If I could rate no stars on this Panda Express location I would. This is my first time leaving a review on Yelp. Food at Panda Express is good, but the customer service at this location is what really bothered me that I decided to create an account here. Since I don't eat meat, I always get the usual at Panda Express which is a bowl with half fried rice and half chow mien along with eggplant tofu and some veggie rolls. When I was making line and choosing eggplant tofu, the server told me they didn't have enough eggplant tofu pieces and asked me if I wanted to wait so they can cook new eggplant tofu. I then chose to pay for my order so then I can just wait for it to be ready. After the cashier told me what my total was and I was ready to pay, some other customer needed help with a fountain drink and the cashier decided to help this customer out while making me wait for a few minutes when I already had my credit card on hand to pay. I found it rude and disrespectful. This cashier should have finished the transaction before proceeding to help another customer. After my transaction was finally completed, over 13 minutes passed by and it still wasn't ready until the cashier must have noticed that she didn't even call out so the cook can make more eggplant tofu. I kept waiting and then she finally told me that my food was ready which I found it strange since they barely started cooking it, but it didn't cross my mind at the time to question it further. By this time there was a line and when I went to pick up my order, I asked the cashier for some hot sauce and soy sauce. She ten picked up a bunch (about 8) and handed them to me super fast. I've never felt so hurried before at a Panda Express especially after they made me wait a very long time for not having a food type. When I got home and opened my bowl, I noticed the quantity of eggplant tofu it had was a lot less than what a bowl usually comes with. The eggplant tofu also looked old. Therefore, I practically waited for nothing since the cashier/server decided to serve me the old one. Obviously the new eggplant tofu wasn't even ready by that time. I was so upset and disappointed that I waited for nothing, not to mention that the bag she provided was already dirty inside. I know this is a fast food restaurant and can't be having such high expectations, but I've been to other locations before and today was the worst experience I ever had at Panda Express. I usually eat closer to the school I attend, but this location is very close to me since I live in Downey. After today, I will no longer buy food from this location. Next time, I'll just stick with Chipotle that is right next door. The customer service there is ten times better than Panda Express and the food is healthier as well. To management at this Panda Express location: train your employees better at giving good customer service. Tip: don't hide your hot sauce or soy sauce if you don't want your employees to be "bothered." read more