needed to ship a car from Florida to Albany, NY during the busiest time of the year as snowbirds were headed north. My Transport Specialist, Jim G was very helpful in securing a reputable driver at a reasonable price. read more

Mercury Auto Transport (MAT) gets a F- for Lack of Service, Lack of Transparency, and a TOTAL lack of professionalism. Started discussing my desire to have a Toyota Camry moved from zip code 33321 to zip code 08203, in very EARLY July. Their representative NEVER disclosed that MAT was nothing more than a broker, No ability to insure they would get the automobile moved on the requested and agreed upon dates. Discussions began in early July and they constantly said they were trying to get a "trucker " to take the job. Only after delay after delay did they say they could do NOTHING but continue to watch the " board " and "HOPE" they could get a trucker to take on the assignment. Even after increasing the job cost from $850.00 to $1,000.00, did they still "FAIL". Finally after 3 full weeks with NO success, did I take the assignment away from them. I would NOT use MAT if they said they would do the assignment for $0.00! I hope a prospective client reads this review and makes a better decision than I did. read more

Mercury Auto Transport used a bait-and-switch tactic in my experience. They told me a driver was ready and asked me to sign the paperwork, but refused to provide the driver's name, phone number, or any actual dispatch details, repeatedly saying the information would arrive "soon." The driver details never arrived. When I asked to cancel, they charged a dispatch fee, claiming that a driver had already been dispatched--even though they never provided any proof that a real driver had been assigned. It felt like a trick to keep me committed so I could not book with another company that actually had a confirmed driver. Be very careful before signing anything or paying a dispatch fee unless they first provide verifiable driver details. UPDATED: Mercury's own response confirms that the dispatch paperwork and driver information were still being processed when I cancelled. That is not a completed dispatch, regardless of what button they clicked in their internal system. Another company had already provided me the exact same driver's details, and Mercury's screenshot showed only $350 payable to the driver, yet Mercury retained even more than that while providing no transportation service. read more

We're a military family and needed this car moved from NY to WA, these guys did a great job! read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

Melissa Dossett was my agent and she was incredible!! I reached out to Mercury Auto Transport about 4-5 weeks in advance, and Melissa was thorough in explaining the process and staying in contact the whole time. She secured a transporter and he picked up my car on the date agreed upon. Everything went smoothly and my car was delivered 3 days later (Vegas to Virginia). Mercury continued to stay in contact until my car was delivered and they truly made this a stress-free experience. Thank you!!! read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

I've shipped cars before and usually just shopped the lowest advertised price, which goes to the adage, "you get what you pay for". Decided to do something different and just research "Top 5/10" auto transporters. Mercury Auto was consistently amongst the top rated. Admittedly, the final price was a bit higher than the initial bid. BUT... The communication, Before, During and After transport for my 1994 Dodge Stealth R/T was EXCELLENT! The driver communication was good and shipped from GA to TX in 2 days. I don't have any plans for the future, but if I DO need a car shipped again, Mercury will be my 1st and ONLY call! read more

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I booked with this company more than 4 months in advance, and the evening before, they text me and say it's going to be 2.5 times the price as quoted. Then, I call their bluff and find someone last minute willing to do it for WAY less, and they cancel my order without my approva. Just a horrible company that is untrustworthy and will gouge you at the last minute. read more

I shipped a small truck from Northern California to Central Iowa via Mercury Auto Transport. This was my first time shipping a vehicle, and while the process was a bit nerve-wracking at first, it ultimately met my expectations. I initiated the transport with agent Jake Horner on July 29. Jake explained that he would work on locating a driver/carrier as soon as possible. On August 4, I received a text letting me know a carrier was available. Jake also shared the updated cost, which was slightly higher than the original quote but still within my budget. Between July 29 and August 4, Jake stayed in touch via text -- something I appreciated, as I had initially believed the truck would be picked up within 1-3 days based on our early conversations. Once the carrier was confirmed and the contract agreed upon, the truck was picked up in Northern California. The carrier estimated delivery to Central Iowa in 3-4 days. While the carrier's own communication was minimal, both June Carrol (Mercury Fulfillment) and Jake (Mercury Agent) stayed in contact via phone, text, and email. The carrier was unable to deliver directly to my address due to low-hanging trees, but he arranged to unload about four blocks away. This worked out fine. Overall, I was satisfied with the service, communication, and price. My advice for first-time customers: Ask for clear timelines and be prepared to be flexible. I would work with Mercury and Jake again if I needed to transport another vehicle. read more

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ORD-282637 Worked with Drew Rightnour & he's the man. Some other company dropped me last minute and Drew was recommended to me by a friend in Austin and he delivered! Thank you sir read more

I highly recommend Drew Rightnour at Mercury Auto Transport. I found Drew after being scammed by another transport company who quoted me a low price to ship my van cross country fron LA to NJ. They took my deposit then the actual price was double the quote. I told Drew all of this and his quote was fair and the vehicle was picked up within 5 days of contacting Drew and was delivered to NJ 4.5 days later. No extra charges or fees, exactly as quoted. The driver's communication and updates were excellent. I'm using Drew to ship another vehicle later this week and will add to this review. Drew is an honest guy who takes pride in a job well done! read more

Mercury Auto Transport - Sprinter 2500 van safely shipped cross country - Vehicle Shipping Near Me - Davie, Florida

AVOID AVOID AVOID. Avoid Mercury Auto Transport. This has been a horrible experience. I called in and spoke with a rep Mark and was very clear about my shipment details- the location, the vehicle, the timeline. He gave me a quote and told me it could easily be done in my time window. This didn't happen and then the price went to 2-3x the quote. They admitted in writing that they messed up - I spoke to a supervisor Jake. See the text message. I was patient and tried to work with them. Unfortunately, they took zero responsibility for their errors. Their errors cost me a lot of time and money but they didn't seem to care. Absolutely awful company. AVOID. Look at their response - they admitted they messed up and took ZERO responsibility. AWFUL company read more

Mercury Auto Transport - Admission that they messed up on their quote. - Vehicle Shipping Near Me - Davie, Florida

Choose Mercury Auto Transport! The hardest part of shipping my Ford Explorer from San Diego to New York was choosing the right company. Once I started asking for quotes I was inundated! Mercury stood out for their helpful information and professionalism. They weren't the cheapest, but middle of the pack. However, the constant communication throughout the process was invaluable. My agent explained every step of the process and all contacts were responsive and helpful! Highly Recommend!! read more

I am very pleased with the service Mercury Auto Transport and UB Transportation LLC provided to me. They helped me to ship my Toyota Highlander from Austin, Texas to Beaufort South Carolina. I had very good communication on the phone during the whole process with Spencer Thomas at Mercury Auto Transport and also by text and email. UB Transportation LLC also did a great job by delivering the car a day early on a Sunday which worked out perfectly for the receiving person. I sure recommend Mercury Auto Transport to trust with your car. read more

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This company was so efficient. I was attended by Eric La Gra and he keep me posted of all the procedure regarding my vehicle. Also the driver kept updating me before and after picking up my vehicle. Once I submitted a request to transport my vehicle I received a message and phone call right away with a quote. It was a smooth transaction and I received my vehicle in 24hrs. Thank you so much for your services!!! read more

Mercury Auto Transport - This is my vehicle transported - Vehicle Shipping Near Me - Davie, Florida

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Kris reached out to me regarding my auto transport request and was very professional, clear and honest about how everything works. i really appreciated that. He didnt beat around the bush and got me the best deal available and was very transparent about everything. They are a solid team at Mercury and I would go with them if I need another vehicle transported. read more

Mercury Auto Transport - 718 boxster GTS after delivery - Vehicle Shipping Near Me - Davie, Florida

Since the end of March, I was searching for an auto shipping company, I was lucky to find Ryan Savage from MERCURY AUTO TRANSPORT. When Ryan sent me the required information, and we eventually finalized the contract, it was very economical and simple. When the car shipment driver arrived , Alex Selyuzhitskiy, he was very efficient and loaded up the car. Later, June Carroll kept me informed about the car shipment from Prescott, AZ. To Lake Charles, LA. EVERYTHING WENT PERFECTLY WELL! I was impressed with Alex's ability, hard working attitude, friendliness, and professionalism during our interaction. He was careful to inspect the vehicle inside and out, and later, after delivering the car, (one day EARLIER THAN EXPECTED) Alex gave my son and myself the same professional service and courtesy that we expected. He even deserved a little tip! How many people can say that?!! WE DEFINITELY RECOMMEND MERCURY AUTO TRANSPORT COMPANY to anyone who wants to TRANSPORT their vehicles from point A to point B. KUDOS TO RYAN, ALEX, and JUNE! We Are a bunch of HAPPY CAMPERS HERE! read more

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Mercury Auto Transport was great! I had Jake Horner as my agent who answered all my questions very promptly, even when it was over the weekends. He was also able to help me very quickly identify and schedule a driver for my exact desired date. I had a short turnaround and Jake helped made the process very seamless. June from the fulfillment department was also very helpful and followed through every step of the way to make sure the process is going as expected. This helped made the process very reassuring and safe. Lastly, my driver Pavel. He was very friendly, did the inspection efficiently, and was very accommodating regarding pick up and drop off time and location. Could not have asked for a better team. 10/10 service and I was very pleased. read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

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Avoid Mercury Auto Transport at All Costs - Satisfaction Is NOT Guaranteed If you value your time, your money, and your sanity -- DO NOT use Mercury Auto Transport. I learned the hard way, and I'm sharing my experience so others don't go through the same nightmare. #1 Price Is NOT Guaranteed When I booked, I was quoted a set price. The first truck "broke down" before pickup. The second truck -- now days later -- suddenly increased the price. So if you're planning a move, you better have plenty of "wiggle room" for both time and cost, because their promises mean nothing. #2 They Damaged My Car and Ignored Me When my car finally arrived, the windshield was cracked. The driver and I both took photos at delivery to document the damage. I called and emailed the transport company every other day -- crickets. No response. When I finally got through, they claimed I had to report damage within 48 hours or it's "fraud." I did report it immediately -- my phone logs and timestamps prove it. The problem? They simply didn't respond. #3 Their "Free Items in Your Car" Promise Is a Lie Their website and sales rep both claimed I could put up to 100 lbs. of belongings in my car at no extra cost. Reality? The driver took one look inside and demanded another $100 -- without even weighing anything. If the car wasn't empty, it was going to cost me more. Period. They plaster "Satisfaction Guaranteed" everywhere, but my experience was the exact opposite: price changes, delays, damage, lies, and complete lack of accountability. Final Warning: DO NOT trust Mercury Auto Transport. Their promises are empty, their communication is nonexistent, and they will nickel-and-dime you at every turn. read more

I had the best experience with Mercury. From start to finish, every member of the team was excellent. My agent explained things very clearly which helped a lot because this is my first time using a vehicle transport service. He was communicative every step of the way and coordinated the transport quickly and efficiently. I also can't speak highly enough about the carrier they found me, for which the driver was professional and kept me updated on my vehicle's whole journey across multiple state lines. Vehicle arrived to me in the exact condition it was picked up, even significantly ahead of schedule. I would undoubtedly use Mercury Auto transport again. Attached are photos from pickup and drop off; taken 5 states away from one another! read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

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I shipped my car with the help of mercury auto from south Florida to Boston. Ronnie and his team were super communicative and found me a great deal with a carrier. I called on a Monday and my car was picked up on a Thursday. Both the carrier and mercury auto was great with communication and helping me get my car up north without me having to worry! read more

I signed contract with them 2 weeks prior to required shipping window (I allotted 3 days to maximize flexibility for truck drivers). Scott Hawley was the contact. Received lots of automated emails/texts with BS updates -- which Scott verbally stated the opposite of the info in emails. Couldn't get an actual call from him until I said I was looking for other options (at the onset he didn't call me at either time that HE scheduled with me). He did respond to my text when I asked if they couldn't locate a truck due to them not offering enough $$ to transporter and he said nobody was available on my schedule at his price point. Hmmmm, guess they were holding out for el cheapo, hard up driver to take their lowball price? Meanwhile, they didn't ask me if I was willing to consider a higher price since their quote was obviously below the market rates. I then immediately got a 2nd quote (only 3 days before we were flying across the country) to ensure that our car wasn't left behind. The new broker charged $50 more than Scott had quoted but provided 3 different transport carrier options within 12 hours (remember Scott had just said none available???). Good thing I trusted my gut because it's now 4 days after the scheduled pick up, my car will be here tomorrow, we have left Cali, and I still receive the BS automated emails and texts saying the car will be picked soon... He screwed me over exactly like his emails warn that other companies will do. Beware! There are quite a few scammers and bait-n-switch operators in the brokered transport area. I don't think Mercury is 1 of them, but it's very clear that they don't care at all about their customers. If I hadn't pursued another option, our car would be 2100 miles away with nobody left there to get it put on a truck. read more

I recently needed my car transported from Houston to Las Vegas. After 100s of low-ball quotes and extremely high quotes, I ended up using Mercury Auto Transport for my shipment. Their quote was not too high or too low to trust. Eric kept in touch with me throughout the whole process and worked with me through my specific pickup window. The driver and truck company they chose was very professional and safely delivered my vehicle right to my doorstep. I would use this company again with no hesitation. $900 to ship a vehicle 1600 miles was a great deal in my eyes and they did not change the price on me like others have done in the past. Using Mercury Auto Transport was a great choice and I am happy I didn't go with anyone else . Fast, convenient, trustworthy , honest and involved. read more

I recently worked with Ronnie Wrye at Mercury Auto Transport. He was referred to me by my brother who has worked with Ronnie in the past to deliver a couple of his show-quality classic cars from Florida to New England. Ronnie was excellent to work with, he was frank and direct about the process which helped manage my expectations as I had never arranged auto transport before. Ronnie's fee was very reasonable and his communication was exceptional. He kept in touch with me daily via both text and email, providing me the updates I needed to make arrangements on my side for the pick up. He was quite responsive to all my questions throughout the process. He connected me with a reliable carrier in a reasonable amount of time. This was not easy as we live in a rural area further away from major highways. Ronnie walked me through the final steps for pick up and delivery out of state. This allowed me to keep the recipient well informed as well. I highly recommend working with Ronnie Wrye at Mercury Auto Transport. His honesty, responsiveness and customer service set him apart. read more

Horrible Experience with Mercury Auto Transport and Y&G Carrier Inc. -- Avoid at All Costs! I feel obligated to warn anyone considering Mercury Auto Transport. I hired them through their agent Brian Wieser, who initially seemed helpful. He connected me with Y&G Carrier Inc., the company responsible for transporting my car to Florida. Unfortunately, this turned out to be a nightmare. First, the delivery was late -- which, while frustrating, was not my main concern. The real problem began when I contacted Y&G Carrier Inc. to ask where I should pick up my vehicle. Their representative, Irina Alba, responded with unbelievable hostility. I have all the screenshots to prove this, including messages where she insulted me with disgusting language like: "Go f*** yourself fag" "F***ing dumbass" She even threatened to keep my car if I didn't send a cash payment before receiving it -- a direct violation of my written agreement with Mercury and agent Brian Wieser, who guaranteed payment upon delivery. When I reported this abusive and threatening behavior to Mercury and provided them with the entire conversation, they did absolutely nothing. No apology, no accountability, no action against this unprofessional carrier. To make matters worse, when my car was finally delivered, it wasn't even on a truck -- which is completely unacceptable. The driver had driven my car instead of properly transporting it. My car arrived with unexplained extra mileage, smelling of humidity, and water had gotten into the carpet, leaving it with a foul, lingering odor. God only knows how much my vehicle was driven or mishandled during transport. For context: I've transported vehicles many times over the years and I have never experienced anything this outrageous. Cars are supposed to arrive on the truck, not driven across states like some rental car. Bottom line: Mercury Auto Transport is unreliable, negligent, and they fail to stand by their customers. Y&G Carrier Inc. is beyond unprofessional -- they are hostile, insulting, and abusive. Save yourself the stress and regret. Stay far away from these companies. I am sharing my experience publicly so others don't go through what I did. No one deserves this kind of treatment. read more

Luis and team are AMAZING!! The customer service was timely and clear in communication from pick up to drop off! I have used Mercury twice and both times the drivers were exceptional and delivered my vehicle before the expected date! Hands-down, the best Auto transportation service ever! read more

Had a great experience with Mercury Auto Transport shipping my car from New Jersey to California. The price was very reasonable and the car was delivered extremely quickly. William and June explained the whole process and were quick to respond to any questions I had. They also kept me updated on the progress of the vehicle. Would definitely recommend them and will be using them again in the future no doubt. read more

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Update (April 2025): Given my incredible experience working with Shawn last year, I wanted to work with him again. I wanted to ship my car from Miami back to New Jersey and called Shawn. He remembered his experience working with me and immediately started looking into options based on my narrow window of time to ship my car. I am extremely pleased with his service and my car arrived just a day after it was picked up. The shipment company he sourced was very communicative and the process was very seamless. Thank you Shawn and Mercury Auto Transport! I look forward to working with you again and will recommend your service to anyone looking to have their car shipped. read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

I highly recommend this transport company for your transport needs. I transported two vehicles from Tampa Bay area to Oklahoma City and everything went smoothly from communication to price. Everything was amazing. Thank you. read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

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Mercury Auto Transport did a terrific job with transporting my vehicle from NJ to Florida. The entire process was extremely professional, personable and easy to deal with. Communications and service was nothing short of impeccable. No question, hands down the best of the best and highly suggested should you be looking for a true "peace of mind" transport service and genuine individuals who care about you and your vehicle. Five Starts to Mercury Transport and their staff. read more

They did a great job hauling my new car across the country. The dispatcher and everyone else were very well coordinated and it was a pleasure. read more

BEST CAR TRANSPORT SERVICE!! my friend referred me after her great experience and i will only use this service moving forward. i needed to move from the west to east coast asap and my agent, Matthew Cruz got me a driver the SAME DAY. He understood my situation and showed empathy, and he hustled to find me a driver and I cannot be more thankful. The price was very reasonable as well. They checked in with my every step of the way. The driver got my car to me within 4 days and in perfect condition!! I cannot recommend this service enough, please ask for Matthew! read more

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I had a great experience working with Mercury Auto Transport. From the very beginning, they were completely transparent about pricing and delivery timelines. The pickup process was seamless and happened almost immediately after my initial inquiry. Throughout the transport from California to New York, communication was clear and consistent, and my car arrived ahead of schedule in excellent condition. My driver even went above and beyond to accommodate my schedule--delivering the car right on time, despite busy 8th Avenue traffic in New York City. Overall, I highly recommend Mercury Auto Transport for their reliability, transparency, and great value. I'll definitely use them again if I ever need to ship my car in the future. read more

David Hilty review Excellent experience--AGAIN! David Hilty is my go-to guy for auto transport. I've used Mercury Auto Transport twice now to coordinate the move of my vehicles across the country and I am so impressed with how responsive, detail-oriented, and conscientious he is throughout the entire process. Peace of mind is so important when you're dealing with a big move like this and he (and the whole team) deliver in a big way. read more

I had decided to move across the country and since I was on a tight timeline driving my car was not a great option for me so I contacted mercury to help me with this. I had a great experience with them when I had originally moved out to Vegas the year before so they where the fist people I called when I wanted to move back. Every interaction I had with them was amazing they got my vehicle to me quickly and undamaged read more

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Hands down this was one if the easiest and most positive car transporting experience that one could hope for. I needed a vehicle shipped from Chicago to Florida. Everyone was super professional and nice. It was seamless. Getting it delivered could have went smoother but it was still an amazing experience. The vehicle was delivered in good shape and everything was inside the vehicle as we left it. The driver and dispatch were also very kind and nice. Great people. Great experience. Great company. Great cost. read more

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Mercury is reliable and fast! Shipped our car from Florida to NJ in a few days! Pete was our agent and was easy to communicate with, direct and accurate which we appreciate. No hidden costs. Estimate was spot on. David,our driver, took great care of our vehicle. Received other quotes that changed multiple times or seems shady. Don't waste your time- choose mercury! read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida

I needed to ship my vehicle from Georgia to California and found Mercury Auto Transport online. After calling a few transport companies for quotes, I decided to go with Mercury because of their high ratings and reasonable pricing. Angelo from Mercury contacted me and guided me through the entire process. He was very straightforward and made everything simple and stress-free. I'm very happy with the experience and would not hesitate to recommend Mercury Auto to anyone needing vehicle transportation. read more

I had an amazing overall experience with my agent Ryan and Mercury Auto transport! He was able to connect me with a carrier who was extremely knowledgeable and helpful with transporting vehicles. He was accomadting for my pick up and drop off times. I was extremely nervouse about my move and shipping my car but Ryan and his team worked to reassure me. My car was delivered on time without any damage! read more

I had a great time working with Mercury Auto Transport. Drew was an attentive and understanding agent who ensured my car was moved at the time frame that was ideal for me while maintaining a reasonable price range. I always got updates on the status of my order and my car was delivered at the date I requested in great condition. Overall the service was great and my move was less stressful thanks to this company. read more

Mercury Auto Transport - Car delivered - Vehicle Shipping Near Me - Davie, Florida

Had a great experience shipping my car from CA to FL with Mercury Auto Transport! The whole process was surprisingly smooth. The pickup coordinator was super professional and gave me a courtesy call the night before with clear directions on where to meet. Much appreciated since I was juggling a lot with the move. The driver was really reasonable about my overloaded car - only charged $100 extra for the weight (way better than the fortune I spent shipping other stuff with FedEx!). Timing was perfect - car arrived exactly a week later and they were flexible about meeting me close to my new place. Really relieved everything went so smoothly. Would definitely use Mercury again if I need to ship another car cross-country. Good communication throughout and no surprises with pricing or timing. Pros: Clear communication Reasonable pricing for extra weight On-time delivery Flexible with drop-off location Professional staff read more

Mercury Auto Transport - Vehicle Shipping Near Me - Davie, Florida