First time exploring this Nike Factory store while shopping around at the Gilroy outlets! It's a popular store since the Nike brand is well known and recognized. It's a spacious store with clothes in the front and shoes shelves in the back. They have final racks from last season's clothing line. There's various sales across the store on mostly everything. The staff are nice and friendly when they greeted me in the store and asked if I had any questions while window shopping. Good store experience! read more

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The sales associate Christoper was a great help, he went the extra mile to help me find running shoes for my son.

Nike Nike Nike - my bf is a sneaker head so, I wear you a lot these days. He has much better shoe sense than I do so, I'm always stylin' in my choice of Jordans now. So... why do I rarely to ever buy anything at this Gilroy Nike Factory Store? We cruised through here a couple of times a year, but, the only time I've ever bought anything, was for other people's gifts. Weird. I know I'm not much of a shocker but, they seem to have a good selection. I just don't care much and my bf is looking for something else. Meh. Still, gift shopping reigns here. Might see ya there. read more

I walk in and a guy giving Nike bags to people walking in, handed me a bag but I said no thanks. I then was trying out shoes and the same guy hunts me down and insisted I have a bag. I took it and said thanks. I didn't find anything for me so as I walk out with the bag another guy starts screaming "can we have our bag back?" But I kept walking because I barely heard him. I turned and said what and he repeated it. I didn't say anything and walked out. If I wanted a bag I would have gotten one at the entrance. You don't see Costco employees insisting people that walk in without a cart give them one. It's so stupid. Made me feel they were giving them away. The first guy didn't say anything (if it was free or what) and the second guy made me feel embarrassed and didn't even say please. read more

Great stop for sneaker lovers! The Nike Factory Outlet in Gilroy is packed with a huge selection of gear--tons of merch, and an impressive variety of shoes ranging from name brand Jordans to retro Air Force 1s, many of which were on sale. I scored a pair of olive green retro Air Jordans, and my wife picked up some low-cut Air Force 1s along with a solid pair of running shoes. It's easy to get carried away here with all the choices. The only downside is that it's tough to find help on a busy Saturday, but the staff at checkout were friendly and got us taken care of quickly. Overall, great store and great finds. I'll definitely be back for more--might even be turning into a sneakerhead! read more

Employees always ready to help you. They greet you as you come in. Nice selection and a huge one. Prices are OK but not wow... unless I have been living in the cave since 2019. The hat collection was something else and so valuable. read more

Popped in to look for an older style/model of running shoe I was hoping to replace. Approached Athena from the store, requested for her help, and received excellent, professional, and incredibly friendly customer service. Was able to place an order through the store while receiving the same discount as available in store, which was incredible. Will be back in the future! Shoutout to Athena once again! read more

Great deals and savings. Best place for back to school for the kiddos. Large selection and lots of sizes. Great service and they honor coupons off the app and email. read more

Great service, selection, value and experience! Greeted by employee, helped us find what we were looking for, got a discount too! Will come back! read more

Service was a 10/10, I was asked if I needed help by every employee who walked passed me. Selection is kind of hit and miss. I was happy to see some drops from the sneakers app there. Some had not been released yet. I guess members who get early access from certain releases if they return them to the store they are up for grabs. I saw some satin Jordan 1s but they were too small. I ended up getting 6 pairs of shoes from the back clearance wall which was also an additional 30% off. Including rare gold air max's, really cool Jordan why nots, and even platform AF1s all for about $400 read more

Nike Factory Store - Gilroy - Why nots - Shoe Stores Near Me - Gilroy, California

I buy hundreds of dollars of clothes and shoes here every year. They change their stock at least once a week so if you see something you like, I would grab it especially if it's on sale. Also, please check your receipt. I bought some Yoga pants that I thought were 40% off, but when I checked the receipt I didn't receive any discount. I went back to the cashier and we walked over to the display. The sign clearly says 40% off as you can see in the pic, but the pants were not included in this discount. This is really false advertising. Please check your receipt before leaving the store. I reported Nike to www.dca.ca.gov read more

Nike Factory Store - Gilroy - These pants are not 40% off though the sign clearly shows Yoga clothes are 40% off. I contacted www.dca.ca.gov - Shoe Stores Near Me - Gilroy, California

Terrible store and atmosphere to be in. I only go to return the defective shoes that Nike sends out. Lately I've given up buying any shoes online, leave that crap to resellers. There used to be lines out the door, crowds all the time and cheery employees, but this has changed drastically over the past year. They never have any inventory - nothing that Nike is known for, Air Maxes, dunks, jordans, this store doesn't even carry Air force 1s. Just a bunch of beat up blazers. And if you are lucky enough to find something the store employees seem rude about selling to you. Not to mention every time I might see something the prices are a dice roll, they never reflect the price on the box. The last time I remember buying anything from this store was over a year ago on a pair of Jordan 3 (patchwork) at 220.00$ (retail) - and the shoes had some defects and didn't come with a box. I remember how happy I was finding them, laughing it up with another customer, that was until I walked up to pay and greeted with nothing but discontent. Anyway you want to learn what a hater is just stroll on down to this Nike store, they definitely earned another star for that lesson. read more

Although it's always busy in here their customer service is top tier !! Danny was super helpful not only looking for sizes but also recommending other shoes! read more

This place has gotten progressively worse-and-worse over the years. Last few times I've visited the big-sized shoe selection is almost non-existent and the prices have surged to non-factory store prices. Also the store is almost at mob scene levels as its experienced quite an uptick in popularity over the years even at non-holiday shopping times. read more

Shopping for new tenny shoes. Needed Tenny shoes that were all black, and found exactly what I was looking for. Even found a pair for the hubby. Some Tenny shoes are pricey however I found a good deal on a pair that was less than $50. They have all kind of color combinations and something for everyone. read more

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Noelle's Yelp Notebook 2018 The Nike Factory Store at the Gilroy Premium Outlets is our go to spot for buying our son's shoes. The best time to arrive here is when they first open, that way you avoid the crowds. Customer service is hit or miss, some days it's amazing and others it's not so great. We picked up two pairs of shoes for our 5 year old and a toy soccer ball he saw in a bin while waiting in line to be checked out. They had a special going on right now - if you spend $100 you earn $25 dollars, if you spend $200 you earn $50 dollars to spend in January 2019. Just be sure you have a rewards account open so you can earn this credit. The prices aren't the cheapest but it doesn't matter so much because they are good quality shoes. We spent about $120 dollars today. We will definitely be back in January 2019 to spend our $25 credit. If you're looking for shoes or athletic wear this is a one stop shop. Noelle's Notes Be sure to set up an account for rewards. Get here early when they open to avoid crowds. They accept Apple Pay :) read more

Great customer service management took care of me when they didn't have to. I recommend stopping here if your passing through the outlets.

Worst experience ever, I purchased shoes online and by accident I ordered a woman's size, I started the return process and the option to return in the store appears in the app, and when I went to the store the store manager told me that they can't accept the return, the online Nike store has to make the refund not them, her name is Yvonne she was rude, unprofessional and her customer service the worst I have ever seen, she was yelling, she should look for a job she likes. read more

Nike Factory Store - Gilroy - Shoe Stores Near Me - Gilroy, California

I like this store but apparently so do a LOT of other people. The line was crazy long the last time I was there but luckily I was there early and was able to get in among the first batch when they opened. They have a good big selection and good prices. read more

This Nike Store is a good sized one with a lot of deals and discounts, sometimes a bit overwhelming and it's typically one of the more popular shops, so is crowded with long lines to check out and pay. I'm a Nike brand fan, but not loyalist, so love shopping here as well as the other shoe stores, and would always stop by here. read more

Nike Factory Store - Gilroy - Nike shirt - Shoe Stores Near Me - Gilroy, California

This place is always busy AF, so I can't blame the staff for the constant mess in shoe area. Some customers are just horrible lol. Luckily there are always tons of cashiers so lines move pretty quick if you are purchasing something. The store is also crowded, and not because the people, but the racks of clothes are very close together. There is also always a discount at the bottom of the receipt so be sure to take advantage of that. read more

I got there right at opening on a Saturday morning so the store was clean and organized. I did get a pretty cool pair of running shoes that were $16 off and I got some shorts for my teen son on sale but I was disappointed to see the outlet wanted $20 more for the same pair of running shoes I just bought my son at Marshall's 3 months ago. read more

Nike Factory Store - Gilroy - $16 off original price. - Shoe Stores Near Me - Gilroy, California

I've been shopping at the Nike Factory Outlet for a long time. I typically come here to buy running shoes, which are priced very well (for expensive Nike shoes) this place is a Graceland! I almost always head straight to the clearance section and find some good deals on sneakers and start crusing threw looking for different types of sneakers, they have a wide-selection. My most recent trip I was able to procure an awesome pair of Nike Air Max trainers for a fraction of the price I would pay online. Love this place! In the past i've made some returns without a recipet and they didn't hassle me at all. If you're willing to spend a little bit of time looking through what's there...you can find great deals on Nike appeal! The staff is generally helpful, although sometimes it's hard to find somoene since it's always busy. If you're shopping at the Gilroy outlets and you love Nike gear, stop by and check this place out! read more

Went in to Skechers for my normal flops, but they didn't have any. We had the good sense to walk down to Nike. Upon entrance and a quick glance, I saw a lot of tennis/running shoes, but not any sandals. Afterall, the season is over. I like the flops that you slide your entire foot in, with a piece of material wrapping from left to right - not the kind you insert between your big and middle toe. Ha, I'm sure there are names for both of them, but I don't recall. I could probably go downstairs and just look at the receipt, but I'm not going to do that. You should get the image. In any case I walked up to a sales rep, Emily, and she pointed me in the right direction. I asked for the shoe in Women and Men. Eventually I would find the one I wanted in the Women's section. When we went into the line to pay, it was super quick. Before you know it, I was at the register. Not only was she working the foor, but now Emily was a cashier. I thanked her for her friendly and courteous service. The shoes I wanted didn't have a price tag, but I decided to try my luck. Fortunately Emily knew to look in the underside of the flap and was able to get the price, $7.99. That was awesome. She was also stock person for a moment too because she checked to see if they had another pair of the same shoe. But no worries because I was happy to walk away with a nice, comfortable pair of flops for only $7.99. Thank you Emily and Nike Factory Store. read more

Worst experience ever. I went shopping yesterday to this location. First of all the staff here is very rude and unprofessional. While i was checking out the lady was speaking to me in a tone where it says "hurry up" as i was asking questions about prices being displayed and ringing up. As i was leaving passing the front counter i slipped and fell. Not one worker checked if i was okay or to even help me up. In a real professional setting you always have to go and check at least ask if the customer is okay. The store was dirty having a lot of trash on the floor. Im thinking now of suing the store for my fall and worst experience. Im going to tell EVERYONE I know about my experience and recommend to go elsewhere. read more

When you walk into this place, it is similar to a treasure hunt. Staff members are somewhat helpful, but you are better off hunting alone. They have a decent selection of shoes, apparel, and accessories sold at your typical outlet prices. Keep in mind that the shoes they stock are not the latest styles, but they still have a wide selection to choose from. Pay attention to items that have signage for additional discounts. This is where you can really cash in! If you browse their clearance racks, this is another opportunity for you to nab items at nearly 60% off. Again, you may find something you've been eyeing for a while, or you may find nothing at all. The last few times I've visited this place, I walked away empty handed. No knock on the staff or the store, there was just nothing that really caught my eye. Conclusion: This place is hit or miss, but worth the visit if you are a Nike fanatic! Weekends are chaotic, but showing up before Noon is advised. If you are not in the mood to make the trek to this particular location, head over to Westgate Mall off of Saratoga Ave., or the Great Mall in Milpitas. Thus far Westgate has the best customer service! read more

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I will usually pick first Puma and then Adidas items over Nike but I can't resist always coming into this large, well-stocked outlet store. I love the women's sale racks near the front on the right hand side. This store is pretty huge but I will often just stick to this one front right corner of the store. It's usually the only place where I will find anything anyways! My mom usually find my dad some nice running wear on the men's side of this store too! read more

Kind of crazy, kind of messy, kind of mediocre service, but nothing horrible. Who knew the Nike Factory store was a tourist attraction within itself? Main takeaway: Lots of items actually aren't that great of a deal or discount, so do some research on current retail prices of any items you plan to purchase - before heading here. Other than that, as long as you're comfortable tallying your total closely at checkout (to make sure all marked discounts are taken), then you should be fine. On my last visit, I walked away with two pair of running/training shoes, and some fun, colorful workout clothes - all well below retail. read more

Nike Factory Store - Gilroy - Some items purchased on most recent visit in June. - Shoe Stores Near Me - Gilroy, California

They have a lot of great stuff! The workers aren't the greatest, but you do get good deals! The workers weren't very nice and upbeat. I bought shoes and a gym outfit. read more

Nike Factory Store - Gilroy - Shoe Stores Near Me - Gilroy, California

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There should be a quick review as we did not really find any shoes that we were looking for at this location. Upon entering the store it was extremely busy and we had a hard time of enjoying our shopping experience. We know that is not the fault of the store, but it is a very popular brand and we were hoping to find some shoes. The shoes we did find were outrageously expensive. Upon asking the employee where their normal walking shoes were he just pointed to an aisle and thought we knew what he was talking about. Instead of taking it over and showing is the different models and make some shoes and maybe even helping us with a specific size, he was more content and just pointing and getting rid of us. For some reason this was not the only employee that did this to us but we asked another employee for different types of shoes and they just pointed us thinking we knew where everything was in the store. Just to let you all know I do not work for your store and or will I be buying from your store. We were very disappointed in the service and the selection, so we decided to try a different brand of shoes that were located just down the street. We hope others have better success here then we did but I would highly recommend trying the other shoe stores in the area. read more

~*~Unimpressive Nike Outlet store with unjustified crowds~*~ I'm not a shoe person per say. But this store made no sense to me. The crowds: wild. The shoes: pretty average selection. The service: what service? Isn't it sad that I'd rather go to the mall and pay full price for something I REALLY like than come here and get a discount for something I only feel meh about? And I'm a girl...buying items on sale is my birth right. Skip it. read more

I have to say the selection at this location is pretty impressive. And the place was absolutely packed when I arrived, which is always a good sign. Unfortunately all of the running shoes that they had in stock were too small or too big for me. Right when I was thinking it wasn't my day one of the employees told me about Nike's online store. He told me that if you shop around and time things properly you can get a great deal on certain models. Lucky for me I came across a pair of neon runners online and the only size left was my foot size. They came in the mail this weekend and they fit like a glove. So happy! ;) read more

Nike Factory Store - Gilroy - Aren't they cute! - Shoe Stores Near Me - Gilroy, California

No no no no, never again, at least never on a weekend or in the middle of the day. There are just too many people around, and kids running around, and people giving you dirty glances as you're always in someone's way. I plan to do my shoe shopping online in the future. Despite the chaos, the store is actually surprisingly organized, so I have to credit the staff for that. The two stars just reflects on the overall experience, which would give anyone anxiety. read more

The service here is okay. The store is usually really crowded making looking for shoes you like slightly annoying as you're constantly bumping into people in the narrow aisles. The checkout this time had a VERY long line so if you plan on buying anything make sure you have a good chunk of time on your hands! The cashiers looked at us skeptically while ringing up our items which was really uncomfortable- overall I don't think I'm coming back anytime soon. read more

Nike Factory Store - Gilroy - Shoe Stores Near Me - Gilroy, California

Shoes are great but the customers here are the rudest as if it's Black Friday and the employees get treated by customers as if there were 3rd class citizens. This store needs organization and discipline. New parents and Grandparents don't come to this store with a stroller. The store is design to prevent theft and there isn't enough space to move about. Don't believe me look for yourself. Shoe Palace is so much organized. read more

When I think of outlets, I think "BIG DISCOUNTS!" However, it doesn't mean anything unless they don't have your size. I decided to stop by the Nike Outlet on my way back to San Diego and I'm glad I did. Yes, parking was difficult. Yes, the store was kind of a mess. Yes, it was crazy busy. But you know what, they had big discounts and my size. Overall, they had a wide selection of shoes and limited selection of apparel. Please note these are most likely last seasons styles or overstock. I walked out with a pair of Nike Air Zoom Vomero 9 for $80 (original $130), 2 long sleeve dri-fit running shirts, and a 49ers front zip jacket. The shirts and jacket were marked down plus an additional 40% off. Score! The sales associates were helpful. The line was long but it moved quick. Good deals if you can put up with the crowd! read more

Nike Factory Store - Gilroy - Nike Zoom Vomero 9 - org. $130, sale $79.99. Deal! - Shoe Stores Near Me - Gilroy, California

UGH, this has to be the worst experience I've had at a Nike store! There is a review by Vanessa O. which explains that exact same scenario, I went through this past Sunday 5/4. The store was beyond packed with shoppers. I wanted to purchase shoes for my daughters and I could not even access the isle for children. Crazy busy and rude customers that would not move to look at the specials. Nothing really bad to say about Nike and their products, except the shopping environment forced me to leave in 5 minutes. My wife has a little more patience than I and found some shoes for my little one ($30, not the best bargain). The line to check out was surprisingly considering the mayhem, but overall I would not step foot inside here on a weekend again. Just food for thought, we walked down to Coach and they had a line outside the store with a rep directing customers in and out of the building. Nike, I highly recommend you follow their lead, makes the shopping experience much more pleasant. In closing, I visit the Nike outlet quiet often in Tulare and have had far better experiences with better bargains. read more

Every website showing it's opening at 10am. But the staff inside saying it's all wrong and they are opening at 11am!? Wtf is that? 30+ people been waiting in line since 9:35am...do u really think people will be here 85mins early to wait??? Fucking ridiculous read more

Nike Factory Store - Gilroy - Shoe Stores Near Me - Gilroy, California

Fix your hours, I just drove 45 mins to a closed store. Don't have time to wait around a whole hour for this store to open unfortunately.

I have to give this place a 4 and here is why: 1. Great size store for an outlet 2. Carries more than just shoes --accessories, clothing, socks, basketballs, etc. 3. Staffed adequately for the amount of traffic that goes through the store 4. Inventory is always changing and if you have luck on your side, you will come up with some great deals 5. Carries kids items as well 6. About 6 dressing rooms 7. Additional % off sales Always a pit stop whenever I come to the Gilroy outlet. read more

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