UPDATE: I will say that the store owner did reach out to me personally, which shows that he is…read moreinvolved and genuinely cares about customer feedback. I appreciate that effort. However, it doesn't change my previous experiences at this location or the issues I've encountered. Hopefully this feedback leads to improvements, and I look forward to seeing better service at this location moving forward. From the moment I walked through the door, an employee, a larger man with an afro hairstyle was unnecessarily rude. While there was a line of customers waiting, he was speaking loudly about how people who choose to wait in long lines are inconsiderate and that he personally would leave if he saw a business that busy because he is a considerate person. It came across as a very indirect criticism of the customers who were standing there waiting for service. Several customers ahead of me visibly reacted by looking back and rolling their eyes. Unfortunately, the experience did not improve when it was my turn to be assisted. I had approximately 12 Amazon return packages with me. While processing my returns, the employee commented that there was a local clothing store nearby where I could try on clothes before purchasing them. He then laughed with a coworker. The implication was clear, that I should shop in person rather than order items online and return them. Whether intended as a joke or not, the comment was inappropriate, unnecessary, and insulting. As a paying customer, I do not expect to be mocked or judged for using a service that your business provides. Additionally, there was no greeting, no courtesy, and no thank you during the interaction. Just the sound of an employee phone playing music to drown out any clear conversation. I will say this is the usual employee conduct in this location as each and every time I go the service gets worse and worse. Management needs to intervene and correct this ASAP.

Five Stars for Daniel at UPS. He went above and beyond to…read morehelp me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS's automated system. It hung up on me several times, then placed me in a queue for over 120 minutes--only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only one star . Thanks again to Daniel for being the bright spot in this experience--he turned a negative into a positive.

I went to office max to fax a document. Jennifer the print manager made my experience amazing,…read morefirst of all I get overwhelmed when I have to use a computer or any type of software because I feel stupid, but Jennifer made sure that I wouldn't feel like I'm out of place or uncomfortable, she made me feel good about myself, "good sister." She made my day because I was apprehensive about sending a fax but she made sure That she guided me step by step. I was really grateful because it's easy to make anyone feel bad but it's hard to go out of our way to make others feel good, so I guess Jennifer is a great person who doesn't need an incentive to help because it's just how she is, i could feel her soft demeanor, she's probably a mom.

I have never been so frustrated trying to return a coffee order. I took it to an Office Max store…read moreand they refused it saying it was not in their inventory. Then customer service promised to pick up the next day, which did not happen. It has been going like this for over one week. Do not use their mail order service or you may suffer the same fate!

This PostalAnnex location advertises Livescan Fingerprinting but does not actually provide the…read moreservice at the store. Called multiple times to make an appointment but their phone went unanswered and their voicemail is full. Went there today 11/10/2025 and the store was closed (back at 11:30). Waited around until 11:30 only to be told they don't offer the service anymore, despite their prominent window sign and website advertisement. No apologies - just "too bad". Website link: https://www.postalannex.com/live-scan-fingerprinting/miami/4022 (305) 630-9608 8835 SW 107th Avenue Miami, FL 33176-1411

Been coming for years but recently have been having issues. They are away for lunch and it is 15…read moreminutes past the time they should have reopened. No one answers the phone or answered the door at 2:15pm on a Friday. There used to be 2 people working together but last few times has only been one person and the lines seem to be very long.

Soy general Manager of FIU , Quality service lo recomiendo gracias por el buen servicio me…read morediseñaste las tarjetas ,brochure como lo queríamos un millón gracias por todo . Sergio y Jenny

STAY AWAY FROM THIS SHOP!! Are you ready to read a fun horror story? You should because you don't…read morewant this to happen to you (emails attached): I came in to the shop on a Thursday in need of a booklet (order of 100) for my business, submitted artwork and was told a sample would be ready the next day. I then emailed the next day after not hearing back and was informed that I needed to resubmit artwork with "bleed" so it could be ready Monday. Did that. Monday rolls around and I reach out only to be told Tuesday it would be ready for pick up. Tuesday I'm notified that my sample book is ready to be reviewed so I go to the shop and find... My book is NOT a book, but rather a collection of loose and untrimmed pages. After discussing how this was not very professional and a few changes, I agree to resubmit artwork since the color science was off and they said that's ok. After emailing them updated artwork, the response was that they would be charging me $50 FOR TWO SAMPLE BOOKS after they completely wasted my time earlier in the day and never mentioned ANY CHARGE for a booklet. After all, it's a SAMPLE and after lying about a booklet that was never made, you'd think they'd waive a fee that they never even told me they'd charge! At this point I give them an ultimatum and a second chance to which of course they blew me off. DON'T WASTE YOUR TIME HERE AND STAY AWAY! The least professional place I've ever dealt with in Miami and I'm from here. You've been warned.

Came in with a rush order and not only was it handled beyond on time, but the service was…read moreexceptional and he ensured the t shirt came out like I needed it to. I highly recommend this place

This place is the reliable, send them the image they approve it and you select your shirt size,…read morecolor and quality of shirt. They have 24 hour turn around. All the shirts I have done with them came out perfect.

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

Excellent attention, I left my printer that other technical services indicated that I should throw…read moreaway, they did the inspection with such honesty and efficiency that it is surprising, it was just a tray misplaced and empty toner, which they solved in less than 24 hours, Widely Recommended and always grateful. Tania Lugo, tanialugoquiroz@gmail.com

I work for a very busy boutique law firm. What I absolutely…read morelove about Cartridge World Miami is whenever we have printer issues or need to replenish on toners, we get same day service or at the latest they send us someone the very next day. The owners are respectful, responsive to any issues we have, and a pleasure to work with. They really care about their customers. They also have an exceptional staff that understands how busy we are and do their best to get the job done efficiently. I'm really grateful for their outstanding service. They are pleasure to work with.

Great place, awesome customer service Eddy was super cool and very professional. Super Nintendo…read morewhile waiting for my phone to get fixed, super Mario, and NBA All Star game was Amazing! Took me back, (I even hit a buzzer beater). Fast service was in and out with fixed phone in 20 minutes! Would def recommend.

Very unprofessional. Owners step in and out at their convenience. They fixed broken screen and…read morewithin two weeks touch screen was not working. Tried to come back in two occasions to get this fixed, but store has been closed during their regular open hours. Owner explained that he had to eat and that that's the beauty of owning a business. I did not appreciate that comment since some of us do have a job and can only go at certain times. If they close store for lunch, hours outside should reflect that. I am a very dissatisfied client and will not be back. Had fixed three phones with them. Sadly I'll be finding a new place when needed.