Bought a 2010 Chevrolet Silverado from CMG. The sales person Jack Pearson asked me all the normal credit application questions. I answered them. He got me approved for my vehicle but not in a honest manner. I told him I started at my Job in July of 19' Jack put March 1st of 19'. Jack also put on my paperwork that I put $3,500 cash down on my vehicle when I only brought in $1,000. Jack then tells me when I drive 4 1/2 hours to Stuart to pick up the vehicle that the down payment is $1,500 and that "I could pay the other $500 in a couple of weeks." I test drive the vehicle and immediately it starts messing up. The transmission starts surging. Door locks going off. Navigation going on and off. The truck won't speed up and it almost gets my family and I into a accident ( which I have recorded ). I take the vehicle back to CMG and tell jack that it's messed up. He asks if they can try to see what's wrong with it and fix it. I said sure. Jack proceeds to tell me that he personally drove the truck on the "expressway" for two hrs "last week" and it was fine. Scott the mechanic tells us it's a faulty "brake light switch". I sit at this dealership for 4 hrs waiting on them to attempt to fix this truck. They finally get it "fixed". I test drive it. It drives good. Transmission is shifting fine etc. I then go back to the dealership and say ok let's talk. My buddy who is a mechanic stated that the brake light switch shouldn't make the whole truck do that. So the next day I get him to look at the truck. Everything looks good. Then the truck starts to do the same thing. Coming to find out the truck has a bad negative battery cable. I call Jack and let him know. He stated the truck was fine when I bought it after they "fixed" it. He assured me of that. So I called him to see if since I diagnosed the problem and it only cost about $100 if they would be understanding enough to know $100 off that $500 that I still owed them. Jack seemed completely lost and not responsive. He then gave the phone to Scott. Scott then stated he would "buy the part and ship it to me" and that my mechanic can install it. I said great! Jack then got back on the phone and I told him the agreement and he said he wasn't paying for the part. We went back and forth because I was just going off what his mechanic told me. Eventually Jack said "I'll ship you the part" and hung up. I never heard from them again and did not feel confident in them sending me the part. I just went ahead and bought one and fixed the truck myself. I bought the truck on 4/1/20. I called jack on 4/21/20 about my registration and he tells me "ill send you the registration plates when you pay the $500 and the $158 for the plate" Then he tells me he will send me another temporary tag if I need more time.. So basically they sold me a truck that had a electrical problem and they couldn't fix it or diagnose it. Jack even told me to "bring the truck back" AFTER I told him how much it was to fix it. I then told jack that I will not bring it back and that it's my truck and it's kinda funny how all of sudden he's offering to take the truck back. Moral of the story, This dealership is not good at all. Did they get me approved? Yes, but not honestly. They lied on the paperwork and now they won't register my vehicle until they get the other $500 they State they are owed. Terrible experience. Everything written on this review is credible and truthful and I have ALL the documents to prove it. I do love my truck though! read more

REVIEW UPDATE 7/25/2019; This dealership is now using intimidation tactics by having their lawyer send me cease and desist letters and trying to get me to remove this review. So with that said lets give a detailed non-defamatory review. Bought a overpriced truck that i love, as a way to improve my credit from this dealership who I've been associated with for almost 10 years. Before contract was signed I brought to Bruno's (OWNER) and Rick's (FINANCE MANAGER) attention that the headlights & Tail-lights needed to be replaced due to being weathered, cracked & broken. And also the driver side window needed to be fixed due to not rolling down. Bruno in Ricks office said, "Scott (The mechanic) is taking care of it." So we proceeded with the deal. 10 minutes after driving the vehicle off the lot I stopped to get gas and the truck wouldn't take any. It kept spitting out the gas tank all over me and the truck. Gas tank only had 1/4 gas. I went back to dealership and Scott the Mechanic said it was the vapor control module or something along those lines. Got the part replaced in about a week but was then told Bruno never paid for the part. So I asked Bruno about that and he said it comes with buying a used vehicle. So It's okay for a dealership to just clear errors/ check engine codes (I have witnessed this first hand) and sell a Vehicle that isn't working properly? I had to pay the mechanic for the part. One month later after making the first truck payment I hadn't heard anything about resolving the 3 issues so I stopped by the dealership to see. Bruno said to check with Scott the mechanic. After checking with Scott he informed me that they were trying to find used OEM parts from the junkyard but my vehicle/parts wasn't available. So we sat down together at his computer and checked out used OEM part prices online. For the 2 headlights, 2 tail lights and the part needed to fix window it would cost close to $600. So i informed him that we could get new aftermarket for half that and it would save the dealership money. We put together the parts list that came out to about $350. I took it to Bruno and he proceeded to say, 'I never agreed to this, I don't make these cars, I'm loosing money on this deal'. Bruno then proceeded to start yelling and cursing at Scott and myself. (I have video evidence of Bruno yelling, screaming & cursing while a customer (Me) was sitting there being helped by Scott because the fuel pump went out in the truck and I was paying the $100 deductible for the warranty. He went and grabbed his log book and proceeded to show me where he had right around $7,000 into the vehicle. Just over $6k for vehicle costs, $100+ charge for a seat repair that was already done when he bought the vehicle from auction (Have proof of this too) and some other misc fees. And kept saying he was loosing money. Finally, Bruno said "Do you just want me to give you your money back?" To this I said, "Yes actually.", and he just walked away from me. At this point I left. Later that night I received a call from Scott informing me that Bruno said he wasn't allowed to work on my vehicle and that I would need to go somewhere else for any warranty work etc. I went back to the dealership to ask Bruno in person if this was true and he said no I was just mad. Then tried to say he would cover half the cost of the needed parts (Have proof of this too). That wasn't the agreement. Spoke with Scott on 6-25-19 about the truck and was told again that I shouldn't come to the dealership anymore. With all this said if you're bored you should def go visit Bruno and shop his cars. Scott the mechanic is nice and knowledgeable when hes not being verbally abused by Bruno. And if Bruno thinks he can make money off of you he will offer you a fancy cup of espresso. Bathroom always smells of piss. Oh and they offer U-haul as well. Scott handles the U-haul so its okay. All statements in this review are true and accurate. read more

Went to search for another vehicle and the guy behind the desk Jack Pearson(General Manager) was absolutely uneventful and not helpful at all. All information about his vehicles had to be pulled out of him like a wisdom tooth, I left the dealership for about an hour went back and when I got there, he was sitting with another gentleman again same boring nothing doing personality. No welcome back or anything. I would not recommend this dealership to anyone unless you want to feel like you're bagging your own groceries at Wal-Mart read more

Monte quoted me an out the door price for a car we were looking at. Two days later, after securing financing and preparing to drive two hours to pick up the car, Monte called me back to tell me that they could not do that price. He claimed that he did not know certain things about the car, but from my perspective you don't promise a price for two days and then pull that rug out on the day of the transaction. read more

I purchased a Fusion SEL and had a pleasant buying experience. I got a break off the selling price with no pressure or hassle even though I had some credit problems. Mr. Clarence was a good salesman who cared about my needs and situation. A month later I had a problem with the tire pressure light because I hit a curb and again they took care of my problem without a hitch. I am very happy with the car and would recommend this dealer for a no hassle experience.M. Marone read more

Continental Motor Group - Car Dealers - Car Dealers Near Me - Stuart, Florida

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