Got quoted $510 by another place due to issues with my charging port. Not sure what they were going…read moreto replace but they said it had to be a number of other things as they couldn't replace just the port. Not sure what the issue was in the end but he got it fixed real quick for me and nowhere near $510.

Lmao this place is a joke. I bring iPad in because battery isn't charging and he plugs it into some…read moredevice to see if it would charge then says no charging, motherboard bad. I'm sorry, you plugged it into some random little device, you didn't open it up or anything. I'm not gonna take "motherboard bad" without you actually looking at the iPad. Lame, won't return, there's a million other smart device repair shops in McKinney

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

Hell no i wouldn't recommend unless u like being belittled and disrespected by the store owner very…read morepoor costumer care and service. I went asking to get my wife's phone screen fixed and he talked to my wife and me very disrespectfully. The tall dark skined heavy accent gentleman was very unprofessional. This place were my wife and I were disregarded and treated like we don't understand or like we are incompetent. Very poor customer service by his part ( store owner "manager")."Paul O. " I believe his name. The ONLY decent employee was a small short female that i had talked to a few days prior and she was very respectful and super helpful definitely would recommend if SHE AND ONLY SHE WAS THE ONLY EMPLOYEE in that establishment. Other wise,honestly your better off going somewhere else were they care for the customers.

Honest manager! Excellent quality and service. I came in with a very damaged iPad Pro screen and…read morehad it repaired by the following day. The price was very fair especially given the fact that it comes with a 90 day warranty. I returned later because of some slight discoloration on my screen given that when I originally dropped my iPad the impact may had cause deeper damage than I thought. Nonetheless, the manager kindly took in the iPad again and had it ready by the next day! I will definitely be returning with future electronic repairs.

If I could give this place a zero star then I would! PLEASE DON'T TRUST THIS PLACE!!!…read more After getting my phone fixed from here, it worked great. HOWEVER, I took my phone to the Apple store to get something else fix to find out that they took parts of my battery connector, housing gasket adhesive, metal places to secure my parts together, AND THEY STOLE MY CAMERA AND REPLACED IT WITH AN OFF MARKET CHINA BRAND!!! (Missing parts, off brand China market camera, and scratches are highlighted in the pictures below) They also scratched the inside of my phone too. To top it off, if you think your phone is water proof it is not! They did not seal it after replacing the screen! REPEAT DO NOT GO HERE! YOU WILL GET ROBBED!!!

I knew something was going on the first person that worked on my daughter phone lost a few screws…read more...that can be a definite reason y her phone kept blacking out for the 3rd time.... But it's fine I fixed it myself for waaaay cheaper.... Idc I feel how I feel .... With cracks her phone was working but throwing it on a bed should not black it out

He was very fast after asking him to replace my phone battery for my iPhone 14 Plus. Way cheaper…read morethan apple price and some other phone repair stores in the area.

Installed part I bought on eBay and didn't try to make more money selling me other parts or…read moreservices. His price was much lower than any other place I called. Very fast and efficient.

This is the best iPhone repair and screen repair store in the metroplex. Drove out of my city just…read moreto come here! Owner is super nice and service is very affordable and quick. Went here to get my IPhone X fixed!

This is the easiest review to write. I had an amazing experience, I had just booked an appointment…read morewith UBreakIFix, for the following day with a quote of $250 but called Adnan (20 minutes before they closed) for a quote, not only was it only $100, he said he'd stay open to fix mine. I got there at 5:50 and the whole interaction maybe took 20 minutes. Super quick, super friendly, Budget Friendly, and I will be returning to get the back of my iPhone fixed as well. Highly recommend!

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Excellent service! I brought my phone with a broken screen, and they fixed it quickly and…read moreprofessionally. The staff was friendly, knowledgeable, and upfront about the pricing. My phone looks and works like new. Highly recommend them for anyone needing phone repairs!

Brought an iPad in for repair. Charging port not working. Paid $130 when I dropped the iPad off…read more Was told that it would b ready in 3 days. Came back in 5 days. iPad still not repaired. Was told to come back in 2 days. Came back and the guy working had no clue about my iPad. Had no clue where it was. Finally found it and it hadn't been touched.

This place is a scam! My wife took her phone screen to them for repair, but it only lasted four…read moreweeks. She complained about overheating and a short battery life. Now, half of the screen is white, and they blamed us for putting too much pressure on it. Take your business elsewhere!!

Fantastic service they accommodated us, even though it was after hours to reset a phoneread more