Simply an excellent business. More concerned about people, safety and public good than car sales or…read moremaking a profit . Very impressed with their integrity. Handy location just off the highway in Stuart, Florida. Website is also easy to navigate.

Excellent customer service start to finish! Made buying a car easy. Loved the homey atmosphere…read more Absolutely would recommend them to my friends and family. Love my new Chrysler 300.

Coming to this dealership has been frustrating from the start. It would be nice if customers didn't…read morefeel like they were being misled or given inaccurate information when making major purchases. There needs to be more accountability. I purchased my used Jeep Wrangler about a year and a half ago and also purchased an extended warranty that was clearly explained to include service coverage so I would not be paying out-of-pocket. At the time of purchase, I specifically confirmed that I could go to any Wallace dealership for basic services like oil changes and tire rotations. I was told absolutely yes -- the only exception being if there was a vehicle issue that required a Jeep dealership, which is completely understandable. I live next to Wallace Hyundai, while the Jeep location is 30 minutes away on a good traffic day -- and anyone who drives U.S. Route 1 knows that's not always predictable. A few months after purchasing the vehicle, the check engine light came on. While diagnosing that issue, I was told I needed four new tires. This made absolutely no sense considering I had just purchased the vehicle and work from home, so my mileage is very low. I declined the tires and discussed it with my husband, who works on million-dollar Dassault Falcon jets -- the same type owned by Taylor Swift and formerly by Jimmy Buffett. Needless to say, he knows what he's looking at. He confirmed I only needed two tires, and even that was not urgent. After raising the concern with customer service, I ultimately received two new tires at no charge. However, when I later asked the original service advisor why I was told I needed four tires but only given two, there was no explanation -- just silence. The next issue involved trying to schedule routine service. I requested to book my oil change and tire rotation at Wallace Hyundai, since I had been told I could go to any Wallace dealership for basic service. After calling twice, I was then told I could only go to the Jeep dealership -- which directly contradicts what I was told at the time of purchase. When I went to the Jeep dealership for service, I thankfully had a different advisor who was professional and helpful. On a prior visit, I had asked for a simple oil change reminder sticker to be placed on the windshield since I don't drive often. The previous advisor refused and told me to "just check the percentage on the screen." This time, the new advisor couldn't believe I had been denied something so basic and placed the reminder sticker on the vehicle himself. I also attempted to speak with management regarding the conflicting information about where I could service my vehicle, but that concern was essentially brushed aside. At this point, it feels like there is no accountability within the building. When customers raise valid concerns, they should not feel dismissed. Moving forward, I will be taking matters into my own hands and changing my warranty coverage to one that allows me to service my vehicle at any Jeep dealership without confusion or contradiction. I simply expect transparency, consistency, and honesty -- especially when making a major purchase.

Where to begin. First, when ordering my dream car I stated I do not want any chrome, I'd like all…read moreemblems and otherwise what would be chrome to be in black. The salesperson said he understood. When I went to sign the order contract I asked again, there will be no chrome, correct? He said yes, see I put Mopar black package. With that, I signed. 5 months later my car was delivered with chrome. I was extremely displeased. I was told my salesman that helped me no longer worked there. I was told because I signed the order contract there was nothing they were willing to do about it. I told them the discussion with the salesman I originally spoke to and what he said about the Mopar black package. They said, no that isn't what that means. (Like I'm supposed to know their car terminology.) They were unwilling to fix what their salesman did wrong and forced a car on me I didn't want because I signed the order contract. Fast forward to bringing my car in for recall service. I dropped my car in the morning after being told it would take roughly an hour. The service advisor says I'll get a call by 2:30 because I could not wait. At 3:30 I keep getting a voicemail. I called and finally spoke to a service advisor, not the one I saw in the AM, I am told they can't get to my car today and they want to keep it or reschedule. Seriously? My friend brought his car in for recall. The service advisor said they will call when it was ready. There was no call. My friend called to check on it and was told the service department was closed and he could not pick up his car until the next day, leaving him without his car. So they kept his car without calling him or asking him. Complaining to this dealership falls on deaf ears, nobody cares and nobody sincerely wants to help but, they are more than happy to charge your credit card, that part is very efficient. This is a pattern with this dealership. It has made owning a car I saved for years and years to get, a nightmare to own. I will not be returning. Anyone reading this, buyer beware. A failure from start to finish. I'm taking my business where I'm appreciated and getting rid of this car. Thanks for the nightmare.

Like the old days. These gents were polite, professional, knowlegable and reasonable. They acted as…read moreif they care and actually want your business.

Bought my wrangler here, they're great and fixed anything or tried to fix anything that would be a…read morequick adjustment for them after I bought it too. Super friendly and nice and I love my wrangler!!

Great communication with Christian. He refunded my money and cancelled my contract.great staff and…read morepeople at Florida Direct Cars!

From the owner: Welcome to Florida Direct Cars, where quality meets value in the world of used cars. Our commitment…read moreis to offer you reliable, clean, and thoroughly inspected vehicles that not only meet but exceed your expectations. Built on a foundation of reputation and customer satisfaction, we stand firmly behind every car we sell, ensuring peace of mind with every purchase. Our selection of cars is priced competitively, offering you great deals that don't compromise on quality. Trust, integrity, and excellence guide us, making Florida Direct Cars your go-to dealer for used cars that you can depend on. Experience the difference with us, where your satisfaction isn't just promised--it's guaranteed.

I came here to buy a car in need. Bob was wonderful to me and even suggested I didn't need to buy…read morefrom him that day and I could fix my car (my daughter's car). Bought a car from him anyway. I had a repair issue on said car, which he told be about in advance. He fixed it. Best car buying experience EVER! I will go back and buy my next car from him. Highly recommend!!!

Professional and efficient service. I took a chance on an older Jeep Wrangler and, a month later,…read moream very happy with my purchase. The owner was upfront and negotiated a fair price for a quality vehicle. No hidden issues. I would purchase a vehicle from this dealership again.

We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!

Scott was so personable and helpful as well as a young woman with long brown hair who I didn't get…read morethe name of. Outstanding kindness and professionalism with my oil change and vehicle questions!

We brought my son's 2018 honda civic ex hatchback to be looked at on saturday.I made an appointment…read moreand our service advisor was melissa llorens. He was having problems with his battery, so she told us it was going to be a certain price to have the car looked at and whatever they found that price would be put towards the service. She also recommended he get an oil change which was not actually needed.But it was close to the time.So I said, go ahead and do the oil change. I then went on to their website and there was a special for the oil change at $49.95 which included a complimentary car wash. We ended up replacing the battery, which was $210. When my husband and son showed up to pick up the car, we asked her if she would honor the 10% off service coupon on their website. She then stated two coupons could not be used at the same time.Which we understood.But originally, we were going to just use the oil change coupon and the car had clearly not been washed. From the time we dropped the car off to the correspondence with her during the evaluation and the pickup she had zero personality, very miserable.And no people skills. She also wanted to up sell us on something on his tire thread for $500. We bought the car at coggin honda in fort pierce and we'll clearly making the drive north for any more service due to how rude, inpersonable, and basically lied to us abt what was needed. Do not revommend Melissa Llorens as an advisor at Johnson Honda

I have my first car last year 2023 I totally recommend costal auto ranch Lori helps out with the…read moreright choices whit the car the staff was awesome...

My experience at Coastal Auto Ranch was amazing!! I am 16 years old and I got my first truck here,…read moreand it was such an awesome experience. Lori was super helpful with going over all of the details about the truck. She even made sure the truck was in perfect condition to drive off the lot. Overall, I would recommend anyone in the market for car or truck to go visit Coastal Auto Ranch.

My Service Advisor Heather Semonish is outstanding. I trust…read moreher advice and her expertise and professional manner. She thoroughly explains and always explains in detail. Thank you Starling for having a professional and knowledgeable advisor such as Heather Semonish as part of your dealership, she is a true gem!!!

Brought truck in for service. Prices are very high, and greedy charges for diagnostic and paying…read morewith a credit card. $369 for a battery ? Over $200 to tell me that I have error codes. Which was obvious. Not happy overall. Will not be back.