My mom recently passed. I went R&L printing to have her name engraved on her Urn. I was impressed…read morewith the professionalism and heartfelt kindness of this business. They described what they were going to do and came through perfectly. While I was there, I noticed all the different types of engraving that they do and I was very impressed. I highly recommend this business for any type of printing or engraving. It's rare when a business in Miami does excellent work at the promised time, especially during a very saddening occasion.

Amazing service and incredible work. They take their time and make sure the design is exactly how…read moreyou want it. Once approved, the process is super fast. Highly recommend R&L!

I have multiple wine memberships and often need to have my packages redirected to this location. I…read morehave NEVER had an issue with picking up my wine. I received notification that a box was being delivered to my office and knew I wouldn't be able to get it. It was unable to be delivered so I called FedEx and asked for it to be redirection to this FedEx store. I received a text the following business day that it was at the store. I went to the store and they said it was likely in the truck that was coming in. I saw the truck unloading so went back in and the girl said she as glad I came back. But when she went to find the package she said it hadn't come in. I called customer service and another number I was given. They said that it had been delivered to the store but never scanned in. They opened case and then quickly closed it went through vineyard made a claim. This is the only wine that comes in a branded box. I am sure that an employee never scanned in the box and it was stolen. I made an official complaint with FedEx and will be going to the store to make an official complaint. Just beware if you are sending things to this location. The employees can't be trusted.

Josh, Laura and Angelina are all amazing!! They have consistently helped me every time I go.read more

Great Wall wrap thanks they designed the graphics and designed I can't wait to keep using for other…read moreprojects super talented and the install team was so perfection

I just finished wrapping my food truck with them. This commercial wrap came out beautiful. They…read moredesigned it from scratch installed it and I even qualified for a special for some free T-shirts with my logo on it. The price was fair and they were so sweet and friendly the owner was kind enough to spend time with me explaining what he's seen other food trucks do that. I'm successful once I get myself going. I'm definitely coming back for some of his ideas worth every penny I spent.

Soy general Manager of FIU , Quality service lo recomiendo gracias por el buen servicio me…read morediseñaste las tarjetas ,brochure como lo queríamos un millón gracias por todo . Sergio y Jenny

STAY AWAY FROM THIS SHOP!! Are you ready to read a fun horror story? You should because you don't…read morewant this to happen to you (emails attached): I came in to the shop on a Thursday in need of a booklet (order of 100) for my business, submitted artwork and was told a sample would be ready the next day. I then emailed the next day after not hearing back and was informed that I needed to resubmit artwork with "bleed" so it could be ready Monday. Did that. Monday rolls around and I reach out only to be told Tuesday it would be ready for pick up. Tuesday I'm notified that my sample book is ready to be reviewed so I go to the shop and find... My book is NOT a book, but rather a collection of loose and untrimmed pages. After discussing how this was not very professional and a few changes, I agree to resubmit artwork since the color science was off and they said that's ok. After emailing them updated artwork, the response was that they would be charging me $50 FOR TWO SAMPLE BOOKS after they completely wasted my time earlier in the day and never mentioned ANY CHARGE for a booklet. After all, it's a SAMPLE and after lying about a booklet that was never made, you'd think they'd waive a fee that they never even told me they'd charge! At this point I give them an ultimatum and a second chance to which of course they blew me off. DON'T WASTE YOUR TIME HERE AND STAY AWAY! The least professional place I've ever dealt with in Miami and I'm from here. You've been warned.

UPDATE: I will say that the store owner did reach out to me personally, which shows that he is…read moreinvolved and genuinely cares about customer feedback. I appreciate that effort. However, it doesn't change my previous experiences at this location or the issues I've encountered. Hopefully this feedback leads to improvements, and I look forward to seeing better service at this location moving forward. From the moment I walked through the door, an employee, a larger man with an afro hairstyle was unnecessarily rude. While there was a line of customers waiting, he was speaking loudly about how people who choose to wait in long lines are inconsiderate and that he personally would leave if he saw a business that busy because he is a considerate person. It came across as a very indirect criticism of the customers who were standing there waiting for service. Several customers ahead of me visibly reacted by looking back and rolling their eyes. Unfortunately, the experience did not improve when it was my turn to be assisted. I had approximately 12 Amazon return packages with me. While processing my returns, the employee commented that there was a local clothing store nearby where I could try on clothes before purchasing them. He then laughed with a coworker. The implication was clear, that I should shop in person rather than order items online and return them. Whether intended as a joke or not, the comment was inappropriate, unnecessary, and insulting. As a paying customer, I do not expect to be mocked or judged for using a service that your business provides. Additionally, there was no greeting, no courtesy, and no thank you during the interaction. Just the sound of an employee phone playing music to drown out any clear conversation. I will say this is the usual employee conduct in this location as each and every time I go the service gets worse and worse. Management needs to intervene and correct this ASAP.

Five Stars for Daniel at UPS. He went above and beyond to…read morehelp me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS's automated system. It hung up on me several times, then placed me in a queue for over 120 minutes--only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only one star . Thanks again to Daniel for being the bright spot in this experience--he turned a negative into a positive.

What a pleasant experience! Exceptional, quick and…read moreefficient service. My mother needed to fax (yes fax!) two documents and we couldn't have come to a better convenient place near our home. She was very thankful for the speedy service, the chapstick and we look forward to coming back! What a way to kickoff this holiday season! Thank you, PostNet!

This is my favorite printer. Isabel is amazing. Services, are excellent and also her customer…read moreservice. Printing, shirts, flyers, design, business cards, anything you want. I tried using someone else and I regretted it immediately. This Postnet is awesome

Great service! We needed shirts, hats and business cards and they had it all done beautifully in a…read morevery short amount of time with very little notice. Thank you ! Love Big Creations

From the owner: "Master Graphicz is a creative design & high quality printing and sign company. We do all type of…read moreprinting, from interior signs ,exterior signs , vehicle wraps, T-shirts,murals, banners,flyers,business cards,stickers and more. Master Graphicz es una empresa de diseño creativo ,impresión y rotulación de alta calidad. Realizamos todo tipo de impresión, desde letreros interiores, letreros exteriores, rotulación de vehículos,trailer,camisetas,murales,banners,flyers, tarjetas de presentación,stickers y más .

This place deserves zero stars. Worst customer service ever…read more Staff is slow and do not care. Nobody tries to help or give customer service. 1st time I came to print pictures and they did not have the material needed. They seemed not to care much of trying to solve the issue either. I left to finish the job at FedEx where they were super fast and excellent customer service. 2nd time - I'm currently in a long line have been waiting 10+ minutes and only 1 cashier. Trying to return/drop off an Amazon return. Every staff member is walking around like nothing is happening with this line almost out the door. There is no management supervising things or making the lines more efficient etc. Never coming back to a Staples store...no thank you.

One person handling cashier and returns line, store needs more personnel , especially on a Saturday…read morenight, also no receipt or ticket number provided. Let's bring back customer service and return organization please