Don't use these people. It took 13 months to get a 13' x16' sunroom finished. The finish work is terrible, the parts don't fit together well. They don't refinish walls when they put in doors. The stucco work is poor. They leaned walls against my vinyl fence and scratched it. I had their concrete guy pour a patio for me and it wasn't done correctly. Everything was left dirty. They don't even clean the windows. The people they hire aren't qualified to do the work. The workers show up at 10 am., leave at 2 p.m., and take a lunch break. They left a mess in my yard for months. These people charge double what other companies charge. I had them come back again and again and this was the best they could do. I thought I would get quality for the price. Very disappointed. I was tired of dealing with them and paid them. I will have to hire someone to fix things. read more

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Pacific Patio exceeded my expectations! Long lead time due to supply chain issues, but definitely worth the wait. Easy to work with salesman, hard working installers who cleaned up every day. Would highly recommend. read more

Pacific Patio - Front of covered patio structure - Patio Coverings Near Me - Spring Valley, California

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Where to start? From the initial consultation to the final walk through, Pacific Patio did an astounding job on our new patio cover. We did encounter a few challenges with communication. But was expected given nitpicky customers such as ourselves. =) Thank you to Tom and Tamara for ALL of your help and putting up with our numerous inquiries. Shout out to the installation crew: Aaron, Toby JD, Steven (sorry if any misspellings). They rocked it out of the park!! We got all of the details we requested for our patio cover and beyond. Overall, we are absolutely happy with everything Pacific Patio has done for us. We highly recommend them for anyone looking for high quality workmanship and great customer service. From the bottom of hearts, THANK YOU! read more

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Pacific Patio is an exceptional home improvement dealer who has been a TOP dealer, selling and installing TEMO patio products for many years. They operate with great integrity, along with an outstanding performance in customer service. Thier # 1 priority is satisfied customers! They go above and beyond to build the perfect dream backyard for their customers. We are extremely fortunate to have a dealer such as Pacific Patio representing our company and products with such enthusiasm and professionalism. read more

I cannot say enough good things about this company! I have worked with several "home Improvement companies" over the years, and found that most of the time, the slick sales don't always match the quality of the installers, or the home office that keeps you updated and handles scheduling. THIS COMPANY IS THE EXCEPTION TO THAT RULE. Not only was my sales rep Jon, on time, knowledgeable and no pressure, at every step Tamara in the office kept me updated. Francisco and his team who helped us with the stamped concrete were artists and matched the slate around the pool perfectly! Mostly, I can't say enough about Darius and Steve, our installers. They were so detailed and put so much attention to detail in their work. They were also REALLY fun to work with! We laughed a lot and they seemed to have a vision for what we were wanting. They made lots of great suggestions that gave us the patio we're were dreaming of. THANKS TO ALL!! If you are looking for a beautiful patio, you can't get better than this team. read more

Pacific Patio - Installers were a huge help with suggestions and ideas for lighting and fan installation, so patio would be perfect when done. - Patio Coverings Near Me - Spring Valley, California

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we needed to replace our front yard pergola and read the positive reviews from Pacific Patio clients and decided to contact them about coming out to give us an estimate and go over their materials. Tamara was quick to set up an appointment with Tom. Tom come out and did a terrific job of showing us samples of pergolas and materials. it was very quick and easy. The installers came out and in two days we had a beautiful, new pergola Tamara did a great job of keeping us in the loop with dates and times installers would come. We couldn't be more pleased with Pacific Patio and their workmanship read more

After sitting on the idea for 9 years of adding a patio to the backyard to provide shade and enjoy our view without being burned alive by the sun, I finally pulled the trigger and reached out to a few companies, Pacific Patio just stood out. Sometimes you just have to go with your gut feeling. Tom came by for an estimate and gave the different type of options I had and found exactly the patio cover I've envisioned. From beginning to end, everyone was respectful and great to work with which made the process comfortable and smoothly. They even helped put new concrete to match the existing one. Getting HOA approval was the only annoying thing about it since it took what seemed forever but that's not their fault. Thank you Pacific Patio. I love my patio! read more

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I am long overdue in writing this. I had a moveable pergola installed a number of years ago. The installation went very smoothly - no problems - a very professional job. In fact I was traveling at the time and came home to great addition to my house. . After a few years I needed some maintenance to the unit. They came out right away and the solved the problem. I have called another time because I wanted to make a modification myself. They responded right away while clearing it with the manufacturer. The moveable pergola, although not cheap, was the best thing I did to my house since I bought it. Well worth the money. It has made my patio useful while protecting everything on it from the sun and rain. Pacific patio is trustworthy, professional, timely, and responsive - even long after the sale. I highly recommend their work and their product. read more

My carport cover was in poor condition and needed to be replaced. I did some research and made an appointment with Pacific Patio and I am happy that I did! Pacific Patio has a great team. Every meeting I had from start to finish was pleasant and they are very responsive. Initially, I met with their salesperson, Tom, to discuss measurements, materials, and pricing. Mark, the owner, came out to make the final measurements prior to the project commencing. JB and the construction crew were able to demo and construct the new carport in less than a week. They came back a few days later and installed a motion sensor light and a security camera light on the carport and made sure they both functioned correctly. They did a good job! I have had the carport cover for about a month now. There are no issues to report and I am happy with the finished product! I have received many compliments on the new carport. The price was affordable and they have great service! Whenever I communicated with Tamera, their office manager, she was always pleasant and was happy to address any concerns and I had. I will be referring them to anyone I know that needs a carport or patio cover. read more

We initially had Tom come out and give us a quote to convert our back patio into a sunroom. After thinking it over and seeing the quality materials they use we decided to have them build a free standing recreation room. The process went without a hitch and really the best part of the entire process was the professionalism from beginning to end. Every person who came to do work was polite, respectful and professional. We were lucky enough to have the owner Mark and his son do most of the work. We found out they are a local family business that strives on integrity and honor. If a sunroom is in your sights you'd be foolish not to at least get a quote. Local, honest and good price! Oh yeah.... they offered financing too! Thanks Mark! Matt and Tamara read more

Six years ago we had to remove a shade tree from our front yard due to underground problems. But we still needed shade on the front window so we opted to put up a pergola from Pacific Patio. It is a beautiful addition to our yard, provides the shade we need, and is maintenance free. We were very pleased with the entire experience and continue to feel the same today. After success with the pergola we chose Pacific Patio for a more extensive job, replacement of an existing enclosed patio room in the back yard. They did a super job which included demolishing and taking away the old room and building a new room from the ground up. We now have insulated walls, double pane tinted windows, a ceiling fan, and a pitched roof with shingles that ties in beautifully with our existing house. Other companies we had explored had told us it could not be done, but Pacific Patio did a beautiful job. An added bonus for us is that we now have year-round use of our patio. Last year we referred a friend to Pacific Patio for a pergola they were having replaced. And guess what! Even though it was five years after our job, we received a Visa gift card from from Pacific Patio as a thank you for that referral. What a nice surprise. Thank you Pacific Patio. It is a pleasure doing business with a company that is friendly, professional, does the job right AND remembers their customers even 5 years later. read more

I wish I could give Pacific Patio 10 stars. They deserve every bit of it. This company is by far the easiest to work with, most affordable and very professional. From every person that came out to our house from start to finish was very kind and professional. They have a great team working at Pacific Patio. There attention to detail is second to none! The quality of the material and workmanship far exceeded our expectations. After everything was finished we could not believe how beautiful everything was, better than we ever expected. Thank you to the entire Pacific Patio team for all you did for us. read more

Pacific Patio - Outdoor Living Room by Pacific Patio - Patio Coverings Near Me - Spring Valley, California

Pacific patio just installed a freestanding aluminum structure around our pool. We are super happy. The service was incredibly professional and the installation was done precisely and carefully. Would definitely recommend and I'm really happy we went with them for the install. read more

Pacific Patio - New Patio install - Patio Coverings Near Me - Spring Valley, California

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My husband and I chose Pacific Patio for their professionalism. It is a family business and they take pride in their work and products. We got a nice sized sunroom and a patio cover. They are flexible and focus on customer satisfaction. The sunroom maintains a pleasant temperature and is extremely enjoyable to hangout in. The customer service is outstanding, they always answer the phone and get the answers you need. We had a great experience from start to finish, every detail is finish with great care. read more

Pacific Patio - Patio Coverings Near Me - Spring Valley, California

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Pacific Patio replaced our sunroom roof. The original was damaged due to vandalism. The replacement looks twice as good as the original. Their crew was efficient and cleaned up the site after finishing installation. I considered trying to do the work DIY, but it proved too difficult. I would recommend them for your next patio project read more

5+ stars on our new Tema patio cover from Pacific Patio. Every member on their Team: Tamra, JD, Mark, Brett, Zach & Tom was professional, friendly, responsive and clearly wanted to please the customer. They knocked it out of the park for our job and we would definitely recommend them and use them again in the future. I'm very attention to detail and they made sure every detail was addressed before we ended the project. Thank read more

Pacific Patio - Patio Coverings Near Me - Spring Valley, California

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Pacific Patio built a beautiful 10x12' alumawood patio cover for us! We really needed more shade and protection than our 11' umbrella provided. It turned out perfect, has a nice ceiling fan with light and this a.m. all furniture was dry! We chose an enclosed roof and we also added room darkening drapes for the hot West side! (Only needed 4-6 pm). Tamara in the office was awesome, helpful and responsive! Robert & Cory did a great job with the 1 day installation! Jon in Sales helped us with the design and we're very pleased! Thank you Mark & team! You were all professional and we highly recommend Pacific Patio!!! read more

Pacific Patio - 10x12' alumawood patio cover by Pacific Patio! - Patio Coverings Near Me - Spring Valley, California

Awesome experience from start to finish Quality of work , attention to detail, professionalism outstanding . highly recommend read more

Our Patio cover and Patio room are gorgeous. The product is better than we expected. Overall, the teams that worked on our project and installation were professional and always tried to meet our needs. Our onsite foreman was amazing to work with and paid strict attention to detail. Tamara was a jewel to work with. She always tried to branch the communication process between the customer and the owners. Without her assistance we would have had a much more difficult time communicating with this company's project management. We would recommend and use Pacific Patio for future projects. The Temo product is superior and so far has provided great insulating properties. We will see how well it works when we hit 100 degrees in the summer. read more

Update: Pacific Patio contacted me promptly about the leak after I wrote this review and did a more detailed inspection along with repair. I'm really thankful they reached out and wanted to remedy the problem. Fingers crossed for the next rain storm! read more

Quality work and business integrity We needed to redo our main backyard patio cover in an attached structure to a two-history house. After contacting several companies, we came across PACIFIC PATIO. They arrived on time and offered an electronic proposal within 24hrs. We chose a Temo Patio cover with a fan and electric package, including recessed lights and two skylights. They did superb work, and no delays occurred. The installation happened in May 2019, and after two rainy seasons, no leaks, no loosen structures, and no issues, we love the quality of materials and craftsmanship. Darius and Bret did most of the work, and they were always punctual, well-mannered, and courteous. In short, PACIFIC PATIO delivered an outstanding quality of work, on time, on a reasonable budget, and with professional integrity. read more

We had an amazing experience with this company and highly recommend them. We just wanted a small free-standing pergola in our backyard that would comply with our HOA's numerous rules. I contacted Pacific Patio on Yelp and received a response right away. We had an easy initial consultation with their sales rep via Zoom, and signed a contract shortly after. I found their prices to be very reasonable. We contacted them in May and their time estimate for completion of the pergola was mid-July, which was spot on. They started installing our pergola on 7/21 and finished in 2.5 days (our project involved removing our existing paver stones and digging/installing 4 concrete footings for the posts, so it was quite labor intensive). The crew was extremely professional and respectful of our property and our neighbors. They worked quickly and efficiently and we ended up with a gorgeous pergola that greatly expands our ability to enjoy our yard. We just love it and wouldn't hesitate to use them again for future projects. read more

Pacific Patio - Patio Coverings Near Me - Spring Valley, California

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I love my new patio cover! Pacific Patio was great from start to finish! They understood my design and vision for what I wanted! They came earlier than quoted to do my project and it turned out beautiful! Steve and James we're awesome and professional, always respectful and courteous, asked my opinion and valued what I wanted! I got several quotes before deciding, they weren't the cheapest but fair priced! Glad I followed my gut and chose Pacific Patio! I'm a satisfied customer! read more

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent service from beginning to the end. Jon was so helpful with answering all of our questions. Steve and Jesse were such good workers. Very courteous, professional and good at what they do! I also really appreciated how they always cleaned up after every day of work before leaving. Tamara in the office was always so helpful and was such a pleasure to talk to when I needed to call the office. The patio is so perfect I really don't have any complaints at all. It was so refreshing to hire a company that actually does everything they promise to do. Thank you Pacific Patio!! read more

We had our backyard patio done in 2021 and despite having water leaks needing services 2 times, we still decided to have our bedroom patios done with Pacific Patio in 2022. Their price is reasonable. They are responsible and follow through. We love our patios and already received compliments from our neighbors. We are considering adding an additional patio. Would recommend. read more

I'm actually sorry it took me so long to write this review. They did a new patio cover for us, no problems, no issues. This was during the covid issue so things were a bit delayed. During the delay I was worried my current cover was going to fall & they came out & reinforced it immediately. Guys came & did the job in just a couple of days once the supplies arrived. Just last week we had a minor issue & owner came out in a couple of days to address it. Very glad I called them. read more

Pacific Patio came after better service solution and provided free column support for my patio. They diligently provide additional services until we are satisfied. I will take that as an very positive customer's experience... There is no perfect company; but there will be a company which tries to be perfect... Thank you, Tam read more

Everyone we worked with was good and professional. From the design through installation, everyone was great. Also, they were completely flexible and understanding of my family's unique situation. We are totally happy with it new patio cover and can't wait to furnish our backyard. read more

We had a lattice demo'd and installed a solid patio with Pacific Patio. LOVE the outcome! You can really feel the difference in temperature under the patio and into the home. Super happy with the end result! Thank you to Tom and the rest of the team! They were great to work with! read more

The patio ended up really nice and looks really elegant. I love all my new outlets, led lights, multiple fans, and being under the shade.

Pacific Patio just completed a patio cover for us on an outer patio at our home. Tamara was congenial and a great customer service person. Always cheerful and helpful. Jonathan made great recommendations when he came to view and measure the patio. The head of the crew, Steve, was pleasant and asked me for approval before installing different pieces. This company built a similar cover that is attached to the house four years ago and it still looks just as beautiful today as this brand new structure. The whole experience was pleasant! and now we get to enjoy our outdoors area even more! read more

Pacific Patio was great from start to finish. Thomas came out to our house multiple times and answered all of our questions to make sure we were getting exactly what we wanted. Tamara in the office was always responsive and gave us updates on timing for delivery, install, etc. It was just installed this week and JD and his team were fantastic. They were quick, efficient, and cleaned up at the end of each day. I can't recommend this company enough and our patio cover is gorgeous! read more

We selected Pacific Patio to replace our old wooden pergola with a TEMO Patio Cover and we are very happy with the results! Our new aluminum patio cover is beautiful and well-constructed, and now we can enjoy our patio much more because we have full shade. And no more worries about termites or restaining that old pergola! Pacific Patio also was great coordinating with our other contractors involved with our patio makeover. I highly recommend Pacific Patio, and particularly, their TEMO product. read more

It took Robert and Luis 1.5 days of hard work to build our pergola and install an overhead fan. They kept us informed during the process and consulted with us on any issues or questions. The result is excellent. It meets our hopes for the shade we needed on our deck. Now we can enjoy our deck without roasting in the Southern California sun. Thanks to Pacific Patio for a job well done. read more

There was a long wait for our sunroom to be delivered, which is not a fault of Pacific Patio. Thru out the waiting period, Tamara would call and give updates on the delivery. She was always so nice and apologized for the dalay (not her fault). Finally when the sunroom came in Tamara called right away and gave me the good news and set up the installation date. And she gave me a discount for the long wait. The installation was done by JD. JD and his crew did an excellent job. The installation was scheduled for 5 days, but they completed it in 3 days. My wife and I were very impressed with their work. They were very neat. They cleaned up all of the work debris and trash everyday. We have a new lawn that was installed very recently, and they were very careful not to mess it up. Thank you Tamara. Thank you JD and your crew. We love our new patio. read more

Quoted 9 months to complete project. Mom misunderstood and thought she heard 45 days. Unless they pledge to complete the job by the end of the year we are cancelling!! read more

Good work but they take too long to finish. A week and half job turned in to almost a month. I would suggest getting a deadline date in the contract. I wanted to add an update to my review. Everything is complete and the pergola looks awesome and only took a day and half to install I am very pleased with all of the work done. Jon is great he was very helpful through it all and very responsive. read more

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We needed a large patio cover to provide privacy for the whole backside of our house that borders the street. Pacific Patio did a fantastic job! The install only took two days and they were super fast and responsive to a minor adjustment we needed. We are super pleased with the outcome! It is worth every penny as it really lifted the appearance and value of our home. We did the brown finish and it looks fantastic! Tom and his team are great to work with! read more

The whole team at PP was outstanding! From first call to final install, I was completely satisfied! Seems everyone is eager to point out negatives in todays culture, I'm here to give nothing but positive comments to my experience with PP; especially the installers! True professionals! They explained everything from the day they arrived to final inspection! Thank you and highly recommended!! read more

We finally decided we wanted to have our covered open patio turned into a sunroom. We did the research and chose Pacific Patio. Here's the caveat: These guys are very busy. We signed the contract in early April and the work was done in early November. That said, J.D. & Robert arrived on Wednesday morning and despite all the odd twists and turns it took only 4 days to complete the task. All my questions were answered completely (and I had more than a few) The work ethic for Pacific Patio is excellent. read more