1. Automotive Experts of Stuart

0

Stuart, FL

Cancel

Open app

Search

Automotive Experts of Stuart

4.2 (5 reviews)
Closed • 9:00 am - 5:00 pm

Automotive Experts of Stuart Photos

You might also consider

Recommended Reviews - Automotive Experts of Stuart

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Automotive Experts of Stuart

Verify this business for free

People searched for Car Dealers 465 times last month within 15 miles of this business.

Verify this business

Wallace Chrysler Dodge Jeep Ram

Wallace Chrysler Dodge Jeep Ram

(143 reviews)

Showed up expecting to purchase a used vehicle, ended up leaving with a new one. The numbers worked…read moreand Eddie, Homberto and Gio could not have been more pleasant and helpful. No pressure and even stayed late to help us. Several vehicle and financing options presented to us until we found the right combination. Very happy with our new addition, and the people that helped us.

Coming to this dealership has been frustrating from the start. It would be nice if customers didn't…read morefeel like they were being misled or given inaccurate information when making major purchases. There needs to be more accountability. I purchased my used Jeep Wrangler about a year and a half ago and also purchased an extended warranty that was clearly explained to include service coverage so I would not be paying out-of-pocket. At the time of purchase, I specifically confirmed that I could go to any Wallace dealership for basic services like oil changes and tire rotations. I was told absolutely yes -- the only exception being if there was a vehicle issue that required a Jeep dealership, which is completely understandable. I live next to Wallace Hyundai, while the Jeep location is 30 minutes away on a good traffic day -- and anyone who drives U.S. Route 1 knows that's not always predictable. A few months after purchasing the vehicle, the check engine light came on. While diagnosing that issue, I was told I needed four new tires. This made absolutely no sense considering I had just purchased the vehicle and work from home, so my mileage is very low. I declined the tires and discussed it with my husband, who works on million-dollar Dassault Falcon jets -- the same type owned by Taylor Swift and formerly by Jimmy Buffett. Needless to say, he knows what he's looking at. He confirmed I only needed two tires, and even that was not urgent. After raising the concern with customer service, I ultimately received two new tires at no charge. However, when I later asked the original service advisor why I was told I needed four tires but only given two, there was no explanation -- just silence. The next issue involved trying to schedule routine service. I requested to book my oil change and tire rotation at Wallace Hyundai, since I had been told I could go to any Wallace dealership for basic service. After calling twice, I was then told I could only go to the Jeep dealership -- which directly contradicts what I was told at the time of purchase. When I went to the Jeep dealership for service, I thankfully had a different advisor who was professional and helpful. On a prior visit, I had asked for a simple oil change reminder sticker to be placed on the windshield since I don't drive often. The previous advisor refused and told me to "just check the percentage on the screen." This time, the new advisor couldn't believe I had been denied something so basic and placed the reminder sticker on the vehicle himself. I also attempted to speak with management regarding the conflicting information about where I could service my vehicle, but that concern was essentially brushed aside. At this point, it feels like there is no accountability within the building. When customers raise valid concerns, they should not feel dismissed. Moving forward, I will be taking matters into my own hands and changing my warranty coverage to one that allows me to service my vehicle at any Jeep dealership without confusion or contradiction. I simply expect transparency, consistency, and honesty -- especially when making a major purchase.

Continental Motor Group - Car Dealers

Continental Motor Group

(5 reviews)

I purchased a Fusion SEL and had a pleasant buying experience. I got a break off the selling price…read morewith no pressure or hassle even though I had some credit problems. Mr. Clarence was a good salesman who cared about my needs and situation. A month later I had a problem with the tire pressure light because I hit a curb and again they took care of my problem without a hitch. I am very happy with the car and would recommend this dealer for a no hassle experience.M. Marone

Bought a 2010 Chevrolet Silverado from CMG. The sales person Jack Pearson asked me all the normal…read morecredit application questions. I answered them. He got me approved for my vehicle but not in a honest manner. I told him I started at my Job in July of 19' Jack put March 1st of 19'. Jack also put on my paperwork that I put $3,500 cash down on my vehicle when I only brought in $1,000. Jack then tells me when I drive 4 1/2 hours to Stuart to pick up the vehicle that the down payment is $1,500 and that "I could pay the other $500 in a couple of weeks." I test drive the vehicle and immediately it starts messing up. The transmission starts surging. Door locks going off. Navigation going on and off. The truck won't speed up and it almost gets my family and I into a accident ( which I have recorded ). I take the vehicle back to CMG and tell jack that it's messed up. He asks if they can try to see what's wrong with it and fix it. I said sure. Jack proceeds to tell me that he personally drove the truck on the "expressway" for two hrs "last week" and it was fine. Scott the mechanic tells us it's a faulty "brake light switch". I sit at this dealership for 4 hrs waiting on them to attempt to fix this truck. They finally get it "fixed". I test drive it. It drives good. Transmission is shifting fine etc. I then go back to the dealership and say ok let's talk. My buddy who is a mechanic stated that the brake light switch shouldn't make the whole truck do that. So the next day I get him to look at the truck. Everything looks good. Then the truck starts to do the same thing. Coming to find out the truck has a bad negative battery cable. I call Jack and let him know. He stated the truck was fine when I bought it after they "fixed" it. He assured me of that. So I called him to see if since I diagnosed the problem and it only cost about $100 if they would be understanding enough to know $100 off that $500 that I still owed them. Jack seemed completely lost and not responsive. He then gave the phone to Scott. Scott then stated he would "buy the part and ship it to me" and that my mechanic can install it. I said great! Jack then got back on the phone and I told him the agreement and he said he wasn't paying for the part. We went back and forth because I was just going off what his mechanic told me. Eventually Jack said "I'll ship you the part" and hung up. I never heard from them again and did not feel confident in them sending me the part. I just went ahead and bought one and fixed the truck myself. I bought the truck on 4/1/20. I called jack on 4/21/20 about my registration and he tells me "ill send you the registration plates when you pay the $500 and the $158 for the plate" Then he tells me he will send me another temporary tag if I need more time.. So basically they sold me a truck that had a electrical problem and they couldn't fix it or diagnose it. Jack even told me to "bring the truck back" AFTER I told him how much it was to fix it. I then told jack that I will not bring it back and that it's my truck and it's kinda funny how all of sudden he's offering to take the truck back. Moral of the story, This dealership is not good at all. Did they get me approved? Yes, but not honestly. They lied on the paperwork and now they won't register my vehicle until they get the other $500 they State they are owed. Terrible experience. Everything written on this review is credible and truthful and I have ALL the documents to prove it. I do love my truck though!

Automotive Experts of Stuart - car_dealers - Updated October 2026

Loading...
Loading...
Loading...