excellent customer service the girls here in the front serving are so sweet and polite. the service is fast and the food taste great. very happy :) read more

The new spicy shrimp they're promoting is fire! Go early in the day when the food is freshest. At night it will be lukewarm but serves its purpose. Great location lively atmosphere. read more

I don't eat here often but my kids love it. There food is pretty standard at all their locations. This downey location was recently remodeled or upgraded and I like it. The reason for the 5 stars is their remodel. read more

It was pretty much the usual experience we have here. Servers are friendly and professional. Food is fresh, not sitting for a long period of time. read more

I've been to this panda a few times recently but wanted to hold off on reviewing the place because I wanted consistency if I was going to give it 5 stars. And guess what? They earned my 5 stars. The people in front really do an excellent job at keeping the line moving. You can see and taste the freshness and quality in the food. Last but not least, cleanliness!!! This panda does a really good job of keeping clean. Love it here. read more

I'm VERY surprised this Panda Express has such negative reviews. I visited this Panda Express on a busy Saturday afternoon and although there was a long line, it moved very quickly. The employees were friendly they smiled, offered me a sample, and remained attentive to all the guests. Also in my opinion, the portions they provide are pretty hefty. I got the 2 entrees and a side for about $7 and it was more than enough to fill me up. I'm one happy customer! I'll be returning again. read more

Of all the panda express that i've been to this is the only location they serve less portions.

This place is standard Chinese fast food. I bet the biggest complaint is the line is usually out the door. I think the only reason I still come here is to reminisce the days I was in college and needed a quick chicken bowl and I only had a student size wallet. I do remember the long lines then. Some things never change. read more

This Panda Express is one of the worst I have visited. They keep most of the containers empty or near empty. Then, they load your rice/chow mein into a container and let it sit on the counter while you wait for food to cook. Half your food is hot and half is tepid, at best, by the time you get home. The employees seem to do one thing at a time. Rather than order both selections from the kitchen... they are ordered separately, causing more waste of the customer's time and more cooling of food. Want service? Go to another Panda. There are juveniles behind the counter seemingly unsupervised. There is a line to the door or going outside and they are not asking for food to fill the empty trays with a very noticable customer base queued in the line. Clueless, without supervision, and lacking customer service skills. read more

Best food ever, very fresh love coming here, the lines be short and they move really fast, their prices r very reasonable so definitely bring your family and friends here read more

Sometimes you need a quick fix of Panda X. The orange chicken is tangy, and moist. The location was clean. Staff was efficient. My only problem with this location is that they give small portions. I understand it's policy to serve pre-measured portions but the management takes it to the extreme. If your counting calories then this is the place. read more

I want to start off by saying I love Panda Express but this is the second time I've eaten at this location in the past four months and both times got an allergic reaction from the food. I've eaten at several different locations(lakewood, Gardena, Monterey Park, etc) and this has never happen from any of those locations. I seriously believe something is going on with the way they cook the food there. read more

I generally like Panda Express and the food there. The reason for this 1-star review is the terrible service today. I walked in at 10:45am, and found most of the trays completely empty. The items I wanted were among those empty trays. The counter worker asked me which items I wanted, I told her they were all empty, so she offered that they could make them. She said it would take 15 minutes and I said no thanks, that's too long. She apologized and said they just opened, but that's not true since they've been open for 45 minutes since 10am. I don't know if I'm being too picky here, but it seems they should have most of these items ready to go at open. Part of the point of going there is that it's FAST food, and waiting 15 minutes for them just to prepare 1 dish defeats the purpose of a quick lunch. read more

Staff friendly and helpful. Food trays were full and fresh. Service fast and helpful with suggestions. Restaurant and patio area clean.

I know it is fast food Chinese, but it is still delicious. Today's experience was quite pleasant. I don't usually give props to our service workers but the young lady named Darcy, who worked the register went above and beyond. Very hospitable and kind to all with a genuine smile. If Panda Express were smart, they would do their best to keep her. Fast food workers come and go, but the good ones should move into management even if you have to subsidize their education. read more

Like any other Panda Express, they sell Chinese style fast food. Typical dishes like orange chicken and broccoli beef were decent. Not much to rave about. Problem with this location is portions are extreme small compared to many other locations. If you need something to fill you up, you're going to have to look elsewhere. read more

Love the Surf n' Turf and Asian Grilled Chicken

This place sucks...just panda express in general sucks!...their "Chinese food" is a joke!!..too pricey too! Just go to ur local authentic Chinese food resturant owned by Chinese..and you'll have much much better food and way cheaper than here..don't eat eggrolls...bleh!!....and no mushroom chicken...not even chicken in it!!!...and two stars is being generous!.. read more

Approximately 4 Tuesdays ago I went to Panda Express located on Firestone in the city of Downey California. I ordered the "string Bean Chicken breast, noodles". Got it to go, and ate my meal at home. As soon as I finished my meal I burped, and it wasn't a healthy burp. I knew that they had served up food that had turned already, and the night was going to be painful. I was right, I got food poisoning which lasted about 1 1/2 day, and I went through a lot of pain Thanks Panda. I will never, and I mean never eat there again. Nor will I ever recommend this restaurant. Beware of this Panda Express they take profit over serving safe food! read more

Food was solid but why yall giving out stale fortune cookies though. Was highly disappointed.

Good place for a quick bite to eat. Gets real busy during lunch and dinner time. ....juanVic

The customer service was beyond great! The worker even opened the door for me. Although, it was close to noon and all the entrees were not fully prepared yet. They apologized and gave me a free drink. Btw, the food was fresh and delicious! read more

This location uses MSG... I know right away because I'm allergic to it. Must use the restroom minutes after is consumed.

they need to learn to listen when people tell them their orders, i asked for orange chicken and i told the girl three times orange chicken and she goes ok what else and i ended up with sweet fire chicken breast lol pathetic workers u got here thats why i like the norwalk panda better, workers who are trained better! read more

Panda is usually a last resort for me (instead of a destination). "Man Im hungry...no time...oh look a Panda...". At least they were open on Christmas Eve when others were closed. The ANGUS STEAK was more tender than I expected. Too bad 1/2 of what looked like Steak was actually mushroom decoys...tasty but I always feel cheated after a bite here. Prices vs portions vs taste...not terrible...but not awesome. Sigh read more

Yeah good food. But dont try to eat there at 10:05 on sunday. Even tho it says 10:30 they will turn you away 5 minutes after 10. Very disappointed.... read more

Horrible customer service! The idiot employee almost threw my bowl at me. I did tell her she was not very nice.

Not good. Stay away. It's 2.5 stars for a reason. Every bad review is totally accurate based on my experience today.

I have been to this location a few times. Every time it finds a way to disappoint me. I asked for double honey sesame chicken and received what could only be described as one scoop and was charged for double chicken. The rice was only filled 2/3rds of the container. Not height wise, but width. read more

Standard fast take out. While not the world's best Chinese food, it is consistently good and quick. Nice that steamed veggies is now a main side dish for when you want a little healthy to go with the yummy fried sweet stickiness of the orange chicken. read more

Currently eating here and the manager was rude by taking our order and just didn't even excuse himself and walked away while we wAited... hank you to the staff that was there that fimished our order btw my chicken was cold the three star is for the little female employee that hlped us at the end read more

As far as Panda Express go this store is very busy. In my opinion busy equals fresh food. Staff was very attentive saying welcome to everyone that entered. I was inside for around thirty minutes as I ordered and ate my lunch. Food was fresh and hot. Also for you Pokemon Go players this store is a pokestop. read more

Food is fine. Customer service on the other hand is horrible. Came in 20 minutes before close time, they had no orange chicken or honey walnut shrimp; asked if they could make some and I wouldn't mind the wait, girl rolled her eyes and gave me the dirtiest look. Whoever hired her must have been blind read more

I wish I can give zero stars. I mean the food was horrible . I don't know why I pick this over chick fila. Oh yeah, I had chick fila last night and wanted to try something knew. And I gamble and lost my money. Will never go again read more

The food is pretty good here, just as it is at any other Panda Express. My only concern is that they are soooo stingy on the Shrimp. I got a 2 side combo with Mushroom Chicken, Honey Walnut Shrimp, half rice & half noodles. They gave me a lot of noodles & hardly any Shrimp. The fat girl that was helping me had sort of a condescending voice while talking to me, kinda like she wasn't happy to be there. read more

Panda Express - They are so stingy on the Honey Walnut Shrimp. Not t mention it's $1.50 extra to get that as a side. This meal was $10.43 total. - Chinese Near Me - Downey, California

Ordered online and left specific directions on wanting teriyaki chicken and orange chicken with chow me in..I was in a rush since I ordered and paid ahead of time. When I opened the box all I got was brown rice and two sides of Beijing beef..disappointed and dissatisfied and customer service did nothing about it. Place wasn't even busy. Either improve your website or get staff who can make orders correctly. read more

This place is understaff Waiting for 25 min still in line. Only one person serving food. Never coming here again. read more

So I go in I don't see the manager but this girl there did the same thing she served you a ton of rice but very little of the entrees. I really think they cheat ppl out of the correct portions. I ask for beef and broccoli she grabs half a spoon of broccoli (No beef) I asked her "Really?", "can i get some beef please". read more

This is the best panda I been to everybody was super nice and helpful. I will definitely come back again.

every. single. time. it would be a completely different story if it was a once in a blue moon type of thing but very visit it's something with this location. read more