Only people in the store, THREE employees and have to ask for help because they are busy with their own conversations. The profanity is also really classy. NOT impressed. read more

By far the worst customer service around. A group of teens talking about their recent conquest, literally in ripped jeans with their butt hanging out, sitting on the checkout counter on their phones. Someone needs to teach and train. read more

Trista was very Helpful pointing out deals and helping out and very punctual. Also she had amazing customer service would Definitely come back. read more

Never in my life have I received such poor customer service the profanity in this store is extremely unprofessional the employees NEVER ask if you need help even if you're the only customer there I'm extremely disappointed in the way this pacsun store is being ran definitely need to do something about the management very inappropriate songs being played as well!! read more

This pacsun has to be one of the WORST. They steal from you. They told me it was buy one get 3 free. It's displayed all over there stores. But they charge you full price. And when you try to return the items they pocket the money read more

I personally think pacsun is one of the best stores at the outlets . There are sometimes some hit or miss clothing there but the staff are always very sweet . I was being helped by a lady names Nicole and she was outgoing . I know a good salesperson when i see one! She recommended the very cute brown playboy club set and that was definitely one purchase that i would never forget. Thank you so much Nicole ! read more

They had such a nice selection of clothes, and some really cute styles!! Our clerk, Nichole, was so helpful. She is the reason why I rated 5 stars. She was super helpful, and even looked in the back for some sizes for us. She was an angel. read more

This is not a review for this store but a review for their online website, If I could I'd give it zero stars because they lost my service today when I received two emails saying that half of my order was canceled. But if a store is out of stock on something then don't sell it on the website, I was waiting over a month and I only received 3 out of the 7 or 8 items I bought. Extremely disappointed. read more

I used to love this store, the jeans last me forever. The swimsuits are so cute and I love the style here, very beachy Santa Cruz style. read more

PacSun - Packed sun sign - Accessories Near Me - Gilroy, California

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terrible staff! the girls are sorting their on their phones instead of doing their jobs. they are sitting their talking about the costumers instead of actually helping them. read more

This location has a bunch of deals going on all the time but most of the time everything is too messy to look through. I guess if you have patience to dig through the clothing then you can find some good stuff. Came the other day and they had buy one get three free for clearance items. read more

Every time I walk into the store, I'm NEVER acknowledged/greeted. Sales associates act inconvenienced when I ask for their help. I would expect more from a corporation. For example I went in today to do some shopping and had a couples items and I asked if I could keep them at the registers while I continued to shop and the male sales associate completely ignored me. Another sales associate answered my question after she noticed that her co worker didn't acknowledge me. The same male associate rang up my transaction and he looked inconvenienced. I guess I'm asking for too much when expecting good customer service (being greeted, asking if I'm finding everything ok, letting me know about any sales going on, etc). POOR REPRESENTATION OF THIS COMPANY. VERY DISAPPOINTED! read more