We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!

Scott was so personable and helpful as well as a young woman with long brown hair who I didn't get…read morethe name of. Outstanding kindness and professionalism with my oil change and vehicle questions!

We brought my son's 2018 honda civic ex hatchback to be looked at on saturday.I made an appointment…read moreand our service advisor was melissa llorens. He was having problems with his battery, so she told us it was going to be a certain price to have the car looked at and whatever they found that price would be put towards the service. She also recommended he get an oil change which was not actually needed.But it was close to the time.So I said, go ahead and do the oil change. I then went on to their website and there was a special for the oil change at $49.95 which included a complimentary car wash. We ended up replacing the battery, which was $210. When my husband and son showed up to pick up the car, we asked her if she would honor the 10% off service coupon on their website. She then stated two coupons could not be used at the same time.Which we understood.But originally, we were going to just use the oil change coupon and the car had clearly not been washed. From the time we dropped the car off to the correspondence with her during the evaluation and the pickup she had zero personality, very miserable.And no people skills. She also wanted to up sell us on something on his tire thread for $500. We bought the car at coggin honda in fort pierce and we'll clearly making the drive north for any more service due to how rude, inpersonable, and basically lied to us abt what was needed. Do not revommend Melissa Llorens as an advisor at Johnson Honda

Coming to this dealership has been frustrating from the start. It would be nice if customers didn't…read morefeel like they were being misled or given inaccurate information when making major purchases. There needs to be more accountability. I purchased my used Jeep Wrangler about a year and a half ago and also purchased an extended warranty that was clearly explained to include service coverage so I would not be paying out-of-pocket. At the time of purchase, I specifically confirmed that I could go to any Wallace dealership for basic services like oil changes and tire rotations. I was told absolutely yes -- the only exception being if there was a vehicle issue that required a Jeep dealership, which is completely understandable. I live next to Wallace Hyundai, while the Jeep location is 30 minutes away on a good traffic day -- and anyone who drives U.S. Route 1 knows that's not always predictable. A few months after purchasing the vehicle, the check engine light came on. While diagnosing that issue, I was told I needed four new tires. This made absolutely no sense considering I had just purchased the vehicle and work from home, so my mileage is very low. I declined the tires and discussed it with my husband, who works on million-dollar Dassault Falcon jets -- the same type owned by Taylor Swift and formerly by Jimmy Buffett. Needless to say, he knows what he's looking at. He confirmed I only needed two tires, and even that was not urgent. After raising the concern with customer service, I ultimately received two new tires at no charge. However, when I later asked the original service advisor why I was told I needed four tires but only given two, there was no explanation -- just silence. The next issue involved trying to schedule routine service. I requested to book my oil change and tire rotation at Wallace Hyundai, since I had been told I could go to any Wallace dealership for basic service. After calling twice, I was then told I could only go to the Jeep dealership -- which directly contradicts what I was told at the time of purchase. When I went to the Jeep dealership for service, I thankfully had a different advisor who was professional and helpful. On a prior visit, I had asked for a simple oil change reminder sticker to be placed on the windshield since I don't drive often. The previous advisor refused and told me to "just check the percentage on the screen." This time, the new advisor couldn't believe I had been denied something so basic and placed the reminder sticker on the vehicle himself. I also attempted to speak with management regarding the conflicting information about where I could service my vehicle, but that concern was essentially brushed aside. At this point, it feels like there is no accountability within the building. When customers raise valid concerns, they should not feel dismissed. Moving forward, I will be taking matters into my own hands and changing my warranty coverage to one that allows me to service my vehicle at any Jeep dealership without confusion or contradiction. I simply expect transparency, consistency, and honesty -- especially when making a major purchase.

Where to begin. First, when ordering my dream car I stated I do not want any chrome, I'd like all…read moreemblems and otherwise what would be chrome to be in black. The salesperson said he understood. When I went to sign the order contract I asked again, there will be no chrome, correct? He said yes, see I put Mopar black package. With that, I signed. 5 months later my car was delivered with chrome. I was extremely displeased. I was told my salesman that helped me no longer worked there. I was told because I signed the order contract there was nothing they were willing to do about it. I told them the discussion with the salesman I originally spoke to and what he said about the Mopar black package. They said, no that isn't what that means. (Like I'm supposed to know their car terminology.) They were unwilling to fix what their salesman did wrong and forced a car on me I didn't want because I signed the order contract. Fast forward to bringing my car in for recall service. I dropped my car in the morning after being told it would take roughly an hour. The service advisor says I'll get a call by 2:30 because I could not wait. At 3:30 I keep getting a voicemail. I called and finally spoke to a service advisor, not the one I saw in the AM, I am told they can't get to my car today and they want to keep it or reschedule. Seriously? My friend brought his car in for recall. The service advisor said they will call when it was ready. There was no call. My friend called to check on it and was told the service department was closed and he could not pick up his car until the next day, leaving him without his car. So they kept his car without calling him or asking him. Complaining to this dealership falls on deaf ears, nobody cares and nobody sincerely wants to help but, they are more than happy to charge your credit card, that part is very efficient. This is a pattern with this dealership. It has made owning a car I saved for years and years to get, a nightmare to own. I will not be returning. Anyone reading this, buyer beware. A failure from start to finish. I'm taking my business where I'm appreciated and getting rid of this car. Thanks for the nightmare.

I would like to thank both Maria T. and Eddy M. for their knowledge, professionalism, and excellent…read morecustomer service. We were shopping for a vehicle for my daughter, and they took the time to educate us and truly went above and beyond our expectations. I would highly recommend Toyota, and especially this location! Thank you again!

Remember: Oil is amber and Transmission is dark pink…read more Dropped my 2016 Toyota Sequoia at Treasure Coast for a fluid leak between the vehicle's bell housing and the rear of the engine. When I wiped the fluid, it looked amber-colored, but it had a lot of dirt mixed in it, so my first thought was that the rear main seal was leaking oil; however, it had a very faint color of pink. I thought that if it was the transmission fluid, surely the master technician would identify the fluid before replacing any part, right? I was wrong; he replaced the rear main seal, which wasn't leaking, for $1,600. When I got it home, it was still leaking, but the good news was I could tell it was transmission fluid; the bad news was the 'Master Technician' had repaired a perfectly good part. I contacted Adam Cohen, the service director, who basically said they would repair the rear main seal if it was leaking, but I would be charged full price for any removal and repairs done to the transmission. I put in a complaint with Toyota's headquarters regarding this issue. I then took my vehicle to Earl Stewart Toyota, who identified that the transmission's torque converter and pump seal were both leaking transmission fluid. Earl Stewart Toyota charged me $3,200 for the repairs and a one-year warranty, so I wasted $1,600 at Treasure Coast Toyota. After filing a complaint with Toyota's headquarters and Treasure Coast Toyota, I'm seeking resolution, but I'm definitely not holding my breath. I'll update my review if things change.

this is where I go!! Honest, caring, reliable, they are…read moreknowledgeable, This is my favorite and I highly recommend!!

My 40.00 hose popped off at fitting on Thanksgiving Day. My son and I cut it and re-attached the…read moreclamp the best we could (in a walgreens drive through). It took us about 30 minutes because we are not mechanics. The next morning dropped it off to the Crown Crooks, who said it would be around 550.00 to fix. It would take these professionals hours to fix at what I believe was 140.00 per hour. I even bought my own antifreeze but they are in a community of senior citizens who are their "marks". I live in Destin, it's a very wealthy place, one of our clients is Top Auto. They work on Ferrari's, Lamborghini's, all high end cars and they don't charge $140.00 per hour. I can guarantee it wouldn't take them, 1 hour to fix my hose. They hosed me because I was from out of town and it was the day after Thanksgiving.

This is the best Audi dealer I've ever been to, ever. I brought my car into the service department,…read moreand they're able to figure out the issue. But more importantly, their service is so good. Thank you! I'll be by to buy a car in the future

Spent almost 60 thousand on a 2023 BMW 840i. A week after buying it rained and I hydroplaned do…read more30mph around a corner. I have bald tires on my brand new purchase. I suppose it's my fault for not checking everything and believing that AUDI Stuart actually did their 300 point inspection. Being that the car is a coupe you can't just see the tires. You have to fully turn them to be able to see them. I honestly wouldn't even be that upset if they just told me tough luck, we can't help you. Instead Clark the sales manage actually pretended to care and then never called me back. I called like twice after that and left a message for him but in all honesty it's a car lot. They got your money and that's all they care about. If you decide to buy a used car from Audi Stuart please do yourself a favor and look it over really good. I personally wouldn't have recommend it.

I talked to Susie this morning about my battery reporting that it was low and about my recall. She…read morehelped me with my points and even got someone to come out and replace my battery with no cost to me. She was very informative friendly and helped me get through something I was dreading to do and turned it into a pleasant experience with my busy schedule. She is definitely an asset to the company. Thank you Susie again for all your help and making me have a better day!!

I use Essential Ford for all my F250 service needs. Tom Semonish, the service manager, is…read morewonderful to deal with. He always keeps me up to date of the work being performed. Serena who checks me out is always so pleasant.

I'm not sure what the other reviews are about but I can't believe that it's the same Hyundai…read moredealership that these people went to!! All the sales people were friendly and efficient, but we want to give a special shout out to Francisco who made the process smooth and called me the next day to make sure everything was great. Additionally, we were about to buy a car from a different dealership when we saw that Wallace had the exact one I wanted. We called them on the phone and asked them to match the price or go lower and John (the manager) said yes... and they kept their promise! I walked out of the dealership after about 1.5 hours with the exact car I wanted for a better price!! The facility was a clean and simple trailer. But it's only temporary until their new building is ready! All and all, I had a very pleasant experience and I would recommend this dealership

Never got to the point of actually visiting this dealership. A friend leased his new Hyundai Tucson…read morefrom this dealership. He said the salesman Louis Matos was the best. So I called them, spoke to a woman who took all of the information and a short time later Louis Matos called me back. Friendly, spoke well on the phone, don't worry Marc I am going to take great care of you. I am with this dealership for 25 years. Told him what I was interested in and he said he will get back to me. I told him that I live an hour away so i need to be sure before traveling up to the dealership. Told him Tuesday would be great and I will come up then. Didn't hear anything from him. Picked out a couple of cars from the website that were supposed to be in stock, asked him via email to check and let me know if they were available, never heard from him. Spoke to another person who said they were a sales manager and he would have Louis call me back, he never called back. I went and leased the car from another store. eading other reviews gald that they never responded.

Some years back my wife and I suffered a financial meltdown. We needed to get rid of a truck and…read morepurchase a vehicle. The credit issue was preventing us from getting a deal. In walks Garth Hollar - now a manager, he walked us through everything, got us in a used car and financed through Wallace. Fast forward nine months - I go to Garth, who is now with Wallace Nissan. I said I wanted a new truck. Garth had a pre-certified 2012 Titan with good miles, and an extended warranty. With credit being the issue - he went to work and got me the truck with the warranty and a good payment. Now a few months later, my wife's Coggin Honda Accord had four months left on the lease and they wouldn't offer a lease to us. In walks Garth, gets us a 2015 Altima with leather and bumper to bumper. I am a person of loyalty - it's a good thing they own different dealerships because I'll only shop at wallace - they took care of my family, even went to our lawyer to let them know what we did to work it out. I'll only shop at Wallace - anywhere else and I feel Id be cheating. THANK YOU GARTH!!!! Just a post note - after two encounters with Nissan Service at Wallace Nissan - avoid extended contracts with them. And if you return something - make sure you have that credit card on you since they "don't keep records". Service should learn from sales how to do business.

i'm writing know about my experience with Nissan. I have bought two vehicles from Wallace in the…read morelast year my card. My wife's car got messed up and I got it towed to Wallace Nissan and they told me it was gonna take it. A week had passed by and nobody had even looked at my vehicle the attitude that I got from the service attendant was well. You could take your car anywhere. You wanna go with your car but right now we're swapping out three engines and that's priority after having my car for a whole week with no answers whatsoever at that point I no longer had any interest on doing business with Wallace. So I paid out-of-pocket for a tow truck to come and pick up the car from Wallace to Nissan and that was yesterday at 2 o'clock. It's today at 1:30. My car has been fixed since 10 AM from Fort Pierce I will be doing my business with them from now on thank you.