Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

Cardi was excellent helping every step of the way: printing a shipping label. Helping packing. And…read morewith a smile on her face!

Kudos to Geovany for helping me track down a redirected package in the system. When it arrived, he…read morecalled me personally because he knew how important it was to me. Thank you so much!

The new location is fabulous albeit a little further from my house. The service as usual is…read moreexcellent.

I can't say enough great things about this UPS location! Maria and Jeff are incredibly helpful and…read morekind--this is hands down one of the best customer service experiences I've ever had. From now on, this will be the only place I go!

Really not sure why they have bad reviews...I go a lot and the service is great. They're very…read morehelpful and give plenty of options.

Do not return to Amazon from here site says drop off no box to some locations here I was charged…read more13.00 for a 2 nd box for my return was already in a box. Super upset with Amazon that's why will give a negative review. Save your money use another store to return. Whole Foods doesn't want boxes and they don't charge you. Save your cash

I come here often to drop off returns. The employees are super helpful and very kind. They go out…read moreof their way to help. Anytime the line is fast they always get back up and take care of it quickly. They actually have someone who does notarization as well.

Exceptional service every time. I am a regular customer at…read morethis UPS Store and the service is always outstanding. The staff is incredibly friendly, professional, and efficient. Every visit is smooth and stress-free, no matter what I need help with. You can truly tell they care about their customers and take pride in what they do. Highly recommended--congratulations to the entire team for such excellent service!

James was extremely patient and helpful with my copying project!…read more Very smooth process!

Everyone who works at this FedEx location is friendly and helpful. Ana in particular is kind and…read morecheerful and she provides quick and friendly service especially in helping me use the business account of a remote telehealth center to send them health insurance checks as payment for their services. Thanks, Ana!

Truly the best FedEx experience. Jessica greeted me really nicely, helped me pack my package and…read moregave me pricing on my options without me even asking. She was extremely patient and kind. Her customer service is beyond exceptional.

This was one of the worst customer service experiences I've had. I went in to return a package, and…read moreinstead of helping me properly, they sent me to another location 45 minutes away. When I got there, I was told they don't even accept that type of package. It felt like they just wanted to get me out of the store without actually providing accurate information or a real solution. Really frustrating and a complete waste of time.