This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

The employees are good as is the service. The problem is the parking. I ran in to pick something up…read moreand got a pricey ticket from the underground parking adjacent to the store. I don't think I was in there more than five minutes.

Consistent. Reliable. Friendly. Self service or full service, the staff is ready, willing and…read moreable to assist. The self serve print and go option is the one I use the most. Open Monday-Saturday, not Sunday.

This UPS Store stays open until 5:30 pm on Saturday which is a rarity as far as shipping spots go…read more I came in around 4:00 pm and a nice guy name Stanley helped me. He was all alone but handled the crowd and their various requests with ease. I felt safe leaving my packing needs in his hands and he made me want to come back soon! The place itself was overflowing with boxes so it was a bit difficult to find space to layout all my things and get my various packages together. That would be my one warning but other than that, it was a nice experience.

The new location is fabulous albeit a little further from my house. The service as usual is…read moreexcellent.

I recently utilized the services of this business and I am very happy! Maria is really friendly and…read morewelcoming, offering superb customer service - a great plus. They allowed me to ship my packages there and collect them. They are very organized and knew exactly where my stuff was when I arrived. The process was fast and easy. They are also in a great location. Without a doubt I will be using this service again. It was such a pleasure doing business with them. Trust me, you will not be disappointed.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

Great service if you need to ship than this is the place…read more Fast easy courteous Mailboxes for rent available, great location and plenty of parking, they will help you pack and they have plenty of boxes and packing materials

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

reading the bad feedbacks revues, i have to share mine i…read morehave been coming to this store for many years, to send or return stuff. for me jimmy and his team are the best. never a problem, yup at time you have to wait but again people come here cause the service is great. jean

I came to this UPS store to make an Amazon return; An item I'd purchased was packed very poorly by…read morethem and had shattered in transit. The process at this UPS location couldn't have been easier. They have a machine directly across from their main service counter that's specifically used for Amazon returns. You don't need to have your items boxed or labeled for shipping - you simply use this machine to scan the return code you were given by Amazon, toss the item into one of the clear plastic bags that are located under the screen, close it up and attach the label this machine prints out. Simple, fast, painless and if I hadn't gotten stuck behind someone who didn't know how to operate her smartphone and had multiple items to return, I'd have quite literally been in and out of this UPS store within a minute or two.

Always helpful and friendly. Such a different tone than going to a regular USPS/USP place lol…read more He also gives my pups treats, so extra plus !! :P

I visited this office several times and unfortunately had a very disappointing experience…read more The manager, Eric Manco, repeatedly charged me for expedited shipping services even though I specifically requested the least expensive mailing option, such as First-Class Mail or standard package service. Before completing the transaction, I asked for confirmation that the quoted price was the cheapest available, and I was told it was. Later, I discovered that I had been charged for a more expensive service. When I called on June 15, 2026, to ask why the pricing options were not explained more clearly, the conversation quickly became unprofessional. Instead of addressing my concerns, Eric raised his voice and told me that this was a private company and that if I did not like the prices, I should "go to the post office and wait in line." I found both the pricing practices and the customer service unacceptable. Transparency, honesty, and professionalism are important qualities in any business, and unfortunately, I did not experience them here. As a result, I will not be returning, and I cannot recommend this office to friends or family.

This review is purely for Jennifer. If she isn't the manager, she should be…read more I was trying to get something printed for one of my kids and the two men working were startled that children make actual noise. I hadn't brought their mute buttons with me, sadly, and they seemed surprised that a toddler was getting impatient while they repeatedly ignored us. When I asked the two men if they could check again if the print had completed, they blew me off while casting some more surly glances at the kids who had the nerve to exist. It would be 1 star if this review was for you two pouters. But it's for Jennifer, who was off the clock, and came over and offered to assist us anyway. She had us out of there in 30 seconds and didn't even mention that her shift was over, though I knew it was because I had heard her saying goodbye to her coworkers some time before. Leadership, warmth, and professionalism earns this employee the full constellation!

Cardi was excellent helping every step of the way: printing a shipping label. Helping packing. And…read morewith a smile on her face!

James was extremely patient and helpful with my copying project!…read more Very smooth process!

Everyone who works at this FedEx location is friendly and helpful. Ana in particular is kind and…read morecheerful and she provides quick and friendly service especially in helping me use the business account of a remote telehealth center to send them health insurance checks as payment for their services. Thanks, Ana!