I am arranging for transport of a motorcycle from CT. to WI. Submitted the web quote request from LUX first, but I wanted to get some other bids. Other companies were difficult to even get a quote from. I was referred by the bike seller to HAUL BIKES, so i really wanted to get a quote and use them. They had people answering the phone that were difficult and acted like they were superior in their phone interactions. I had a bad feeling about HAUL BIKES, so I looked the up on the BETTTER BUSINESS BUREAU. I was surprised to see that HAUL BIKES had a ONE STAR RATING with so many customer horror stories I was thankful that I had investigated. Then I looked up SHIPLUX on BBB, and it has an A rating. After reading some of the horror stories about other shippers, I decided on SHIPLUX. I may not be the smartest man in the world, but I am not a dummy either. BTW: The other bids were either the same price or higher. Price is important, but avoiding stress from shipping my new baby is a BIG DEAL. Marcos with SHIPLUX has been patient, competent, helpful, friendly, and humble. Huge contrast to HAULBIKES who were totally incompetent, even at providing a quote! Do yourself a huge favor and give these people a call. read more

Booked my transport date nearly a month in advance. No pick up info given prior, was told I would have a 2 hour in advance call. Pick date came and went with no communication... When I finally was able to make contact the rep could not tell me when or even if they could transport my vehicle. TERRIBLE business. read more

I would not trust this company. They were late delivering my husbands motorcycle without any communication and damaged the custom built motorcycle upon delivery. Terrible service read more

terrible company. will take your money and never show up. horrible communication. They left me stranded at the boat ramp expecting a transport to haul my boat and later to find out they never even scheduled the transport. Told me they would get to me within 5 days. So had to scramble to secure my vessel and the general manager Sheldon Ames has done nothing but tell me sorry for my Luck. They literally stole my money and could care less about honoring a contract. read more

So i started the process and completed the paperwork on Fri/Feb 20th, with a pick-up date of Feb 23rd or 24th - it finally got picked-up on Mar 19th. I have almost daily promises from Noah Clark for updates - what a joke this 'sales rep'. Now just waiting for delivery which has been over 11 days in transit and again daily promises for updates for delivery. At this rate from ShipLux, i could have walked to Canada and drove the car back myself. The service and communication is beyond deplorable. I have also went around Noah and called the main number. I'm not confident that anybody knows what is going on over there. Don't use ShipLux - you will find yourself frustrated over poor service, unkept promises and no communication. Not sure about their 'open 24 hours' either. DO NOT USE!!! read more

This could be the worst company that I have ever had the misfortune of dealing with in 46 years on earth. No communication whatsoever other than when they took my deposit. I don't advise you to trust them with any valuable assets read more

I placed an order on 3/22/2026 with Jordan Zinger at ShipLux for my 2 vehicles to be picked up at Park Smart at The Fort Myers Airport on 3/28/2026 and deliver them to Southern Indiana. As seen in the images they sent a flat bed trailer to try to load a Pacifica Van, resulting in over $10,000 in damages to the running board and under carriage. After doing the damage to my van they unloaded the vehicles and left, leaving my vehicles in Florida. Now they will not answer the phone or refund the money I paid in advance. read more

They are a bait and switch scam. Beware!! They agree to a fair price and when it's time to pick up the vehicle they refuse unkesss lapis much more after first delaying you for days. Scam artists. I am reporting them to authorities as a bait and switch scam! Favorable reviews likely planted fakes! read more

Believe all the 1 star reviews!! this is a scam, I gave them all my paperwork, and $850 deposit. after a month of waiting for pickup of my car, I got the run around. now I'm trying to get my deposit back. another month no deposit, despite Noah Clark saying it's in process. Guess a lawsuit is forthcoming, and so is a call to the police department for fraud, as they have all my information, and haven't refunded me. DO NOT USE THIS COMPANY! read more

DO NOT USE THIS COMPANY!!! We used Shiplux to arrange for shipping of our truck from Alaska to Utah. The agent we worked with (Michael Anthony) was johnny on the spot when it came to giving us an estimate and booking us. However, as soon as we made that first deposit getting him to respond to us when we had questions or concerns was impossible. When he did respond it was usually completely unhelpful. We had our truck scheduled to be dropped off with Alaska Auto Transport (who were fantastic btw) on September 2nd. We confirmed this multiple times with Michael (in writing) that we were all set to drop off on this date, no problems. When we realized that day was actually Labor Day we panicked. Thinking there would be a drop off situation we went a day early (on a Sunday) to check out the place we were bringing the truck. Turns out there was no way to just drop the truck off for shipping. The universe must have been looking out for us because thankfully someone happened to be there and they were able to help us (no thanks to Michael). When the truck made it to port we got a call from Alaska Auto Transport letting us know the truck was there. We reached out to Michael and he said he would reach out to the port and let us know what was happening in two days. We never heard from him. We honestly had no idea what was going on with getting it to Utah at that point. We had to leave shortly after for another trip and next thing we know we get a call from a truck shipping company that the truck will be delivered the next day. That company wanted cash on delivery which we hadn't been prepared for since Michael never told us what was going on. We didn't have cash at the house for our house sitter to give them. Eventually we did figure it out and got the truck delivered. We feel lucky that we got the truck back. Dealing with this company (specifically Michael Anthony) was nothing short of a nightmare. 0 starts, do not recommend! read more

this company is horrible with communication and delivering on promises. numerous attempts have gone without response. They just don't value customer service whatsoever read more

DO NOT USE, THEY ARE SCAMMERS!!!! I used them to ship my car from Canada to the USA--they are huge scammers. They took my money, had someone pick up my classic vehicle, dropped it off in a yard, and then asked for more money. They never completed any of the necessary paperwork and completely stopped communicating after they got paid. my car was left in a yard in Montreal for 2 months before i was able to locate it. The reviews you see for this company are fake--there's no way they're real. I worked with Noah Clark, and the entire experience was a nightmare. Stay away from these scammers and don't fall into their trap. read more

They are incompetent and they lie. Noah Clark mis handled my paperwork causing days of delay at the Canadian border for me and the transport driver. Then tried to bill me for the associated costs he was responsible for. He charged an additional, unauthorized $500 to my credit card and asked me to pay the driver in cash $500 less than what my contract stated. When confronted with the additional charges the driver was asking me to cover, his response was that it was between me and the driver. As far as I'm concerned, Noah Clark is willing to sell ShipLux's reputation and integrity for a little over $1,000. I'm still waiting to receive my car and horse trailer, five days after they were scheduled to arrive from an 8 hour transport between Vermont USA and New Brunswick Ca. DON'T USE SHIPLUX! They don't want your business, they just want your money. read more

I booked a transport for an RV through shiplux and was told I would get a confirmation once a driver was selected. After almost a week from initial quote , I never got a confirmation. as the days ticked on and due to a set timeline we needed to select another company for transport. When attempting to cancel our transport order we have been getting the run around and suddenly no one can answer the phone. Have left voice mails, texts and emails but still have not been able to verify the order has been cancelled. Very nervous that they will attempt to charge our card even though the order has been cancelled before driver was confirmed. Just seemed pretty shady with all the phone transfers and no one ever speaking directly to us. read more

I do not recommend this company. They hired a transporter to pick up my car, and after the transporter contacted me to schedule the pickup, the broker (Shiplux) cancelled it without explanation. This was extremely unprofessional. Avoid this place at all costs. read more

Terrible Experience with Shiplux - Stay Away! I had an awful experience with Sheldon Ames @ Shiplux, and I would not recommend them to anyone. I paid for an enclosed trailer to ship a 1968 Charger and a 4x4 pallet with an engine block on it from Pennsylvania to Chicago. After taking my deposit, they showed up with a trailer that couldn't even fit my pallet. Sheldon Ames assured me that they would send another truck the following Saturday or Monday to pick it up, and I agreed to extra charges for sending an additional pallet with the original. The problems didn't stop there. The car arrived a day later, and the roof of the trailer was torn off--leaving snow and debris all over my car. When I tried calling Sheldon, it went straight to voicemail, and I received no callback. They then held my car hostage on the trailer and refused to release it until I paid the remainder of the balance. After finally reaching Sheldon two hours later, he suggested I get the car detailed and that they would bill the shipper for the damage. I ended up receiving only a $200 refund, despite already paying $795 for a professional paint buff, wax, and correction from the seller prior to shipping. If I had wanted my car exposed to the elements, I would have gone with an open trailer for half the price. It's now a week later, and I still have no pallet. Sheldon has completely ignored my calls since then. They've got their money and don't care about providing any kind of service after that. Shady business practices and horrible customer service--stay far away from Shiplux unless you want to get overcharged for services you never received. Avoid this company at all costs! read more

Shiplux - Snow on car that was supposed to be delivered in an enclosed trailer. - Vehicle Shipping Near Me - Miami, Florida

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Worse company, please avoid this scammers. They are scamming hard working drivers that transport vehicles for them and after that NOT PAYING them. They are charging customer for the jop this drivers did and after that they are not paying them and not responding any calls, text or emails. Please avoid them !! read more

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I booked a car shipment with Shiplux weeks ago and they gave me two dates when they would pick up my car. They didn't call to let me know when they were coming and when I called on the day they were supposed to arrive, they said they were working on getting a truck to pick up my car. I got the same message the next day and after several calls on my part, they never answered and never picked up my car. I had to scramble to get another auto transport company to ship my car. Terrible company, awful service and definitely stay away. Jordan Zinger & Samm Riar were the people I worked with and they shouldn't be in the service business with their terrible attitudes. read more

I beg of you not to do business with shiplux. They are a scam "company" that will refuse to answer any of your calls or refund any of your money if something goes wrong. I am still owed money from a canceled transaction that I put a deposit on stemming from a fake quote that they know they can not meet. Our car was left in Seattle because they could not find a driver to transport it and they never notified us. The staff have yelled at me insulted me and even hung up on me. I am convinced they are a 2 or 3 man operation not a company that takes a deposit and tries to farm out the shipping to others. They do not guarantee arrival time or condition. Be aware read more

I spoke with the agent Fred. All was satisfactory until he began to give unsolicited advise, bad mouthing other companies . I asked him to stop as I was only interested in the quote and would review the other quotes I received. He called me disgruntled and apologized for wasting my time. I wouldn't recommend them. From the reviews it sounds like the shipping would be equally as dissatisfactory. read more

Don't use them. They are not reliable or timely. Communication is bad and my boat arrived late. Shipper used all excuses, permit issues, truck issues, needed to buy straps. They are not worth the aggravation. Use another service. there lack of communication and delays cost me an extra $1000.00 on my end as well as losing 2 days of work. Read the other reviews. DO NOT USE THEM!! read more

ABSOLUTE NIGHTMARE! Our family paid "Shiplux" to ship a vehicle from New York to California. The vehicle did not arrive on time. Shiplux representatives were non-responsive and/or disrespectful and argumentative. Finally, after contacting the New York Police Department to file a Stolen Vehicle Report- Shiplux "found" the vehicle and had it delivered. They also illegally record calls (a felony crime) in California. Horrible! Our research indicates that Shiplux is not a shipping company, rather is a just a small group of rude guys who bid out to have your car shipped with a private trucker. After they take your money, they wash their hands of the deal and you are left waiting for an unknown trucker to call - which in our case was a long time. Worse, they don't provide adequate insurance coverage to cover your high value car. Now the owner is blowing up our phones demanding we remove the yelp review. Go figure. Save yourself a lot of stress and find a real, professional shipper. read more

I hired shiplux ​to transport my RV I'm leaving CA on March 22nd and I wanted it to be in Florida on the 29th they were picking it up on the 25th and delivering it on the 27th 3 days after I leave in 2 days before I arrive it's taking me 7 days to get to Florida from California it's taking them two then they wanted the money up front they also wanted to replace my hitch because they didn't know what a Anderson hitch was I will attach all the correspondents when I got nasty with them they told me never to ever call again and they took my $900 which they won't refund be very warned about this company read more

Shiplux - Asking for the money up front big red flag - Vehicle Shipping Near Me - Miami, Florida

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DO NOT USE!!! Horrible company Sheldon Ames is a terrible person. He is rude, condescending and mocking me in my situation. He did not care about me or my car. Go elsewhere!!!!!! read more

Honoring their price quote. All inclusive does not mean all inclusive. Kept getting more charges than quoted. Was told price increase. Then why give an all inclusive quote??? read more

My company, Sterling Auto Carriers, transported a vehicle for Shiplux in March 2024. We booked the move with payment terms of within 5 business days of receiving our invoice and supporting documentation. We have not received payment and have followed up countless times. I have been hung up I don't even know how many times and the times I have actually been able to speak with someone, they say they'll look into it but never get back to me. I've e-mailed 9 times and received exactly ZERO replies. DO NOT USE THIS COMPANY!!! THEY DO NOT PAY THEIR CARRIERS!!! Also, they have the MOST obnoxious hold music. read more

Believe all the horrible reviews and avoid at all costs. A brokerage with zero accountability, professionalism, customer service. I empathize with the hard working drivers who get caught up in working with them. Will promise anything to get you to commit, fail to meet any of them, then cite the contract language as an acknowledgement that their word means nothing. read more

The pick up was great and the delivery arrived on time. So that part of great. I paid the deposit via AMEX so that was totally fine. When the car arrived the driver said I had to pay him directly. I am in the logistics business and the company managing the shipment invoices the fee and then pays the 3rd party transportation company. I texted, called, and emailed the agent several times and then called Shiplux's dispatch. No one answered after several tries. Then someone called me back about an hour later. When I explained the issue, his response was "it is in the paperwork." Then either the dispatcher or agent texted me: "You did not read what you signed, but I gave you a stupid answer? LOL!!!!!!!!!!!!!!!!!!!!! Waste of a phone call" I guess I had the Sunday C Team loser. read more

This company is money grubbing dog shit. I called to get a quote to ship a car and was quoted a $500 difference between a Monday and a Tuesday pickup. I politely told them I was going to keep looking at options. I found another company to ship my car at a much more reasonable price, and they told me that shiplux had listed my car for shipment anyway into the central dispatch app that truck drivers use to source their jobs - and well under the price that they quoted me. They basically gave themselves a $1300 brokers fee. I called and asked them to remove my listing because I was working with another broker, and instead of removing the listing, they changed the price offered to the driver to $100 more than my agent's offer. Essentially in an effort to strong arm me into having to use them / making my actual brokers listing look less appealing on the marketplace. Absolutely shady. Absolutely rude. Absolute dog shit. If you want to give your money to trash, put it in a trash can instead. read more

They are the worst. I wish I can give 0 stars. They had me wait 5 hours. Everytime I call they said give them 30-40 minutes

Black Hole . payed them..... said will call 24hrs prior to pickup (nothing ). emailed and called trying to find out status day of supposed pickup and company just sends you back to the same no communication guy. So can't contact them and no return responses. I'll probably end up with another company even though I paid them. other reviews said won't get my money back anyway. read more

DO NOT USE THIS COMPANY. please do your research - check google reviews and BBB. I did not! I was advised a three day window pickup, with no calls or info, I called daily, to Noah Clark. My Vehicle was eventually picked up a full week later, and sat at a transport yard in Detroit for another full week. (fm Fort Lauderdale to Burlington, Ontario). It took 18 days of vague answers or lies to fulfil this transport. When I called asking for updates there was never an honest answer - "..did my dispatch not call you....I have not heard back from the driver.... I'm dealing with a personal matter.....they are loading your vehicle today (meanwhile, the truck wasn't even at the yard) ...it's logistics, that's the way it is....it takes time to load the car for safety, straps...I invite you to watch a YouTube video on loading vehicles....the driver is going down today, and returning with your car tomorrow...the driver didn't arrive....I haven't called yet, I'm dealing with a separate issue...I've stepped out for lunch...".blah blah blah This company tenders out bids to drivers. they do not have their own staff, in fact Noah works from home, solo. The fact that he lied about delays, and was so arrogant and flippant -he made this experience a negative one. I have booked my other vehicles with another company who do appreciate their clients, offer timely pick and delivery, and I have gps transport tracking. Side note: they don't pay their drivers on time either - read more

Absolutely an abysmal experience. Their Miami representatives are incompetent, the Mgr. is a bully and they fail to communicate and lie! My vehicle was originally supposed to be picked up on Monday, then it was pushed to Wednesday, I was promised it would be delivered to SWFL on Friday. Then on Friday I was told it would be delivered on Saturday. I finally received my vehicle a week late, covered in brake dust. The driver could not follow directions, unloaded on the hwy. The fact that they taught a 5 star rating is a complete joke. I'm sure they will try to come up with some host of excuses but I have all MY texts as they chose to hide and not directly answer question's. I will never use their service and neither should you! Just look at the other reviews! read more

I bought a classic vehicle from "Hot Antique Garage" located at 855 Boulevard de Laurentides, St. Jerome, Quebec Canada J7Z 4M9 on 02/28/2025. I needed to ship the car to me in California so I paid Shiplux LLC $4,600 to pick my car up, get in through customs and cross over the border from Canada to USA and finally to ship it to my home in California. Shiplux made several promises with delivery dates but did not keep those delivery dates or border crossing dates. They told me my car was across the border and in Buffalo, NY, stored at Browns Auto Storage, when it was not there. I called Brown Auto Storage in Buffalo, NY to confirm it but they said they did not have my car. I have been working with Noah Clark at Shiplux. He is the North America Transportation & Customs Specialist at Shiplux. He indicated in an email that my vehicle was "scheduled to cross the border on March 31st and then be shipped to me April 5th - 9th". Those dates went past with no performance. When questioned why this did not happen, he claimed they were, "delayed due to back-to-back changes in import guidelines by the US government". On April 24, 2025 he said my car was now in Toronto Canada, but did not indicate where. So, then Noah admitted my car never did cross the border and was not yet scheduled to be shipped to me. He referred me to his boss and CEO of Shiplux LLC named Jordan Zinger. Noah's phone number is 305-680-0695 and Jordan's is 305-709-2185 the toll-free number is 888-904-9666. Noah's email is - noah.clark@shiplux.com and his boss is - jordan.zinger@shiplux.com. I left messages to Jordan, but they went unanswered. So, the problem is Shiplux is very slow and unprofessional and hides the truth. It will be over 2 months from my purchase date to the actual delivery. They lie to you when they think it is to their advantage. I would look for another carrier if anyone wants to ship anything by Shiplux LLC, they are unreliable. read more

TERRIBLE!!!!! I WAITED CLOSE TO 5 HOURS ON 10/18/24. Never answered their phone. Got a new company and they showed up in less than 75 minutes. I wish I could give 0 stars. read more

They damaged my RV during the move amounting to $3,400.00 and they have refused to cover the repair as contracted. I had to turn it into my insurance for the repair and it cost me $1,000.000 in deductible. This company is crooked and the service you pay for is not covered by their insurance no matter what they contract for! read more

Shiplux - Fender - Vehicle Shipping Near Me - Miami, Florida

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I found Shiplux on a Driver Load Board called Super Dispatch. My company contracted to transport vehicles for Shiplux. We were advised that it was a COD load through email. We picked up 2 trucks and Delivered them to a customer in Houston TX. When my drivers delivered the vehicles they were advised by the customer that we were supposed to recieve a Wire Transfer Not COD. I called the Broker (Shiplux) for advisement. I was told that they, (Shiplux), would do an ACH payment for the $3690 owed. I have called and emailed Shiplux regarding this payment and kept being told it would be paid "Tomorow", which "Tomorrow", apparently never comes. Now, there is No account for them on the Super Dispatch website, because they Deleted their account. This was 3 weeks ago. Carriers BEWARE, apparently Shiplux Does Not Pay. read more

I do not recommend Shiplux. I arranged for them to find transporters for my RV. They informed me that they found one, but proceeded to charge me before the service was even started. I asked for my money back but they refused. This is dishonest service. read more

Shiplux LLC failed on the following: (1) Return repetitive e-mails for payment. (2) Submit payment for a completed delivery, with 2 separate entities, including the owner of the delivery load, to prove the delivery was completed. Photos, and documentation was provided repeatedly via email to their dispatch dept and main office listed in the Cox Automotive Central Dispatch platform. No answer was ever received, and an explanation of non payment was never sent to our office. Beware when delivering for a 3rd party, as it seems they use this as a loophole to not honor a completed Bill of Lading (BOL). If ever to use them, as our company will never do, it should be COD, they cannot be trusted for any type of delayed payment. read more

3 days late to pick up. so had to have a 3rd party pick it up and she didn't answer the phone when I called back to say whose paying for this. the guy charged me 600. then sat in a lot for a few days. come delivery which was very off. the guy claimed I owed more than what the women said. then the driver called the owner of shiplux and he was on speaker and I heard him say all the sketchy shit about not letting off the car without payment. then tried scamming me for another 500. told the owner through speaker phone he's a piece of shit. told the driver not to try anything because I'm armed. he was smart and drove away. owner called me all nice pretending I didn't hear him on speaker. also the first tow truck guy cracked my bumper which also cost 900. i called and asked about the reviews and they said it's just competition doing that. I almost believed them. worst company. stay away. read more