Waited 40 min for ONE plate, because they said waiting for chow mein. Watched them fill 8 other lg orders with chow mein that came in after me. They just put my sigle plate aside and didn't bother with it. Had to call them on it. Frozen food in my car melted. Panda is supposed to quick, right? Not healthy any way. Tonight was a splurge. Won't go back. Finally sat down to eat. Wasn't worth it anyway! read more

Do the people behind the counter not know if you get teriyaki chicken the sauce needs to be included otherwise it's just chopped chicken. No less than 6 times this has happened with the same chicken. It should be a given it's in the name. It's like ordering buiscits and gravy and not including gravy read more

Terrible! For the third time in a month!! Terrible. My kids love Panda Express , but this location is just terrible. We usually order online and arrive to pick up before they say so we can be sure it's hot. Unfortunately 3pm seems to be the lunchtime left overs. It has now been 3 separate occasions, and each time it's been substandard. The food is cold. The orange chicken and Beijing Beef are soggy and cold. This time, even the Chow Mein was mushy. Yo make matters a little worse, the staff isn't very friendly either. My orders are usually around $50-60 and it's been a waste There are now other options for quick take out Chinese food in Paso. I would recommend giving them a try. read more

You can sit there and watch them take everything out of the freezer and cook it. Not enough vegetables in each item.

Panda is fast food. It is what it is. I really have no complaints about service or the food. It's very average and that's what I expect for a place such as this. It's quick most of the time. But if they are out of a product it can take a few minutes for them to get some ready. When in a hurry this may be a good option. If you want quality Chinese food. Go sit down and order from a Chinese restaurant. read more

I threw away half of my food because I was so upset about the food, and it look like he has been there since yesterday for the chow mein the rice was hard as well, and the chicken teriyaki was soggy would not recommend this place at all. read more

Never have a revived such consistently small portion sizes at a Panda Express as this one. Straight stingy with their rice and chow menu.

Lost my online order and had to refill when I arrived. Out of fried rice and the almond chicken at 7pm. Always a long line, slow, and one of the cashiers was rude and abrupt. read more

So I have to say the panda's delivery service is such a disappointmen. These people represent the business they deliver for and customer service is the key. I have been ordering from Panda Express in Paso for over 5 months and never have I been treated so poorly. I work in a rv resort the the building is right out in front the first one. This lady started telling the address was wrong did not have instructions and they are on a time frame. So I looked at my order and there it was stating where I was. She was unfriendly not only to me but my teammates. Panda you need to make sure the people working for you are doing it correctly. Won't be ordering from you for a long while. Love the food but not the service delivery. read more

What kind of entree serving is this? Few pieces of meat and broccoli. First time ordering online read more

Panda Express - Fried rice, beef and broccoli - Chinese Near Me - Paso Robles, California

We got there at 12:20 on February 15. 2020. The place was filthy. Thrash and food debris were everywhere. They were out of ice. They had 10 or more orders awaiting chow mein because they didn't make enough for the lunch rush. Because of the lack of chow mein, the line was 15 people or more waiting to order. The staff didn't seem to care nor did they apologize for the wait. If there was a manager there you wouldn't know it. Horrible service. If you run out of ice or your ice machine is broken go across the way and by 10 bags. Wheres the customer service people. Corporate should see this. read more

10/10 flawless service , I may be sprinting to the bathroom that same night begging sweet baby Jesus for mercy on my bowels but I don't care! HERE FOR A GOOD TIME NOT A LONG TIME, I'll let the 3 cups of soybean oil rot out my stomach any day every day read more

Panda Express - Chinese Near Me - Paso Robles, California

Their Covid setup is terrible. Doesn't matter if you go in to order or order online you'll be waiting for 30+ minutes.

My boyfriend and I just went yesterday for lunch and we both had orange chicken and rice bowls and ended up getting food poisoning definitely not eating here again. read more

All the kids held it down when it was a busy rush , fast pace getting the job done , food was on point too! read more

Panda Express - Chinese Near Me - Paso Robles, California

HORRIBLE! From the rude employees serving, small to-go portions, bland taste, and now I'm feeling sick after eat this garbage. Worst, worst Panda I've ever been to. Panda has always been mediocre and mostly only go their for convenience and tolerable Chinese food, but this experience was bad! read more

Food here is ok, but the staff are simply rude, and have gotten the last 3 orders of mine from the last 3 visits incorrect. For instance, I got given black pepper chicken panther than green bean chicken, and beef broccoli rather than Beijing Beef, never give you soy when ordering for pick up, and the self serve pickup door a locked and tonight it was 15 minutes before anyone came to help us and the food was cold. They simply are bad at what they do. read more

I feel like with so many Panda's and so many of them always being busy we now know what we can expect from them in terms of service time. So when we consistanlty go to one that always underperforms we know we should be getting better. This is maybe the slowest Panda Express I've ever been to. And it's ALWAYS slow. I've never been in when there are less than 20 people waiting in line. Food is always missing and someone is waiting on something... This is a chain, their whole model is based on serving lasrge amounts of people quickly. Look, we all know what Panda tastes like so there's no reason for me to say their rice is good and the iorange chicken tastes like it does everyhwere else. This is all about the speed and effeciency of the operation. This one is the worst. I avoid coming here at almost all costs. Go to Chipotle next door it's 100x faster and better. read more

I order food to be delivered... They forget a complete meal and offer to replace on my next visit, or have me pick it up. I had it delivered for a reason. How is it okay for it to cost them nothing? Customer service in food service has seriously gone to hell! If you want panda, go and get it. They aren't organized enough to get everything you ordered in the bag. I seriously wish this was only the first or second time this has happened. And they will not send out another delivery. Because it would then cost them for their mistake. And who could ever imagine that? read more

Even though I am not a frequenter of this chain, on this day, I was driven to give it a try. I tried to steer away, but the car and the psychic energy made me pull it. I tried to resist, but, was somehow pulled into the vortex of The Panda. The two dishes I had were tasty, I would have preferred a bit less oil. Oh well it was a Panda express and it was just fine for this day, and it may be a long while before I do it again. Beware of the Vortex of the Panda read more

I was amazed at the crowd at first giving that it was 8pm on a Tuesday night however I later realized why. As I waited and watched from the car for my roommate to get closer to the head of the line I noticed that the customers were all made up of families with more then 1 child/teenager. Its "back to school" shopping season (Walmart Kholes j c pennys and Payless are also in that shopping center). The food was great as always with big portions and lots of variety . The young adults working the line and registrar were smiling and didn't seem at all stressed or over whelmed by the large crowd. All in all it was a great experience. Once we got to counter we got our order and were out the door in 7 minutes. My only complaint is that the counter was sticky. read more

Panda Express - So packed - Chinese Near Me - Paso Robles, California

Got in line at 6:25pm..paid for my 3 entrees at 6:47pm....but i am still waiting for my food at the time of this post its.....I just got the rest of my meal. Now 7:05pm. Every time. This place takes so long. Too long. The last time I come here. The food is good. They just need more people, or there has to be another one, or a competitor. Open up a place similar, anyone, do it, you will do well here in Paso. I am so annoyed watching 20 other customers go by after I paid. Could you have cooked the teriyaki before you run out? I saw the manager get the last of it, and instead of going to me, he gave it the guy behind me. The cashier was trying to pull on his shirt to let him know, but no. Sucks. read more

The food here is usually decent. But the service you receive is completely unacceptable. I feel bad for the young kids working because they're trying their best. They have no leadership on this store. I watched a young kid be directed to repeatedly ask customers without masks to leave the store while the manager hid begins the corner. I placed an on line order scheduled yo be picked up at 6:45, it wasn't ready on time. I asked one of the employees about my order and he said he would check on it. It wasn't until another employee came up to me to ask my son to leave because he didn't have his mask on that I requested what the hold up on my order was. The kid came back and told me that a certain item was being prepared because they ran out. I asked how much longer and he said 5 minutes. I waited 10 more before walking up to the only man wearing a black panda shirt and started my complaint. His name was Rodrigo. Yes, he was the manager hiding in the back corner while his young employees dealt with a very full restaurant of people. I asked why my order was now over 15 minutes late and the best answer this man came up with was.... "We're trying our best" that's the leader of this squad. No offer to make it ok, no what can I do to make my customers happy. Nothing. This man is a clown. I suggest the owner of this specific panda find a new manager with some leadership talent and people skills. I waited another 5 minutes while the majority of my order sat on the counter cooling down while the one item was prepared. Go somewhere else for food unless you're ok waiting a lifetime for your food. I just thought all those skeletons were Halloween decorations, I now know that they are other patrons still waiting for their meals... read more

As far as pandas go, this is the worst one I've been to (and unfortunately the closest). They never have anything. No idea what they do all day, but I can sort of understand mid-day emptiness, but not when I'm the first person here and they don't have a single entree out. If you can't handle being open at 10, then maybe change your hours... just a thought read more

Disappointed. I got all the way home and realized there was no cream cheese in one of the rangoons. For the 7 minute wait I should of just gone to Chipotle next door. read more

Panda Express - Chinese Near Me - Paso Robles, California

So frustrated! Spent 20 minutes with the online ordering and there were errors with the website loading the payment and checkout. Tried calling for over 30 Minutes with no answer. Then to drive down and the line is wrapped around the entire restaurant. read more

Much better place than the one in san luis obispo , ha, why I'm I comparing. this place is 10 times better. always busy and between 7 and 8 employees working and making more. The place is clean and good size entrees always fresh and you never feel like you getting the last (left overs), I'm starting to go often. read more

Have used the app in the past to bypass the lines and while I usually end up waiting, usually the service is OK. Not so Friday. The covid 19 restrictions have completely broken down any order they might have had. There was not even a line, complete chaos. Everyone is standing outside and they're handing food out every 5 to 10 mins. These restrictions have been going on for over a month now, why is this still so disorganized? The app requests a phone number, ideally, they could text us in our cars that the order is ready. Instead, waited 45 mins to pick up. read more

Servers seem rude and always mistake your order. I asked for sweet fire and somehow got orange chicken ? I also waited outside for 30 MINUTES in the hot sun as I waited for my chow mein. Chow mein should not take 30 minutes to the extend if there's 4 cooks in the back !!! read more

After waiting line for 10 minutes to pay for my food that had already been plated, they told me that they can only accept cash. I had no time to go somewhere else and start over. I asked if they planned to throw my food away. They said yes. So instead of keeping a customer by not charging me, and earning goodwill at no cost to them, they lost me. The man in front of me was also in disbelief and offered to buy my lunch. They said they told me before I ordered, which is when the kind stranger backed me up. I think they lost him as a customer also. My credit card finally went through, but will never go back. read more

I have frequently been to this Panda Express as Dine in....its great. I just ordered delivery...prompt service but the food was sub par. Broccoli Beef had 1 small piece of beef. I might as well have gotten all vegetables. read more

I tried the new Sichuan Hot Chicken for the 2nd time at different locations. If you like heavily breaded, over fried chicken threads...this is the dish for you. The heat was nice but greasy. read more

Didn't have a mask as I was in a friends car. Go in several people don't have masks waiting for food so I think I'm fine. I would wear a mask if I had one but I didn't. Get to the front employee asked me to put one on, I said I didn't have one with me but would be very happy to take a disposable one. (most employees have those blue disposable one use mask on). This has worked the 2 other times I've forgotten. He said they don't provide mask and I have to leave so that was that. Food look good though, on my way to a new spot to eat. Not really the guys fault probably panda express's policy. Most places are really happy to provide a 5 cent mask to make a desperate costumer happy. Not in this place's policy though. 3 stars as this is mostly my fault. read more

I of the items I ordered was Teriyaki chicken. When it arrived, there was no teriyaki sauce included. When I called them I was told that I could pick it up. No apology. I live 15 minutes away. I'm not driving that for a packet of sauce. Worst service ever! read more

Clean, fresh food and friendly customer service. Right off the 101 Northbound in the Paso shopping center.

foos gave me 3 pieces of honey walnut shrimp and all onions in my chow. This place is straight ass don't go here.

The staff was so quick, I was in and out and I loved it! They were super friendly and asked if I wanted to sample anything. I was just so impressed by the quickness that they got me through that line. Very impressed! And the food was so good :) read more

Store is mismanaged - Always understaffed, always behind on making food available. Most entrees are unavailable even 45 minutes after opening. read more

I'm pretty disappointed. I love Panda, but wherever I go, I ask for white vinegar on the side and the staff happily obliges. This location, however, refused to give me something that- I feel - enhances my meal. Do they have white vinegar? Yes. Would they allow me to have some? No. It sounds dumb, but this is the difference for me between going somewhere else or using this establishment. Safe to say, I won't be coming back. #freethevinegar read more

This location always has a good size line no matter what time a day it is. Earlier this week I walked in... only one cook and one person on counter. Terry was taking care of the front counter by himself. A never ending cycle of serving and helping them at register. He did it for a while because he looked exhausted and at one point left to use restroom because he couldn't hold it any longer. Despite that he gave every customer great quick service. 5 star service for sure! read more