We ordered 2 pepperoni pizzas, food arrived quickly and pizza was still Hot. This was a thin crust pizza which is what I like. The crust was had a nice crunch to it and was slightly charred. On a barstool rating this would be a 7.1 which is good. read more

Palio's Pizza Cafe - Pepperoni pizza - Pizza Near Me - Melissa, Texas

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I ordered food online for pickup--one large pepperoni pizza, spaghetti with sauce and tiramisu for dessert. The pizza was dry, hard and barely had any sauce on it. We didn't eat the spaghetti, instead it was thrown out due to the smell. When I first looked at the tiramisu, I thought those spots were sugar. I almost took a bite, but something smelled off and when I looked closer the spots were fuzzy. I tried to call the restaurant, but no one answered the phone. The next morning, I asked for a refund, to which they replied they don't give refunds. Once my husband got involved, we were issued a partial refund for the tiramisu, but not our entire order. I've never been so disgusted by an establishment. read more

Palio's Pizza Cafe - Pizza Near Me - Melissa, Texas

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I go to the Melissa location frequently and have some feedback on this location. 1. Widespread lack of cleanliness. Often the kitchen/prep area is very unclean and unkept with debris scattered on the counters and floor. The drink machine hasn't been cleaned in months, there are crusty bits hanging out of the dispensers, and debris living in the drain pan. The tea machine and containers are covered in crusty deposited and stains. These items should be cleaned daily but haven't been in months. 2. It's a revolving door of people who are miserable in their job. The lights are on but nobody is home at this place. It's not being managed or maintained. This place is so poorly kept that it's gross, I would say it's a health hazard given the condition of the drink station and general cleanliness culture. Either fix it or close it. It's a bad look for your brand. read more

Palio's Pizza Cafe - Do they ever clean this place? - Pizza Near Me - Melissa, Texas

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Stopped in for a Christmas eve, like we have for years. Door was open, pizzas coming out of the oven. People eating in a booth. We stood at the register waiting. Finally a guy walked up and said we are closed. It was 6:15pm. read more

I have eaten here several times. The pizza is always hot. The ingredients are always fresh and high quality. This pizza is positioned a few notches above the rest. always my go to place. I have not been disappointed yet. read more

Food is always good here. I enjoy the pizzas and love the cheesebread. I'm a regular Palio's diner and have been for over a decade. The drink machine here has so many issues. No Dr. Pepper today. The 2-stars reflect the changes since it was sold. The service is incredibly rude. I won't say that we won't be back to Palio's, but I can almost certainly say that we won't be back to the Melissa Palio's. This blonde lady up front is the opposite of friendly. She's unfriendly. Owners need to invest in some training or remove her from being the face of your business. read more

the place is not sanitary. the workers do not wear gloves and are not professional. do not go! read more

First time ordering delivery from Palio Mellisa. Website specials and prices are not accurate. Called and ordered managers special that was listed on website and found out after delivery that the prices are different. They didn't even give me a total. Thought I was paying $18 for a Greek pizza and the special of another large Specialty for 8.99 add tax and delivery fee $4 (which was never mentioned) and should have been $33. Nope large pizza is $20 and $14 for extra pizza. Greek didn't have any artichokes on it either. Called back and was told sorry prices on website are wrong.... Yeah we won't make this mistake again. Pizza is average and don't have much of the listed ingredients. Overall disappointed. read more

1230pm on a Saturday. No other dine in customers. Soda dispenser out of almost all flavors but diet Pepsi worked. Ac leaking from ceiling into bucket. Stuff happens in the restaurant business. Friendly attentive and fast service. Wife rates the food as seven out of ten and I agree. Please show them your support, especially for a local business. read more

Palio's Pizza Cafe - Cheese bread - Pizza Near Me - Melissa, Texas

Definitely not a place I'm going back to! I can't even give an honest review for the food since I didn't get a chance to try anything. It took over an hour to make a large pizza and I couldn't stay and wait longer as I had limited time to sit down. I would have at least taken the pizza home since I knew my schedule and timing, however even after an hour the one pizza wasn't even ready to take home and I was told it would be another 15-30 minutes. An hour and a half to make one pizza when they weren't busy was ridiculous. The only positive thing was that they at least refunded us for the pizza we never got . read more

DO YOURSELF A FAVOR AND DO NOT EAT HERE!! FOOD PREPARED WITH BARE HANDS AND NO GLOVES!! If I could leave a review with ZERO STARS I would...that's just how bad my experience was. I went to Palio's today and ordered a pizza. The young lady who I assumed was the manager took my order. I paid and sat down on the bench close to the door where I could see the kitchen. The manager while wearing gloves began prepping food items. Maybe a minute later a man carrying his cell phone in his hand came from the back. He laid his cell phone down in the same area that the food items are placed and proceeded to make my pizza. WEARING NO GLOVES, he began preparing my order...placing the pepperoni and cheese on the pizza with his BARE HANDS! If you guys know anything about cell phones you know it's ONE OF THE DIRTIEST items we come into contact with daily. I went over to the counter where the young lady was prepping food and asked her if employees wear gloves when making the food. She gave me a puzzled look, shook her head up and down to signify yes, and then lifted her hands to show me she was wearing gloves. Her back was to the guy making my order so I told her he was preparing my order without gloves. She walked over to him and said a few words. He looked back at me in annoyance and went to wash his hands. I overlooked that and continued to stand at the counter. He came back, touched his phone again (which by the way was STILL sitting in the area that food is prepared), and put the gloves on. Instead of making a new order, he continued to use the same pizza he had begun making WITH HIS BARE HANDS. I might also add he appeared to have a ring on at least one finger, that is FURTHER GERMS coming into contact with my food. I asked the young lady to have him remake my order using gloves and not pick up where he left off when he was NOT WEARING ANY GLOVES. Again she went over and whispered something to him. The young man instantly made a face, turned around and glared at me. He walked over to the TRASH CAN, held the pizza tray over the trash can and began scraping the items off the pizza. This was supposed to be his "resolve" to making a fresh pizza. When I saw this I was BEYOND SHOCKED AND DISGUSTED. I told the young lady "no worries...I'd just like a refund." There were no follow-up questions as to why I changed my mind. I'm sure she knew why, but I offered my reasons anyway. I told her he seemed more than annoyed I was requesting he make my food using gloves which is standard when preparing food items. She was silent, and as I continued at the end she said, "sorry about that." That silence told me everything I needed to know. As a result, I WILL NEVER PATRONIZE THIS RESTAURANT AGAIN!! The food items should have been prepared with gloves, and the male employee's reaction to being asked to do that was more than INAPPROPRIATE! Customers should not have to request that those who work in the food industry and are trained in basic food preparation and safety to do the bare minimum while preparing their orders. Palio's management...if you're reading this please REEDUCATE and TRAIN your staff about proper food preparation and customer service. YOU MISSED THE MARK TODAY...AND BY THE RESPONSE I RECEIVED IT LEAVES ME TO QUESTION IF THIS IS THE STANDARD AT YOUR RESTAURANT. read more

4th and final experience. We had ordered a meatball sub several months ago per a friends recommendation and that sub was really good. Tonight however, ordered an Italian sub and chicken bacon ranch sub. The were super mediocre. They didn't come hot and the toppings weren't quality. The food was delivered fast but nothing to write home about what so ever. read more

Pizza mediocre. Takes over an hour and a half for your pizza to get delivered. Only one delivery guy for the entire restaurant whenever I asked when the food would be delivered the girl on the phone had no idea horrible service. read more

I watched the guy take an order back & then gave it to another customer. Very poor food handling process.

Ordered 3 different pasta dishes. Very obvious pasta had been reheated and not made fresh. The unsweetened tea was soured. Marinara sauce extremely sweet with a tart finish. Would have been better off ordering Pizza Hut pasta. At least it shows up fresh baked from frozen. Will go back to try the pizza. read more

We ordered an XL pep pizza, dry wings, and a lunch lasagna that came with a salad, (a tiny bit of) cheesy garlic(?) bread, and drink. The pizza was a thicker than normal thin crust square cut. It wasn't crispy though, which is a bummer. Man did they skimp on cheese though. -1 The wings smelled like curry, so I was skeptical to try them, but they're actually good! And crispy! Came with baby carrots and old celery. They use the skinny tips as well, just cutting off the leaves. +2 The lasagna isn't so great. It's mediocre. SO much ricotta! And the sauce is too...strong? I'm picky about lasagna though so maybe it stands up to some of the others. -1 The salad. Average house salad. No complaint there. I was excited for a refreshing salad on this warm day. Welp. They gave me old, transparent cucumbers and tomatoes. The cucumbers had slime on it and stared to smell! I don't even want to touch the rest of it. There's olives in it, but I stay away. -100! read more

Palio's Pizza Cafe - Slime-y transparent veggies - Pizza Near Me - Melissa, Texas

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Never been to the actual location but we order delivery a few times a year. We love their meatball subs. My wife and I can share 1 sub and be content. read more

Just moved closer to the Melissa area and this is our closest Palio's. We've only ordered take out so far, but the place is nice and spacious, clean and staff is great. Food has always been fast, fresh and delicious! read more

Don't order Palio's if you're starving because delivery will take forrrreeeeevvvvveeerrrrr! My home's 5mins away and yet, delivery took somewhere between 45mins to an hour. By the time the food got here, everything was straddling the line of lukewarm and cold, and we had to microwave everything so that it was at an acceptable temperature. Taste-wise, it was pretty good. It wasn't too greasy, but it wasn't filling at all. We both ate our large calzones in 1 sitting and still had to get something real to eat to be satisfied. For the amount you pay, I'd expect a better, more filling meal, especially since I could've spent less and gotten more from someplace else, like Pizza Hut. read more

Palio's Pizza Cafe - Large Create Your Own Calzone: Pepperoni and pineapple - Pizza Near Me - Melissa, Texas

Really impressed with the option of whole wheat crust offered; so hard to find. They were happy to make any of the specialty pizzas on whole wheat. We tried one with red sauce, "The King" and my husband thought it was the best pizza he'd had in many years! I had "Ralphie's Pizza" with Alfredo sauce and it was also excellent. The service was friendly and attentive. Only downside is it's not the easiest location to access and I was glad I used my GPS to guide me. Not their fault! Just kind of an odd corner. I would give it a try! read more

absolutely disgusting do not come here if you want to enjoy what you are eating. this place is disgusting a saw spiders and roaches while waiting for my food. after I got my food it was not even consumable. please don't waste your time and just go to another location read more

Palio's Pizza Cafe - This is "Mac and cheese" - Pizza Near Me - Melissa, Texas

Referring to the one on university in McKinney, TX. The pizza is pretty good as far as pizza from Texas goes. Staff is friendly. Restaurant is clean. read more

We ordered a mozzarella sticks for an appetizer, a calzone, manicotti, and shrimp Alfredo. It was all very delicious. The shrimp was big and plump and tasted clean not fishy at all. The cheesy bread was perfect. The guys working were friendly and explained what any dishes were that we asked about. Will definitely eat here again. read more

This was my first visit to Palio's and I was so impressed! The prices are unreal for the quality of fresh ingredients. We placed an order for pickup and the staff was very friendly (both on the phone and in person!) and everyone was wearing masks. The ambiance and decor inside is amazing. We will definitely be back. Thank for a great meal on a rainy day! read more

Palio's Pizza Cafe - This is the large Mediterranean pizza. - Pizza Near Me - Melissa, Texas

Terrible food I got the lasagna and it seemed very old and the chicken Alfredo was terrible with 3 pieces of chicken. The location in Frisco were I used to order was completely different read more

I ordered food and the pasta was cold and seemed to be old. It was oily and disgusting. I took 2 bites and threw it away. I still got sick from the food. I will never order from them again. read more

Sat 12/3/2022 I order 2 pizzas and 2 salads for pickup, and I paid when I ordered. When my wife got to the restaurant to pick up the order it was not there...the manager repeatedly said "he picked it up". I did not pick up this order, despite the manager continuing to say it was picked up. While my wife was waiting at cash register another person answered the phone which was someone complaining that they has received the wrong order - and she described the order, a chicken and a sausage pizza and two salads. Obviously our order had been delivered to someone else. There were four of us looking forward to dinner, but the person in charge of the restaurant could not assure my wife that we would get a refund (over $50.00) and - worst of all - did not offer to replace the food. read more

For being our first time dining as a family, spaghetti salad pizza it was all very good + I love there kindness service. read more

The absolute worst Palio's. Every single time our pizza is messed up. For a ONCE we call and then the girl on the phone said we messed up. I said I can show you a screen shot of the receipt YOU mistook "virgin olive oil" for black olives. And don't ask why we continue to order because it's the only pizza place within 30 minutes. Worst customer service read more

Awesome food and even better service! We live in town and will absolutely be back. We initially tried it because we got coupons in the mail, but we immediately noticed that the pizza is so much better than other places in town. Once we came in for a meal, the service we got was amazing. I am big on customer service and they won me over when they gave my son some free ice cream :) Can't wait for our next Palio's trip! read more

We've eaten here several times and had a great experience! Always fast, fresh, and hot! And love that it is BYOB! It's not gourmet but so much better than just going to one of the National chains. The cheese bread is delicious especially with marinara. I also really like the BBQ chicken pizza. We will keep coming regularly! read more

So we've been to Palio's multiple times and overall haven't minded the pizza. We always order a cheese bread and it's literally just cheese on crust, that's not quite seasoned. I'm not sure if most people enjoy a square cut pizza, but every time we order pizza, we always ask for it to be cut regular. No big deal right, but a preference. But every time we've asked it to be cut like a regular pizza, one pizza is cut that way, while the others aren't. Like I said, a preference that leads to some frustration. Nonetheless, the meatball paired with pepperoni is tasty. I do like that they provide garlic butter and additional marinara for the cheese bread, so that's a plus. If the pizza/cheese bread was a little more seasoned, I would enjoy it more. We've only had various pizzas and cheese bread and overall, have been mildly content with it all. read more

Palio's has become a staple meal option for my wife and I. They have a fantastic daily lunch special and I haven't had anything that wasn't short of delicious. I highly recommend the Italian Hot pizza! They also have Stubborn sodas on fountain, as well as other common favorites. Great news!....They deliver!!! read more

Palio's Pizza Cafe - Very cool dining room! - Pizza Near Me - Melissa, Texas

The pizza is good, but too overpriced. The sandwich as a joke. Don't waste your time or money. We got a chicken bacon ranch and an Italian. Both had minimal ingredients, barely any chicken on the first one, and the Italian was so dry. The salad was not fresh. Nothing about it made me want to eat it, at all. The service was impolite and cold. I cannot recommend. read more

My family and I really like Palio's. Their calzones and salads are our favorites. I love the different types of pizzas they offer, as well. The food always tastes appetizing and fresh. I docked one star because any time we call to have an order delivered, the wait is upwards of 45 minutes and we live 5 minutes down the street. For this reason, we've only been able to do dine-in or pick up. read more

Palios is great. They have pizza, pasta, sandwiches, salads, and ice cream. The pizza is quality and other food as well.

First time here, I believe it just opened. It's a small place for eat in. Cafeteria style seating. The service was outstanding and the Italian sub was very good. My wife ordered a Mediterranean pizza on cauliflower crust. The pizza was outstanding. read more

Palio's Pizza Cafe - Mediterranean pizza - Pizza Near Me - Melissa, Texas

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I am so sad that I have to give Palio's a poor review. I have loved Palio's for 10 years. Our family enjoys it about monthly and it's my go to for all lunch dates. It's hands down our favorite pizza, even though it's a solid $60-$70 visit. I know it changed ownership recently because the previous owner greeted us warmly - he saw us A LOT. The past few times we have come it has been dirtier than usual. The staff was unfriendly. But today was the one that earned a review. The young blonde gal did not greet us. She walked up to the register, clearly enjoying her bubblegum more than her job, pushed a couple buttons and said, "what are you getting?" Husband and I just looked at each other. Not a hint of friendliness - we felt like our presence was completely annoying. I feel more welcome walking into Buc-ees. After spending $30 on our lunch, still not a thank you, enjoy your meal or any acknowledgment of appreciation that we're helping keep them in business. She delivered our pizzas without a word, still enjoying the gum. The pizza was still delicious, hence the two stars. When I spend my hard earned money at a local business, I just want to feel appreciated for half a second. I really want this business to stay open but I'm not willing to come back if I'm going to be treated poorly. And it would seem like the manager or owner couldn't care less. read more

The gyro was horrible. It was pizza crust with less that two oz of paper thin meat slices. The tzatziki sauce was lump and basically yogurt with no taste. The pizza was edible but barely. Save your money and go somewhere else. read more

I've ordered from this location numerous times and they haven't disappointed. The coolest part is they're not too far from me. I love how fresh the pizza taste and the ingredients are amazing. read more