Honestly food is great, customer service ? Horrible. They always have attitudes and go so cheap with the food. Whenever you agree to pay more they give you an attitude too. Like if I'm paying for it what's the problem??? I go in here all the time and nothing changes. so I just want to let everyone know, if you go in there they may give you an attitude so be ware !! read more

Pancheros Mexican Grill - Flemington - Mexican Near Me - Flemington, New Jersey

Beware of the guacamole and queso; it's only a spoonful for $2+. I came here to try out a burrito, which was pretty good and tasty. The place was clean, but the service could have been better. We ordered guacamole and queso, and for their price compared to similar franchises, it wasn't quite reasonable. However, when we asked the person assisting us about it, she had an attitude and told us that was all we were getting. Her attitude was a turn-off! read more

Service was poor. The only flavor in the food was salt. You had to pay extra for rice and beans on your taco. The food gave us the shits!

What a ripoff!!!! I ordered a burrito and the woman pointed to queso and asked if I wanted any. I said sure and then get charged $5 extra!!! No transparency at all. Just disgusting way to treat a customer!!!! read more

The place seemed to take precautions regarding COVID-19 by blocking off a huge amount of space between you and the server making your order, while still allowing you to see what kinds of toppings you can add in. My favorite part about Pancheros is the fact that they take the fresh dough and press it down. The burrito literally smells so amazing because of it, so I would definitely recommend getting burrito over a bowl if you come here. Unlike other places, Pancheros will also mix everything before wrapping the burrito, which makes every bite even better. Overall, I think Pancheros can be quite salty in my multiple experiences coming here, but I still really enjoy the food and service. read more

Pancheros Mexican Grill - Flemington - Steak burrito! - Mexican Near Me - Flemington, New Jersey

The food is so so good there is something for everyone. They are so nice and kind. The tables are always clean and the floors are also always clean. The food is play perfectly portend and the online is so easy to use I go almost every week some times twice a week I definitely recommend if you like Mexican food but it's just a little pricey read more

Chipotle is better. The portions are so small as if we were in the Great Depression era. The staff can barely understand anything. Sauces suck, I'm Mexican and can make better ones smh read more

Really unclear rude staff that serves you tiny portions and charges you more if you ask for a normal size. Also expensive for half the quality of chipotle. read more

The service was poor, the food quantity and quality were poor and overpriced, and the staff were rude. I'd recommend Chipotle over thos place. read more

Way better than the reviews indicate. Their burritos blow chipoltles out of the water. Occasionally the service isn't great though.

Go hungry but don't go here, service was exceptionally bad, food was cold, and somehow they were out of ingredients with no customers around. Their manager or owner, Paresh, admitted he has hard time taking orders in person. Probably should rethink his line of profession. read more

Pancheros Mexican Grill - Flemington - a plate of food - Mexican Near Me - Flemington, New Jersey

This place is clean, fresh ingrediants and has nice employees. Burritos and bowls are really good. If you love queso with chips, theirs are delicious. My family and I have been regular customers for years. If you have never been to Pancheros before, this place deserves a try , you may become a regular. read more

I thought my experience here was ok. The employees were pleasant but I felt rushed while putting together the order. I was pretty much talking to two people at one time but I understand they were trying to get me ready quickly. They do nickel and dime you for guacamole, sour cream, etc. but I felt that way about Moe's. Some things are worth it as they food was very tasty! I thoroughly enjoyed it! The place was clean and roomy. I will be returning. read more

Pancheros Mexican Grill - Flemington - A HUGE Beef Burrito and a HUGE Chicken Burrito - Mexican Near Me - Flemington, New Jersey

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Great food, its quick and employees are usually really nice. The Burritos have a fresh on the spot pressed tortilla that is so good. I like that they also mix their burritos. The Quesadillas are solid not the best but pretty good and The bowls are also flame. No free quac or queso tho. I reccommend for any quick food or just to eat and chill. read more

Pancheros Mexican Grill - Flemington - 2 Burritos straight gas no cap - Mexican Near Me - Flemington, New Jersey

Good afternoon is all of you who also not yesterday I went to pancheros and in the afternoon he gave me a drive to the food they gave me And chipotle food is better G read more

Absolute garbage that I would not feed to my dog. I made the mistake of giving this joint a second chance, shame on me. With the onslaught of corporate taqueria wannabes opening faster than the runs, I can only hope for a decent taco. This spot is to caught up on their flour tortilla press. Could not believe they do not have corn tortillas as an option. No reason to pay their high prices to cover the enormous lease they must carry. Never again. read more

Pancheros Mexican Grill - Flemington - Mexican Near Me - Flemington, New Jersey

We like all the burrito chains, but Panchero's is our fave in Flemington for several reasons: fresh tortillas, mixed burrito fillings, excellent black beans, and the tofu option is better than either Moe's or Chipotle. Generally my kids prefer pinto beans, but there's something about Panchero's black beans that other places don't have... dunno what, but this is the one place where we always choose black. The tofu is firm, quite spicy, but in a rich way. The staff in our local store here is good - satisfied with their speed, care, and results. We order in-person weekly and never had a problem with the order or attitude. I like the loyalty club and have gotten a number of free burritos by being a regular customer. Guess the one suggestion I have would be to upgrade the online ordering app to be more flexible. For instance, you can't order beans on a taco or "extra pico" through the app. But in-person, they're happy to customize. read more

my favorite spot these white people don't know how underground this spot is they rather complain then cook themselves

Really nice ladies making your food and pretty good service for the most part. Only reason why i didn't give it a 5-star is because sometimes it's a hit or miss if the food is "freshly" made. I feel like they cook only once in the morning and for the rest of the day the food sits out with your occasional bug or fly roaming around it. Either way shits bussin. read more

Burrito was gross! Ordered ahead and came in 10 mins early. Restaurant was empty and staff was texting on their phones and refused to make my order for another 10 minutes. read more

If there was a no star option, this place would have earned it! I've never had such a bad experience at a food establishment! The music speaker is above the area where you place the initial order, and it was so loud that we couldn't hear what the worker was saying. We asked several times for her to repeat it louder, only to have her make another grunting sound with a flick of her hand to choose. After making a choice (or saying "yes please" with a nod of the head), she grunted again and stared at us like a deer in headlights. This went on several times, each expression from her was a different form of confusion. When someone is asked if they want the option, even with a grunt and flick of the scooper, and the patron says "yes please", that should be understood. Rather, she finally turned to a coworker and made a mocking impression of us, to which the two laughed. I walked out without placing my order. If my husband hadn't been there, they would have been left with a partially started order and nobody to give it to. I'm sorry he stuck around to finish ordering, but I'm more disgusted that we supported this establishment even once. Rudeness and mocking of patrons is NEVER a good business practice! And hiring staff that don't understand a nod and a "yes please" is unacceptable! If you can't speak the name of the items (not one of the 3 girls could), in any language, and only make grunting sounds, this may not be the proper job for you! We will NEVER return and will NEVER recommend this place to anyone! A side note: the gentleman, who walked it the same time as us, watched the rudeness and mocking, to which he left without placing his order. Good for him! We should have done the same! After reading some reviews for the first time, it is apparent the owners don't care and nothing has improved or changed to avoid 1-star reviews. The food was mediocre at best, and there IS a sour taste to the guacamole. This should scare anyone who is slightly concerned with food quality and safety. Do NOT go here! Avoid it! This place needs to be closed down! read more

Love this place. Amazing staff! Great quality of food. Always makes me feel like family when I go there. Appreciate them for being open, Staying open, and helping families in this time with our lock down. read more

Best burrito in town. The place is always clean. The queso here is to die for. 10/10

Has to be the worst of the Mexican grill chains. Service was horrendous and so was the food. The chicken was literally like rubber, and the guacamole had such a sour taste to it. read more

I've got to agree with the above reviewer (John S.). The food is way over priced for the amount that you actually receive. You are paying ~$7 for a "bowl" and to see them carefully shave-off any extra amount of food off their already super-small scoops is difficult to understand. On my most recent (and last) visit, when I got home (takeout) with my bowl, it literally filled up 1/3 of the plastic container they put it in. It was so puny - maybe 5 or 6 bites. I took a picture of the uneaten food and sent them a letter with a picture telling them how ridiculous it was. of course I never heard back. For 30% of the price, I would rather eat at Taco Bell - which is only a few hundred yards away. This restaurant really does epitomize the expression "penny saved - pound foolish". I won't be going back. read more

Meh. it's okay if you're in a hurry, and want something that is going to fill you up. I kinda like that they make the tortilla fresh, and I actually saw them grilling meats when I was there. But the people behind the counter need to speak up, or listen when you say you don't want something. The last time we were there (only there twice, probably not again) the person making my burrito picked up the scoop of sour cream, I said no, and he tossed it right on. then started mixing my stuff. I told him I said "no" to the sour cream, and I can't have it. So he just scrapes some off.. leaving tons of it already mixed in. So I said "can you just make me another one? I cannot have sour cream" so he just looks at me and continues on. Both times we went in, around lunchtime, the place was dead. That should have been a huge red flag. read more

2 stars is a low rating, but it's better than 1! I'm a big fan of Chipolte and would give them 4 stars.. The staff here was quite rude and seemed to be rushing me. The chicken, the rice, looked dull and old, and was ok tasting. Portion was good size burrito. 40 min later I blew up the bathroom and felt sick read more

Agree, bad and unfriendly service. The servers don't speak a word of English. Or pretend not to. I don't understand why the owner doesn't care how bad his employees are. If you don't provide a proper training and teach them how to treat a costumer you will close your doors in near future. Burritos are tasteless! The rice is soooo bland bland bland! No flavor at all. And an extra charge for 1 tsp of bad guacamole?! C'mon now. Not going back there. Ever read more

Brad P. wasn't kidding when he said that they're stingy. My husband got the "special" shrimp salad with 5 - count them - 5 VERY small shrimp on it. I actually watched the woman pick 2 off his salad before rushing him on to the salsas. With alarm bells ringing in my head, I ordered a chicken burrito for myself. At least the guy who made my burrito gave me a reasonable amount of chicken. Sadly though, the chicken turned out to be nearly flavorless. On the plus side, my husband reports that his 3 bites of shrimp were tasty. Beyond the skimpiness of the shrimp and blandness of my chicken the salsas were insipid imitations of every other fresh-Mex chain. So after a few bites, we decided that it just wasn't worth finishing. To be fair, it was not inedible; it just wasn't worth the calories. In the end, we chunked it and headed on to a much better place not far away. Setting aside the "tortilla made before your very eyes" gimmick, it's plainly obvious that Panchero's cynical business model is to shamelessly copy Chipotle's. Hopefully this franchise isn't a fair representation of the brand, because if it is they've tragically missed the target by miles and miles. read more

This restaurant doesn't receive enough credit...AMAZING staff and they always greet me and ask me how life is when I come in for my 9:30 burrito right before they close. They work very hard to keep everything fresh and the customers happy and I've never had a poor experience from the years that I've been eating here. Plus I have a very sensitive stomach(IBS) and their food never triggers a reaction. I would give them over 5 stars if I could! Don't listen to the bad reviews..give it a try yourself. Awesome staff and even better food. read more

Holy CARP they serve huge portions. The fresh-made soft tortillas are probably bigger than my car's spare tire, and they certainly fill you up. I think we've eaten there twice and both times left me feeling nearly ill from eating all that food. I wasn't impressed at all with the flavor of the food, though. It was pretty bland, and Mexican food should never be bland. (Actually, no food should ever be bland.) We ate here out of convenience and desperation, and probably never will again. read more

Look Out Chipotle Mexican Grill!!! Panchero's is just as good, if not better... I find the ingredients fresher, the service more friendly, and the food more tasty!!! I will still eat at Chipotle, but my heart belongs to Panchero's!!! ***On a side note... the reviewers below obviously have no idea how to order Mexican Food!!! If you order bland ingredients... You get???? Wait for it.... BLAND FOOD!!! There are more than enough offerings to find your... Savory, Spicy, Sweet, you name it!!! *** Makes you think twice about reviews, now doesn't it??? read more

The owner of this restaurant is very rude out of nowhere he starts yelling at me because I didn't understand how to use the app and how my order went through he did not give me a chance to explain he just simply yelled and did not want to help me at all! And all the coworkers were trying to help me figure it out and they told me he's very disrespectful person and that they will help me.... Come to realize that my order was standing right in front of him, and still had no meanings of helping me. It must have been because I was a young Hispanic woman. I feel so bad for the other coworkers there because I can see he is the type of person to yell at his employees! I hope chipotle takes him out of business. Someone like that should never own a business with that type of attitude! His name is asheen and he is the Indian owner at the Pancheros in Flemington! read more

I really like pancheros. It is a good go to spot because there really is no chipotle or qdoba around here anyway! The servers don't speak much English but they take your order just fine and it makes the food seem more authentic. Some people are complaining that the food doesn't have enough flavor, but I disagree. I think the way that they season the food is just fine and it is especially good for me that they don't seem to pour fat oils all over the chicken. This helps me because I always have my fitness goals in mind! I give 4 stars because the lack of English and sometimes the salsa can be fresher but that's all. I will continue to go to pancheros! read more

ok... totally updating from my 3 star review. over the years my husband and I have been falling in love with the staff here. They work so hard here and really are special. and we can't even compare this to chipotle... there's none in the area and pancheros tastes very yummy! not to mention, they actually mix all their ingredients together [unilke chipotle] so you don't get bite into your burrito and get a mouth full of rice or lettuce. I love that. keep going, pancheros! read more

Food is fine, portions are small. If there's a problem with your order, they'll hang up on you twice and then spitefully leave the phone on the counter while they continue to ignore you. I was promised they'd call me tomorrow cuz they were "too busy" -- still no call, cuz there was literally no way the guy had access to my number, so you know it was just lip service on his end. The manager has a very poor attitude and I won't be ordering from here again solely for that reason. Not to mention, I now have to contest the charge to my credit card so this business will literally be losing revenue due to this manager's inability to be professional. Genuinely the most ridiculous situation over something so non-important. read more

I would give 0 stars if possible. First they claim that suddenly you can only get chicken and cheese, nothing else even though they have done it every other time, and then hand me a paper thin "quesadilla". This place is a rip off. Then when I call to address the issue the man does not understand the problem because he would not even give me the opportunity to speak. Very lucky I can't upload the pictures because this "meal" is the biggest joke I've ever been served. read more

Pancheros Mexican Grill - Flemington - A "chicken quesadilla" that is flatter than a crepe. - Mexican Near Me - Flemington, New Jersey

If you like rubbery chicken and tomato sauce on your burrito, this is the spot for you. Really bad food here. Honestly the worst "Mexican" food you can have. Huge disappointment. Nothing like Chipotle. Try it though, because 'misery loves company'!!! read more

I had a craving for chipotle and this hit the spot! Tasty chicken with all the fixings. The hot tomatillo salsa is good too!

I ordered dinner recently and my delivery order was incomplete. When I called the Flemington location the manager repeatedly hung up on me. I called back several times and he had the lack of customer service skill to leave me hanging on the phone to listen to his staff. How can your staff deliver exceptional or acceptable customer service when the manager cannot. The man is a fool and so is whomever allows him to manage. read more