This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

"PostalAnnex offers fast, reliable service with friendly staff and great shipping options. Perfect…read morefor all mailing and office needs!"

This place used to offer a better service on passport renewal. I think the place must have been…read moresold - it looks like a Dollar Store inside - lots of plastic junk for sale, yet no paper or anything relevant. Now to the passport 'service' - unbelievable. GO ELSEWHERE! The USPS money order machine was non-functioning for the fees. Their idea of a passport picture cost $16.04 and they do NOT make it with professional equipment like they used to. Now it is the little girl behind the desk with her iPhone! I told her I could take as bad at home. There is a dark shadow below the eye line across the face, which will More than likely get it rejected by US State Dept. Then they gave me bad advice by telling me I could get a money order next door at Publix. Of course, it only offers Western Union. If I had not known better, this would have held up my passport processing by weeks! Note: only USPS money orders are acceptable for passports, not any other kind of money order. They do not know this at Postal Annex. Very unprofessional. Not at ALL helpful! GO ELSEWHERE!

I was pleasantly surprised by the amazing customer service in this little packing store. I was…read moreshipping some blinds and had no idea where to start. The employees was so helpful not only in helping me find boxes to ship them in but was very knowledgeable about the best, fastest and economical route to ship. She made sure everything was packed right and sent it on It's way. Packages arrived today as promised. I know if I had gone to a UPS or Fed Ex store directly with no boxes I would have been turned away. Thank you.

After being in this area for almost 3 years, I just recently discovered this shipping center a few…read moremonths ago. If it wasn't for Yelp, I would not have known about the store because the sign was kind of blocked by trees. It's tucked in a corner next to Family Dollar in the plaza. I have only been in the store twice to drop off USPS packages with pre-paid postages. The same gentleman, Marcus, helped me both of the times I was there. He scanned my packages and gave me a drop-off receipt. Service was quick and easy. The center also provides other shipping services such as FedEx and DHL. You can just go in there with what you want to mail and they will help you. There's packaging materials for sale, so you can just get everything done in one place if you are not worried about your budget or if you are in a time crunch. Inside the center, there are several computers on the side for anyone to use. That area is labeled the "Internet Cafe." I think they provide PO Box services too. Overall, good service, clean location, everything is organized. It's a really convenient one-stop-shop for several shipping options and helps me save a trip to the actual Post Office. And no headaches from the horrendous Miami traffic. By the way, no pets allowed. I had my friend's dog with me the second time, but Marcus was very kind and helped me while I waited outside the entrance door.

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

I came here to send a FedEx envelope. The staff was amazing. There wasn't a line in getting in. The…read moregentleman assisting me gave me prices from overnight to 3 days. I ended using the 3 days to send.

After my initial review which was negative, I was contacted by Mark, the owner. His explanation and…read moreoffer of reimbursement renewed my faith in private ownership. What happened, happened but it has now become a learning experience and I sincerely doubt it will ever happen again. I highly recommend utilizing Key Postal in Key Biscayne for all your postal and shipping needs.

This place is exceptional. They do all sorts of mail, USPS FedEx and UPS as well as DHL. They offer…read moremailboxes. They offer computers if you need one for a few hours or minutes Internet access and they also do live scan fingerprinting here for various providers. Gabriel helped me out. He was exceptionally helpful and friendly would definitely come back if I needed to do this again. Lots of parking easily located.

I was very courteously attended to by a lady, for notarizing a document. All went well (though they…read morewere a bit disorganized, and the wait was unnecessary), but, just as I was leaving, the owner/manager/whatever he is began chewing out his employees very rudely. I was shocked. It was the type of behavior one might expect from one who was accustomed, in his homeland, to great wealth, power, and impunity - though even those, generally, don't treat their servants so poorly. He finished, as I stared in disbelief, only to look at me and ask "do you need something?". I replied no, but was that necessary? He came back to me with an explanation of why he'd yelled at them in Spanish. I replied that I could full well understand the Spanish, what I could NOT understand is how rudely he speaks to his staff. I asked him if he'd never learned courtesy. With a cynical smile, he waved to me, and said "Bye bye". I replied with a clear "F*** you, you arrogant pri*k". ANYONE who treats others so poorly gets NO respect.

Horrible customer service. I enter the premise and the nice…read moregirl with blue eyes didn't even look at me. Just a cold, are you shipping? Than she gave me a receipt, I said thank you very much, again no 'you are welcome' nor 'Good Bye'. This girl should learn what customer service is Stay far from this place.

The lady in front desk was so rude when I just ask if I can connect to the wifi to send her the…read moredocuments to print. She told no! Not wifi. And It was so sad because I always go to there to all my office need it. But after that, I don't think to come back. Sorry but awful customer services.

I agree with Kelly, Julie L may or may not have had a bad experience with Gables Postal Store. I'm…read moreto have had a bad service and met je@# off's. And, Julie L's review was a doosey too! However, my experience was anything but. I have had experiences standing in the South Miami Post Office, both negative and positive. But all my experiences there begin with a line. Something to consider, when you go to the Gables Postal Store is no line. It's clean, my service was great, and the owner was very efficient and professional. I am in total agreement with Kelly U. her review was spot on.

This is a wonderful new business that opened up (perhaps) less than a year ago. The service has…read morealways been 100% professional, accommodating, and thorough since the day it has opened. I have recommended The Gables Postal Store to my employer, family, and friends because of the service I have experienced here personally. Pros: Efficient Pleasant Clean Professional and your packages gets to where it needs to be with no issues :) I was shocked to read the first review that was posted for this business. Upon further research- I found that the person (Julie L.) has a history of only yelping bad reviews. Need I say more? The ONLY reason I give it four stars is because it's still fairly new and am certain with time it is well deserving of 5 stars.