It's not often that you can give a car dealer a 5 star review but I'm now a big fan of this…read morecompany. You know the usual runaround you get when you try to buy, trade or sell a car to car dealers. The garbage tactics they use can be so tiring... and so OLD SCHOOL if CarMax is the new way to buy/trade/ or sell a car. Although I've purchased and sold many cars, this was my first dealings with CarMax and it was unlike any "dealer" experience I've ever had. We saw a car for sale online from a CarMax store in Tampa, FL that was exactly what we were looking for. We had a choice to drive to Tampa (a 3 1/2 hour drive) or have CarMax ship the car for $100 to our local Jensen Beach, FL store. We hesitantly chose to pay the fee. A nice touch, the company kept us in the loop on when the car shipped, arrived and was ready for viewing. We stopped in, viewed, provided our drivers license and drove the car and found it to be everything the ad stated. We decide to buy the car on the spot. Here's where it gets interesting. Unlike car dealerships, there was no haggling, hand offs to the finance manager, hard sells, etc that are the usual games car dealers play. Simply here's our price, take her out, if you like the car, sign here. If not, check around, compare prices, (which we had done previously and their price was on the low end of all we saw) and if you like it, sign here. Your new (used) car will be ready for you in a few minutes (which it was)! Have a trade in (which we did)? Great let's look at it, take some pictures and here's our offer (good for 7 days at any CarMax store). End result we traded in our old used car and got our new (used) car in one painless transaction! THE COMPARISON: This is where CarMax really stands out... We also had a car that we wanted to sell straight up. It was a Chevy Equinox that had only 4,000 miles on it. We knew that because of its like new condition and really low mileage, it would be pretty desirable and bring a good price. We decided to first, get a bid from Wallace Chevrolet in Stuart, Fl. Clearly the used car manager did not think the great condition or low mileage was important. After going through all the typical sales garbage they throw at you.... "How much do you want for the car?" (Dumb question that has no relation to how much they'll pay). "The new model is redesigned so there's not much call for this year" (you can stop the set up and just give me the price you'll pay)! "White's not really a good color" (BS, this is Florida, do I look like I was born yesterday?) "This is the best price you'll get anywhere but, it's only good for 24 hours" (Right dude!). After all the typical car dealer garbage laid on us, they gave us a price of $23,500. What was Carmax's (no bs) good for 7 days price? $25,000. Guess who now owns our Chevy Equinox? You bet... CarMax! Why anyone would go to a dealer to sell/trade or buy a used car is beyond me.

If I could give them 0 stars I would, they have no problem selling you a car and all their…read morewarranty's but barely a year later and my 'like new' car is dead and no one can fix it or offer any answers. The carmax care + is a scam and useless and they don't help you with anything. I will never buy a car from any CarMax ever again.

I came here to buy a car in need. Bob was wonderful to me and even suggested I didn't need to buy…read morefrom him that day and I could fix my car (my daughter's car). Bought a car from him anyway. I had a repair issue on said car, which he told be about in advance. He fixed it. Best car buying experience EVER! I will go back and buy my next car from him. Highly recommend!!!

Professional and efficient service. I took a chance on an older Jeep Wrangler and, a month later,…read moream very happy with my purchase. The owner was upfront and negotiated a fair price for a quality vehicle. No hidden issues. I would purchase a vehicle from this dealership again.

Like the old days. These gents were polite, professional, knowlegable and reasonable. They acted as…read moreif they care and actually want your business.

Bought my wrangler here, they're great and fixed anything or tried to fix anything that would be a…read morequick adjustment for them after I bought it too. Super friendly and nice and I love my wrangler!!

I have my first car last year 2023 I totally recommend costal auto ranch Lori helps out with the…read moreright choices whit the car the staff was awesome...

My experience at Coastal Auto Ranch was amazing!! I am 16 years old and I got my first truck here,…read moreand it was such an awesome experience. Lori was super helpful with going over all of the details about the truck. She even made sure the truck was in perfect condition to drive off the lot. Overall, I would recommend anyone in the market for car or truck to go visit Coastal Auto Ranch.

Bought a 2010 Chevrolet Silverado from CMG. The sales person Jack Pearson asked me all the normal…read morecredit application questions. I answered them. He got me approved for my vehicle but not in a honest manner. I told him I started at my Job in July of 19' Jack put March 1st of 19'. Jack also put on my paperwork that I put $3,500 cash down on my vehicle when I only brought in $1,000. Jack then tells me when I drive 4 1/2 hours to Stuart to pick up the vehicle that the down payment is $1,500 and that "I could pay the other $500 in a couple of weeks." I test drive the vehicle and immediately it starts messing up. The transmission starts surging. Door locks going off. Navigation going on and off. The truck won't speed up and it almost gets my family and I into a accident ( which I have recorded ). I take the vehicle back to CMG and tell jack that it's messed up. He asks if they can try to see what's wrong with it and fix it. I said sure. Jack proceeds to tell me that he personally drove the truck on the "expressway" for two hrs "last week" and it was fine. Scott the mechanic tells us it's a faulty "brake light switch". I sit at this dealership for 4 hrs waiting on them to attempt to fix this truck. They finally get it "fixed". I test drive it. It drives good. Transmission is shifting fine etc. I then go back to the dealership and say ok let's talk. My buddy who is a mechanic stated that the brake light switch shouldn't make the whole truck do that. So the next day I get him to look at the truck. Everything looks good. Then the truck starts to do the same thing. Coming to find out the truck has a bad negative battery cable. I call Jack and let him know. He stated the truck was fine when I bought it after they "fixed" it. He assured me of that. So I called him to see if since I diagnosed the problem and it only cost about $100 if they would be understanding enough to know $100 off that $500 that I still owed them. Jack seemed completely lost and not responsive. He then gave the phone to Scott. Scott then stated he would "buy the part and ship it to me" and that my mechanic can install it. I said great! Jack then got back on the phone and I told him the agreement and he said he wasn't paying for the part. We went back and forth because I was just going off what his mechanic told me. Eventually Jack said "I'll ship you the part" and hung up. I never heard from them again and did not feel confident in them sending me the part. I just went ahead and bought one and fixed the truck myself. I bought the truck on 4/1/20. I called jack on 4/21/20 about my registration and he tells me "ill send you the registration plates when you pay the $500 and the $158 for the plate" Then he tells me he will send me another temporary tag if I need more time.. So basically they sold me a truck that had a electrical problem and they couldn't fix it or diagnose it. Jack even told me to "bring the truck back" AFTER I told him how much it was to fix it. I then told jack that I will not bring it back and that it's my truck and it's kinda funny how all of sudden he's offering to take the truck back. Moral of the story, This dealership is not good at all. Did they get me approved? Yes, but not honestly. They lied on the paperwork and now they won't register my vehicle until they get the other $500 they State they are owed. Terrible experience. Everything written on this review is credible and truthful and I have ALL the documents to prove it. I do love my truck though!

REVIEW UPDATE 7/25/2019; This dealership is now using intimidation tactics by having their lawyer…read moresend me cease and desist letters and trying to get me to remove this review. So with that said lets give a detailed non-defamatory review. Bought a overpriced truck that i love, as a way to improve my credit from this dealership who I've been associated with for almost 10 years. Before contract was signed I brought to Bruno's (OWNER) and Rick's (FINANCE MANAGER) attention that the headlights & Tail-lights needed to be replaced due to being weathered, cracked & broken. And also the driver side window needed to be fixed due to not rolling down. Bruno in Ricks office said, "Scott (The mechanic) is taking care of it." So we proceeded with the deal. 10 minutes after driving the vehicle off the lot I stopped to get gas and the truck wouldn't take any. It kept spitting out the gas tank all over me and the truck. Gas tank only had 1/4 gas. I went back to dealership and Scott the Mechanic said it was the vapor control module or something along those lines. Got the part replaced in about a week but was then told Bruno never paid for the part. So I asked Bruno about that and he said it comes with buying a used vehicle. So It's okay for a dealership to just clear errors/ check engine codes (I have witnessed this first hand) and sell a Vehicle that isn't working properly? I had to pay the mechanic for the part. One month later after making the first truck payment I hadn't heard anything about resolving the 3 issues so I stopped by the dealership to see. Bruno said to check with Scott the mechanic. After checking with Scott he informed me that they were trying to find used OEM parts from the junkyard but my vehicle/parts wasn't available. So we sat down together at his computer and checked out used OEM part prices online. For the 2 headlights, 2 tail lights and the part needed to fix window it would cost close to $600. So i informed him that we could get new aftermarket for half that and it would save the dealership money. We put together the parts list that came out to about $350. I took it to Bruno and he proceeded to say, 'I never agreed to this, I don't make these cars, I'm loosing money on this deal'. Bruno then proceeded to start yelling and cursing at Scott and myself. (I have video evidence of Bruno yelling, screaming & cursing while a customer (Me) was sitting there being helped by Scott because the fuel pump went out in the truck and I was paying the $100 deductible for the warranty. He went and grabbed his log book and proceeded to show me where he had right around $7,000 into the vehicle. Just over $6k for vehicle costs, $100+ charge for a seat repair that was already done when he bought the vehicle from auction (Have proof of this too) and some other misc fees. And kept saying he was loosing money. Finally, Bruno said "Do you just want me to give you your money back?" To this I said, "Yes actually.", and he just walked away from me. At this point I left. Later that night I received a call from Scott informing me that Bruno said he wasn't allowed to work on my vehicle and that I would need to go somewhere else for any warranty work etc. I went back to the dealership to ask Bruno in person if this was true and he said no I was just mad. Then tried to say he would cover half the cost of the needed parts (Have proof of this too). That wasn't the agreement. Spoke with Scott on 6-25-19 about the truck and was told again that I shouldn't come to the dealership anymore. With all this said if you're bored you should def go visit Bruno and shop his cars. Scott the mechanic is nice and knowledgeable when hes not being verbally abused by Bruno. And if Bruno thinks he can make money off of you he will offer you a fancy cup of espresso. Bathroom always smells of piss. Oh and they offer U-haul as well. Scott handles the U-haul so its okay. All statements in this review are true and accurate.

Simply an excellent business. More concerned about people, safety and public good than car sales or…read moremaking a profit . Very impressed with their integrity. Handy location just off the highway in Stuart, Florida. Website is also easy to navigate.

Excellent customer service start to finish! Made buying a car easy. Loved the homey atmosphere…read more Absolutely would recommend them to my friends and family. Love my new Chrysler 300.

We have my wife's 97 year old father living with us and wanted a good used Lexus RX350 that could…read moresupport a scooter lift. We were referred to Scott at this location. What made this transaction so unique was you tell him what you want and he finds suitable vehicles that are at various dealer only auctions, he tells you about each, and then you decide on one and he starts bidding to what he feels is the lowest fair dealer price he can get the car at. Remember, were talking dealer wholesale. He adds his commission and we got a car at thousands less then end user price. We ran a CarFacts check on the RX350 that he found and it was a single car owner with a meticulous service record. While this was really different, we came out way ahead of the game. I would highly recommend you contacting Scott and talking to him. It was a perfect solution and our new car is wonderful.

Bought a car while here on vacation and it make for a unique situation with it being in a state…read morewhere I didn't reside. Scott jumped through countless hoops to ensure the vehicle could return with me to Indiana. The vehicle is exactly as described and he was extremely professional and helpful. It ran great, had zero issues and was spotless when I picked it up. If there were any questions, he knew exactly where to go and what was needed. Definitely someone I'd bring future business to then next time I'm in the neighborhood!