I have been going here for years. Truly like Panda. Today, I was treated horribly by staff. When I went to order, no one even acknowledged my presence. When I finally got helped, the staff member asked me to grab a tray to put my plate on. (The trays were filthy and still had food all over them). I told him id rather not get a tray since they were dirty. He responded with "well I guess you can get your food to-go then". I didn't say anything as I just wanted to eat. The staff member proceeded to put my food in a to-go container. I have never experienced anything like this before. Something needs to be done about the customer service. read more

I usually like my Panda Express experience. Tonight 27 Nov at about 7:25pm I decided to order online and go pick it up. I spent $65 thinking we were going to go into a panda coma (and so I wouldnt have to cook) and barely got enough to feed a family of four. Glad I dont have a growing family of four. Im sorry to sound like I am complaining but a large order of veggie egg rolls for $9.99 and all I get are 2 egg rolls?!?!?!? A large order of crab rangoons for $9.99 and all I get are 3 tiny rangoons?!?!? I still like the people and the food but man it got expensive for the portions. The sides and entres were good sized. Great tasting still and very fresh entres especially the pepper chicken a d mixed veggies. Just slightly disappointed in amount vs price that cannot been seen when ordering online. read more

Currently sitting in the drive thru in park. Been here for over 15 minutes. Once I completed my (very simple) order, I was told there was no white rice available. Ordering was like playing telephone. Very poor communication from person taking order. Very long line not moving. Never had an experience like this at panda. Won't come back from California for this location read more

It's s long way to drive to cone to this place but it was great. Good food, great service and just what we were needing. read more

Panda Express - Chinese Near Me - Georgetown, Texas

I ate at one of the locations a long time ago, I didn't think it was good enough for a repeat. But it was close by and my husband was hungry. I dunno what he got but he liked it. I'm really only leaving this review because I got two orders of egg rolls. It was like $5 total for four and they were good! I was pleasantly surprised. And good service and plenty of napkins without having to ask. Three stars only because my experience years ago, I'll def update if I happen to eat a whole meal there again. Edit: decided to add a star. Seems like we only stop by when hubby's hungry and I'm not but I get eggrolls and the fact that he stops here in the first place is an enforcement in itself. He has and will go hungry before eating anywhere he doesn't like. read more

This is one of the WORST panda express locations in central Texas. Grilled Teriyaki chicken is my go-to at panda express. What you get here looks like boiled grey chicken. Absolutely disgusting. I dont know how the person who even plated it thought that it was acceptable in any kind of manner. I wish I had taken a picture of it but I did not. The drive thru team is also hard of hearing and rarely gets the order right to begin with. Corporate definitely needs to shut it down and re-train their management and employees. For those wondering I did not eat the grey boiled chicken. It got tossed after not being able to make contact with anyone after calling multiple times and I got a fast food burger instead. read more

Sadly every time I'm here I leave dissatisfied and it's a roll of the dice at best. Either the vegetables are cooked to mush, the food has a ludicrous amount of sauce on it or a potential in this case of food poisoning. There have been good times here--yet overall you will likely leave unhappy. Georgetown needs a good Americanized Asian food and this simply isn't worth considering. Management needs quality and consistency in their food. Yet, perhaps they get enough business and the bottom line is working--but if another better place comes I suspect then they'll be forced to change. read more

Pulled up 15 minutes before closing, waited for about five minutes at the speaker and nobody said anything. Drove up to the window, and the person at the window didn't even open the window to tell me they were closing at 10, although it says 1030 online, I understand with the virus things may be closing earlier. But she said 10 o'clock with her hands. It was still 15 minutes till 10 and they closed early. This happened to multiple people in line behind me too. Very unprofessional. At least open the window to speak to a customer read more

Ordered through the drive thru today and the container was open in the bag, food spilling out, no utensils or straw for my drink. The person who took my order also took forever to return my card after handing me my order and didn't give me the chance to let her know I needed a straw or napkins or utensils. Not even a fortune cookie in the bag either. She just handed the card and quickly closed the window. This is a management issue putting someone new and anxious on the drive thru during peek hours alone. read more

Dirty tables, dirty floor, dirty, dirty... manager rude when asked to clean tables. We cleaned our own table and the entire time we were eating nobody cleaned tables. One employee came out to pick up trays from trash can, picked up paper off floor, walked straight back behind counter and started handling food. Hope this is a one time incident because this is the location we normally eat. read more

Found metal shavings in my food. Called to complain and I was just told "It happens.." Corporate called and offered coupons, no thanks. read more

I frequently online order prepaid Bigger Plates for pickup (about $10) without making an account and have also been satisfied with the experience and ease of having someone else pick it up; however, this time I ordered and prepaid for a Family Feast (about $35) and I very much appreciate that an employee diligently ensured that the proper person came to pick it up. Yes, it took extra time to do so and may be considered an inconvenience by some, but I for one am grateful that it was done. I am glad to see that such levels of duty are present at my local eatery and hope that that they continue to be fostered. Thank you all for what you do! read more

They give small portions, almost half of what they used to when you went inside to order pre-COVID. I ate there today, and spent extra to have their Angus beef stirfry; they sauteed a bunch of inedible broccoli STEMS, not the actual broccoli! The stems were like eating shoe leather because broccoli stems are what you throw away; they are hard and inedible! Unacceptable! This place uses them in their stirfries that they charge extra for! Consistently disappointing place that appears to strive to save money at the expense of the customer. This location should be put on probation. read more

I really like Panda Express but there seems to always be an issue when I come to this one. I usually get a bowl with veggies and chicken. I ordered in the drive thru line and when I ordered I was told they were "out of veggies for the day". I decided to order something different, if there wasn't someone behind me already I would've turned around and went else where. When I got to the window I asked further questions about the issue, the young lady informed me there were "out of broccoli" and that's why they couldn't make the veggies. Out of an ingredient that is in several of your dishes...... That's absolutely unacceptable. There have been other occasions where the staff is unprofessional and very unwelcoming as well. read more

The food at this location is good but the attention to detail recently has declined. The last two times I've been the order has been wrong- like I got a different entree than I ordered.... both times. I understand mistakes happen and maybe it's just dumb luck but Panda Express isn't cheap fast food by any means so actually getting what I ordered would be appreciated. read more

Paid 9.69 for this? I don't mind the amount, but the small portion! On top of that, the lady wanted to give me the left overs of the bowl and told me she couldn't serve me new coming up until that portion was gone. The new one came out and changed her mind. Blah, I will stick to my regular Chinese place, it was all those billboards that brought me here. The place was clean and the food was good, the cashier was very friendly and they greet you when you come in, that's why I'm giving a 4, I guess I was really hungry, that's all :D read more

Panda Express - Chinese Near Me - Georgetown, Texas

Panda Bear is the Taco Bell of Chinese food! I love Panda Bear. (Sorry but I have called Panda Express, Panda Bear for years and I cant stop. Habits you know?) You cant really compare this place to a real Chinese restaurant, as you cant compare Taco Bell with a real Mexican restaurant. The cool experience I had at this location was the fact that the person who took my order at the drive though was actually Chinese. Usually at other locations its your typical teenager of all colors except asian. I thought that was cool. (I hope that didnt offend anyone.) I Love Panda BEAR! read more

This Panda Express says they are open until 1030, yet I'm her before 1030 and they are already closed. I've provided the time with the screenshot. I can also provide a photo which shows where it was closed, but also has the location and time of when I took the photo. The times need to be update! read more

I've literally never sat in a drive thru line for so long in my entire life. There were only 2 cars in front of me and it took over 30 mins. I sat at the speaker ready to order for 10 mins and no one even acknowledged me. It's almost as if they were shocked to have had anyone actually eating here. read more

don't order a combo plate and ask for the rice to be separated from your food, they want to double charge you the price of an entree to put it in a separate container! if you already paid for it once, why charge me just to put it in a separate box? greedy morons!!! i would give no stars if i could! horrible, never waste your money on bad customer service or greedy corporate crap food-chains!!!!!!!!!!!!!!!! more and more their full of snotty little brats in charge, whom know nothing about manners/respect/service!!!! disgusting, spend your money in places that deserve the hard work you put in to earn it!!! read more

I don't know if this location has the best Panda Express food I have ever eaten, but today is Christmas Eve and we walked in because the lights were on and people were inside. We are traveling with two children and could not find a place to feed them. We walked in with feelings of relief, the staff was friendly and still cooking for a line that snaked around the store and had a long line in the car line. They were fast and from their demeanor you couldn't tell they had closed at 7pm. We only found out that they had closed 20 minutes before we walked in because my husband asked how much longer they had till they closed. I hope this shift benefits from their hard work and welcoming service. read more

Horrible food! Non edible!!! Everything was horrible! Way to sweet!!! Like they poured a whole bag of sugar on it. Even the spicy food. Pretty pissed I just forked out all that cash on a meal I can't eat!!! . Never again. Was my first time trying Panda Express. I will never ever order it again. I just waisted money on a lunch I cannot eat!!! Pissed! What little bit I could force down my throat got me sick as a dog! Looks like nothing is getting done today.!! Do not go here!! Omg just noo!!!! read more

Drive through experience is awful. The person working the window doesn't listen well and continues to say "is that it" after everything you say. Then messes up the order and acts like you did something wrong. After it was all said and done and I went inside to get it corrected I got home with the meals and they had put one thing on bottom and covered it with what we ordered. Awful service. Food is tasty tho read more

Every time I come here I have greatservice. Today I came insideand my service was terrible. There was a cashier was rude. She threw my card down on the counter instead of handing it to me. I asked for a lid for my to go meal and instead of giving me one right away she questioned if my order was to go and proceeded to toss my lid down on thecounter and walked away. Not sure if she was having a bad day or should not be at the front register it is ridiculous that I was treated with such disrespect when I am spending my money. Do better Panda. read more

Overpriced, average at best. Steak was like rubber, chicken was fatty, rice was bland. I guess I was expecting something better since the place had a lot of people eating there and a few 5 star reviews. read more

My daughter stopped on our way home from work to pick up our dinner today they put half of our order in got home and we live in Florence and found out that they did not put everything in so she drove back to get the remaining items and the manager was rude and Could care less if we ever came back to his business or not. It made no difference that she had drove and 20 miles (one way) to get back to the store to get the remainder of our order. So use your own discretion as to whether you choose the place The food was not the quality that we've gotten other Panda Express read more

I liked the friendly service. I liked the generous servings. The chow mein noodles were nice and moist. The two entrees were very tasty.

Great food and great service! I love this place! The people that work here take pride in their service. The food is always fresh and hot. I'm impressed by the quantity and quality. The restaurant is always clean. This is my number one recommendation for fast food! read more

Very rude staff , all they care about is closing down for the day been there a a few times for late dinner because they stay open late and kids like Panda but will not go in there again will go down the street where we usually go better service they just close earlier read more

This is for the Panda Express in the Wolf Ranch shopping center. I've eaten at Panda Express several times and have never been impressed. The food is not flavorful and is usually soggy. The vegetables are unappetizing. There's just not a lot of positive things I can say about Panda Express. read more

Really good Chinese and a welcome departure from your typical burger or chicken restaurant. Lots of healthy choices and you can pick exactly what you want. When in Georgetown,this is my usual choice. read more

Very inappropriate( Justin G. at 8:38pm 11-4-14) drive-through window employee. You do not pretend to be a nationality that you are not it is very offensive especially when you're doing it as orders are being taken. First off you do a crappy version of trying to be whatever the hell it is you think serves Chinese food. YALL need to get a better staff if they are going to work at the restaurant in the evening. So rude and ignorant of you. Typical high school expectation level you presented. I'll never be back to this location. By the way I'm not Chinese, but this was still rude and very unnecessary. read more

Went through the drive through get home and what i ordered is not what i got. Drive the 10 miles back there and went inside. Told them that what i asked for and what cashier repeated back to me was not what was showing on recpt nor what i asked for. Cashier went to manager and the original employee plus the cashier are all standing there looking at the recpt and the food. Manager decides to give me what i had wanted. The cashier walks back to me hands me the bowl and says here. Really? Not even an i am sorry about that, enjoy your food, have a good night. Nothing but " here". One of the worst customer service experiences ever. Will not be back to that store. read more

I would rate it a zero!!!!! Takes 6-8 min just so they can take your order at the drive thru! Then when they do THEY NEVER HAVE grilled Teriyaki chicken!!!! Absolutely never! I already placed a complaint on there site and I got an email that someone would reply in 3-5 business day! Guess what! I never got a 2nd email! Unfortunately we come to this location 3-5 times a week ‍! My kids love the orange chicken and I love the teriyaki chicken! It's even became a game we bet on how long we will wait before someone takes our order and we bet if they will have the chicken. Today I decided to tell the girl on the drive thru that instead of having a wait for 5 min on the drive thru they should at least put a sign on the window! The look on her face was like if she was looking at a blank wall! She absolutely didn't care! I stoped at the location location in Manor Texas! I give them 10 stars! They need to come train this store! read more

I really really want to like this place and give it a five star rating because their food is really tasty, BUT I have gotten sick every time I have eaten here recently... Now I do have a pretty sensitive stomach so I don't think everyone will get sick, but if you have a senstive tummy like me I would go somewhere else, I usually would get either the grilled chicken, beef and broccoli, or Orange chicken but either way my tummy ended up not too happy, when they first opened this didn't happen, so maybe they changed something because now I just end up sick. Not worth it sadly :( read more

My mom went there today and when she got home and brought me my food she had to tell me about the horrible customer service she received. The trays were less than half full, the chicken was old and when she went to ask for a new order they insulted her and called her a liar. The manager was no help at all in fact made the situation worse by being rude and disrespectful read more

I really wanna love this place, and give them five bright, shiny stars. But for some reason, they always seem to disappoint. I mean, I don't even think they use real panda... HAHAHAHAHAHAHAHAHAHA *sigh* But I digress. I love the idea, and the concept of Panda Express, but I always seem to be let down. I eagerly say, "Yay! We're going to Panda Express!", but almost always, I'm let down for one reason or other. So this time, I was enticed by their "Samurai Surf-n-Turf". I love samurais, AND I love surf-n-turf. How could it go wrong? The graphic looked amazing--chock-full of juicy-looking shrimp, and big chunks of beef. Angus, too, the posters promised. When it was served, I counted three tiny shrimp and maybe four little strips of (presumably) the aforementioned 'angus' beef. And the flavor... The same identical "meh" flavor as all the other entrees that aren't Orange Chicken. I did anticipate a shrimp deficit, so mt second entree choice (for an extra buck!) was walnut shrimp. That was actually pretty tasty. Not a total loss. But after ahelling out over a Jackson for two fast-food lunches, I felt a bit wanting still. I should've known, really. Whenever I go to Panda Express, I become Charlie Brown running up to kick Lucy's football; forgetting the countless other times the ball was pulled away and falling flat on my ass. I guess, like Charlie Brown and the football, at what point does it stop being Panda's fault, and start being my fault. I know what to expect. And the Orange Chicken is almost always good. So, that being stated, three "A-OK" stars for this quasi-Chinese fast food place. I'll be back soon... read more

Panda Express - Samurai Surf-n-Turf, and Walnut Shrimp. it's "A-OK" - Chinese Near Me - Georgetown, Texas

I was going to fill up my drink as I was fixing to leave. While filling up my cup, a worker came to our table and threw my purse onto the ground and stole my cookie. The food was cold as it came to the end of the line. And to top it off, we were overcharged for things that we didn't even get, and they wouldn't listen or even check our receipt to confirm what we were saying. 10/10 would not recommend. read more

This particular store runs out of various favorites too often. And no reasonable excuse, no excuse in fact, is given. Very much unacceptable. I do not think I will be returning to THIS location. I don't come here regularly but it has become ridiculous that they do not have the particular item I want. I have waited for nearly 30 minutes in the drive thru standby for teriyaki chicken, when I was originally told 10 minutes. Never again. read more

Only reason I am even giving a 3 star is because the orange chicken and the honey walnut shrimp was good. The noodles were burnt and the egg rolls were horrible. We asked for sweet and sour and didn't get it just a fist full of soy sauce. Honestly this isn't the first time this has happened at this place. Panda express is one of my favorite places. We do not have one where I live so thought I would stop and get some amazing food. Boy wad I disappointed. read more