay as well but I was quickly kicked out by the manager of all people. It wasn't the cool one that works at night. The morning shift black shirt horrible service if you dont like your job then get a different one read more

Great service! excellent food ~ piping hot .. despite a long line ..still managed to get through it in no time , great service ,great food with a smile. read more

Still one star! Ordered to go, got home to find out they forgot both sides of chow mien, thanks for taking our money and disappointing us once again. read more

Best Chinese food east of the Salinas river! you cant beat their orange chicken. I've tried read more

This place is just ok. If you are going to get fresh food it can be good, the fried rice usually has almost no flavor. The broccoli and beef, my fave, is usually good but when you get a fresh batch of this one the broccoli is so hard it's hard to eat. The motivation for me to write this review is they recently changed the containers from paper to plastic. I thought we were all trying to be better to the environment, I mean we are banning straw and you guys SWITCH to plastic. Come on...i really don't want to be eating off plastic so we have not been back. The plastic is also a significantly smaller portion. So I'm sure that's the reason, but still plastic, not good! read more

All pandas are delicious but we got great service from Gage tonight! Very friendly from all other staff as well. New 8 treasure chicken is just ok though. read more

Same food as any other PE. The difference is whether the staff can handle the tempo and works well together. This one not. Don't bother ordering online. My drive time time put me arriving there after the order was supposed to be filled. Walking in, there is one party waiting for an online order, one party having an order filled, walk in style, and us. There appear to be two online orders waiting to be filled, one being ours, confirmed by staff. All entries are full, ready to distribute. Four people are manning the counter, register, and filling drinks for customers. Another couple enters and are engaged in having their walk in order filled. Online order before ours.....still sitting.....ours.....still sitting. Two more parties do walk in before the online order before ours is filled, to be fair, I have no idea what his estimated pick up time was. Two more walk in parties arrive and have their orders filled. Our printed internet order still sitting with our cartons. We query the counter staff, they are aware we are past our pick up time, aware the food is available, and aware they've been skipping us. The response back from staff is a blaring mistake in basic time math, like they don't have to fill it for 15 to 20 once we show up, despite the web order indicating 15 to 20 from when I send the order. Just walk in. read more

I work for Grub hub and had to wait and complain for over a half hour for my orders. They do the poor people who call in for food last!!! Nothing worked until I bugged them enough !! Horrible customer service!!! read more

Worst customer service ever! Ordered online and still had to wait a long time... I would have been out sooner if I just stood in line to order! Got my food home and 3 items were missing.. so I called to complain and the manager Andre laughed at me on the phone!!! I will be calling corporate tommorow. Just horrible read more

Ordered delivery and its been nearly two hours. I haven't had any issues or wait time this long with other places. Would not recommend.

Ordered during Coronavirus, ended up standing outside for 20 Minutes just for them to tell us they don't have what we ordered. Had to order again and watch 5 other customers be served first. Won't be back. read more

Absolutely love Panda!!! Awesome food and great service. No complaints at all save the long lines at times. But its completely understandable due to the awesome food read more

So after giving these guys another chance... the "owner" sent out 2 entree coupons...(lol, how cheap that was), and same result... rude employees...forgot another item...again. there is no point in revisiting this place as these workers continue to act lazy and clueless. If you have a problem after spending money on 3 plates..you light get a free entre ticket...lol.. shows how uncaring this place really is read more

this establishment has gone downhill since the pandemic! i'm so tired from work and all i wanted was some good food. i order for pickup, i go through this oddly confusing way of picking it up (everyone waits outside until the counter help goes outside and shouts a name but what if you're not there when the name is called lol) i'm not gonna cap, i went inside, saw my name, and grabbed it. come home and my orange chicken on my bowl is actually RAW! YES RAW! LOTS OF NASTY NERVES AND WHITE SPOTS AND RAW!!! chow mein was good but the orange chicken was RAW !!! i can't believe this! read more

I have been here twice in the past month and both times I've been seriously sick after eating from here . Not to mention the service is extremely slow and never ever smile . This is definitely a place I will not be returning to. I will order from the other Chinese food place across the street. read more

Went to this spot around 925, about 30 min before they closed. The dishes were either completely empty or were noticeably stale. They claim to make it to order but then cop and attitude when you make the request. Made me feel like a complete jerk. They were even out of fortune cookies!! read more

This is one of the best Panda Express' in our area. They have great costumer service and always have a smile on their face. The food is always phenomenal and delicious always. read more

The Food at this Panda Express was not that great.Everything was over cooked and burnt.We took Wok fried shrimp,Kun Pao chicken and both were burnt read more

I went into the restaurant at 9:30 tonight. The hours sign on the door says that they are open until 10pm. Yet, they were out of quite a few items. When I asked if I could get any of those items, they told me that the kitchen was closed. I asked them what time they closed, they said ten o'clock. I asked, "Then if you close at 10 and it is 9:30, why can't the kitchen staff make a small batch of fried rice and orange chicken?" These are two of their MOST POPULAR items! Again, I was told that the kitchen was closed. I was planning on buying about $20-25 worth of food for my family. But, since the kitchen closed early, I kept the money in my pocket. By closing the kitchen early, they not only lost me as a customer but they also lost the four other people who were in line behind me who overheard my conversation. read more

Panda in Paso gets a 1 star cause Ya can't give any less. The staff were nice but on a Saturday night, ....... REALLY only 3 employees? There was a line out the door, The food was ALL cold. It was HORRIBLE. I think a can of ALPO woulda probably tasted better. The fish I had was not only cold but hard. I took it back and let them know about it, politely, and they replaced it with the sweetfire chicken, ......... which was cold! The soda fountain was out of Dr.Pepper and Pepsi and never got replaced while I was inside. BUT who can blame the employees There were at LEAST 20 customers in line and 3 employees ....... with more customers coming in by the minute, This is a BIG chain, ... I expect MORE from Panda. read more

Beware when catering through Panda Express. I arrived at the time my order for 12 people was supposed to be ready at the Paso Robles location. It was only upon asking for my order did they pick up the printed order that was sitting in their printer. I ordered and PAID for it last night before they closed so they would have plenty of notice. I had to wait while they "cooked" my order. It didn't take them long though and they were really nice. The vege side was fairly raw. But they did comp me a tray of chow mien. It only inconvenienced me by 15 minutes. When I told my friends at my party, they all said they had the same experience and never used them again. I wished one of them had warned me! I guess the lesson is, ARRIVE EARLY. read more

I am a big fan of steam tray cuisine and have eaten at lots of Panda Express restaurants throughout California. Of the places that I've tried so far, this location is the stingiest in terms of portion. It's baffling that the managers here are willing to risk alienating customers just to save a few cents. read more

My wife wanted panda. We placed our order they were out of most of the items we wanted. After waiting for 15 minutes they finally had our food ready. When I bit into a mushroom contained in my Beijing beef. Next I bit into the beef and it was cold and striped with blood. I took it back and asked for another order cooked properly. Finally it was brought out and edible. read more

So very busy on a Friday night and so few employees. Line was wrapped around and to the back door of the place. I felt terrible for the people trying to eat their meals as the crowds pushed up onto them. One could tell that all of the employees were overworked and stressed, but no one could really blame them. Again, due to the lack of employees working, tables were dirty, soda station not well stocked. There are tons of people out there looking for work... hire them! read more