I'm rating 2 stars because I had a weird, unfriendly experience. I stop in about once/month or less for quick teriyaki chicken. (Other dishes always make me sick, but I enjoy this one dish once in a while.) The weird experience was when I checked my bag which didn't include the teriyaki packet so I asked for it. The girl at the window didn't seem to know what I was talking about and got another young girl to talk to me. I said I had the teriyaki chicken but it didn't include the packets. Her response was, why do you want that? I said, Because it's teriyaki chicken. Her response was, Well we don't normally give it out, you have to ask for it. I told her I never had to ask before... it's teriyaki chicken. Why do I have to ask. She said, Most people don't want it. I told her that wasn't even common sense; it's teriyaki chicken. She was rude. Shit the window in my face. I was only asking questions, not raising my voice at her. Poor service. How weird. Are these girls confused about the food they sell, or is Panda Express nickel and dining every little item? Weird. read more

i got the wrong items and gigi said she would replace the order plus a drink . i have tried calling 5 times. they do not answer. i have called 6 times and there is no answer ever . i cannot order online because order does not go through without a credit card. they owe me what was promised! yes,i am yelling. i called panda express corporate, they are worthless. no management there, asked twice. they cannot contact the store in question. they su-k! read more

Horrible service their online ordering system is a joke. Me and a bunch of other people who ordered online had to wait over 25 minutes. While they took 10 people that just walked in orders and had their foods ready before ours even tho we were there first. So the vibe was off and angered everyone. And the food was cold and didn't taste good. read more

This location is clean and food is fresh everytime I visit the store. Closer to my work. Customer is good and looks they are very friendly and welcoming. read more

Had the plate with Honey Seasame Chicken and Beijine Beef. The Beijing Beef was not spicy at all. The food wasn't hot and a little sweet. The fried rice is too loose. The Cream Cheese Rangoons and Vegetable Spring Rolls are good. Overall, it really doesn't have that Chinese food taste. read more

Panda Express - The plate - Chinese Near Me - Canal Winchester, Ohio

If you like restaurants constantly being out of items and having slow and disrespectful service, this Panda Express is for you! This location is the closest Panda Express to our house and we've probably been 10 times since it opened last year. Shame on us because no visit has ever been smooth, but today was the final straw. After endless struggles with the drive-in, we decided we might have better luck dining in. It took a few minutes to be helped, so we eyed the options that were ready in the case and the pickings we're slim. When the lady finally came up to help us, she started spooning chow mein into the container. I clarified that I wanted super greens and she barked at me that they were out - not that there was a wait, but that they were out. We decided then that we weren't interested and walked out. As we walked out, a manager chased after us to clarify that super greens would be ready in a few minutes. By that point, we were done and had accepted that our days of trying the Canal Panda Express were over. read more

Disappointed AGAIN. I am willing to give the benefit of the doubt for a bad day or a one-time issue. But, this is the SECOND time i n a month that we have visited this Panda Express, and they had NO white rice. How the heck does a Panda Express NOT have WHITE RICE. It is a staple that sets up the entrees. No problem with the employees doing their best to keep customers happy. Only one poor woman working her tail off running the line, the register, AND taking care of take-out orders. One man dedicated to online orders, and one woman dedicated to the drive thru. The folks were working HARD. They get a pass... However, management was NO WHERE to be seen. Management does NOT get a pass, especially for not having ANY white rice, and we were told not to expect any either. Soooo, how are you making the fried rice exactly?!?! Plenty of that, and plenty of chow mein coming off the wok. POOR performance by this Panda location. Overall, food was good and hot with excellent portions. Plus, they threw us an extra fortune cookie - which is always a nice BONUS. This Panda gets a FIND ANOTHER LOCATION... maybe they'll have white rice. read more

Panda Express - Inside Panda Express in Canal Winchester. - Chinese Near Me - Canal Winchester, Ohio

This has got to be the worse Panda Express ever. I ordered Beef and Broccoli and a mushroom chicken bowls. They had me pull around because Broccoli was not ready. I waited another 15 to 20 minutes to get my order. After receiving my order there was a bowl of broccoli and three tiny strips of beef. The mushroom chicken was the same. If you want a bowl of half cooked broccoli bowl. This might be the place for you. $6.30, horrible. One Star because they had nerve to bring it to my car. read more

Service was quick and easy! Staff were friendly and welcoming. Food was delicious. Enjoyed the food and conversation at the outdoor patio table. read more

This is by far the worst location I've ever went to! The staff is completely disrespectful, gets our order wrong twice then when we ask to correct it, it's still wrong! After a third time! The staff is laughing at us because we are obviously aggravated because we waited 20mins for the order to be wrong 3 times in a row, when calling into the store, the staff in drive thru answered and portrayed to be managing supervisor, & did not present themselves professionally, The quality of this experience is by far the worst I've ever had, You don't understand, your customers are your bread & butter, keeps your team employed, keeps the lights on in your business! We just wanted, great experience, quality food! & we got everything but that at this location! read more

I do pest control so I drive all over the Columbus area I normally love Panda Express. I actually have traveled to several states with this company and have had many Panda Express meals across the country. This experience was the worst. I get to the drive thru they are out of the advertised chicken I believe it is pecan chicken they said they no longer sell it. Why is it on the menu on your drive thru? Then I asked for another chicken, again out of it. Asked for the walnut shrimp it's not ready and will be a wait. Finally I settled on the orange chicken and beef. I get it and I'm not sure what's going on but after I eat to be fair it didn't taste that bad not great but on par for fast food I threw up a few hours later the food had made me sick. Just an awful experience read more

Second time goin to this location and I was let down both times . The first time my mom got sick and the second time my nephew threw up and my niece end up getting the worse headache . When we went this young lady wasn't friendly at all. They didn't have soy sauce or the sauce for the grilled teriyaki sauce like how. It's just some things your not suppose to run out of. I LOVE PANDA EXPRESS but not this location . read more

Several issues I had here. This was my first time coming here and it will be my last. I'll list my issues below 1. Was over charged by $2.50 when I checked out as they charged me for getting beyond orange chicken when I got regular orange chicken 2. Co-workers we arguing and yelling at each other creating an uncomfortable environment for the customers 3. Employees were so damn rude to all the customers, in the 20 minutes I was there I saw THREE customers come in and leave without ordering because they were so upset at the service Just unbelievable how bad places have gotten read more

Worst place to go for Chinese. They are always out of everything. Obviously management needs changed if they can't stay on top of something as simple as inventory. THREE TIMES IN A ROW I have ordered teriyaki chicken and got a spoonful of plain boiled chicken instead. It's not served with teriyaki sauce nor is any provided for me to add? How is this teriyaki chicken? Also there is never any sweet and sour sauce given for the eggs rolls. Am I missing something or is it harder to put food in a bag than I thought? I've got it! How about a manager actually requires these 12 year old idiots they hire to work for them, to work WITHOUT their phone in their face!? Go someplace else for Chinese. This place sucks. read more

Hands down the worst Panda Express I've ever been to. waited in line for 10 mins for orange chicken , then when It comes out they continue just skipping my order so much that there almost out of orange chicken. then the lady looks at me like I'm stupid she completely forgot about my order .the whole Place smells like sewer and the employees have no respect. read more

Completely and utterly disgusted right now. Was told to wait 10 minutes for Orange Chicken because the cook was being "pissy", I do so respectfully and when I try the chicken it tastes so disgustingly sour. I will never be coming back. read more

Tonight 9/21, we decided to go to Panda Express Canal Winchester. Normally I am satisfied with the place, but tonight I was highly disappointed. The portions were terribly scarce, and the prices went up. Ridiculous. It is a shame how the quality is leaving. Our entrees barely filled the little cubby it was in. My husband was so disappointed he said that is the last time we go there. Ughhh why are they getting so chintzy? So sad...this is a newer restaurant in Canal. read more

Don't even waste your time going here. It doesn't matter what time of day you go I promise you they will be out of nearly half the menu in which you will have to wait at least 15 minutes. Not to mention if you go within the last 1.5 hours of close and they are out of something they won't even make it. read more

Every time I try to get food from this location they are out of what I like , not just one item multiple items.

Although we love Panda Exress food, unfortunately we can no longer support this location, only a mile from our house, with our money. This location just opened in November. Despite several visits getting hard chow mein, small portions, and them being out of their main menu items like rice and chicken, and them not including a whole meal in our bag, yesterday was the final straw. We stopped and got a 2 plate entree, chow mei with orange chicken and honey walnut shrimp and a bowl with orange chicken with chow mein and an egg roll. Total bill was $17.05 Brought the food home and the orange chicken in the 2-plate entree had an inedible piece of breaded "meat" about 3 inches long, hard and darker than regular chicken. I WISH I had taken a picture. Anyway, my daughter ate one piece of shrimp, one piece of chicken and some of her noodles. She couldn't bring herself to eat the rest of the orange chicken and was just going to move on to her egg roll. Until she opened the bag and it was dark brown, way ovetcooked. So I decided we needed to back and just get a refund. I was tired fof the poor food quality. This wasn't the worst part. I get to the restaurant and I had to explain to 3 people why I came back before the manager came out. The second person offered to remake it, I said no, I don't want anymore food from there. I just wanted a refund for the 2 plate entree and the egg roll. Instead of just procesding the return, the rude manager proceeded to say it's orange chicken, so it "sticks together". I told him, this is not the first time I've had orange chicken from Panda Express, I know what it's supposed to look like. It is the first time I had to return a meal. Then he said the meal was "half eaten", which was certainly not the case, maybe just the noodles. I'm not sure why you wouldn't just apologize and process the return instead of justifying bad product. On top of all that, it took him nearly 10 minutes to fill out a FORM for a partial return. So this location is off my list of options for continuous problems with orders and rude management. If you're in the East Columbus area check out Whitehall or Reynoldsburg locations. Never any problems there. read more

Literally always out of everything. If you can't keep something in stock take it off the menu. It's been 3 months of it not being available or them just selling the last bit, every single time. read more

If you want what you order DO NOT go to Panda. There handing been a single time in the last 6 times I've been there that they've had what I ordered. Every time they're out of Super Greens (should just take them off the menu) and the later it gets in the evening the more they don't have. Waste of your time and waste of money to wait in the drive thru line to not have what you want. Better off going to the local Chinese food restaurant in your community. read more

I've been there 2 times in the 5 days and both times they didn't have any food ready. If I am going through a "fast food" restaurant I do not have time to be waiting for 15-30 minutes for my food. Rude customer service and very irresponsible behavior from the workers. I would like to have the food that I order and pay for in less than 30 minutes. That being said, they need to prepare food beforehand read more

This Panda is amazing! First off top flight service. I don't really like fast food but I'm so impressed by this location. And they pay their staff very well. read more

Last week we went to the Panda Express in Canal Winchester. Upon entering the restaurant there was the pungent odor of sewer gas. If that wasn't bad enough, we ordered anyway because it was getting late and we wanted dinner. The food was absolutely DISGUSTING! We ordered the orange chicken dish which consisted of some form of frozen chicken nugget balls. The shrimp dish was no better and consisted of frozen shrimp and slimy noodles. We hated both meals. Afterwards, we had gas, bloating and diarrhea. We promise to never step foot into this restaurant ever again! We only gave one star because that is the lowest score available. read more

Do not, I repeat do not buy food from this place! Way too much rice, way too little entree. I don't know what they call this meal, but it was not remotely what is expected for Asian food. It contained what I assume was zucchini, some mushrooms, and a few tiny pieces of maybe chicken. All of it overcooked and limp. This place is part of a franchise that we will definitely avoid in the future. The disclaimer on this website asking for consideration during this pandemic, only adds to my irritation. There are hundreds of good restaurants struggling to stay in business. I am amazed that this franchise is still around. Get your Chinese carry out at locally owned restaurants, it will be much better quality. read more

I'm really upset i have to give this place any stars at all. The service and the food were both terrible and i went inside the restaurant to order my food. I ordered a chicken teriyaki bowl with fried rice a plate with beef and broccoli and black pepper chicken with half fried rice and chow mein. I had to wait forever for the teriyaki chicken and beef and broccoli. I understood it had to be cooked but they literally forgot about making my order once it was done. I had to ask a few times until finally the packaged my order up and rang me out. The fried rice and chow mein were DRY. I barely got any beef with my beef and broccoli, maybe 3-4 slices of beef if that. It was full of broccoli and no type of sauce. The black pepper chicken was really good of what I was able to taste. They use an assortment of veggies as a filler with barely any chicken. I'm Utterly disappointed with my dinner tonight. I will never come back to this location ever. So to everyone, please beware because you will probably have the same horrible quality as i did and some of the other reviewers did. read more

The manager is EXTREMELY rude!!! Horrible customer service and constantly messing up orders

Great customer service and large portions ! Highly recommend. Lines moved fast and they were very polite.

Decent food, orange chicken tastes a little old sometimes. They occasionally get the order wrong but it's understandable, not bad.

first time good, second time not so good, third time made me sick and I am still not well after a day the angus beef was not so good and onion taste stayed w me all night long. I probably wont be back/ read more