They have many different tanning beds which prevents you from having to wait forever! The pricing is great, however, they will try to up sell you by showing you all the different beds..which honestly is totally worth it! I signed up for the level four and I saw results after one time! They also have a very clean facility! The reason they lost two stars is due to the inconvenience they cause by their lack reading policies when signing up. I signed up yesterday and was read the "policies," but they forgot one big policy, you can not tan again within 24 hours. I understand that is to protect us, however, I had asked if they would be open today so I could tan since it is the 4th of July and the girl said "Yes! We are open from 9:00am to 5:00pm!" The part she forgot to tell me was that I would not be able to tan since I went at 7:00pm last night. I received copies of "all" papers I had electronically signed I was ensured by the girl at sign up. They have you read one page and they recite another page to you. Well, they did not provide me with a copy of the page that includes the policies. So not only did they not read me the policy about the 24 hour rule, they did not provide me a copy of the signed document either. I do not live close to this location, but due to its size and cleanliness I joined. So after wasting over a half hour of drive time today I decided to write a review. This is a legal issue that they need to be aware of that is occurring in their location. read more

This store is the best PBT location i have visited. It's always clean and the staff is professional and kind every time. I'd also like to add that the new girl Michelle is always so helpful and knowledgeable and she really made my last experience at Palm Beach amazing. read more

My first experience here was GREAT! The workers Amanda and Casey were so helpful explaining and helping me pick which tan would work best for my color. The process was super easy and Amanda was SUCH an angel when explaining how to use the machine!! read more

I come here almost every other day to get my tan on! It's always clean, everyone who works there is kind and helpful, and the tan really does look good!!!! I do the standup and lay down beds and the occasional spray tan for special occasions(the dark shade for mystic is cocoa Hawaiian bronze) and it's always flawless:) love this place! Get your summer bronze a'buildin! read more

Palm Beach Tan - Spray I got for Vegas!! Lasted the full week!!!! - Skin Care Near Me - Orange, California

They have a policy that you can't tan within 24 hours. I showed up with less than 30 minutes of my 24 hour period and they said i would need to wait around before i can't tan. That's ridiculous if you're paying to tan and they will not let you. I understand the situation of 24 hours but they should be able to waive it if it's less than 30 minutes. They didn't even apologize they both looked at me with blank faces. Ridiculous. read more

Kacie was super helpful in helping me find which tan to do for my first time spray at pbt! My tan looks amazing. I will be coming back for sure! read more

Super happy with my experience! The staff was super friendly and didn't pressure me into membership at all! Galina and Jen were awesome! New favorite addiction! read more

Palm Beach Tan - Super happy with my experience! Galina and Jen were especially awesome! New favorite addiction! Before and afters! - Skin Care Near Me - Orange, California

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I came here today and Samantha was working. Poor thing was all by herself, trying to work all clients coming in plus cleaning the rooms and getting them ready. She did a fabulous job managing everything. She works very efficiently and has great communication skills. I never had gotten tanned before and she explained everything. I give props to her, she deserves something nice. read more

Love this place! Awesome customer service! Highly recommend. Cute clothes. Great lotion. Best beds in town. read more

Palm Beach Tan - Skin Care Near Me - Orange, California

This salon is awesome! The equipment is nice and always clean. The girls that work here are very helpful and friendly. Definitely recommend

This joint is an oasis from my everyday life in the urban jungle of OC, I feel so refreshed from the day to day grind of this cruel world. Thank you palm beach tan for the amazing sun kissed skin along with great customer service. read more

Not sure what word to use for this experience... Weirdest? Worst? I was in the Anaheim area from out of town on an overnight business trip. Found this Palm Beach location, and because I am a member, thought I'd pop in for a session. The girl couldnt find me in the system, and made me pull up the number, on my own phone, of my hometown location, so they could call and verify me. After that, apparently it wasnt a problem finding me. I then asked to buy a single packet of lotion (because obviously, I was from out of town, traveling light, and wouldn't have a bottle with me). She told me they do not sell packets, but that I could buy a whole bottle if I wanted. I asked what people do who come in without their bottles... She told me "they dont". Wow, ok. The 20 minute bed I was put in was the smallest, most old-school 1990's bed I've ever used. So small and unbelievably basic, it didnt have anything to it except a timer on the outside. If you are a Palm Beach member, do yourself a favor and find a different location in the area. Not going to get much out of this one. read more

I always look forward to coming here! Everyone who works here is extremely helpful, especially Danielle. She's awesome! Great prices and a great tan. I'll never leave! read more

I have nothing but amazing things to say about this salon! I'm greeted with a smile every time, the beds are always clean, and the prices are great! Danielle and Desiree are absolutely awesome!!! I recommend this place to anyone that asks about my tan read more

Best tanning salon I've ever been to!!! I came in today to sign up for a membership. Danielle initially welcomed me and talked to me, then Jami gave me a tour and helped me sign up. The girls are so sweet and friendly! I've worked in the customer service industry a lot and they were seriously awesome. They really made the experience easy and welcoming, which helped a newbie to tanning like myself. The beds are really nice too, and I like that they have a wide range. There are different beds for all different needs, it's amazing. They also provide tanning goggles in the room for you which I thought was a really nice touch because other places that I've gone you have to buy them. I forget my goggles sometimes so this will seriously save me some money! Honesty my overall experience was amazing and I'm excited to start tanning here (: read more

Worst ever dirty beds dirty old towels.. rude girls work there and cuss at you :. They overcharge ur acct every month and do not buy they product they 4 times charge u what u can buy the product on Amazon for !!! Bully you if u want too cancel .. salon is so busy with old tan freaks u can never even get bed u want Do not buy there product go online first !! I'm telling you they hike up price I found the j woww lotion they sold In store on amazon wayyyyyy cheaper .. read more

This is the best tanning salon ever because of the staff. These girls are so welcoming and helpful with whatever you need. I've been coming here for 3 months and I personally look forward to seeing the manager Danielle and Ella at the front desk. All the staff is wonderful even the new girls training. Danielle does a wonderful job to train her staff to help the customers to the fullest. I've learned so much on how to achieve the best tan and I get complimented often. 10/10 recommend! Love this place read more

This location is very clean, great customer service, nice staff & manager! Every time I walk in I get greeted by name. Prices are good too!!

The people at the front desk are always nice and welcoming. Aside from the inside individual rooms needing a facelift, it is pretty clean. I have been coming here for a couple years now, and it's easy peasy. I opt for the level 2 package. Their stand up is considered a level 2 but it has stronger bulbs in it. I'd only upgrade to diamond or platinum if I was going on vacation. I've been in those beds. They're nice and all, but a bit overkill tbh. If you want to maintain a nice glow, get the level 2 membership. It's $55/mo unlimited tanning read more

Sweet staff, always helpful. I never have to wait for a bed to be open, so that's always a plus.

Update: this place has gone way down hill. I can't believe how much they charge. So $40 for a month of spray tanning sounds good right?!! Ok no. You have to pay extra for bronzers which is almost 10 dollars so prob another $40 a month. You can go to totally tanning across the street for the same amount and not have to extra for bronzers or whatever else for $40 a month. And way better customer service. I decided I had enough of this place when I went to go get a $10 spray tan Monday which if you do dark it's an extra 11.50 plus bronzer is like another $9 and again instead of paying 32 I can go across the street to totally tanning for $25. Most the girls especially the managers have major attitude. I spoke with Daniel I think was her name. She was hardly any help. Rude and very unprofessional. Then the lotions are a ridiculous $70 for the cheapest and they are constantly trying to sell you on something that I actually had them write a note in my account to not try to sell me on something every time I go in. Also the $15 tanning beds are awful and don't even tan. I tan very easily and I get nothing in these beds. I was a member for a very long time and they always seem to upset me. I canceled once before but this time I will never go back. If you like bad customer service and over priced tanning this place is for you. I've been going here for my spray tans for a long time now. The girls are great and the price is right for the spray tan membership. The only thing I would change there definitely need another mystic tan booth for this store. Waits can be sometimes an hour long. It can get ridiculous. read more

Love my tan so much! I normally tan fairly easy but these past few months Ive been so pale! Got onto the high level and the girls really helped me find a good tanning regimen for myself! Now I finally am bronzer on vacation in Hawaii! The vibes here so great here and the staff are always so helpful!! read more

Palm Beach Tan - Skin Care Near Me - Orange, California

The spray tanning machines have been down way too many times this summer. Both machines were down for the entire weekend this past August 11-13. When the Mystic is down, they offer the Versa and then want to charge you more. NOT OK. On Saturday, when told the Mystic was down, I waited an hour for the Versa only to be told it broke. On Sunday, I called and was put on hold for six minutes. I then called back and was asked if I would mind waiting again and I said No. I simply asked if the machines were working, and was told yes. By the time I went in two hours later, they were both broken and unavailable again. I went to two events without a tan in the middle of summer. I know it sounds like a first world problem, but this is what I pay a monthly membership fee. I understand there will be waits, but I expect this salon to keep its equipment in good working order and to replace it when needed so that it is available to paying members. Their solution is "tan dollars" which are useless to me as I am not going to by their overpriced products. My solution is do regular maintenance on your equipment. Replace it. Something. Don't leave your young employees alone (there never seems to be a manager on the premises) to deal with this difficult situation and angry customers. And quit sending emails like the one I got today w/ the subject "We'll Keep this Short and Sweet: Upgrade and Save." How about you upgrade so that your services and equipment are available to your customers?! read more

So happy Palm Beach is still open! I'm getting married in a month and needed a wedding glow! Brittany was awesome! She gave great recommendations on services and lotions! And there is always a clean room available when I go! Highly recommend this location! read more

I came in 2 times. The first time they had a 2 hour wait and they knew my age but didn't mention that I needed a consent form. The 2nd time they told me about it finally and my mom had to come in a total inconvenience. As for the spray tan it was set at $16 but I somehow payed $26? The tan didn't do any good for the light sports bra tan lines I have & I was assured it would. My shade was light mocha but I look like a carrot. read more

The staff is nice & knowledgeable but always seems like only 1 on schedule who is struggling to check in, clean, set up and do all the newbie orientations and membership sign ups. Shifts need MINIMUM 2 ppl. Plus beds r frequently down. Always 4 ppl in line. Grrrr. Not happy with new hours or how long it takes to get in for a spray or bed. They need 2 Mystic booths. Treat your employees better. Don't leave them alone to run salon. May cancel membership sign up elsewhere. read more

All the girls when I come here are soooo friendly and sweet and they always want to make sure that you have the best experience! They are also super knowledgeable and really make sure that whatever you choose is the best option for you!! Palm beach tan may be a chain but i know I always make sure to come back to this location!!! read more

Been coming to this salon for over a year. The ladies are always friendly and there's always deals and upgrades throughout the year. I also never have to wait for a bed! Btw, my color looks great too! read more

First called to obtain basic information on pricing & tanning, as I was seeking the whole tanning experience. The employee was kind and informative and invited me to stop in which I did. Upon arrival, had to wait about 15 plus min to let her know I just called & yes here I am to pay for my one month deal they were having. The employee stated I'll need to "sign up" I let her know I'd rather pay and not have auto debit, she refused & stated it is the policy in using their services that you have to have auto debit?! Um I had cash or debit card to pay up front and did not want auto debit, it really sounded bad for a business to force someone to sign up with their debit card and be on and automatic payment. I let her know that I did not want to do that that I never do auto payment for anything and I would never want to do that for this and she continued to say that she would have to call their corporate and ask she tried but nobody answered and then she helped a customer and then went to the back and about 2 seconds later came back and said oh I just called our district office and they said that It was the policy and I would have to be on auto debit payment?!?!? How freaking ridiculous is that you have someone that is new coming into your business attempting to use your services and pay and could potentially turn into a long-term customer, but refuse to allow me to pay and forcing somebody to go on auto debit payment?!?! That is terrible!!!!! I let the employee know that was okay that I would take my business elsewhere and left. I also noticed people were waiting for extended periods of time to use their beds, so maybe overall it's better to not use their services because maybe you won't be able to get a bed & wait times appeared to be long! Terrible policy & losing business over that policy! I guess they don't care because clearly they have customers ie people waiting to tan! read more

It was my first time tanning but I needed to build a tan for my trip to Mexico and the associate was very helpful in picking out the best price package for me. I feel bad I don't remember her name but she worked Tuesday in the morning. I don't usually bed tan but she told me there was no contracts so that's nice too. I can make any adjustments after the first month which is perfect for my lifestlye. All in all I was happy with the transparency and service. read more

Amazing beds and staff is super friendly. Kelsi is amazing and very knowledgeable! She helps me almost every time and has helped me achieve a perfect tan. Couldn't be happier with my results! read more

By far my favorite tanning spot. The staff and the beds are all equally amazing. My favorite part is the aromatherapy misters. Brylie normally helps me out and she's super knowledgeable when it comes to getting the perfect tan! Definitely recommend to all my friends! read more

Palm Beach Tan was AMAZING!!! It was my first time getting a spray tan so i was a little nervous for the outcome and process, however their employees are awesome! Amanda made sure i was comfortable the whole time and it was clean & refreshing! I will definitely come back again, made my skin a perfect tan just in time for vacation! Thankyou Amanda (: read more

Though my tan is good, the prices for this salon seem to always adjust every time I go in. It became so confusing that I decided to stop going it was too costly for me read more

I started coming here around a year ago to this location for spray tans. Every time I go it's about a 45min to an hour wait and there's only 2 people ahead of me and it's because they only have one machine! For a high volume location you should consider taking appointments for spray tans so you spread people out or investing in more than one spray tan machine. Cancelling my membership ! read more

They really need to update this facility. The wall paper is falling off the walls in the rooms. Floors are dirty. Might want to consider having a professional crew come in clean floor cause what they are doing now isn't working. Please take some pride in what your offering as a service and not just collecting a monthly fee. Would be appreciate by a lot of customers I'm Sure read more

Love this place and the staff. This business is always clean and the staff is always pleasant. The pricing is reasonable and there seems to always be sales going on for the lotions. Danielle is my favorite, she remembered my name from day one and is always very customer service oriented. She seems to always go above and beyond to make sure you have a great tanning experience. I would definitely recommend giving this place a look. read more

Don't go here, they will sell you the WRONG lotion, and also say " you can bring it back if there is any problem" when you find out the MANAGER sold you a sunless tanning lotion and you bring it back, they will tell you "sorry we don't accept refunds". So i said "because you guys screwed up and sold me a sunless tanning lotion I'm stuck with it and you won't give me a refund?" the girls response is " yes, or you can add a credit to your account". NO. HOW ABOUT YOU CANCEL MY ACCOUNT. and thats just what I did. Not only do they not know what lotions they have, they also don't know how to use their own beds, like their sun angel bed, and their girls will also burn you because they don't know how many minutes to put their customers in the beds. wow. Step it up Palm Beach. I used to come here when the old tanning place was here. Way better. read more

I'm not a big deal preview guy. Just want to take a minute.. my experience on November 8th. With Desirey Rangel, could not have been better. She was in the process of selling a new membership as I walked in. She allowed the conversation with her new customer to come to a stop and check me in then she continued the process of for new customer. This is the first time in two years of membership here this is happened. I know the new customer would appreciate knowing this is how she would be treated as a member here instead of having to wait 10 or 15 minutes..thanks Desirey read more

The manager, Danielle, is the best. She always looks out for me and makes me feel like fam, because she always remembers my name and info. Ella is an employee here, and she's nice as well. Love the staff here and love the color I get. Plus their recommendations are always spot on. read more