Nothing wrong with food or front of house service. As a matter of fact the girls up front were fantastic and extremely accommodating. Great smiles and great Customer Service. (Specifically Katherine, she's a keeper)I preface this with the fact I am fully aware I ordered something that wasn't ready yet and I am fully accepting that. The gentleman with the back brace cooking on 12/24 around 2:45pm was painfully slow. His body language couldn't have been more clear that he just didn't care at all. There were several items that were low or out and it appeared like every time a request for an item was called out he would get a little more irritated and get sloppier and slower. You could tell the rest of the staff was frustrated and didn't really know what to do and it seemed pretty clear that leadership wasn't around or didn't know what to do to push for a better turn around from the kitchen. It won't keep me from coming back, for now, I just hope it's not a habit that forms that will ultimately lead to me deciding to venture elsewhere. read more

The worker spoke to me purely in Spanish at first, and I'm a white individual and they talked with their coworkers in Spanish and the entire joint was run by a bunch of beaners. The food wasn't even that good and I found a piece of brush in my food that they cleaned the grill with. It piercing my gums in my gums, still tender two days ago after that happened. I love panda express but this location specifically is horrible. I repeat, DO NOT GO THERE read more

We've always ordered from the Panda closer to our house but they were closed tonight. We ordered here, and lesson learned, we probably won't be back. Of the four of us, 3/4 had errors to our carry-out order. Reminded me of the quarantine days...food was Luke warm, things were missing. My husband's big plate even asked about our son's drink (not knowing I got him a Sprite), and was told there was a juice in the bag (note/the receipt showed we ordered a Sprite). Got home, opened the bag, no drink and no apples for the kid. Mine was missing 1/2 of my side, my husband was missing 1/2 of his side, and he got some beef entree when we ordered chicken. I don't speak up often, but after a long road trip day, and you just want to sit down and relax...getting your food order all wrong doesn't help. read more

I've heard amazing things about Panda Express so thought I'd finally give it a try. It was awful. Noodles were dry and rice was hard. Every chicken dish we got was fried which is totally fine but I swear there was not one actual piece of chicken it was all batter fried. The beef was chewy. Overall I will not be back. Very disappointed. read more

I had a good experience! So I ordered the pepper beef and it was good! And for a side I ordered the egg roll! The bathroom was clean! My son loves this place! He wants to work here when he becomes of age! He said they pay pretty good! I recommend this! read more

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So disappointe. I ordered an Uber Eats order from here several months ago. It was perfect. Food was hot and portions were great and the food was delicious. So I ordered today. Yuck. Had to throw out half of it. The eggroll tasted like reheated garbage. The portion of the broccoli beef had three tiny piece of beef? If that. The grilled chicken had to be lab meat. seriouosy. It did not resemble chicken at all. The orange chicken and the chow mein were all we ate. The rest was tossed. I am most upset about how much this cost me and that it had to be thrown out. I work too hard and this was supposed to be a treat. I very rarely order food like this. Panda Express totally failed today And this had nothing to do with the Uber driver. The food was on time if not early. Hopefully this is not the norm for this location. I will give them one more chance one day. read more

This place didn't even have my order ready on time and to top it all off they gave me food poisoning.

I recently dined at Panda Express, and I was impressed not only by the delicious food but also by the exceptional management. First and foremost, the food quality at Panda Express was outstanding.What stood out even more was the manager's attentiveness to the customers.Overall, my visit to Panda Express was not only a delightful culinary experience but also a testament to effective management. The manager's dedication to quality, customer service, and cleanliness left a positive impression. Thanks to the manager Celina read more

Panda Express - Chinese Near Me - Brighton, Colorado

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Dont go here if you want teriyaki chicken because they will be OUT. Twice in one day this happened.

The hours for the establishment are incorrect online. I ordered a meal, but they weren't open till 10. The ladies working inside were nice enough to let me wait until they had finished making my meal. I had a very good experience. read more

Yep, one star... Here's why, floors and maintenance filthy. Tons of employees walking around looking at one another. No customers in the store and I know why now. Food bins are empty, I asked the employee if they are going out of business. Asked if he would make string beans with chicken breast, no he responded we're not making that, after he spoke to his superior. Whoops! I guess now I'll need to fill out their stupid questionnaire. read more

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I arrived this morning at 9:30am that's what time it says they are open. When i pulled into the drive through they told me they were running late and not able to serve me at this time. read more

I walked in and nothing looked fresh, looked like it was sitting for at least 45 min. I asked them to make more bejiing beef because there was barely any and it didnt look fresh at all. Plus I wanted a double serving. So i asked them, dude just looks around like he dunno what to do, tapping a pen on the counter, which i dont know why he had a pen if he was supposed to be putting my meal together. Then he goes to the back of the kitchen where they do dishes and talks to a older hispanic lady. She comes out saying "everythings fresh" and in my head, im thinking... WHY IS NOTHING STEAMING IF ITS ALL FRESH!! So i choose to believe her and continue with my order. Once i leave the restaurant to eat my food, its cold. My plate aint even warm. And the food is HARD. I'm going to call them and let them know what they did. Waste of time and money. Fuck this place fr bruh. UPDATE: I tried calling, someone picked up but I think he recognized my voice and he hung up. Never coming here again, they should jus close the restaurant down cus nobody like the food. read more

Panda Express - Beijing beef, sesame chicken, white rice, chow mein. - Chinese Near Me - Brighton, Colorado

I have tried to give this place the benefit of the doubt but they constantly make the same mistake. The first time I ordered the Rangoons they gave no sweet and sour sauce so I figure just a mistake and gave them another chance ordered them again and no sauce again. So I call and ask the manager is this normal they say no and apologize. So I give them another chance today and guess what still no sauce. read more

I genuinely love every time I go there and ask for sweet and sour and they give me soy sauce. Yall it's not rocket science.

Don't show up expecting anything from this place. I don't know who the ordering manager is, but they need a new one. Whenever we go (which isn't often), they are always out of something. Today it was white rice. Last time it was almond chicken and broccoli beef. Food is usually what is to be expected from this place, if you can get it. Call first. read more

If I could I would give 0 stars. I ordered the sweet fire chicken with fried rice. The rice was so dry. The chicken had zero flavor and was so dry. It tasted like they left the chicken on the burner for too long and it dried up all of the glaze and became dried out. I have been to other Panda Express restaurants and have ordered the same exact thing and it was delicious. This place is ridiculous. Plus it's all kids running it and you can tell because they could care less about service. I will never come back here. read more

Portions were very unbalanced. 3/4 rice to a small scoop of entree. Over $20 for 75% rice. Do not come here!

Went to the drive thru and picked up dinner. We live 15 miles from town , got home and opened my dinner.. excited for my teriyaki chicken. I was hugely disappointed to find out they had forgotten to put teriyaki sauce on my teriyaki chicken! Opened the bag HOPING they put it in a separate container. Nope. So bummed read more

Panda Express - Teriyaki chicken? - Chinese Near Me - Brighton, Colorado

The girl working the drive-thru needs to wait until cars get pulled up to the order window before repeatedly asking for your order.

This location is super annoying. Every time i have come to get food, they don't have what i want. There is usually only a few entree options available. Will not be coming back read more

Attempted to order food in the drive thru tonight. I pulled up to order after the car in front of me was finished. The gentleman on the other end stated he would be with me in 1 minute. After several minutes had gone by, he returns and says, "would you please pull around to the front for me?" I questioned him, "the front???" As I still had not placed my order. "Um yes, the front". So I pulled around to the front. Thought maybe they were having issues and needed to come manually take an order from me. I waited 10 minutes and attempted to go inside, but the doors were locked (maybe indoor ordering is available at this location) But as I saw other cars come through the drive I decided to just leave. read more

This Panda Express Is A Hit Or Miss. Me & My Fiancé Only Come Here Because It's Convenient & He Loves Panda Express. Most Of The Time, The Food Isn't Fresh. We Always Have To Wait For One Or Two Items Because They Run Out. And They Always Seem To Mess Up Our Order When We Use The Drive-Thru. It's Very Disappointing. read more

Panda Express - Was Very Disappointed When I Got Home & Noticed I Didn't Have Any Cream Cheese Inside My Rangoon :( - Chinese Near Me - Brighton, Colorado

I'm not sure why I keep trying, but a year later from my last post, they are still operating horribly. Waiting 10+ mins for chow mein and they close the lobby whenever they feel like it. Is there even management overseeing the staff and operations?!? read more

Most of the main entrees weren't available. The Kung Pow chicken was way too spicy. Normally Kung Pow is a little spicy but this made a person in my group tear up and it burned her lips. Sweet and fire chicken wasn't warm. They had plenty of employees but only one guy was cooking food. We didn't even get fortune cookies along with our food. Wouldn't go to this location again. read more

Every time I have been at this location, 4-5 times now, the staff have been very friendly and welcoming. The cashier on my last visit, Sebastian, was hilarious and he had amazing energy. The eating area was clean and the food was delicious. Before visiting this location, I had never really given Panda Express a chance, but after the great experiences here, now it is my first choice for fast food. Thanks for the great food and great service. read more

Right after I got done shopping in the Prairie Center I had a last minute decision of the fast foods around that area before heading home and the family voted for Panda Express. They hooked it up with extra chicken and shrimp for me and the wife and kid were satisfied with their meals. Unfortunately due to COVID they were out of maybe a quarter of their menu which lost restaurants are right now. They served quickly through the drive thru and the food was fresh. read more

Simply delicious and fresh . Customer service was great . Broccoli tend to be over cooked at times not today . read more

Panda Express - Yum - Chinese Near Me - Brighton, Colorado

Paid in cash for my meals, and the kid at the drive through shorted us change. Mind you the money is not mine, it's a sick relatives so it's not my money to hand back incorrectly. When we asked for the correct change he told us to come around so they can find the register key. My husband went inside and they told him the manager is on Break and has the key so he has to wait 10 minutes. That's very wrong and poor service because your employee was either not caring enough to properly give a customer cash change, or he was that lazy. Won't be back here, I don't spend money worked hard for just to have someone not care about giving it back properly. read more

We visit this location often and the food is fresh and tastes good. However, the last time we went, the individual working the counter wasted our time ranting about Biden and praising Trump with no context for conversation AND was wearing his mask improperly. We just wanted to grab a quick, safe dinner. It was upsetting and pointless. read more

Just went through the drive-through and ordered some lunch for myself and the girl at the drive-through handing me my order seemed very nice. I then asked her for some soy sauce and she rolled her eyes at me as if I asked her for some god awful thing and I was a nuisance to her. I give her a piece of advice that if she doesn't like her job, maybe she should find a new one. read more

First and only visit. Will not bother in the future. Ordered beef & broccoli w/fried rice. Pro: drive through was pretty quick. Window attendant was polite. Con: the food was inedible. I believe a cow may have walked past my meal, but less than 2oz made it into my bowl. The broccoli, and lots of it, was cooked pretty well. The fried rice was overwhelmed by salt. As a matter of fact, the only flavor for this 9.50 bowl of crap was salt. My bottle of water was fine. read more

I went to this location on a Saturday evening, 7:15 to be exact, and they were quite literally out of over half of the main entrees. I asked when they would have more of my favorites ready and was told they weren't making anymore. I could understand if this location was closing in 20 minutes, but it was still open for nearly 2 more hours. I ended up just resorting to a side of fried rice, which wasn't cooked all of the way. This place is a poor excuse of what I normally receive in my home state, Nebraska. read more

Drive thru employee was so rude I drove off without ordering . And I dont expect much so that's sad.

Despite bad reviews, we had a very positive experience. The food was good. But even better was the customer service. We ordered the cream cheese wontons - and because we had to wait 1.5 mins on fresh ones to be made - we were given two free drinks and a free extra order of wontons. ALL of the employees were friendly too. They were also very diligently cleaning the dining room - which I really appreciate. Welcome to the neighborhood! read more

First time at this location. We were served fast and politely. Jorge M. Is a good cheerful employee. Orange chicken tasted fresh and chow mein was perfect. No negatives for us. The building looked bright and new, happy to have some variety in the area. Taxes slightly high. read more

I ordered Orange Chicken, beef and broccoli. All I got was orange chicken and broccoli. I would stay away, seems employees don't care. Hopefully the new one on 104th AVE will be better! This is not the first time my order has been messed up. read more

Everything is over Cooked and the string beans look like they found them rolling around on the floor the worst panda I've been too they are in the same category as the worst taco bell right across the street. Tomorrow I'm trying Arbys just to see if it's this location. Fingers crossed read more

Come here often. Workers are always nice and informative of the status of the food. They get busy often so sometimes we have to wait for the food but it happens and no more than a 10 min wait. Food is always good too. read more

We were not able to even order at the speaker until 15 minutes passed. When we got to the speaker. we had to wait an additional few minutes to place an order. Then after paying, we waited on food because they were out. We would have left but the drive thru lane is enclosed. read more