Honestly, my significant other and I love this location! Always the freshest food and good potions. They have only ever messed up an order one out of countless times we've been there, and when we did, they graciously replaced our entire order! The best location ever!! read more

Panda Express - Honey Walnut Shrimp, Black Pepper Steak, Fried White, Lo Mein - Chinese Near Me - New Braunfels, Texas

Its disgusting all 3 locations is Absolutely gross 15$ for garbage food I gave the different locations a try all 3 had the most disgusting food ! Absolutely not worth it went into the trash can read more

I'm sorry but I just bought 2 bowls and have gave me a total of 10 pieces of chicken 5 in each and 3 small pieces of peppers read more

Panda Express - Chinese Near Me - New Braunfels, Texas

On this occasion I wanted something quick but also something that brought me back some memories. I went to Panda Express, why the memories that is another story. As I entered you are hit with the wonderful aromas of different dishes being served. You are greeted with the person that will take your order promptly, very courteous personnel. The food; I choose Orange Chicken with Beijing Beef and Lo Mein Noodles. The chicken was good well prepared and the beef order was equally flavorful with just the right amount of spiciness. The noodles were ok it was missing something or just not cooked properly but they weren't as I remembered. Overall the place is good with just the right amount of seating and the location makes it an easy get in and out with the option of the use of the drive thru. read more

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Ah, the unpredictable twists of a strange road trip. This one saw us leaving the quirky charm of Austin, heading back to San Antonio, when the hunger hit like a freight train somewhere near New Braunfels. We weren't looking for anything fancy--just something quick to satisfy a void. Enter Panda Express: the reliable fast-food haven where orange chicken reigns supreme and shrimp gets a sugary walnut glaze. Now, this wasn't my usual Yelp-worthy adventure, but every stop has its story, and this one's no exception. The place itself? Spotless. The floors gleamed, the counters were immaculate, and the employees were cheery and professional, handing out plates like seasoned pros in an Olympic relay. I ordered the plate--orange chicken and walnut shrimp, naturally. Tommy "Tough Knuckles" was with me and opted for a pile of Beijing Beef so large I half expected him to challenge the staff to a beef-eating contest. The food hit all the usual notes: the orange chicken with its sticky-sweet tang, the shrimp with its dessert-like walnut topping. It filled me up, but something was... missing. It wasn't the service or the presentation; those were on point. No, it was the flavor--an intangible spark, like the one that lights up a great meal and elevates it from "meh" to "magnificent." Maybe it was the road-weary palate or the existential dread of heading back to the office, but this meal didn't quite inspire the fireworks that Panda Express sometimes delivers. Now, let's not be dramatic--it was a solid meal, and I'm sitting here in the office reheating leftovers as I write this, which says something about its staying power. But would I call this a culinary highlight? Not quite. Would I recommend it to a friend desperate for a quick stop on I-35? Absolutely. So, to the fine folks working that Panda Express in New Braunfels: keep that place as tidy as it was on my visit, keep those smiles genuine, and know that even on a day when the food didn't blow me away, your effort did not go unnoticed. You're doing good work, and I'm proud of you for it. Four stars--not a home run, but a solid hit. Keep up the hustle. read more

The employee told me it was her first day after she put about 3 pieces of Beijing Beef on my Panda Bowl. I asked if that was the portion, and the manager came over to show her how much to scoop. She placed a few morsels of beef and onions and that was it. This is the portion I received even after I said something to the cashier. Turned out it was soggy and too spicy which means it was old. If you've ever had fresh Beijing Beef, it's crispy and balanced between spicy and sweet. Yuck and a waste of $30 today. My friend's teriyaki chicken was a rubbery texture and either not well cooked or sat on the hot line too long. She did not eat it and chose not to say anything to management. Will not be going back to this location. read more

Panda Express - Meat portion was tiny, even after she added some after the first complaint. - Chinese Near Me - New Braunfels, Texas

Management and staff were terrific! Everything was served fresh and inside was super clean! Def a great panda location! Kuddos to how it's ran read more

Panda Express - Chinese Near Me - New Braunfels, Texas

Need to shut this store down or change management. Ordered DoorDash and they Got my order wrong, so now stuck with the wrong order, but everybody got paid. Someone there does not care.. It's my fault for not reading the reviews and blindly trusting them. Do your self a favor and avoid this store. Save yourself the frustration. The reviews don't lie they will screw you, just like they did me and all the other 1 star reviewers read more

Either everyone here is terrible at their job, or they're chronically understaffed. Also, I always ask for chopsticks when ordering and always have to repeat myself. You've gotta wonder what else the bagger misses from the order. read more

Stopped by yesterday around 1:30 for our Kungpao and teriyaki chicken fix. Servers were friendly and helpful. Food was freshly made. We ordered a family meal to-go with fried rice, Chowmein, kungpao chicken, teriyaki chicken and black pepper angus beef. Everything tasted as expected. I did notice though that servings were slightly smaller here. Also, this is the second location where our order did not come with fortune cookies which made us wonder if Panda Express has stopped giving them all together. Other than that we were happy with the quality of the food and service. They still offer military discount too. read more

This panda location always has the best customer service. We get the family meal at least twice a month. And my favorite, the cream cheese rangoons! read more

I love this location. The food is fresh usually. Service is good usually. My only issue is the super greens are always hard. Why don't they cook the vegetables? It would be so much better. read more

The chow mein in never consistent! A week ago it was so dry with no flavor I couldn't eat it. Please add more of whatever sauce is used because I miss the great taste it used to have! read more

As much as I love the Panda Express chain, this particular location has given me food poisoning twice now. This time around it was undeniable considering my partner who also had chicken got sick. My dad had beef and did not so they must be using bad chicken at times. Super upsetting considering this is the location closest to home. The first time around, they offered a free plate. The second time, I've decided to never return. read more

They never have food. They say "we are out", "it is discontinued (even being on the menu), or "it will be 8/10 minutes" Terrible customer service. This is not the experience you get when go to the San Marcos Panda Express. Save your mental health and go an extra 2 miles. Booooo read more

I went this morning at 10:50 when they open at 9:30 and they had only a handful of items to choose from. While the lady working the counter started off right away giving us attitude. When we eventually got our food 13 minutes later(when they said everything will be ready in 5) our chow mein,and orange chicken was hard and cold and to top it off our rangoons where burnt. I go to panda at least twice a week and this by far was the worst experience,maybe management should plan to get there earlier if there is not enough people to prep properly. Very upsetting when I pay $30 for very mediocre and cold food. read more

I got a plate and after, I threw up and had a really bad stomach for a week but the food tasted good but I don't think it was worth it.

Showed up at this location at 8pm, lobby closed at 9pm and Drive-thru at 10pm. My daughter ordered 3 different entrees to be told they we out for the evening. Then she wanted a drink from the tea bar(only panda in new Braunfels with a tea bar) to be told the Tea bar was closed for the night BUT the panda tea was really good if she wanted to try it the next time we came in. I know staffing is hard this day and age but when we arrive there was plenty of staffing for a Friday night that this type of service is unacceptable. Really unfortunate cause we like panda. read more

Came here again after not using this location for about a year (because of a bad experience). Thought I would give it a try since I was in the area. Came on a Sunday evening and waited in the drive thru line for about 34 minutes. Incredible. I guess I will go back to using the Walnut location again. This location just needs to close if they cannot get their act together. read more

Oh my God every time I come here they don't have the item that I want to order. Last time they said it was such a popular item that they ran out and they didn't have time to cook anymore. Tonight it was because it's not a popular item and they don't keep it ready to go because they have to throw the leftovers out. Such liars! This is absolutely the worst panda ever. This is the panda at Creekside in new Braunfels Texas. read more

Worse Panda experience ever. The doors proudly display "Tea Bar" but absolutely no tea in the building. No where!! Check out had trouble entering my completed survey code. No discount. Fried rice had a few under cooked kernels in it. Won't come back to this one. read more

They are CONSTANTLY out of food.. I could NEVER catch Walnut Shrimp, which is the only thing my kids eat. Addition to that the Sesame chicken was not available as well. I wasted my time and went through crazy traffic to get to them just to find out I can't feed my kids for dinner... UNACCEPTABLE!!!! Manager gets on the speaker and tells me "it's a warehouse issue, they are simply not getting the shipments... She was NASTY with an attitude, as if I asked her for a million dollars. I drove down 8 min away to another Panda Express location and they had EVERYTHING: walnut shrimp l, orange chicken, sesame chicken, etc. ! Assuming they are using the same "warehouse." EVERY TIME a disappointing experience. Why you ask? Because, every time I have to DISAPPOINT MY KIDS, who are 3 & 5. The worst thing to do as a parent is to disappoint your kids. I keep promising them their favorite food and I leave without it every time. I am EXTREMELY UPSET! I would rather drive an extra 8 minutes and pick up food on Walnut Panda Express- everyone is extremely nice there too. You need to have a BOARD viewable before you get in line, of all the things you're out of for other people, because I'm done here! NEVER AGAIN!!!!!! As a HIGHER UP Management, wouldn't you want to fix this issue? Just look how many ONE STAR reviews there are with practically the same complaints. read more

I enjoy stopping by Panda Express whenever I'm near one (typically once a month if that). This is probably the first one that I can recall that I could feel the positive energy in their team when I entered! I was greeted by everyone, then the manager, Kris I believe started my plate. You could tell she was certainly the driving force with the positive energy! Very friendly and polite too! I dined in and could hear their communication as well, making sure all items were available or start a new batch if one item was getting low. The greeting continued afterwards with every customer that entered. I would highly recommend this Panda Express due to their staff and environment! Food is always good and I could tell it was a well ran establishment as well! read more

Chow mein was rubbery; I asked for fried rice but received white rice which was gummy; Service was mediocre...do not plan to visit here again... read more

The staff on shift tonight is on point: effective collaboration, generous portions of delicious recipes (orange chicken, broccoli beef, grilled teriyaki chicken, Beijing beef, Kung Pao chicken). Huge props for getting the hot mustard sauce right! In all my prior experience "hot mustard" in a packet is a bland waste. They're carrying a new (to me) formulation that has the right flavor and moderate heat - I could stand more heat, but I ain't complaining - a major improvement! read more

Thanks for wasting my time and money once again Panda Express. Just got home and my order is wrong. I asked for white rice and I got some white rice and brown rice. As if the person putting the order together ran out and thought I wouldn't notice. The portion of the entree was about half of what the normally give. They also asked if I wanted any sauce. I told them yes. There was none. I've come to expect that though. It's more comical that they ask, but don't deliver. Using Covid as an excuse is just that, an excuse. read more

I decided to stop by this location around 1:30 pm. Normally this is a just ok location, today they were really fast and they looked a little slow. So working in the industry I'd expect different outcomes in the why they were so fast. Three things came to mind. 1) they just had a pop and had extra food. 2) they were selling old and nasty food. 3) ask the customer to wait to make fresh and yummy food. So, what I got was 1) the wrong food. And 2) an order of crab ragoons that had been sitting under the heat lamp for WAY TOO lONG., they had no filling cause they were fried for too long. I normally would let things slide but when they're selling food that what I believe is below their company's standards makes me not want to come back to this location. The Forum is hands down better in every way. read more

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This joint sucks I've had it with being ripped off every time I come here ... I ordered two bowls and two drinks and what I got was two half bowls and paid almost 20$ and to top it off two fortune cookies crushed no soy sauce no napkins ... I promise anyone who reads this post order the chicken fried rice from shogun pay ten dollars and you will have enough food for 4 people ... I only came to this place because my son wanted panda.... Then try calling panda and they don't even answer the phone read more

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RED FLAG!!! We just left this establishment. When we got to the window to pay our bill was $15.26. The very nice lady at the window said they are short on coins, if they can round it to the dollar? My husband said yes and they gave us $4 back. I told her we have .26 cents so we can get $5 back. So they did but were confuse. If they are going to round to the next dollar they should have given us $5 back instead of $4. Makes me wonder how many people this has happen to read more

The Food at Creekside location is good, BUT the bowl servings have been reduced considerably along with constant price increases. Disappointing. If the servings stayed like last year I would have rated it much higher. read more

As a resident of New Braunfels and someone who enjoys the fact that Panda Express offers decent Chinese food for a very good price I frequent this location, mostly using the drive thru. While I have never had an issue with the drive thru itself, and the staff is always very kind and helpful, my bigger issue is with this location as a whole. There have been multiple times I've come in the evening 7-9pm where the drive thru or full restaurant is closed completely, or they are "out" of some of their main dishes. In addition as of today, there have been two times where I have come around lunch time and the restaurant is closed for various reasons. Today the sign says there is a maintenance issue. I understand that may be maintenance issues that may impact cooking some dishes or credit vs. cash, but closing the whole store on a Saturday lunch time? If this were a one time deal it wouldn't be so bad, but it is just another in what I feel is a long line of schedule irregularities from this location. read more

My family and I just dined at Panda Express at Creekside New Braunfels, and I don't know if we will be coming back any time soon. We literally witnessed the sloppiest handling of food, counted zero servers using gloves including the manager, dropping the tongs and spoons fully into the rice/noodles, and grabbing them and re-using them like no big deal..right in front of customers. Wow, quality must be one of those rare virtues in fast food these days. read more

Panda X thinks that Teriyaki sauce is optional for Teriyaki chicken. I was told "it already has Teriyaki sauce on it". You get 1 star for that nonsense. Also, what happened to the bbq pork??? read more

I've driven past Panda Express often over the last few years, but never stopped. I was very impressed as soon as I smelled my fried rice! If you want tasty Chinese food quickly and on the go, you can't go wrong. read more

Food is decent but the place isn't clean, they never have napkins, and the unsweet tea is always empty. People are nice though.

The service here is AWFUL, this has to be the slowest Panda Express I've been to. The food always turns out fine but slow service never fails read more

Came here with the fam for a late lunch. This area Town Center Creekside is really growing and although we are not Panda Express fans, it is nice to have some eatery alternatives. The place was clean and the customer service was excellent. The store was very clean. Great atmosphere. You don't come here for amazing Chinese food but for a quick bite that won't cost you a lot and is still healthier than burger options and tasty. My son had the fried rice bowl with orange chicken, daughter had chow mein bowl with honey sesame chicken (this was new and nice-a sweet taste to it), hubs had a fried rice bowl with mushroom chicken and veggies and I had the fried rice plate with teriyaki chicken and Orange chicken. We shared a few egg rolls. The worker asked if we'd like to try their fresh strawberry lemonade and it was very refreshing so we bought one. We were satisfied and the servings are large email we took a nice helping home for lunch leftovers. We may be back soon. read more

Two visits here recently and it was a great experience! Fresh food...every thing they offer was hot and available. Clean dining room. If you haven't been in lately, give them another try! read more

The food was delicious. I got the fried rice and orange chicken. We get Panda from two places in San Antonio where we live and the rice is so bland. We visited 11/30 Monday evening so the girl running the shift - Kudos! read more

Went to the drive thru at lunch 7/13/20 and found the employee at the window and others inside weren't wearing a mask! I asked why not and they said they ran out, but yet still operating. Not only are they violating a ordinance but their management doesn't seem to care about their employees or customer's health/safety! WOW! Masks are easily obtained! Poor management. read more