Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

I love to go to Postal Annex in Kendall. Make sure when you have to send a package go by Postal…read moreAnnex. The owners and employees are amazing. Today I went by, I needed to send a care package for my daughter. The owner was there and right away, she came out and greeted me. She packed the box for me with all the goodies I purchased for my daughter. She also put smiley faces on the box, this is going to bring a lot of joy to my daughter. She explained the different prices and which was my best choice. I was super happy. They treat me like family and they care about providing excellent service to each customer that walks through the door. Thank you Barbara and Francisco

They are under new management. The new employee that helped me provided the incorrect mailing…read moreservice despite my clear instructions. This caused the recipient to have to pick up item at post office. I have been going to Postal Annex for years and I never had a problem with old management. I will not use them again and will go to a USPS location .

This is not our regular post office as we are in a different neighborhood handling errands but I…read morefound it to be a clean, well-stocked store with a friendly staff. Even though they have many solutions for businesses but I just needed to drop off a package. I wanted to acknowledge their helpfulness.

Tuesday 6/15/25…read more Phoned ahead to determine if return required a 'special dimension' box & if in stock... Young woman agent was rudely curt and abruptly disconnected for no reason Phoned back, spoke with Mike/Miguel, who started off with a peevish attitude -- fortunately, he adjusted his approach, inarguably due to her comments & was apologetic and helpful (We'd had excellent prior service over the past 2 yrs -- shipping, returns, notary services etc) After much thought, decided to visit another location, to avoid being subjected to such blatant disrespect and distasteful disService as displayed by the first clerk -- it's worth driving an additional mile or 2 for exemplary service and courtesy franchise owner &/or manager should be ashamed of apparent lack of training, retraining, monitoring, and accountability

I live around this neighborhood and this is my favorite place to go for my returns and shipping…read more The staff is fast, friendly and corteus everytime I visit this location. One occasion they helped me with a big box that was for me very difficult to handle. G. and Armando were very helpful Carlos the manager is incredibly attentive. Thank you for all you do.

The Asian from desk person works in such a bad mood on Saturday…read more This review goes to the owner: You are so polite and serve your clients so well but don't leave your business in the hands of people who are so rude and nasty like the Asian guy I won't come back

I've been coming here for the last 7-8 years and I highly recommend it. Always very helpful and…read moreeven help in making weird shaped boxes to accommodate things as to safe money in shipping.

Horrible! The old lady in front is very unpleasant. I would rather drive further to the Crossings…read moreor The Hammocks. They take too long and are unprofessional.

This is the WORST UPS store. They don't keep advertised hours and the employees try to make it seem…read morelike they're busy and let lines get super long.

This location is convenient to a lot of stores and shops. Service is always fast and friendly.read more

I recommend this site to family members, I went once to help to move a friend of mine into the…read moreunit on the 3 rd floor. I have to say this place was clean outside the loading area, also within the building. they have plenty of moving carts use. I personally rented and another storage on 84th kendall maybe 1 yr ago it was clean too, easy access and helpful staff always to help with any questions. Extra space storage will recommend to anyone.

He ido a muchos UPS en Miami y, sinceramente, en ninguno había recibido una atención tan excelente…read morecomo en este. Desde el primer momento me atendieron con mucha amabilidad y paciencia, ayudándome paso a paso y dándome la seguridad de que mi envío se estaba realizando de manera correcta. La chica que me atendió anoche fue simplemente espectacular. Lamentablemente no recuerdo su nombre, pero sí escuché que regresó a trabajar allí esta semana, y qué bueno que así sea, porque realmente es la mejor. Su trato, profesionalismo y dedicación me sorprendieron gratamente y marcaron una gran diferencia. Sin duda regresaré a este UPS y lo recomiendo al 100%. Ojalá más lugares tuvieran personal tan comprometido y atento como ella.

Daniela was very helpful in assisting me with a heavy amazon package that needed a new box. She was…read moreable to verify the weight limit required for the exact box needed to safely return my item.

Thank you Aaron!! Went out of your way for me I really appreciated it!…read more Considering the atmosphere, you stand out .

I found Aileen on Yelp, and she made what felt like a huge burden so much easier to manage. While…read moremy situation itself wasn't super quick or easy (through no fault of hers), Aileen was patient, professional, and thorough. She showed up on time, was easy to work with, and handled everything with care. I'm so glad I found her and would definitely recommend her to anyone needing a reliable mobile notary.

Amazing and very accommodating. Got out of her way to meet us. I highly recommend her services.read more