I don't know how these chain stores are going to survive. The manager was very good and kept…read morelistening to el thing while talking to me. He didn't want to return my money for something that I was told when I bought it that had 30 days to return.

On September 18, 2025 I purchase a desk, book case and office chair, today on October 1, 2025 drop…read moreoff in front of the house, I estimate that it weighs at least 400 lb. My wife and Are both 74 years old and disabled, the salesman assure us it would be place inside the house. One of the boxes it rip open and could have damage, we also purchase the assembly for all items. I strongly recommend not to make the same mistake we did, and purchase from Office Depot.

I have never been so frustrated trying to return a coffee order. I took it to an Office Max store…read moreand they refused it saying it was not in their inventory. Then customer service promised to pick up the next day, which did not happen. It has been going like this for over one week. Do not use their mail order service or you may suffer the same fate!

I went into this store last weekend to buy my son a desk for his room. Lysandra immediately helped…read moreus out and was so patient throughout the process. She suggested which one would fit us better! Once we paid for it she even helped us carry it into my car. 5 stars for Lysandra!!!

Items are on sale and are still expensive. Even copies are expensive.Go in there with patience…read morebecause you may be there awhile. Limited parking spaces...

Let me start by saying I go here often and it's ok but today was awful. I went to check out and the…read moreline was really long. There was one cashier and after 15 at the end of the huge line I put the things I was buying down and left.

WORST COMPANY EVER!!!!! Do not fall for them. Customer service sucks and their incompetent…read moreemployees don't even know how to speak English. They lease you old used broken machines and then they don't want to come fix them. Do not lease anything from them you will regret it. Also I will be reporting them to the BBB. From: TGI BAIL BONDS. So you know who I am.

This company is a quick talking and sells you what they claim is a better machine than it actually…read moreis. Beware, if you don't speak Spanish you are in trouble. I called to have service done again over the same type of problems. They said since it had been 5 months it no longer applied. So now they don't even want to service the machine. The girl spoke with such a heavy accent she was almost impossible to understand and when i asked to speak to a supervisor because they cancelled without any notice to me, she hung up. Do yourself a favor and avoid this company.

Horrific customer service. Lady never waits for you to give her your bar code and item - she…read morestarts taking other people in between. EVEN when it's not busy! This woman has no idea how to be POLITE to customers. It's a race to get your return out of your bag FAST ENOUGH for her expectations or you have to wait for her to be done with people that came after you! I have filed a compliant with both UPS and Amazon. We need to do better - not everyone is young and fast!

This is my go-to spot for Amazon return drop-offs. The employees are always friendly and service is…read morelightning fast. I used to go to the Miller Square location, but there was always a long line there and my time is valuable.

mi esperiensia en el dorado de Kendall fue genial encontré todo lo que buscaba y la señora súper…read moreprofesional y amable me encantó su trato ella se llama Miriam aguilillas le doy un 10 de score

I purchased over $8000 worth of furniture for delivery February 1, 2025. My wife and I went in on…read moreFebruary 15 to purchase a Dining room set and we did so. Over night my wife changed her mind and wanted to buy a more expensive dining room set so we went in on Feb 16 to cancel the original order and buy a much more expensive dining room set. El Dorado furniture said they could not cancel the order on a Sunday. They tried to convince me that the electrons in the computer were off on Sunday. Then they stated that they would be closed on Monday also. The Manager Edgar Ibarra ( Showed no respect for a customer) said they have strict corporate rules and I replied I have unbreakable personal rules if you can't accommodate me I will cancel all and go somewhere else! I cancelled everything. Let's be clear there are zero discounts no sales ,take the price or hit the road. If you are a Hispanic you will have to endure the Cuban superiority complex. I am a Cuban educated in America and ignorance does not work well. As a Hispanic I will never buy anything else ever at El Dorado! I will now review my original purchase and determine if I can return the rest. Have fun Edgar! Compré muebles por valor de más de $ 8000 para entregarlos el 1 de febrero de 2025. Mi esposa y yo fuimos el 15 de febrero a comprar un juego de comedor y así lo hicimos. Durante la noche, mi esposa cambió de opinión y quería comprar un juego de comedor más caro, así que fuimos el 16 de febrero para cancelar el pedido original y comprar un juego de comedor mucho más caro. Muebles El Dorado dijeron que no podían cancelar el pedido un domingo. Intentaron convencerme de que los electrones de la computadora estaban apagados el domingo. Luego dijeron que también estarían cerrados el lunes. El gerente Edgar Ibarra (no mostró respeto por un cliente) dijo que tienen reglas corporativas estrictas y yo respondí que tengo reglas personales inquebrantables. Si no pueden complacerme, cancelaré todo y me iré a otro lugar. Cancelé todo. Seamos claros: no hay descuentos ni ventas, acepta el precio o sal a la carretera. Si eres hispano tendrás que soportar el complejo de superioridad cubano. Soy un cubano educado en América y la ignorancia no funciona bien. ¡Como hispano nunca compraré nada más en El Dorado! Ahora revisaré mi compra original y determinaré si puedo devolver el resto. ¡Que te diviertas Édgar!

Abhorrent. Nothing positive to say. Service was terrible. No help whatsoever. Will not be returning.read more

From the owner: Atlas141 Consulting offers the following services for individuals and businesses:…read more Computer Support and Repair Remote Support Network Services Managed Services Remote Assistance Penetration Testing

This place deserves zero stars. Worst customer service ever…read more Staff is slow and do not care. Nobody tries to help or give customer service. 1st time I came to print pictures and they did not have the material needed. They seemed not to care much of trying to solve the issue either. I left to finish the job at FedEx where they were super fast and excellent customer service. 2nd time - I'm currently in a long line have been waiting 10+ minutes and only 1 cashier. Trying to return/drop off an Amazon return. Every staff member is walking around like nothing is happening with this line almost out the door. There is no management supervising things or making the lines more efficient etc. Never coming back to a Staples store...no thank you.

I asked the lady in the printing g section if she could cut a cardboard paper with the industrial…read morecutter. I said I have to pay for the pack of card board posters just needed two cut down and would pay for the service. She said no. I payed for cardboards and cut them myself with a little cutting board. Not perfect. I was annoyed. I was about to leave and a customer comes in with poster board printed pictures from Walgreens. Asked lady to cut them for her and she did....and charged her. She didn't even print the pictures there. I made a comment to the young man who charged me and he apologized. Unbelievable and too tired to argue with a supervisor about cutting a paper. So next time I will buy at Office Depot.