We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!

Bought our first hybrid with Carlos Moreno guiding us and listening to us all the way! One of our…read moremore pleasant leasing experiences thanks to Carlos. He did his very best to accommodate our needs on all levels. Happy to drive away with our CRV/Hybrid the same day thanks to Carlos. Everyone involved with the transaction was fantastic. Bob & Alice S.

Make this your first stop when looking for a new or used car! Carlos is amazing, no pressure,…read morelistens to what you can afford and is honest. I've never had such a stress free process when getting a car!

Humberto was amazing very professional, helpful, friendly. He answered all my questions and made…read moresure I felt comfortable. Excellent customer service! I would definitely recommend him to anyone looking for a car.

Was in dire need of a new truck and the service there was absolutely outstanding my car salesman…read moreHumberto went above and beyond and spent all day basically for two days with me trying to find the right truck and I couldn't be happier with how it ended.

Christine was an excellent sales person. We got an excellent deal. I don't know why some people…read morehave left low feedback/review. I don't see any of these issues that are being mentioned. I highly recommend Christine in this dealership.

STOPPED AT SERVICE CENTER, SEPT,26. 10;30had a question on warranty,, the first man told me to go…read moreto the other desks they would help. Another man said he would be with me in a moment..I was there,waiting, no one acknowledged me,,no one approaced me and asked if they could help me..10 minutes,I checked my watch, being ignored,,,by all...I ended up walking out, and I told the first man that their service sucked!!!! I rate today as a ZERO... no customer service

Worst car mechanics in the area. Do not waste your time with this business went in for a quote…read more Told the lady in charge. I was bringing my own my own parts to change it they said OK no problem. Just pay for labor. Came in four days before the schedule time to reconfirm still the same amount to be paid. Show up the day to get the work done, they changed the price and said oh we made an error even three separate people at the business that agreed on the price and they won't honor their mistake. Do not waste your time with this worthless business that rips people off and changes their prices even after giving a quote they still changed it. Old switch just proves how hard it is to find decent mechanics.

Terrible, wanted to charge almost double for what they quoted a week after scheduled due to…read more"Misquote" from a worker as she was standing there. Due to an agreement that was already made trying to make more money. Would never recommend going here for any service find a more reliable location.

Have used the dealership for my prepaid maintenance. The people and the work are ok. What's not…read moreok is that they try to sell services above the maintenance recommended by the manufacturer (and above the prepaid maintenance plan). To add insult to injury, they add a 3% surcharge to credit card payments.

Spent almost 60 thousand on a 2023 BMW 840i. A week after buying it rained and I hydroplaned do…read more30mph around a corner. I have bald tires on my brand new purchase. I suppose it's my fault for not checking everything and believing that AUDI Stuart actually did their 300 point inspection. Being that the car is a coupe you can't just see the tires. You have to fully turn them to be able to see them. I honestly wouldn't even be that upset if they just told me tough luck, we can't help you. Instead Clark the sales manage actually pretended to care and then never called me back. I called like twice after that and left a message for him but in all honesty it's a car lot. They got your money and that's all they care about. If you decide to buy a used car from Audi Stuart please do yourself a favor and look it over really good. I personally wouldn't have recommend it.

Traded in my car and leased a new vehicle with Essential Ford. The whole team was very helpful in…read morethe process. Shout out to the salesman I worked with Jeremiah who was very kind, efficient, and worked with me to get a good deal.

When reading reviews, separate the sales from service reviews. I can see the service reviews have…read moregood scores. I had a good experience as well. I was in contact with two tire stores that didn't carry my tire. Essential was stocked with my tires. This could have added two entire days to replacing. The pricing was essentially the same as a place nearby specializing in tires. Next, Marissa, took my questions in a professional manner and coped well with my doubts. When I got my vehicle back the directions to give me the good extra tire + donut were followed. And the oil change reset was done- seems like that is missed regularly at other oil changes. Lastly, I was provided transportation to my destination and had delivery of my vehicle. A nice touch Good job all around!

Bottom line Wallace didn't waste my time! I've been looking for a car for my son. I went through…read moreTruecar got a few offers, went to Napelton hyundai which is closer to my home. ( they wanted to play what can I do to get you into this car today?) well how about DONT WASTE MY TIME!! I called Wallace because during Covid they helped me buy my Tuscon. Don't get me started about buying a car during Covid! Anyway Dev answered the phone took my information of what I was looking for. Brandon the manager called me back and gave me the bottom line in about 30 minutes. Since id already been getting quotes from truecar I was impressed by how quickly and efficiently he responded. Napelton the next day was rude about my quote saying they needed to see it in writing. Jason wilichinsky my salesman at Wallace made sure the entire buying process went smoothly. Ty Wallace you did it again!

I have been calling the finance department and leaving numerous messages for a call back, since…read morenobody ever answers that department, for the past two weeks. For some reason, I am unable to get a return call about my extended warranty. I deliberately did not purchase my new Hyundai from that location this time, for this very reason. I originally had a very good experience when I purchased my former Hyundai from them and no longer feel the same. This isn't rocket science, you are losing business every time this poor customer experience happens. You can do better Wallace, surely you can do better!

Some years back my wife and I suffered a financial meltdown. We needed to get rid of a truck and…read morepurchase a vehicle. The credit issue was preventing us from getting a deal. In walks Garth Hollar - now a manager, he walked us through everything, got us in a used car and financed through Wallace. Fast forward nine months - I go to Garth, who is now with Wallace Nissan. I said I wanted a new truck. Garth had a pre-certified 2012 Titan with good miles, and an extended warranty. With credit being the issue - he went to work and got me the truck with the warranty and a good payment. Now a few months later, my wife's Coggin Honda Accord had four months left on the lease and they wouldn't offer a lease to us. In walks Garth, gets us a 2015 Altima with leather and bumper to bumper. I am a person of loyalty - it's a good thing they own different dealerships because I'll only shop at wallace - they took care of my family, even went to our lawyer to let them know what we did to work it out. I'll only shop at Wallace - anywhere else and I feel Id be cheating. THANK YOU GARTH!!!! Just a post note - after two encounters with Nissan Service at Wallace Nissan - avoid extended contracts with them. And if you return something - make sure you have that credit card on you since they "don't keep records". Service should learn from sales how to do business.

I been going to Wallace nissan for years, service was awesome then, lately not so good. its been…read moredeteriorating and rapidly, to the point of no return. the service personnel are the worst noone wants to help all while starting at the computer with no one in front, attitude if ask a question. I took my car for oil change I mention to the lady that took the order I was going to wait because I live a bit of distance after 2.5 hours I went to check she stated it was going to be much later because was waiting for the tech. I told her I should take the car, she handle me the keys with an angry unpleasant attitude and still no excuse of why the delay,so I left it called to speak to the manager no luck the girl told I had to tell her of the situation before she gets the manager. am still waiting for the Wallace of Stuart to reach back to me. save your money there's other places that are happy for your business & give you service with a smile. wish I could give it half star or a 1/4 star.