He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

Where do I start, Angelina was super helpful and answered every question I asked. Customer service…read moreat this location is top notch and you can tell they love what they do. Maria is also on top of her game and didn't hesitate to give me all the info I needed I would give 10 stars if it were possible

The employees are so unprofessional they are not even representing the company they are just…read morehanging around and that makes me feel uncomfortable I'm at a store not a garage sale. Also they don't know how to use the computer to change our phone to a new offer we had to end up calling by phone to customer service and they said they did everything wrong so I can't imagine how many ppl are over paying for a special when they don't even know how to do so. They need to send a manager or retrain them. Poor coroner service never again going there.

Fix my kid phone, fast reliable, friendly, recommended, they also speak Vietnamese with help a lot…read morewith many ppl

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

ZERO rating for AT&T. I've never had worse service. I cancelled two lines that were fully paid for…read moreand looked at my bills and now AT&T is charging me 5 times what I was paying for the two lines - a mobile hotspot and an Apple Watch I know longer used - both through wirh their contrast. I then sat on hold for 30 minutes. I would suggest switching.

It's 9:30. Store says they open at 9. No sign of life. What gives? Usually you have to be open…read moreto puss off customers, but not AT&T

Peyton Watkins at the Castle store is amazing. he is friendly knowledgeable, beyond belief,…read morehelpful, and professional. This young man should be a management. He knows so much about customer service. Give this man a bonus, he deserves it .

Horrible and Inconsistent Service. The store Manager is awful and should NOT be in customer…read moreservice. I witnessed him degrading a customer that was clearly elderly, had her NEW phone for 3 weeks and it died. She was overwhelmed, understandably. The manager was NOT Helpful, and I was appalled as I watched the situation. I have been a customer for over 30 years but I am seriously considering changing providers after what I witnessed. I have shared this with corporate but I am disgusted by this situation.

They are charging me for 17 days of service. I got the services activated 08/26 and my bill for $80…read moreis due 09/12. I called customer service and they said it is like that and can't help. Also the phone service they are charging me $50 more that what they promised. Al Lies lies with them. DO NOT TRUST THIS COMPANY!!!!!!!

I looked at Spectrum and ordered but after reading bad reviews I changed my mind and returned all…read morethe material and equipment. They then said I owed the although I never established services. They have extremely poor customer service and support. They now have me in collections. Do not get fooled especially by the senior discount!!

Nice and friendly. Got my device fixed within the time suggested. Pricing was reasonable. Customer…read moreservice was great, fast response. Thank you.

They were honest and efficient. I like these guys! I am definitely going back with them for an…read moreadditional service that I may need. Their pricing is more than fair. He replaced the battery on my MacBook Pro and it works like brand new again. I am quite happy with their work.