I always get great service & fast food that's satisfying every time I come here. It's nice they allow you to try a new item to see if you like it. I seem to always get their string bean chicken & teriyaki chicken. That never disappoints. The teriyaki chicken can be a little fatty, but I work around that. This time I ordered their Kung pow chicken and that is fire. Pretty spicy. I always like when they add a shrimp item that's worthy of trying! We dined in & there's plenty of open seating. People seem to come & go quickly with lots of carry out. This is definitely fast food service thats decent Chinese food! I noticed their wall shows community support. There is an enlarged $96K check from Panda to Children's Nebraska. How about that for giving back? read more

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This is the most amazing panda I've ever had been too! The man at the window had lost his voice and I still got amazing service. My food was perfect . 1000/10 Will be here every other week! read more

Busy mom hack--get the family meal! Great value and I had leftovers for work the next day. You get to pick 2 side and 3 entrees. We added a large order of cream cheese Rangoon and was plenty for our family of 4. read more

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A fast and easy place to get Chinese. Always tastes good with a large selection. Can get 1/2 rice and 1/2 veggies as your side if you ask. Trying to figure out if you get more food when you got in vs drive through....about the same. Staff is friendly. Something they run out of you item and it could take 5-10 min. We always wait because the food is freshly cooked. Good place with a big group or kids becuase of the options. We always take out so we can watch TV while we eat, but the inside is always clean. read more

Panda Express - Front door - Chinese Near Me - Omaha, Nebraska

Great drive thru experience no hassle the young lady was excellent. Panda Express for keep that employee

Ordered online, arrived in store and food was not even started to be prepared yet. It wasn't extremely busy, but they were more worried about the customers walking in than online orders. Inside line as well as drive thru were served and moved through however Instill stood there waiting for my food I had ordered prior to everyone else. I was asked twice by staff for the name and yet they looked confused as to who was doing what. Food could have been better as I finally received the end of what was left before new fresh food came out. Definitely will reconsider ordering from here again, especially online! On the positive side, the store was clean so they get a star for that! 2/5 and being generous! read more

I used the app to order online. I saw "Beyond Orange Chicken" and mistakenly thought it was an amped up version of the original. Duh. It's the plant based version. I choked down 2 nuggets and thought something was "off". I then read the menu board to realize my mistake. Why 5 stars? The manager immediately gave me a free order of regular OC to make it right even though I was willing to pay. This is why PE is my favorite for Chinese fast food read more

Panda Express - Beyond OC at the top and regular on the bottom - Chinese Near Me - Omaha, Nebraska

My wife and I go here all the time and have never been disappointed. Always fresh food and great service.

Ordered 2 orange chicken and teriyaki chicken and got 3 orange chicken kinda ruined my high

Always fast. Always reliable taste and servings. I think their iced tea machine is just for looks. We've been multiple times and they have never had iced tea available. It's a family joke at this point. read more

Super rude employees, especially Vinh. Management needs to step up their game. The food is ok but we will never be back based on the behavior and attitudes of the employees. read more

The guy with the AirPods was cute and gave me something to look at while I waited for over 20 minutes for my food so ice was nice but took a long time #cute guy read more

Wrong order completely, third time in a row. Not a single item I asked and paid for. And of course, this time I was already home by the time I saw it. Should have known better but come on... read more

I can count on one hand the amount of times I've had Panda Express, but I've never been disappointed when I do. Including this time! Despite a very long drive through line I got through in about 10 minutes. I ordered the Honey Sesame Chicken, a new menu item, and beef and broccoli entree with chow mein and the kung pao bowl with rice and crab rangoons for the fam. Every item was fantastic, I do highly recommend the honey sesame chicken if you're a fan of sesame chicken and sweetness. I love that the chow mein is skinny and not fat and slimy like the grocery store chinese. For the two entree meal I feel like the servings were large. And the crab rangoons are small, but for someone who usually only eats 1/2 it's perfect. 3 are only 190 calories, so about 60+ cals I love it! The whole meal was $17 again, a great value for two adults and one kiddo. It's fast food so you know what you're signing up for. I recommend this location for sure. read more

after eating at the location at 16920 Evans Plaza Omaha, NE I woke after midnight with horrible intestinal cramps and spent the next 40 minutes in the bathroom...the absolutely filthy entrance and general filth is the restaurant - dirty table, trash overflowing - should have made me turn around and leave. consumers beware, corporate may want to look into location management. My last time at this facility - ever read more

I love the Kung Pao chicken! I don't consider this to be fast food I prefer take out. The restaurant is clean and always busy. The staff ate quick courteous and efficient...never had an incorrect order. Recommend this location read more

Have came to this location several times. I can't tell you how many times I've shown up here at 8 or a little bit before and have been met with incredibly rude/lazy employees, on top of the fact the entire inventory of food is completely gone with none being made. Typically they say yeah we'll make more for you if ya want, this time the person working the counter blatantly just told me yeah we're not making anymore. I understand staffing issues and everything but ffs it ain't that hard to be nice. read more

I have ordered from this restaurant via UberEats on a regular basis over the last few months and in reviewing my orders, 6 out of 10 were wrong. And it's not complicated like an undercooked steak or something. You scoop the food from the pan into the container. But a majority of items had missing or incorrect items. Last night they were missing the rangoons, the time before it was white rice instead of fried rice, the time before that I ordered a family meal and instead got a normal plate. I don't understand what's so difficult about reading the order and then double checking before it does out. read more

I've never had any problems with the food and the people are always pleasant. The shanghai steak is my favorites followed by the orange chicken. Place is always clean minus the rush hours but that is expected on occasion. One gripe I have that drives me bonkers is the completely broken concrete that seems to not ever get fixed as soon as you pull in. read more

Great! Loved their honey walnut shrimp and their chow mein and fried rice , drive thru girl was great should get a raise ! Very courteous and friendly ! The place looked great and the parking lot was great everything neat! I'd definitely come back again read more

Sweet baby Jesus help me understand the wait in this line. Why? Thank you for being open on a holiday eve, but good lord, each car sits at the window for close to 10 minutes. I am stuck, and can not leave. After pulling in the line, now 20 minutes ago - I am one car away from the window and there is no activity. I experienced this here once before and was comped a free large beverage. Why don't you guys have people pull around into a spot if their order is taking long?! I get to the window and see (after waiting some more) that 2 people are inside doing some swapping of food in the containers. The window attendant (or whatever) handed me a bag that had been sitting while they were doing other things. I am the recipient of Not warm food. Not ok. read more

Food is decent, service is ehh. Online orders are never ready on time, i am always forced to wait 20-40 mins for my food while they take care of drive thru or the inside line. What's the point of online delivery if it's not fast, how it's designed to be?????? read more

So, I'm pretty disappointed that I paid extra for a total of 6 shrimp. The drive thru service was very fast. I just wish I would have realised it was because they were only making my order half way. :( read more

Panda Express - Chinese Near Me - Omaha, Nebraska

For anyone who follows my reviews, you're probably thinking, "what the H was Sarah doing at 169th and West Maple Rd?" I can't say I argue with that sentiment myself as I made the 48 block trek from work to try out the Panda Express drive-through. I just couldn't ignore the siren song of the Panda any longer. I'd never been to a Panda Express until I went to Iowa State, and they got me hooked at the one in the MU basement with offers of free orange chicken. In that sense, the Panda was like the drug dealer I had to keep going back to for more... orange chicken... mmm... [insert Homer Simpson sounds here]. Anyway, some might complain that it's cheap food. And it is. I got a 2-entree meal with fried rice for about $6.50. But you have to stop and ask yourself if the a run of the mill chinese restaurant has better quality ingredients... Also, it's FAST. I've never in my life been to a drive through that's faster (yes, even counting Jimmy John's). By the time I pulled around they already had my food packaged up and ready to go. They even gave it to me before I paid and then the drive through attendant engaged me in a friendly conversation about cars. I was prepared to give the Panda a solid 3 stars, but after that amazingly quick, super friendly service (and the food being just as good as I remember) it's easily a 4. read more

Panda Express has some reasonable food. Some items I like are mushroom chicken, teriyaki chicken, and honey walnut shrimp. They had honey sesame chicken as a promo item, but I wish they would bring it back. So tasty. They are one of the few places I frequent that carry bottled Gatorade, so that is a bonus! I normally avoid the rangoon and egg rolls, too many misses on those. Overall, they are quite tasty. They are located near other shopping, so that's nice. Teriyaki...... read more

Pretty good Chinese food. I had the honey chicken which had a little spice to it but it was very good.

I had a problem with my order from the drive in, so I called Panda Express and told them. They took my information to send a credit to me. Well, 3 weeks nothing. I called again today and was told by the assistant manager to visit the store and they would credit my credit card. I drove there and they refused. They tried to give me a free entree, not the refund I was promised. I don't want the food. In short, their customer service rates a 1 star. read more

Order two plates with sweet orange chicken and it was all burned and were unable to eat it. Also order chow mein and it was more vegetables than noodles. Very disappointed over all. read more

Wow, what a change! I placed an order using the app, and I ordered teriyaki chicken and a medium order of rice. I planned it so that I could swing through the drive-through on my way to work. When I got there, I pulled up to the speaker and told them what I had ordered and who I was, and he told me they didn't have any teriyaki chicken. He asked me if I wanted something else, and I said no. Now I had already been charged for my order, because I used the app, And now I am also stuck in the drive-through lane, unable to leave. When I got to the window, I asked for the manager's name. He said it was Javier. I asked him what Javier's last name was, and he didn't know. In fact, nobody who was working there knew the managers last name. Because I had been stuck in this line, and got no food, I got to work just on time, but with no dinner. I work 10 hour shifts overnight, and now I had to do so without dinner. Thanks a lot, Panda Express. The guy at the window had no idea how to give me a refund, and was absolutely no help at all other than saying "I don't know" to every question I asked. So disappointed, and no recourse to get my money back. And it was my first time using the app. And my last. And my last time going to this location. read more

I give 1 star because my son loves the orange chicken, but I've seriously never seen worse customer service in fast food. Every. Single. Time. Shame on me for going back, I guess. We've visited this Panda Express probably once every 3-4 weeks thinking this time will be better, but it just never improves. Tonight (as usual) I waited in the drive through for 10 minutes before they took my order, another 10 minutes to get to the window after ordering, and then I'm told it will be another 6 minutes for the orange chicken. That 6 minutes was actually another 10 minutes, but who's really counting? The teenagers running the store? Not so much. The least these people could do would be a little service recovery for such poor performance. A free crab rangoon, perhaps? An apology and a coupon and a promise we'll do better next time? I don't have fabulous expectations about fast food, but I do expect it to be fast. Nothing about Panda Express on West Maple has ever been fast. And it's unlikely that I'll ever be back. read more

This place doesn't have any food. They run out of everything. They should fire the management who doesn't order enough. Who runs out of 6 different entries, lo mein, brown rice, and veggies. Screw that location, it is the worst! And above all they had a workers car w a handmade sign parked in front of the drive thru that said the drive thru was closed. They are that under staff and have nothing available on there menu. Please fire those managers immediately!!!! read more

My wife and i Went there for Lunch. the service was OK. it took a few minutes for the Cashiers to greet us and take our order. After that, everything was great. I had the Orange Chicken and egg roll. Great Meal. Clean overall Apperance read more

The food is always good. However, cleaning the tables and floors would be nice. I also saw a staff person push the trash down, grab a pick and clean his teeth and then start serving food. Yuck! read more

The new Honey Sesame Chicken Breast is absolutely wonderful! The egg rolls were not good, though. The grease they were fried in was old, and the overall flavor was bland. Friendly, fast service. Convenient location near plenty of shopping. read more

I wish there was a decent place for chinese- this place is expensive and lousy. They said the were out of egg rolls due to a "shortage". Ive been here twice- keep hoping- never again. Expensive and bad. read more

They ended up contacting me and fixing the situation I had in a professional manner. Customer service is a big part of a restaurant and I will definitely return due to this. read more

There were six employees working the evening shift, 3 taking drive through orders, 2 cooking food, and one attempting to take of walk in orders, with 8 people in line. This made no sense for efficiency and it took a long time before the walk in traffic were given their food. This is one of the few Panda Express restaurants that was not customer friendly and efficient. The food quality was fine. read more

Why did you change your hot mustard to packets that I wouldn't even put on a hot Dog? You so ruined my day. Your mustard use to take my breath away. So sorry. read more

I have always had a positive experience at this location. Perhaps I am easy to please? I have had smooth drive through experiences with quick service and hot tasty food. I do like to go inside to order more often. Even with a long line the employees move fast to get the orders filled at a respectable pace. You have to ask for soy sauce or sweet and sour at checkout. Abundance of food leaves me full as can be. No complaints. Fair prices. Great service!! read more

When they first open I loved it. It is what it is and why I liked it. But over the last few years it has gone from a 4-star to a 2-star. I use to crave it 1-2 times a month, now I just won't return. read more