1. Automotive Experts of Stuart

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Stuart, FL

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Automotive Experts of Stuart

4.2 (5 reviews)
Closed • 9:00 am - 5:00 pm

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Continental Motor Group - Car Dealers

Continental Motor Group

(5 reviews)

I purchased a Fusion SEL and had a pleasant buying experience. I got a break off the selling price…read morewith no pressure or hassle even though I had some credit problems. Mr. Clarence was a good salesman who cared about my needs and situation. A month later I had a problem with the tire pressure light because I hit a curb and again they took care of my problem without a hitch. I am very happy with the car and would recommend this dealer for a no hassle experience.M. Marone

Bought a 2010 Chevrolet Silverado from CMG. The sales person Jack Pearson asked me all the normal…read morecredit application questions. I answered them. He got me approved for my vehicle but not in a honest manner. I told him I started at my Job in July of 19' Jack put March 1st of 19'. Jack also put on my paperwork that I put $3,500 cash down on my vehicle when I only brought in $1,000. Jack then tells me when I drive 4 1/2 hours to Stuart to pick up the vehicle that the down payment is $1,500 and that "I could pay the other $500 in a couple of weeks." I test drive the vehicle and immediately it starts messing up. The transmission starts surging. Door locks going off. Navigation going on and off. The truck won't speed up and it almost gets my family and I into a accident ( which I have recorded ). I take the vehicle back to CMG and tell jack that it's messed up. He asks if they can try to see what's wrong with it and fix it. I said sure. Jack proceeds to tell me that he personally drove the truck on the "expressway" for two hrs "last week" and it was fine. Scott the mechanic tells us it's a faulty "brake light switch". I sit at this dealership for 4 hrs waiting on them to attempt to fix this truck. They finally get it "fixed". I test drive it. It drives good. Transmission is shifting fine etc. I then go back to the dealership and say ok let's talk. My buddy who is a mechanic stated that the brake light switch shouldn't make the whole truck do that. So the next day I get him to look at the truck. Everything looks good. Then the truck starts to do the same thing. Coming to find out the truck has a bad negative battery cable. I call Jack and let him know. He stated the truck was fine when I bought it after they "fixed" it. He assured me of that. So I called him to see if since I diagnosed the problem and it only cost about $100 if they would be understanding enough to know $100 off that $500 that I still owed them. Jack seemed completely lost and not responsive. He then gave the phone to Scott. Scott then stated he would "buy the part and ship it to me" and that my mechanic can install it. I said great! Jack then got back on the phone and I told him the agreement and he said he wasn't paying for the part. We went back and forth because I was just going off what his mechanic told me. Eventually Jack said "I'll ship you the part" and hung up. I never heard from them again and did not feel confident in them sending me the part. I just went ahead and bought one and fixed the truck myself. I bought the truck on 4/1/20. I called jack on 4/21/20 about my registration and he tells me "ill send you the registration plates when you pay the $500 and the $158 for the plate" Then he tells me he will send me another temporary tag if I need more time.. So basically they sold me a truck that had a electrical problem and they couldn't fix it or diagnose it. Jack even told me to "bring the truck back" AFTER I told him how much it was to fix it. I then told jack that I will not bring it back and that it's my truck and it's kinda funny how all of sudden he's offering to take the truck back. Moral of the story, This dealership is not good at all. Did they get me approved? Yes, but not honestly. They lied on the paperwork and now they won't register my vehicle until they get the other $500 they State they are owed. Terrible experience. Everything written on this review is credible and truthful and I have ALL the documents to prove it. I do love my truck though!

Automotive Experts of Stuart - car_dealers - Updated November 2026

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