First time ordering here and the price was not worth it. We got three pizzas, one pepperoni mushroom, one cheese and one vegetarian and gluten free. The vegetarian, gluten free was the most pricey and burnt. Way too thin and not flavorful. I've included a picture. Pretty disappointed. I'd like to update my review. Shortly after calling and telling them about the burnt pizza, I was refunded fully. I appreciate that! read more

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Came here for a relaxing lunch. Our server was friendly and professional. She made great suggestions. The service was fantastic. The pizza tasted good. We plan to come back again. read more

MOD Pizza - Build your own 11 inch - Pizza Near Me - Mckinney, Texas

They need to improve their service their app and everything else about them. Food was cold they got our orders wrong. Anbience sicks music sucks no one is there. DO NOT COME HERE read more

My brother-in-law recommended this place for dinner and I was very excited about the Caspian pizza I selected. I sat with my daughter as my boyfriend ordered our food. The guy taking his order asked him what cheese he wanted for the pizza and he told them to make it just how it comes because I specifically told him I didn't want modifications. The pizza comes with mozzarella, gorgonzola, BBQ chicken, BBQ sauce, and sliced red onions, which sounded amazing. However, while eating it I thought maybe I didn't pick the best pizza, because it was good but the cheese was very strong and almost overpowered the taste of everything else. I'm not a big cheese person and didn't know what gorgonzola was supposed to taste like but I compared the flavor to Blue Cheese. That was when my boyfriend said it was blue cheese because that's what the guy told him was on the pizza and he innocently responded "Okay." I told him that was not the cheese that was supposed to be on it (which explained the off taste), but at that point, I was halfway through my personal-sized pizza already. It wasn't horrible, but I wish I got the pizza how it was supposed to be made. I'm not sure how the guy behind the counter didn't know the correct cheese for the pizza, but I will chuck it up with him either being new or pressured to rush because it was getting very busy with a long line. Next time I go I will make sure I order it myself since I know what the ingredients are supposed to be instead of having my boyfriend just say the type of pizza it is hoping it gets made correctly. read more

MOD Pizza - what matter most is what you donex - Pizza Near Me - Mckinney, Texas

Service is terrible, by far the worst mod pizza I have ever been to. Larger black gentleman barely put any of the toppings and when asked for more started asking questions such as "you like pepperonis huh?" And claiming he couldn't when the pizza is clearly infinite toppings. The seats we attempted to sit in were also dirty and the restaurant was empty at dinner time. Terrible ambiance with the employees talking loudly. Avoid this place. read more

I love MOD Pizza, but I will not come back to this location until it's under new management or until 99% of the staff is replaced. The last time I was here was a less-than-desirable experience: there were a couple of people behind the counter to make pizzas, and one of them cared more about his cell phone than the couple of customers in line. Once he finally did come over, he asked the usual beginning questions, put the dough on a flat sheet, then left it there. He walked away, and pulled his cell phone out of his pocket. One of his coworkers started assembling my pizza. It was slow going, and stopping/switching to a different task/back to my pizza. Another employee came out of the back room, wearing headphones. Put something on the counter, then returned to the back -- all while there's a growing line of customers. My pizza finally got placed in the oven. At this point, Mr. Cell Phone Employee had hopped his backside up on a little counter against the back wall (yes, in the food prep area)...scrolling on his cell phone. If you're in McKinney, trust me -- the South McKinney location at Custer and Eldorado is better. Go there. read more

Man, I honestly don't even know where to begin. I waited over an hour for an online order because the employees working were too busy talking to make the order. Then when they did finally make the order, they tried giving me someone else's after I told them several times that it wasn't my order, only to find out they pulled the wrong ticket again, and made the wrong pizza. Not a single thing was said about a refund or even attempting to apologize for a careless mistake. What a joke. Lesson learned. read more

i don't mean to give this location a bad rep, my complaint goes out to all of mods. when you order though the app you have to spend a minimum of $15, i always order the unlimited topping thick crust which is about $14 and $20-$24 after fees and taxes, but i have to order a drink or the no name cake to get my food delivered. its cheaper to order just the pizza through doordash. on top of that, you can no longer order an unlimited topping pizza through the app, but you can through doordash, and again its cheaper. even though mods uses doordash to deliver their items. this is incredibly inconvenient and just stupid business. why take the most sold item off your delivery menu? fucking idiots read more

Pizza was decent. But Burnt cookies were rock hard. Ruined the whole thing. See pic. read more

MOD Pizza - Really? A well done cookie?!?! No bueno! - Pizza Near Me - Mckinney, Texas

This place is awesome! Both workers were extremely friendly and upbeat. The food was amazing: our family tried the mad dog, the Maddy, and the Lucy sunshine. ALL of us said they were the BEST pizzas! The restaurant is clean and the music is fun, not too loud. 10 out of 10! read more

Walking in and closing because of issues. Same problem a couple of weeks ago. Something isn't going on with the management of this store

We visited this Mod Pizza location because it's a little closer to our house, but NEVER AGAIN! The staff was actively disengaged...everyone had a "just shoot me" look on their face, and it showed in their work. Their appearance was slovenly, the service was slow, the toppings on the serving line weren't fresh, they burned 3 of our 4 pizzas, the Coke Zero machine was out of syrup, and the dining room needed cleaning. It's not that the place was busy - we were the only ones there, and there were only a couple on-line orders on the rack. These employees just truly didn't give a sh*t and it showed. Tip - drive the extra couple miles and visit the Custer Rd location. The difference is like night and day! read more

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I wish I could give zero stars. They never started my order. Instead, they argued with each other about who would make the order. Then they yelled at each other about putting pizza in the oven. I asked for a refund. They asked 'why' and I said I didn't want to listen to their nonsense. The guy who was arguing that he wouldn't make the order told me not to be rude. Ironic. I believe they genuinely have no clue how horrible they acted. read more

Great experience for a first timer at MOD. Paris and the staff were great. It was super busy but they were hustling. I'll be back.

A staff of 4 and they're all either chatting or helping 1 customer. Practically 1 table that was already served but the service was super slow. After waiting for 15 mins till the previous customer's order was in the oven (a team effort) they inform me that they were out of mushrooms! Gaah. The staff was nice when they finally came to serve us. Tipped them well nonetheless. Guess it was one of the slow days. Will give this establishment one more chance since we love Mod. read more

I stood right in front of the counter for 10 minutes, nobody even acknowledged I was there. They were working behind the counter, no one said hi and they just walked away. I don't know what the deal was, but they need to pay better attention. read more

Was dissatisfied with my first visit . Went with my lady who needs gluten free crust which is all they had because their machine was down. Long story short i paid extra for booboo pizza crust i didnt want could have offered it at a discount price. read more

The service in the afternoon is atrocious! The black woman who runs things at lunch has a piss-poor ghetto attitude! When I asked her name, she told me it was Courtney, and then she yelled at some other customers, then she starts yelling at her co-workers and makes NO effort to control herself! There was trash on the floor, and the bathrooms are a complete disaster. She doesn't know how to make a pizza to save her life!! When I complained about how my pizza came out, she rolled her eyes and suggested I go someplace else! This pretentious, condescending joke of an employee needs to learn what customer service is really all about, instead of arguing with someone who paid good money for a lunch that was a complete flop! I will never go to this ridiculous location again!! Just horrible food and service!!!! read more

They are horrible two people in the entire store 45 minutes and still didn't get the pizza. Lost the ticket and had to come out and ask us after waiting 45 minutes what we ordered and took 20 minutes to do a refund. read more

Should've read the recent reviews before ordering. This place has gone downhill unfortunately. Outside of the crust was hard, but the center was mushy. Asked for the wings extra wet, didn't happen. The cheese bread was chewy. To top it off the pizza wasn't cut. Hopefully they can pull it together. read more

MOD Pizza - These are "extra wet" wings that didn't come with the dipping sauces. - Pizza Near Me - Mckinney, Texas

I placed a mobile order at 6:20pm to pick up 2 pizzas for my daughter and I. I walk in at 6:25 knowing that I'm going to wait like 10 minutes because that's what my receipt said. A couple more mobile orders walk in and still no pizza. Twenty then THIRTY minutes pass by still no pizza. By 7 they finally finish my pizza and it is burnt to a crisp! They offered to make another one and I asked how long that would take since I already waited for so long for my first one and they said it would be a while. I tell them I want a refund. I proceeded to wait another 5 minutes while the guy making the pizzas with no urgency at all continued to make pizzas until I asked someone to give me my refund so I could go home. I seriously can't believe I spent 40 minutes there and walked out without anything. Worst experience ever, do yourself a favor and go somewhere else, you'd have a faster and better experience at a sit down. read more

Food is usually good. Today we walked in and there were two people cleaning up in the seating area and they totally ignored that we had come in!!!! So we waited about 5 minutes and never got acknowledged that we were there. So we left and went elsewhere for pizza!!! read more

I stopped ordering from this location last year due to online orders ALWAYS being 10-15 minutes late from the time promised. Fast forward to today. Tried to give them another shot. Order 3 pizzas on line. I was arrived 7 minutes after the promised time. One pizza was ready and cold. They had not started the other two. I am now 25 minutes passed my promised time and they are just now about to put all 3 in the oven. Do yourself a favor if you order online here...DO NOT DO IT! read more

I like Mod. It used to be good, but maybe it's this location but they don't take pride in what they do. I usually order a Mad dog but yet again, I guess they ran out of ingredients to make it. I took a chance ordering a Tristan that supposed to have a pesto drizzle. Instead I received this pizza that looked like someone threw up on it. How is this edible? They need to do better. read more

MOD Pizza - Tristan pizza. Looks like someone threw up on it! - Pizza Near Me - Mckinney, Texas

This was our first experience with MOD Pizza, and definitely won't be our last. We've seen the shops around, but just hadn't stopped by. Tonight, we ordered delivery (fulfilled by DoorDash). My girlfriend and I each chose a different pizza; the Diego for her, and a full-on custom for me, with bacon, pepperoni, beef, Greek olives, red onions, roasted garlic, bell peppers, and asiago and mozzarella with a balsamic fig drizzle. Her pizza was tasty and not "fussy", letting the flavor of the crust and sauce shine through, whereas mine was more complicated but definitely delicious. The roasted garlic was a little strong; I might leave it out next time, but overall, it was super good. For a sweet treat, I ordered a couple of "no name cakes", and wow. This is NOT just some kind of afterthought dessert that tastes like it was made a month ago and a thousand miles away. It's like a very, very good Hostess Ding Dong, only more gourmet in flavor and texture. These could be served in fine restaurants and not be out of place. They're just that good, don't pass them up. Overall, a very good experience. I requested contactless delivery, and my DoorDash driver complied. A great meal, we'll definitely be back for more. read more

Horrible service- or should I say, lack of service. No one greeted us or offered any help- although there were plenty of employees standing behind the counter. After waiting for over 20 minutes, we walked out. If I could give a 'no-star ' review, I would. Only giving one bc Yelp requires it. read more

MOD Pizza is always tasty and on target. If you are in a hurry, make sure to call ahead or order online. Otherwise, you'll have to actually wait for the pizza to cook. I'm not sure what the new way of doing business at MOD Pizza in this Covid-19 world we live in, but they appear to be open for at least take out for sure. The location is super convenient and easy to get to. I usually get the "Mad Dog" and I suggest it if you are a meat lovers kind of pizza eater. You can, of course, create your own. They make 11 inch pizzas, which are good if you are really hungry. If you aren't starving, you can easily share 1 pizza with someone. read more

MOD Pizza - Pizza Near Me - Mckinney, Texas

Absolutely horrible! I visited on my lunch break and placed my order. I only had 30 minutes for lunch. It took the full 30 minutes just to cook my pizza. By the time I got my order I had to go back to work and couldn't take my food with me! I told them they took too long with my order and I had to leave it on the table! They didn't even offer a refund and they could care less! I will NEVER go back! The employees clearly didn't care! read more

I wish I had come here before I chose to go to MOD pizza McKinney North! Because NEGATIVE STARS IS WHAT THIS LOCATION DESERVES! Omg! Terrible service. The workers were at a back table eating and there was a teenager and toddler there. So I'm assuming that was one of the workers kids because there were backpacks and pizzas all over the back table. I understand some people may not have childcare and that could have been her way to come to work, by bringing her children after they were out of school, but still! No one said welcome in, hi, nothing! Not greeting what so ever! There was only 1 person behind the counter at first and the other two ladies were over there by the kids. Behind the drink wall. The service was below unsatisfactory. The workers were slow and had very dismissive attitudes. I purchased 4 pizzas and the crust was burnt on all 4 of them to the point my kids spit it out and refused to eat it. I flipped the pizza over and saw the black crust. That made me remember that one of the ladies had a hard time getting the pizzas out of the oven, that's probably why all of our pizzas were inedible. I also purchased a bottled soda, took a sip and noticed it was flat. I took it back to the counter and told the worker who checked me out. She went to the manager and I saw the manager tell her, "what's the sell by date?! They aren't expired!" The girl still went to the back and got me a new one because she saw that the Best By Date was Aug 27, 2024. Another worker stopped her and said no there is nothing wrong with this drink. Then she turned to me and said... ma'am there's a box of these and the dates are right. I said I understand they come in a box with the dates on them, but today is Aug 30th and the best by date on this drink is Aug 27th. I took a sip and it's flat. All of these drink have the same date and are expired. She then said to me... what?! You want a fountain drink. I said no I want a bottled root beer. She then said there's nothing I can do. I said well is there a customer service number I can call because y'all are selling flat expired drinks and the customer service is terrible. She then pointed to the manager and said go talk to her, she's the general manager. I said really? Ok and left. This establishment is terrible! The other MOD pizzas we've gone to have not been like this. I wouldn't be surprised if this location gets an overhaul, if not it'll be shut down. No one wants to continue to patronize a rude and unprofessional establishment. Do better MOD pizza! read more

Absolutely TERRIBLE!! I called to tell the manager my Vegan (non meat/no dairy) pizza had standard sausage on it rather than vegan plant based. Normally I would let it slide, but I had already eaten multiple slices of the pie and felt it prudent to let someone know this is a pretty serious mistake. When I called, the person, who identified themselves as the manager, offered NO form of apology whatsoever, only an excuse. Apparently this location thinks letting me know that "we're very busy and have a lot of toppings that get mixed up" was somehow going to keep me from getting severely sick from their mistake. Frustrated, I asked how this could happen and was again given nothing but excuses like, "it's not our policy to suggest things are dairy free" when clearly these items are offered on the menu. I used to be a MOD fan but this was way too much for me to reconsider going back read more

Extremely slow service but staff are polite and responsive. Pizzas are quite okay. But boy it really took forever to get the order in and out. read more

If I could give 0 stars I would. This location is beyond horrible. I have no clue who manages this store but they seriously need to reevaluate who they hire. It was total chaos and after waiting over an hour for my order, I finally just left. Save your time and money...go elsewhere! read more

MOD has great pizza. But it takes a great team. This team ain't it. In the hour I am waiting for an online order, (that's an our after I got here on time), I've seen more returned pizzas while waiting than have gone out the door. True it's a holiday, even though not too busy. And four employees doesn't seem to be enough given the traffic. But seriously, maybe they should just close their doors. read more

Loved the pizza it was amazing. Wish they had more of a beer selection than these yuppy beers and wine. The staff was amazing and pleasant. Will return for the pizza for sure but wat does a dude have to do to get a killer light lol. read more

SHOUT OUT TO THIS MOD PIZZA!!! They delivered pizzas, drinks and desserts to us for nurses week tonight. Just showed up and hooked us up!! Yall are the best and we will all be getting food there! Thank you so much for thinking of us. read more

MOD Pizza - Pizza Near Me - Mckinney, Texas

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I didn't have high hopes for this when my friend suggested ordering from here, but I was wrong!! I tried the make your own pizza. It was thinner crust and I normally don't like that but this was not that crunchy gross kind! This was excellent-flexible and flavorful. Everything was fresh and really good. We will try again. read more

Nice pizza, salad and warm staff! Went here on the way back home from a scout camp with a group of scouts. The scouts' pizzas came on time, fresh and the way asked. There happened to be a cheese pizza made just then without any takers. If you ask a bunch of pre-teen, teenage kids whether they want a free pizza, how often they will say no? My salad was perfect and the side of garlic bread was just right. The staff were very friendly and food was yummy... read more

MOD Pizza - Pineapple salad - Pizza Near Me - Mckinney, Texas

Ate last night and woke up this morning with FOOD POISONING. Feel absolutely nauseous rn. Never eating here again. read more

Kids working in there are nice, but place is dirty / unstocked and pizzas always have bubbles. The pizzas are good, but too pricey. I probably will just stick with dominos. It was $32 for two personal pizzas and 1 drink and 1 mod cake. Not worth the price, if it was a very clean store and the workers were better at the actual pizza making maybe the price would be worth it. read more

Alright , So I Love MOD pizza and whoever created it, you're awesome. Ok now back to this review! The first thing that caught my eyes were the people behind the counter , okay cool let it go, then as we got closer it was the cleanliness. Beyond Dirty !!!!! Now I'm from Chicago so hole in the walls are not new and some of the best places ain't the cleanest, however this place scared me. So as we proceeded to order you can tell it wasn't organized, the way they made our pizza was a mess and then poured TOO much salt that I didn't notice until the pizza came out because some parts of the pizza was burnt and then when I took a bite it was confirmed. The use of gloves were almost non existent until I said something , using the same gloves while searching the under fridge for more toppings and then had the audacity to touch doors didn't change gloves , idk why they were rushing they don't close until 11. OH , And my husband asked for a drizzle of buffalo sauce he gave him a whole bath, to the point he was getting napkins to dab some off... INSANE !!! Sweet tea tasted like water.... There's a huge disconnect somewhere BUT If you wanna see how pizza is made and how to keep it clean, kindly drive to Fort Worth Alliance Location , because THIS... wasn't it. read more