Talk about awesome service! Came in and had a wonderful experience. Seemed like there was only three team members going on a busy night and they all were hustling. Bustling, smiling and just exceptional. I was helped by May in in particular tonight and she was fantastic. read more

I was craving the noodles... I enjoy them! They were delicious! The ladies were very pleasant! Down side.... All the veggies were old! I.E..., green beans, peppers, & Gai Lan in your premium entree! The proteins were fine! read more

Portions have been reduced by 50% or more! No bang for the buck! I would not recommend this Panda Express to anyone! The String bean and chicken only had two pieces of chicken. Beijing Beef was a small portion too. Need to close this site! read more

Panda Express - The bill. Definitely disappointed. - Chinese Near Me - Palm Desert, California

Slow service. Many dishes not available. Not good. Also, expensive. Poor value. Will not return. read more

They are always friendly and the food is always good 5 star However they have a new female employee in a black uniform (manager?) who always is very skimpy with portions. I'm used to them giving heaping portions. She gives very small portions. Wait for someone else to serve you. read more

Liz at this location is amazing! She clearly saw I was just coming from work in this awful heat and offered me a medium cup for water while I waited for my pickup order (I was early). Food was good as usual, came right at lunch so mine was fresh off the wok luckily. read more

I will start of by saying the staff at store #2620- the best. Friendly and helpful. Now let's talk about the food: The food...simply horrible. The food was cold. The taste was off. The orange chicken was sooo hard. We threw half of it away. The beef and broccoli, ugh. Where do I start. The sauce was sticky. The broccoli looked old. It wasn't appealing at all. Finally, the noodles or I should say the cabbage with a few noodles. Super disappointed about our experience. No plans to come back again. read more

Panda Express - Chinese Near Me - Palm Desert, California

I love Panda Express...but I have one rwcommendtion: please have Spoons available to eat the rice with at the Palm Desert location..eating rice with a spoon is the proper way to enjoy rice and eat it..not with a fork! read more

This is the dirtiest Panda Express I've ever been to. Every table is dirty food all over the floor. Bathroom toilet is really gross.

Panda Express has really taken a dip in quality lately. The food is barely warm, yet the meat they use is the lowest grade found anywhere. The Shanghai Angus Pepper Steak tasted bland and tart. Sorry, paying $13 for a meal should be piping hot and tasty, something that family owned Chinese gets down perfectly. Sorry for sounding like Gordon Ramsay, but the only thing I liked, was the Veggie Spring Rolls and Fortune Cookie. The rest is not worth me to even bother swallowing. I had to spit it out. I know the Panda species is endangered - but I feel this chain should finally be extinct. It's a poor value, for the shareholders and customers. read more

Panda Express - Looks okay, but I could not eat any of it. - Chinese Near Me - Palm Desert, California

First time coming to this Panda Express in Palm Desert! Just wanted to shout out the team & manager for keeping calm under pressure & also being so efficient. A lot of people were in line & frustrated.. it's hot, we all get it. Just remember the the employees are human, too! Great job you guys! read more

This employee was happy to help the customer that walked in at the same time as me. But she looked at her watch then told me she couldn't serve me because they were closing. Their door says open 30 min more. I told her and she rolled her eyes at me and walked away. I never come here. I thought I would try something different. Guess that's why I never come here. read more

Panda Express - The employee with bad service helping the customers she wants to help - Chinese Near Me - Palm Desert, California

Why are they even open. It was 8:20 pm on a Tuesday. Night. They don't close for 40 minutes! . The grilles are off, the kitchen's closed, only 5 tired baked on and dried out items with shriveled up undistinguishable vegetables are left. I walked out. Three other diners followed suit. We try to support local businesses but if they don't return the courtesy they lose customers permanently. Not the operation the founders created years ago. Just corporate greed. read more

Panda Express - Service bar with empty pans... already sparkling clean because they stopped cooking hours ago. - Chinese Near Me - Palm Desert, California

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This is a great place for a great meal. The staff are so friendly and I love the fact you can pick out exactly what you want immediately. No waiting here. Lots of excellent choices like orange chicken. Broccoli beef. And many more. And I love to get the bown rice. Healthy for you. The appetizers at the end of the line are a great choice. This is a wonderful place. read more

Hello all my people if you are wanted to order online panda Express please don't l just made my order my daughter went to pick it up and the prescription was nasty and the food was very very sailed and the with rice look more like rice pudding I just only spend $40 00 but the food was terrible please people don't order on line at this place go spend your money where it's worth it !!!!!!!!! read more

I had a good experience at this location, staff where friendly, food was fresh and the place was very clean. One of my coworkers left his phone here and when i called they where honest about finding the cell phone and asked for a description of the phone .. read more

Panda Express - The New 8 Treasure chicken breast - Chinese Near Me - Palm Desert, California

Ordered chicken and mushroom bowl. Got home and there was 2 tiny pieces of chicken and the rest was mushrooms and zucchini and this large inedible piece of something. No thanks read more

Panda Express - Chinese Near Me - Palm Desert, California

If you don't mind raw chicken this is the best panda ever. Absolutely disgusting. Very low quality food in a high quality area. Won't be coming here again. read more

First time coming to this location, and definitely regret it. The food was cold, was given the bottom of the bowl chow mein, and barely any at that. Most food bowls were empty, my husband had to wait about 15 minutes, for his Beijing beef to be done. And after all that wait only gave him one serving when he paid for two. They were really slow, only about 3 other tables occupied, and still took forever to do anything. Most tables were dirty, had to clean my own table, while workers just stood around. and for the girl at the register with attitude, you might wanna keep it lighter on the makeup layers. read more

Fresh food, great service and makes veggies the way you want-nice and crisp is my favorite! Obviously great management and training. WIll definitely recommend. read more

The quality of the food is really good, the quantity is questionable I've never seen a Chinese establishment that serves such small questions I know is a Chinese fast food is not authentic Chinese food but the Portions are horrible. Hello that's how you guys are trying to do it but horrible read more

Thought I'd save time and use the mobile app to order. HUGE MISTAKE! Order is 20 minutes past the promised pick up time. Nothing but lame excuses from the manager. read more

Thank you Rosie and Candace, you ladies took a big quick order for my crew, you were extremely professional and quick with it, thank you ladies for the excellent customer service! read more

I have been going to Panda for years, and throughout those years, the quality of service has really deteriorated. However, this particular store has been doing great. I been there quite a few times since they have opened, and all their staff has been great. This shows great management and leadership which many places lack these days. Keep up the good work! read more

Well, if you're going to leave such low-hanging fruit for a Desert denizen to cash-in a FTR award, then, cha-ching! (if you'll pardon the expression), here is the maiden review for Desert Crossing shopping center's Panda Express. Ambled by at 4:45 p.m. one Tuesday and wasn't quite sure, from the desolate nature of the surroundings, that the business was open. However, the door was unlocked, one dine-in customer was in mid-meal and the staff emerged from the shadows as I entered. Not an inveterate Chinese take-out customer, I don't know if other local Pandas are busier when the roads are bustling with rush-hour traffic, but only about half the trays had any product in them, and what was there looked a bit timeworn. No matter, the pleasant, young counter lady asked if I'd like to sample the "limited-time" Firecracker Chicken (breast meat)--why not?--and she speared a plump morsel with a toothpick. It was spicy and good. However, the entrees I chose for a two-item combo were Panda's tried-and-true Beijing beef and kung pao chicken. Before leaving with my meal, I asked how long the heretofore unreviewed business had been in the center, and the counter girl said, "Since January. January last year." How odd. Consumed at home, the beef was virtual jerky, and the kung pao got lost amid the side of lo mein, which was also, somehow, dry. On the bright side, nothing in the styrofoam box oozed cooking oil, so there was that. I've had better luck at the Panda near Albertsons on 111 and Deep Canyon, and City Wok is my traditional go-to. As of this encounter, the status quo stands pat. read more

I've only ever ordered panda express through door dash so I can't comment to their in-store service. Every time I have ordered the food is hot and tastes delicious. The Beijing beef is the one I absolutely love, also the orange chicken. Their chow mein is a little strange-it's almost like Ramen noodles so I don't care too much for that. But all in all I would eat here again. Good for Chinese fast food read more

I've gone twice and the meat is either chewy or not cooked well. I would not waste my money on this place. Worst panda I've ever been too.

I received an acknowledgement and a little gift in the mail from Panda as a result of my review. I thought that was nice and I appreciate the message. It's always good to know a company cares about what customers are saying and about going a bit of extra mile to make things right when they go a bit wrong. I can't change my rating of this particular location as I have not returned there, but wanted to post this update. read more

Horrible, horrible! My family and I have been coming to this location for a couple years since it opened. It has been getting terrible lately. All new faces and none of the young ladies know how to do their jobs. They are rude and no customer service (maybe worry about being nice and not all the makeup)! The worse part is, the manager is always in the back doing who knows what! Absolutely, she does not care and neither does Panda Express! This has been happening for the past 4 months and other reviews are having similar experience. Nothing is getting done because the same manager is still there and the same attitude is given every time. Unfortunately, we will never come to this location again and we will tell others about our experience as well because it's not right! read more

I'm a regular at Panda Express restaurants but wow this location was rough. First there was nobody in line ahead of me, yet it still took 3-5 min for someone to begin taking my order. Not only were most of the tables messy, but they weren't even busy. Ordering my food was a struggle, seemed like it was everyone's first day here. if it was this woman's first day here, I don't understand why the manager is hiding in the back watching her struggle and me getting frustrated? Not coming back to this location read more

Went back and I'm not sure if she remembered me or if she just always is this rude but Liz should not have a job there she is rude and I am taking my compliant up to a regional manager level read more

Wonderful experience! Ashlyn was welcoming when we came in 30 minutes before closing time & when we asked for a fresh order of honey walnut shrimp, she gladly & promptly called out for a new batch. This is the type of customer service I love when I go to a Panda Express! Thanks Ashlyn & the rest of the crew! read more

Why post your hours to clos at 9pm on a Friday night if you close before 9. I showed up at 8:50 and doors were locked.

I have seen this managed better than today....first they were out of bowls..had to put in a bigger box...everyone was having to wait 5-10 min for food....i wanted chicken with sauce but no chicken was cooked. Had to wait...i then pay and told cashier poor management on food being ready...she replied they didnot want to throw away food....omg its 1pm!!!!....and then i go get a drink...out of pepsi and i go ask but they did not have any more pepsi available...by the way the even forgot the fortune cookie....this place needs management badly. read more

Food is good, when they have it. Service is sometimes slow (everyone on break except 1 cook and 1 server) like last night. Several items were missing and had to wait 10 minutes for them to cook them. They completely screwed up the order because the several items still need to be cooked. They said my order was complete. When I got home I found out they gave me 2 items combos when I ordered 3 item combos. So back I went to get the missing food, and still had to wait for the to cook the food. This has happened several time in the past. Time to find a new Panda Express read more

This review is about offering an option and modifying my lunch order. The employee's name is Regina. I wanted the chicken with green beans without the onions and she actually offered to take them out for me which I greatly appreciate. My lunch was very good. Thank you Regina for your GREAT customer service. read more

Great customer service! Ashlyn greeted us as soon as we walked in and treated us with respect throughout our ordering process and gladly accepted our request to make fresh food! read more

Staff is kind and service is extremely quick. I went a little late at night and some of the food I ordered tasted like it had been sitting out for awhile but it was still pretty delicious. Loved the orange chicken with the fried rice and the lo mein was pretty good too! I wouldn't say it's the most amazing place to get your Asian foodie fix but I will definitely return.. but maybe a little earlier in the day! read more

Worst experience EVER! Ordered my food and was told it would be 4 minutes for part of my order to be cooked. 25 minutes later they dumped the freshly cooked food into the tray of cold rice and entree that had been sitting for 25 minutes. The manager on duty, April did nothing to help rectify the situation. At this point I just asked for my money back because I'm not going to eat cold food after waiting 25 minutes. April was extremely rude and gave a sarcastic reply. You should not have people like her representing your company. She clearly does not care! 25 days later I got a " copy and paste" reply so clearly the lack of customer service goes beyond store mgmt. read more

Last night at 7:19 PM, on 10/21/18, I walked in and ordered spring egg rolls, a side of chow mein, and a side of fried rice. At first, I thought I would have a good experience, but Imelda G. proceeded to heap all of my food into a small brown cup/dish, instead of placing it onto the nice place that Panda always provides, even when I told her that I would be taking it out. I looked around the room, and everyone sitting down had their dinners piled into a big mess into this single dish, not appropriate for more than one item. I had to stop her, and ask her to place my three items into the three item plastic tray style plate, with lid, the appropriate container that Panda always happily uses. She then proceeded to give me a too small side of rice and too small side of chow mein, and soggy egg rolls, which was too late to do anything about when I got home. My chow mein was also piled all over the rice on the plate. Very sloppy. It was ridiculous. But here comes the worst part, because she knew what she was doing when she did it: I asked for three chile sauce packets very nicely, when she was ringing up my order. There was no one in line, and the restaurant was not busy. I told her how I loved the chile sauce, and was looking forward to it. She said that she gave me the three packets of chili sauce, and had placed them in the bag, and I said thank you so much, smiled, and left. When I got home and opened up the bag, there was no chile sauce. She had given me three fortune cookies. This was obviously intentional on her part, as there was no one in line, and she had acknowledged that she had placed my chili sauce packets in the bag. My question is, why does this employee want to do a bad job, and ruin people's dining experience? I've been in retail my whole life, and would have been reprimanded for treating a customer like this. I can understand a mistake when a store is busy, but not an intentional act like this. I think the manager needs to talk to Imelda, to tell her how to do her job properly. You don't intentionally ruin a customer's order, and you don't place people's three item dinners that they are looking forward to, in a single serving dish. If she hates her job so bad, why is she working at Panda Express, where good customer service is expected? This Panda needs a better employee asap, before they lose all their customers. read more