They are under new management. The new employee that helped me provided the incorrect mailing…read moreservice despite my clear instructions. This caused the recipient to have to pick up item at post office. I have been going to Postal Annex for years and I never had a problem with old management. I will not use them again and will go to a USPS location .

This PostalAnnex location advertises Livescan Fingerprinting but does not actually provide the…read moreservice at the store. Called multiple times to make an appointment but their phone went unanswered and their voicemail is full. Went there today 11/10/2025 and the store was closed (back at 11:30). Waited around until 11:30 only to be told they don't offer the service anymore, despite their prominent window sign and website advertisement. No apologies - just "too bad". Website link: https://www.postalannex.com/live-scan-fingerprinting/miami/4022 (305) 630-9608 8835 SW 107th Avenue Miami, FL 33176-1411

I have multiple wine memberships and often need to have my packages redirected to this location. I…read morehave NEVER had an issue with picking up my wine. I received notification that a box was being delivered to my office and knew I wouldn't be able to get it. It was unable to be delivered so I called FedEx and asked for it to be redirection to this FedEx store. I received a text the following business day that it was at the store. I went to the store and they said it was likely in the truck that was coming in. I saw the truck unloading so went back in and the girl said she as glad I came back. But when she went to find the package she said it hadn't come in. I called customer service and another number I was given. They said that it had been delivered to the store but never scanned in. They opened case and then quickly closed it went through vineyard made a claim. This is the only wine that comes in a branded box. I am sure that an employee never scanned in the box and it was stolen. I made an official complaint with FedEx and will be going to the store to make an official complaint. Just beware if you are sending things to this location. The employees can't be trusted.

Josh, Laura and Angelina are all amazing!! They have consistently helped me every time I go.read more

Horrific customer service. Lady never waits for you to give her your bar code and item - she…read morestarts taking other people in between. EVEN when it's not busy! This woman has no idea how to be POLITE to customers. It's a race to get your return out of your bag FAST ENOUGH for her expectations or you have to wait for her to be done with people that came after you! I have filed a compliant with both UPS and Amazon. We need to do better - not everyone is young and fast!

This is my go-to spot for Amazon return drop-offs. The employees are always friendly and service is…read morelightning fast. I used to go to the Miller Square location, but there was always a long line there and my time is valuable.

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

The ladies are fast, friendly and efficient! Usually there's no line the times I've gone which is…read moregreat. Just have your ID at hand because they will ask you for it plus your order confirmation number. Been a few times and have never had an issue. A lot of people don't know this store exists within the plaza.

They lost two usps packages show delivered and they say not arrived avoid mail hub miami poor…read moreservice no help to resolve!

I had my TSA PreCheck appointment at OfficeMax and Alejandro was wonderful! He was so nice,…read morepatient, and helpful throughout the entire process. Highly recommend!

Have your self service copying machines repaired, PLEEEEASE !!!…read moreFour of them at your store and I could not print my saved documents in my USB flash drives. Just crossed the street, went to the UPS store and had all my documents printed in a second. Do we really need to take my money somewhere else ???... =/

James was extremely patient and helpful with my copying project!…read more Very smooth process!

Everyone who works at this FedEx location is friendly and helpful. Ana in particular is kind and…read morecheerful and she provides quick and friendly service especially in helping me use the business account of a remote telehealth center to send them health insurance checks as payment for their services. Thanks, Ana!

Still waiting for our shipment to be delivered. Shipped on the 13th of February from Miami to So…read moreKorea, with an estimated delivery of February 17th, our package is still in Ohio. No calls, no updates until we called on the 17th of why it's in Ohio. Several hours later they state it is in customs clearance. I have to call every day to get an update. And the update is they don't know what is going on, they read to me what is on the web site for updates. This is not an express company, it is a package holding company. I wonder if they are waiting to get enough packages to fill a plane to make a bigger profit. Obviously I will never use DHL again.

Son un desastre, entregaron mi paquete vaya a saber dónde cuando nunca autorice a que lo reciba…read moreotra persona y la dirección estába muy clara y precisa. La compra que hice me salió muy cara así que espero que puedan rastrear mi paquete y devolverme en mi dirección porque tengo una gran decepción con DHL