The truth about Pacific Palms that no one discloses or advertises because no one has the confidence to do it. If you get kicked out of every rehab in South Orange County this is where you'll probably end up. And for what they offer, and the treatment you get, their are over charging your insurance by thousands of dollars, they will be facing legal problems in the future, it is not right what they are doing. If you have PPO then be prepared to watch thousands upon thousands of dollars sent out to a Rehabilitation Center who doesn't have the clients best interest in mind. Be cautious when you check this place out, it's a scheme. Pacific Palms is a joke, the owner Ryan S. smokes weed, it shows what kind of program he runs, if he can lie about his sobriety, what else do you think he lies about? Ryan is constantly degrading people in the program, what good is that going to do?
Not only lower the clients self esteem, but mentally mess with them. The "director" Tim Best is not only rude, he also slams doors and yells at the owners when things aren't going his way. He puts people on "3 day time outs" for the dumbest reasons, if you say one wrong thing to him, he blows up and kicks you out for three days, and they still charge your insurance when you aren't there, talk about greedy people. Money hungry if you ask me. This place is a revolving door of people who are not serious about their sobriety. If you relapse, they baby you. You do get a time out, but they allow you to relapse and keep coming back. Clients have sexual relations and they promote it. As well as allow clients to do crimes regarding sexual relations. If they find you having sex in their homes, you get a high five and a pat on the back. At least the clients save money, they don't have to buy a hotel room, I guess there's a plus in that. It's very disorganized, they are constantly moving people around and providing an unstable environment to the clients. The houses are messy, there's always ants or other bugs in the house. But bugs build character, right? The boys house off Calle Rosita, is poorly run, the house manager sits in his room all day and plays Xbox, he does not enforce curfew, he allows the boys to bring their girlfriends over and do whatever they want. Even though the owners have rules that no girls at boys house. The two house managers at the girls directly next door are no where close to what a house manager needs to be, especially since they are 19, and 22. They don't go to meetings, one of them has been kicked out of a few programs for having sexual pictures of her doing things for men on social media, Jessica tries to get with every coworker she can, and Brianna and Jessica not only advertise having sex with a bunch of guys in the program, but they are proud of it. Bri gets crazy and fights on the phone all night with her five boyfriends and causes a scene in front of the house as well. Her boyfriend has been detained in front of the house several times, and Ryan and Amy the owners hate the cops, probably because their all out politics are still living the lifestyle when they were on the streets. They allow active Skinheads who are still committing crimes in their program, knowing what they are apart of and allow to take that chance having them in their program.The intake manager gets in peoples business constantly, and thinks it's ok to put her hands on people, which is probably just horsing around for her, but clients become offended. She is an intake manager, nothing more, not a counselor, Just supposed to do intakes.Tammy is marriage and family "therapist" isn't too good at her job. She never follows through with what she she is going to do. You are supposed to have 60 minute sessions at least once a week, sometimes you don't get one for three weeks because she won't schedule you, I am not too sure how long she's been in practice, but they should reconsider her importance at the center.One nice thing I can say with CONFIDENCE is that the counselor Jesus is by far the best asset to Pacific Palms. He is too qualified to be working for such a slummy place. He gets kudos for sure. MJ is awesome as well. The other 2 counselors, Kris & Mindy, are terrible, rude, and do not do anything to beneficial for any client. Kris is also involved with certain clients that are actively committing crime. A lot of clients relapse constantly, in and out in and out, theft is high in this recovery center, Jessica and Brianna are very guilty of this. They provide transportation to Phase 1 clients and Dana Point residents. For the amount of money they charge you, they should be providing ALL the clients transportation. The amount this Recovery Center receives, which is unbelievable because they charge you for "Hospital" services. Your insurance cuts huge checks and where is the treatment. DO YOURSELF A FAVOR FOR YOU OR YOUR LOVED ONE AND GO ELSEWHERE. OCEAN HILLS RECOVERY,NEW METHOD WELLNESS, 449, AND PACIFIC HILLS HAVE SUCCESS AND LONG TERM SOBRIETY read more