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Palio Coffee

5.0 (1 review)
Closed • Closed

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2 years ago

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Red Whale Coffee - Spring has sprung!

Red Whale Coffee

4.3(331 reviews)
0.4 mi
•$$

"Can I get something started for you?" Avoid that familiar…read morephrase from the corporate coffee giant and step into the whale. Wonderful single origin coffees available -pour over style as well as a variety of various espresso drinks, and tea. In the back is the master roaster machinery, and a nice lounge with pinball machines to hang out in and create conversation with other patrons. The staff is real knowledgeable and real personable and frequently make me laugh, and they know their product very well and will share information with the consumer. It's OK to ask a question and they won't yell at you if you want cream in your coffee. They do keep it behind the counter in the refrigerator, by request only. For some reason, coffee always taste better to me on site than at home. Maybe it's the temperature of the water, maybe it's just the ambience and the brief conversation? I don't know but I prefer to have my cup outside of the home. I'm a rather social being. The owner has a knack for hiring, competent, talented and friendly staff! Truly the BEST coffee anywhere, seriously...... maybe that's why they won so many awards?! Beans are available daily and frequently with half-price sale on your second bag. A great gift to send somebody in a different city, throw in a T-shirt or other swag while you're at it. I found that relatives and friends really dig stuff from the Bay Area. There are a variety of "at home barista"accoutrements available for sale to include the lovely Chemex glass coffee maker. Grinders, scales, etc. A coffee paraphernalia shop- "legal speed". Check out the pastry case with some local favorite bakeries representing. In closing, five stars throughout*****! Now get over there, I hope I got something started for you......

This was my first visit to Red Whale Coffee, and I was really looking forward to it. I loved the…read moreatmosphere, especially the pinball machines, and I was excited to recommend this place to my friends. Unfortunately, my experience was disappointing. I ordered an iced mocha with oat milk during a busy time and waited about 20-30 minutes. While I was waiting, I noticed several customers who ordered after me received their drinks. I went up to the counter to ask about my order, and the cashier seemed confused. The barista remembered making my drink and believed someone may have accidentally taken it since there had been a drink sitting on the pickup counter for a while. The barista told me he would remake my drink and even offered the drink to another customer instead of discarding it. However, he continued making other orders before remaking mine. Just as I was about to ask for a refund, I finally received my coffee. I understand that mistakes happen, especially during busy periods, but better communication and order tracking would have made a big difference. Unfortunately, my first experience left a bad impression. As much as I liked the atmosphere, I won't be returning, and I can't recommend this coffee shop based on the service I received.

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Red Whale Coffee - Nice seating area with some neat music memorabilia on the walls.

Nice seating area with some neat music memorabilia on the walls.

Red Whale Coffee - Pinball and some crazy coffee apparatus in the lounge.

Pinball and some crazy coffee apparatus in the lounge.

Red Whale Coffee - Just a picture of the main sitting area

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Just a picture of the main sitting area

Active Culture - Lentil burger. No sauce. Making it dairy free.

Active Culture

4.4(175 reviews)
3.7 mi
•$$

This quickly became my favorite place in town once I discovered it. It's hard to find fresh,…read morehealthy food in Novato (especially in South Novato) and this checks all the boxes. Great options for vegetarians and carnivores alike! The Acai bowls are yummy (some of the better ones in Marin) but I personally love their Bay Bowl (pictured here) because it's the perfect balance of sweet and savory. I order it almost once a week. I was also hooked on their smoothies while I was pregnant! The staff is super friendly and the food is ready quickly. They also offer curbside pickup through the app!! It's a great spot to hang outside when the weather is nice. We bring many friends and visitors here, and they are always impressed. Truly something for everyone on the menu. They offer local deals a few times a month through their newsletter or text!

I was craving frozen yogurt so I thought I would give active culture a whirl. It's on my way home…read moreand convenient. The cashier was friendly and the place was clean-both pluses. I was shocked when he said that would be $12.01 for a cup of yogurt, but like I said I was in the mood so I acquiesced. Once I got home and had two bites much to my surprise the entire middle core was yogurtless and you could see the bottom of a clean cup. Whether they were trained to fill it like this or it was inadvertent- either way is unacceptable. Ordinarily I wouldn't leave a Yelp review over this, but with the entire middle part of my yogurt missing and for $12 it was a rip off.

Photos
Active Culture - Interior of Active Culture in Novato.

Interior of Active Culture in Novato.

Active Culture - Moonlight Mint Shake and   Bountiful Bowl

Moonlight Mint Shake and Bountiful Bowl

Active Culture - Frozen yogurt menu at Active Culture in Novato.

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Frozen yogurt menu at Active Culture in Novato.

Palio Coffee - coffee - Updated October 2026

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